# Tadpoles Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tadpoles the right Daycare solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118895/Childcare/reviews

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Tadpoles

4.4 (83)

[View alternatives](https://www.capterra.com/p/118895/Childcare/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Tadpoles

Ease of use

4.4

Customer Service

4.1

## Pros and Cons in Reviews

WH

Whitney H

Office ManagerChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“We are able to communicate effectively through out the day and share special moments with our families.“

October 23, 2025

JC

Janice C

Executive DIrectorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“ProCare covers many of the same areas as Tadpoles did but staff were unhappy with the learning curve as many times when change is made staff, especially the older ones, are very uncomfortable.“

December 18, 2025

SH

Samantha H

Assistant DirectorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“I liked the front dashboard page of all of the students and teacher pictures to easily see who was here and not here and for what reason.“

September 9, 2024

SH

Samantha H

Assistant DirectorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“The app and software was extremely outdated and did not do everything we needed at our center.“

September 9, 2024

MM

Machaela M

Lead TeacherChild Day Care Services, 11 - 50 employeesUsed the software for: 6-12 months.

“It was okay for a lead daycare employee as it allowed me to put in lesson plans easily and it was super easy to do assessments for the children“

February 22, 2025

TC

Tara C

Speech therapistChild Day Care Services, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“I do not like that you can’t view all of the pictures at once.“

December 8, 2024

JC

Janice C

Executive DIrectorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“We liked Tadpoles as it was very user-friendly and parent-friendly.“

December 18, 2025

GS

Greg S

Director Business Supplies and Equipment, 11 - 50 employeesUsed the software for: More than 2 years.

“I should be able to view the devices and staff, check or update passwords, delete duplicate child accounts, update staffing , none of this have I been able to do without having to contact customer support. When I do call for support, the support staff has numerously been unable to help.“

September 26, 2022

## Showing most helpful reviews

Showing 1-25 of 83 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Danielle P.  
Director, Health Promotion  
Government Administration  
Used the software for: 1-2 years

### "Great parent portal!"

December 15, 2018

5.0

It’s a great app for parents to keep abreast of their kids daily happenings. It’s easy to use, easy to follow and makes saving the cute pictures from their day a breeze.

Pros

As a parent, this app is very user friendly. I have multiple children and the organization of each of their updates and pictures makes it so easy to check in on their day.

Cons

Every once in a while the app won’t update for me right away when opening; occasionally getting stuck on a different day. Typically if I close it and open it up a little while later the issue resolves itself.

Review Source

JD

Joan D.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "We LOVE Tadpoles"

February 25, 2021

5.0

We have been overall very pleased with Tadpoles as it is easy to use, efficient, and was a nice addition to our unique communication features

Pros

Tadpoles is easy to use, helps to get important information out to families, connect with staff and send photos and progress notes to families so they can see their children's activities, especially during the pandemic when parents are not permitted in the building.

Cons

There are no features that I can think of that leave me unsatisfied. Tadpoles was well developed and really is useful to busy teachers and administrators

Switched from

[PREto3](https://www.capterra.com/p/168246/PREto3/)

PRE to3 was not working for us. Poor customer service

Review Source

MM

Machaela M.  
Lead Teacher  
Child Day Care Services  
Used the software for: 6-12 months

### "Slow at times but decent "

February 22, 2025

3.0

Tadpoles was a decent app. It was okay for a lead daycare employee as it allowed me to put in lesson plans easily and it was super easy to do assessments for the children

Pros

I loved how easy it was to do assessments in the app It was amazing for lesson plans Liked how easy it was to do health checks

Cons

It was slow Not a huge fan of the layout of the app

Switched from

[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)

Went from Procare to Tadpoles because of a job change at the time I no longer use Tadpoles as I switched daycares

Review Source

JC

Janice C.  
Executive DIrector  
Child Day Care Services  
Used the software for: 2+ years

### "Sad to see it go"

December 18, 2025

5.0

We were very happy with Tadpoles overall as we used it for several years. The parents loved it and the staff also thought it was invaluable. ProCare covers many of the same areas as Tadpoles did but staff were unhappy with the learning curve as many times when change is made staff, especially the older ones, are very uncomfortable.

Pros

We liked Tadpoles as it was very user-friendly and parent-friendly. We hated having to switch over to Pro Care but had no choice at the time. Tadpoles had great customer support whenever we had an issue and was a great value for all of the different areas that we used it for .

Cons

That we had to stop using it as the interface was no longer going to be able to be used in child care centers. We are licensed for almost 300 children, which requires a lot of record keeping, organization and report generating for different areas of our agency. Many features of Tadpoles were able to meet these expectations for us.

Review Source

WH

Whitney H.  
Office Manager  
Child Day Care Services  
Used the software for: 2+ years

### "Happy Customer"

October 23, 2025

5.0

Very happy with the product and support services, it is easy to use and helps us stay in contact with families.

Pros

Very user friendly for both our admin team and the families we serve. We are able to communicate effectively through out the day and share special moments with our families.

Cons

No cons we have been very happy with our services and will continue to use these products to support our company.

Review Source

KB

Katie B.  
Center Manager  
Education Management  
Used the software for: 1-2 years

### "Tadpoles app"

January 12, 2024

3.0

Not a terrible app but room for improvement

Pros

User friendly and easy to navigate the app

Cons

Uploading pictures feature and ability to tag multiple kids

Switched from

[Kid Konnect](https://www.capterra.com/p/132400/Kid-Konnect/)

Changed companies I worked for and they used different apps.

Review Source

SH

Savannah H.  
Executive Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Previous Religious User"

November 14, 2024

3.0

Tadpoles was very simple to use from both a childcare provider and childcare administrator perspective and while I am sure there have been updates since I last used the software we had to use a separate software to track our enrollment and transitions.

Pros

The functional use of Tadpoles was fairly straight forward.

Cons

There were not many if any options to integrate softwares when I used Tadpoles.

Review Source

KT

Kelly T.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Very functional app!"

December 3, 2024

5.0

We loved Tadpoles and the only reason that we changed was to save money.

Pros

Correlation between curriculum and app was great. The overall appearance was definitely professional and great for parents as well.

Cons

The app was just too expensive for us to continue.

Review Source

Stephanie N.  
Director  
  
Used the software for: 6-12 months

### "Good beginner Childcare software"

December 18, 2017

4.0

Tadpole is great to start usibg if you have never used a software in your classroom before. Definitely helps you stay more organized.

Pros

Tadpole allows you to digitally input everything from your students day in the comfort of your own classroom. With something as small as a phone, you can download the app and input their whole day. Everything from diaper changes to feedings and parents absolutely love it. It completely changed how I organized my classroom. We never had any problems uploading anything, which was amazing.

Cons

There are better softwares out on the market right now that allow you to do more with their app. More features so we stopped using Tadpole for this reason. Its a great beginner software, but we out grew it. You can't do as many admin features as other software inn the market.

Review Source

Felipe R.  
Intégration TI  
  
Used the software for: 1-2 years

### "Good to feel closer to my son"

May 15, 2018

4.0

Thanks to this we can talk with our son about what he did and learned during the day, this gives us common topics to stimulate his development

Pros

I like that we feel closer to the teachers, we see the work and the activities they do each day, we see the photos and we have topics to ask and talk with our son

Cons

Navigability is difficult, going from one day to another or from one month to another is complicated, downloading photos or videos is not always possible, having some kind of feedback to the teachers is not easy.

Review Source

KS

Katherine S.  
Assistant Director  
Education Management  
Used the software for: Less than 6 months

### "Tadpoles 3 Months"

August 23, 2024

5.0

Tadpoles was a great experience overall. The teachers and families appreciated the versatility in options and updates fro their children.

Pros

Tadpoles was very user-friendly, creatively designed, and resourceful.

Cons

Tadpoles software was difficult to set up and more costly than our current software.

Review Source

SP

Samantha P.  
Director  
Education Management  
Used the software for: 2+ years

### "Childcare Software"

February 4, 2022

5.0

Tadpoles was a great software for small childcare centers. The customer service was very hard to reach.

Pros

This software had an easy interface to use and very easy to navigate.

Cons

It was missing features that we needed after the pandemic and that is what lead us to the switch.

Alternatives considered

[Kangarootime](https://www.capterra.com/p/166487/Kangarootime/)[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)

Review Source

QP

Quiana P.  
Curriculum coordinator  
Education Management  
Used the software for: 1-2 years

### "Great platform but needs some work "

August 31, 2023

3.0

Pros

I really like to additional details to daily reports and the efficiency to be able to tadpole parents

Cons

The app needs some work as far as lagging and not showing accurate information

Review Source

MW

Michaela W.  
Learning and Development Specialist  
Chemicals  
Used the software for: 1-2 years

### "Tadpoles for My Kids"

August 5, 2021

5.0

My overall experience has been great. I have had no real issues with the product and I'm able to receive updates daily. Very helpful for us to keep track of our student.

Pros

The thing I like the most about this software is how easy it is to receive updates daily. Have pictures posted and be updated on what's going on in the classroom.

Cons

The site takes a bit to get used to with the layout and how everything is presented.

Review Source

JM

Jennifer M.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Childcare review "

January 24, 2019

5.0

Overall i love this software it’s been a huge help in my classroom and i would advise most childcare’s to look into it.

Pros

I really liked using this software because it made my life as a teacher easier. I was able to communicate with the parents in real time and i didn’t have to write anymore daily sheets or daily reports. The parents have also really liked being able to connect with us throughout the day. It’s also very affordable which is great for schools!

Cons

I think they could have found better and faster ways to put in information like what the child eats, when they go to the bathroom, etc.

Review Source

SM

Savanah M.  
Analyst  
Legal Services  
Used the software for: 1-2 years

### "I'm loving the new changes"

December 21, 2021

5.0

Pros

With the new update it is so much easier to use and looks much better. I love that there is an E book for my kiddo to enjoy

Cons

It can be slow trying to retrieve new photos

Review Source

RH

Rachel H.  
Curriculum Writer  
  
Used the software for: 2+ years

### "Communicate quickly with parents from a mobile device"

July 12, 2018

5.0

Pros

Easy to write a more detailed note to all parents and get it to them quickly, without the hassle of handwriting/typing notes that will most likely get lost before the parent ever sees it.

Cons

I can't link siblings with different last names (or at least if there is a way, it isn't intuitive or easy to find).

Review Source

HC

Holly C.  
Supervisor  
Utilities  
Used the software for: 1-2 years

### "Excellent interface"

September 6, 2018

5.0

Great detailed overview of kid's dat. Great communication tool.

Pros

Easy to use, clear interface, ability to easily save pictures and video.

Cons

A bit laggy when opening the app. Would like to be able to send notes after my kidis checked in for the day, in case I think of something to tell the teacher after I get to work. Would be nice to have a monthly calendar function also, to see future events and menus for the whole month.

Review Source

MW

Marissa W.  
Teacher  
Religious Institutions  
Used the software for: 6-12 months

### "Childcare Review"

April 13, 2019

4.0

We are really tackling the task of keeping the parents updated with how their children are doing throughout the day using this program.

Pros

I really like how the parents are able to stay connected to their children throughout the day depending on how much the childcare provider enters into the software

Cons

The software glitches way too often. It does not always send the information through to the parents the same day it is entered. I have been told parents receive pictures of their children on weekends when the picture was submitted to Tadpoles on Friday.

Review Source

NG

Nidia G.  
SLP  
Education Management  
Used the software for: 1-2 years

### "Tadpoles and My Child"

December 21, 2018

4.0

Pros

I enjoy seeing the pictures of my child, knowing what he ate and how much of it he ate. It is easy to use and I have experienced no difficulties with it in the past 19 months since I began using it.

Cons

The portion where you can communicate with the teacher sometimes does not work on the app.

Review Source

VR

Verified Reviewer  
Business Information Analyst  
Government Administration  
Used the software for: Less than 6 months

### "Being able to see updates on my child's day is great"

March 12, 2018

5.0

Viewing updates on my child's progress at preschool is a breeze with the Tadpoles app.

Pros

Seeing pictures posted and daily reports on what happens at school is awesome. I am an end user and do not know how inputting data is, but viewing it is made easy with the mobile apps.

Cons

The only real downside that I can see on the user end is the Android app tends to crash or restart when opening it.

Review Source

PP

PRANAV P.  
Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Needs many improvements"

December 24, 2019

2.0

Staying connected with school and child care about your child's progress

Pros

Parents can stay connected with the childcare regularly. You can receive daily reports from the childcare.

Cons

The user interface needs significant improvement. The Graphics and the quality of dashboard can be better.

Review Source

AH

Amber H.  
Assistant Director  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Simple to use"

May 15, 2020

4.0

I liked using this program. We do not currently use it anymore at my center because it did not have the ability to process payments.

Pros

This software is very easy to use as a communication tool. I like that it is so simple to send information to parents and that they get a notification when new info is entered.

Cons

I wish there were more features to this software, but overall it is very good. I believe it will continue to get better.

Review Source

KS

Kelly S.  
Supervisor, Operations & Event Services  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Updates are amazing"

January 28, 2019

5.0

Great product, very happy with it from a parents perspective.

Pros

I love getting updates about my child throughout the day End of day breakdown is amazing Love getting photos from school Easy way to communicate with teachers and staff

Cons

Wish the photos were available longer than 24 hours, but I understand the security reasons.

Review Source

AC

Angelica C.  
Manager  
  
Used the software for: 6-12 months

### "Its okay"

October 11, 2017

3.0

Pros

Used this at a previous center as a parent. I prefer life cubby over this but it isn't a bad app anyways

Cons

prefer life cubby but its still a good program to use. I used this at an old preschool my daughter used to attend

Review Source

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