# Page 2 | Tadpoles Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Tadpoles the right Daycare solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118895/Childcare/reviews

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Tadpoles

4.4 (83)

[View alternatives](https://www.capterra.com/p/118895/Childcare/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Tadpoles

## Showing most helpful reviews

Showing 26-50 of 83 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Samantha H.  
Assistant Director  
Education Management  
Used the software for: 2+ years

### "There is potential for greatness, it needs some updates to meet the new quality insurance and standards of childcare in this day and age."

September 9, 2024

2.0

I think it did what it needed to do until it became outdated and we had to move on.

Pros

I liked the front dashboard page of all of the students and teacher pictures to easily see who was here and not here and for what reason.

Cons

The app and software was extremely outdated and did not do everything we needed at our center. The help desk and customer service was extremely slow and getting back to us in a timely manner. It took too long for them to finally stop billing us and shut our account down.

Review Source

TC

Tara C.  
Speech therapist  
Child Day Care Services  
Used the software for: Less than 6 months

### "Tadpoles review "

December 8, 2024

3.0

I have had a decent experience but I would prefer using something else if I had the choice.

Pros

I like that it lists times of events and allows pictures to be posted

Cons

I do not like that you can’t view all of the pictures at once. It opens to a new window each time you view a picture which is inconvenient.

Review Source

AB

Ann B.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Great communication tool"

May 28, 2024

4.0

Pros

Everything in one place. Can do attendance, curriculum, parent communication, and daily reports in one convenient app

Cons

It does glitch out on occassion App needs to be forced closed to restart

Review Source

GS

Greg S.  
Director  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Steering Clear of Tadpoles - Do yourself the favor and use another option. "

September 26, 2022

1.0

At this point, I rate tadpoles at the bottom of the tier for childcare operational systems. This should be easier to navigate, your staff should be knowledgable and be able to help with deleting duplicate accounts, updating access for the room devices, quickly change functionality when emergencies arise. This system boasts these functions, but they are unable to execute.

Pros

At this point nothing, the lack of support is mind boggling. The sales team was great and I felt very comfortable at first. Once I started having technical issues, the lack of support has made using this system virtually impossible. I have on numerous occasions reached out to be sent to voice mail and not receive a return phone call. From the onset, I was informed that I would be able to make changes and update passwords. This I can't do, I can't even check the user name and password for the devices I need to use the system.

Cons

The user ability of the center admin or overall center Director. I should be able to view the devices and staff, check or update passwords, delete duplicate child accounts, update staffing , none of this have I been able to do without having to contact customer support. When I do call for support, the support staff has numerously been unable to help. I am very unhappy with tadpoles and its support staff.

Reason for choosing Tadpoles

I am getting ready to choose one of them over this inept system.

Review Source

SS

Shannon S.  
Business Owner/Photographer/Teacher  
Primary/Secondary Education  
Used the software for: 1-2 years

### "As a professional child care provider, I found this software extremely convenient and time-saving."

July 12, 2018

4.0

This software provides me the greatest benefits in time-saving and general efficiency. Everything I need -- reports, student info, parent info, etc. -- is literally all in one place. I feel that because of this software and the efficiency boost it provides, not only is more time and energy focused on the students themselves, but that they're safer as a result. Constantly trying to shuffle around paperwork while teaching is no longer an issue! Plus, I didn't have to carry around a heavy binder anymore. Whew!

Pros

What I like most about this software is the convenience of having all of my student information in one place, readily available at the literal touch of a fingertip. As a professional child care provider for over five years, I can't begin to tell you how much time, paper, and grief this software has saved. I love that each staff member and student's name has a photo listed right there with their name -- makes it so much easier on subs. And thing is, the whole program is so easy to navigate, most people would be able to learn the ins and outs within a few days use. One of my favorite features is the ability to share a photo or update with a parent in real time, and the fact that doing so only requires a few taps of the screen. While no product is ever going to be perfect, compared to similar software I've encountered, I'd go with Childcare by Tadpoles every time.

Cons

While overall, my experience has been generally positive with this software, like anything else there have been some hiccups. My biggest complaint is that occasionally the software freezes when you're in the middle of updating a report or trying to perform some other (what should be a) relatively quick task. For some reason I run into this most frequently while using the in-app camera, though this problem has improved with each update. Another more rare issue occurred when, maybe once a month, a report would not get through to a parent or parents. I will say that for the most part during those issues, customer service was pretty much on top of it and able to help resolve the problem nearly immediately.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Construction  
Used the software for: 1-2 years

### "Every daycare should use an app"

July 21, 2022

5.0

We used this when apps in daycares were very new to the market and I'm so glad it was available to us. We've really become used to the convenience and I can't imagine using a daycare without an app.

Pros

When friends are looking for new daycare centers I always encourage them to use a center that has an app and camera system. Tadpoles was great when my kids were babies because I knew exactly what went on throughout the day. As they got older I would read the entries and see the photos and it would give me prompts to encourage them to talk about their day.

Cons

I wish there was a way to easily export all of the photos and memories all at once.

Review Source

VR

Verified Reviewer  
Bioinformatician  
Research  
Used the software for: 1-2 years

### "Nice-looking application for childcare but there are some issues with functionality"

January 24, 2021

4.0

Still my overall experience with Tadpoles is good. I hope that they will work on the bugs I mentioned before soon. The feature of paying tuition is not so critical to me.

Pros

I have been using a few other similar applications and I like Tadpoles design much more than other's. It is simple to use and have everything you need as a parent to look at pictures of your kids or read notes from your kids' teacher. I have two children and can easily switch between them.

Cons

There are some issues with Tadpoles, that do not allow me to give it 5 stars. At first, it looks like there is no option to pay tuition, so we have to use another application to pay checks. For comparison, you can pay tuition directly from Brightwheel. The second, having two kids in Tadpoles creates some bugs in visualization of photos. Literally, I very often see pictures of one kid in account of my second kid. Moreover, I see them but I cannot open them, and I have to restart application every time. So, it is a bug and very annoying one. The third, the download link for videos is really hard to catch. It shows up and disappear very quickly.

Review Source

MM

Marian M.  
Partner  
Accounting  
Used the software for: 2+ years

### "Parent User Approved"

July 10, 2021

5.0

I love the updates and ability to have everything for both kids in one spot. It eases my mind to know my children are doing well.

Pros

Its great to have updates within my hands at any moment without feeling like i need to call or inconvenience a teacher. Also we have so much data so many places via log ins and emails and voicemails and portals. It's nice to have one place as it realates to my child and their education and care.

Cons

i didnt feel like all of the features were being used to the best of their ability. Some quick self help videos may have been helpful at the time for users.

Review Source

NT

Nevena T.  
Hr  
Financial Services  
Used the software for: 2+ years

### "Good app for teachers "

January 28, 2021

5.0

Less chat with parent/teacher about potty/meal/nap report, I can find all off it in daily report. Paperlees reports- saving environment

Pros

I used Tadpoles as a teacher and as a parent. From parents perspective it was easy to use and understand. I like to go back and see old pictures. From teachers perspective I really liked kids portfolios and grading and then pulling reports. Lesson plan section was great as well. I also liked how easy it was to send a picture to a parent. Time wise we would benefit from face recognition feature instead of having to scroll through 24 kids to select the child and send a picture to a parent

Cons

I wish it had feature(when I used it 2 years ago) to leave note for teacher, except note that you can enter before you dropp of your child on the morning. I wish the app is in the realtime and as soon as teacher post something, parent can see

Review Source

ME

Meghan E.  
ECE II  
Education Management  
Used the software for: 2+ years

### "Best Product Ever!"

May 1, 2023

5.0

Pros

This is one of the greatest programs I have ever used. So simple to set up and run, creates great emails for families, and easy to update on the go.

Cons

I cannot think of anything. I love using it!

Review Source

VR

Verified Reviewer  
Director  
Individual & Family Services  
Used the software for: 6-12 months

### "Great Tool for Communication and Updates"

July 27, 2023

4.0

Pros

Tadpoles is super user-friendly and a great way to keep staff and parents on the same page about daily updates and activities.

Cons

The software has a lot of potential and we didn't adopt all of the functionality.

Review Source

VR

Verified Reviewer  
Sr. Planning & Business Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Way to Keep Track of My Kids"

July 30, 2018

4.0

Pros

Tadpoles is an excellent program that provides ongoing photos throughout the day as well a summary report so I know how my children handled their days.

Cons

I have used similar programs that were tied into the center's finance program as well so you could view balances but Tadpoles does not offer this in my experience.

Review Source

Ted C.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Pretty darn good."

April 2, 2018

5.0

smoother daily operations

Pros

Amount of content that can be stored for each student. I like the daily count and the historical info too.

Cons

Slow communication between tablets and server. Wish that new students populated faster than they do. We add new students, then there is a dupe once system catches up.

Review Source

VR

Verified Reviewer  
Chief Deputy Clerk  
Government Administration  
Used the software for: 1-2 years

### "Tadpoles is great! "

September 27, 2019

5.0

I love this software! It is a wonderful tool to have for any daycare! It provides an easy way to keep parents informed without having to write it all on paper per student.

Pros

Tadpoles is used at my granddaughter's daycare. It is an excellent tool to see how your child did that day! It lists all the important information from the daycare to the parent or guardian.

Cons

There's nothing that I dislike about this software. It is a very effective way to keep parents or guardians informed!

Review Source

SN

Stephanie N.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "Communication is Key!"

May 4, 2021

4.0

Overall, I really enjoyed using Tadpoles and was very impressed. I think communication is KEY and a software program like this allows you to do that in the highest way. Your families will love you for it!

Pros

I used this software as a teacher in a classroom and it was by far the best thing in my classroom. Going from writing everything down on a clipboard, to being able to input things quickly and store them, was a dream. I was also with infants, so my parents that were using Tadpoles were mostly first time parents, and the ease and availability of communicating with them allowed me to do a better job and they fell in love with me/Tadpoles.

Cons

We would have issues with Tadpoles being "unavailable" and I'm not entirely sure if it was a connection issue, or a Tadpoles issue, but it would cause frustration with parents and colleagues.

Review Source

VR

Verified Reviewer  
Content Field Support Specialist  
Publishing  
Used the software for: 2+ years

### "Supports + Creates a high level of family connection"

February 14, 2018

5.0

Pros

The ease of use for both families and the childcare providers. It is a great tool in allowing teachers to quickly capture, update and share the most important information about a child's day with families.

Review Source

Casey Ann Z.  
Senior Director, Class & Affinity Giving  
Higher Education  
Used the software for: 6-12 months

### "Room for improvement"

January 14, 2020

3.0

Pros

I liked that we would get a report each day showing what our child ate, how long he napped, and when he had his diaper changed. I also liked that the teachers could share a photo and other notes.

Cons

I didn't like that I couldn't see his report in real-time. I would have to wait until after my child was logged out by his teacher in order to see his report - and sometimes I wouldn't get his report until many hours after picking him up so I'd have to guess when he had his last bottle or diaper change or nap.

Review Source

Taylor H.  
Registered Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Tadpoles review"

September 16, 2020

5.0

I really love this app. We have also used HiMama and I feel like that app is a little more personalized.

Pros

I love this app and the peace of mind it creates while my son is at daycare. It allows the daycare to give me updates, diapers, food eaten, and pictures.

Cons

I wish I could send messages back to the daycare with the app or give more personalized messages any time.

Review Source

AL

Ashley L.  
Sr Analyst  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Tadpoles Daycare"

November 3, 2022

5.0

Pros

Easy to use mobile app and access my children’s daily activities. Easy to send messages to teachers.

Cons

No complaints. Easy to use but would be nice to be able to share photos with family who doesn’t have access to the app.

Review Source

VR

Verified Reviewer  
Nurse Care Manager  
Insurance  
Used the software for: 1-2 years

### "Tadpoles has room for improvement"

August 14, 2018

4.0

Pros

I love that I am able to get photos/videos of my child throughout the day and that I am able to inform the center if my child will be absent, late, etc.

Cons

I have used similar apps that allowed me to message with the center staff in real time, however, this app does not offer that. I'm unsure if that is center-specific or not.

Review Source

VR

Verified Reviewer  
Consultant - Information Delivery  
Insurance  
Used the software for: 2+ years

### "Review From Side of Parent"

February 20, 2019

5.0

Really nice software in the eyes of the parent/end user.

Pros

Super Easy to Use. Love getting pictures during the day and the logged reports daily.

Cons

Nothing that I can think of at the moment.

Review Source

Laura G.  
Blogger / Influencer  
Entertainment  
Used the software for: 1-2 years

### "Amazing and very user-friendly tool for schools and families"

November 25, 2018

5.0

Absolutely amazing and so much better than competitors we are working with.

Pros

I love Tadpoles. It is so easy to use and allows parents to stay up to date with everything happening with their children during the day.

Cons

I would be nice to be able to leave a message for the school teachers during the day.

Review Source

VR

Verified Reviewer  
Digital Productivity Coach  
E-Learning  
Used the software for: 1-2 years

### "Frustrating app glitches but overall good resource "

February 27, 2019

3.0

Pros

I like the ability to see pictures/videos as soon as they are approved and sent out.

Cons

I do not like that selecting a notification brings me to the home screen in the app instead of directly to the picture/note I clicked on.

Review Source

JW

Joshua W.  
Engineering Project Manager  
Machinery  
Used the software for: 2+ years

### "Tadpoles For Kids"

February 24, 2022

5.0

Pros

Tadpoles is really great. It gives parents and caregivers a means of communication without being directly face to face. There are instant updates with pictures, schedules, etc.

Cons

I like all of the functionality of the program, but I think it needs to be upgraded in its appearance more modern.

Review Source

VR

Verified Reviewer  
Club Strategy and Integration Manager  
Consumer Services  
Used the software for: 1-2 years

### "Easy and Nice Looking"

December 10, 2018

4.0

Pros

I like getting regular updates about what my child is doing. You can select getting an email or a notification.

Cons

Some of the settings are not as easy to figure out.

Review Source

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