Who Uses This Software?

Elementary, Middle and High Schools, K-8, K-12, Private, Charter, College Departments and Trade/Technical Schools, Government Institutions


Average Ratings

252 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $92.00/month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Gradelink
  • www.gradelink.com
  • Founded 2002
  • United States

About Gradelink SIS

Administrators, help your school fulfill its mission and improve student outcomes with easy-to-use gradebook and SIS software that saves time. Loved by admins, teachers and parents worldwide. Cloud-enabled, standards-ready, with integrated lesson plans. Report card time has never been this easy. Backed by an award-winning support team. Get started in days not weeks!


Gradelink SIS Features

  • Bookstore Management
  • Cafeteria Management
  • Curriculum Management
  • Facility Management
  • Financial Management
  • Higher Education
  • Housing Management
  • Independent/Private
  • K-12
  • Library Management
  • Online Calendar
  • Online Payments
  • Parent/Student Portal
  • Reporting/Analytics
  • School District
  • Special Education
  • Block Websites/Applications
  • Built in LMS
  • Collaboration Tools
  • For Classroom
  • For Labs
  • Internet Usage Monitoring
  • Real-time Chat
  • Remote Access/Control
  • Report Cards
  • Support Audio/Images/Video
  • Tests/Assessments
  • Transcripts
  • View Student Monitors
  • Attendance Tracking
  • Class Summary
  • Curve Scores
  • Grade Calculations
  • Individualized Assessments
  • Lesson Planning
  • Parent Portal
  • Progress Reports
  • Report Cards
  • Teacher Dashboard
  • Weighted Assignments
  • Attendance Tracking
  • Class Registration
  • Classroom Management
  • Electronic Assignments & Tests
  • Financial Aid Management
  • Gradebook
  • Higher Education
  • Online Payments
  • Parent Portal
  • Progress Reports

Gradelink SIS Reviews Recently Reviewed!


Answer to a small school's needs

Aug 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I needed a program that would be easy to implement, easy to use, and affordable. After reviewing a number of SIS programs, Gradelink met the needs of the school. Having the program for five years I have found new staff members are able to jump in quickly, parents love the ease of communication and availability of attendance, grades, and comments concerning their children. We also use the "news" page to keep parents up to date with reminders and current events. I use the program for snow cancellation and delays, as well as blast informational emails to our community, including alumni.

Cons: There are still a couple of pieces of information that take me time to access, including a quick attendance report on an individual student or a readable transcript that is inclusive of attendance, but a part of that might be my lack of knowledge. Customer service has been excellent in helping us customize report cards, something we could not do independently. Some of the staff is still reluctant to use the planning program to its full capacity, I'm not sure if there is an overarching reason or merely a comfortability learning curve.

Overall: I have been very satisfied with Gradelink, from usability to customer service when there is a question or concern. The staff is always polite and efficient. I would like to see some of the"extras" included in our package, simply from a budgetary perspective. We are a little school, your tuition/fees program looks excellent, I would like to see if it more effective that what we are using now. I highly recommend Gradelink and have spoken to other administrators about our success with the program.

Vendor Response

by Gradelink on August 16, 2019

We love hearing how well Gradelink fits your needs, Barbara, so thanks for sharing! We're always happy to help and there's no charge for training and support so please contact your support rep for assistance on anything from lesson plans to attendance reports. Or click on the question mark icon at the top of the screen in Gradelink for tons of invaluable information, including articles, screenshots and videos.

Gradelink does what we need!

Aug 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink has been user friendly and provides us with all that we need to store our student information and communicate with our families at a reasonable price. The customer service has been great. It is easy for us to call and get help if we get confused or don't understand an aspect of the program. We do not need to set aside days to do teacher training. The program is simple enough that brief training sessions and video links are all we need to train new teachers. Ease of enrollment and re-enrollment are nice as well.

Cons: At times, I would like more features, such as digital sign in for our preschool and aftercare. They have a program for that, but it is not what we need, so we will wait patiently for the program to be perfected! :)

When parents enroll, we have found that they can skip certain answers by just putting in a space or a letter, for example. We would like for that feature to some how be fixed.

Overall: We've solved communication problems and group texting as well as phone calls with the program. Our overall experience has been positive. Gradelink has been very responsive to any concerns we have had.

Vendor Response

by Gradelink on August 14, 2019

Thank you for a great review, Debbie! We always appreciate feedback from our schools to let us know what's working well and what could use improvement.

I love Gradelink!

Aug 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use, functionality, and cost of this software. However the part I like MOST is the customer service. Whenever we have a question or issue, Gradelink customer service/technical support representatives are helpful and friendly.

Cons: The only part of Gradelink that I don't love is the lesson planning feature. It is sufficient, and I could easily get by using that module. However, I prefer the flexibility of another lesson planning product.

Overall: We have found Gradelink to be superior to other SIS programs we've used in the past. The cost is more practical and there are very few glitches. It works well across PC and Mac platforms.

Vendor Response

by Gradelink on August 14, 2019

You made the support team's day, Aimee! We're always looking for ways to improve Gradelink, so please send a note to service@gradelink.com to let us know what changes you'd like to see in lesson plans.

Gradelink is an intuitive SIS with great support.

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Some of the best endorsements of Gradelink are from our teachers and parents. Teachers who aren't particularly comfortable with technology say this is the most user-friendly SIS they have ever encountered. Those who are comfortable with technology find the system easy to learn and use effectively.

I like that Gradelink just seems so intuitive. It behaves like it was designed from the school's needs up, as opposed to systems that seem to be designed from the top down by programmers to do what they think schools need.

I was the system administrator for several years and worked with Gradelink customer support extensively. They were excellent! We had to implement new report cards, and they worked closely with us through the transition. I also liked the ability to create a test student to see how something would work before running with it. For functions that are only performed once in a while, e.g. opening a new term, Gradelink has links on that page with quick how-to reminders. You don't have to open and wade through a separate help window. I found that a great time saver.

Parents find the system easy to use and so do our middle school students, who check their grades and monitor assignments routinely. We also like the communications portions of the program. The teacher pages, email capability, grade-books, etc. are all available with a single sign-in.

Cons: We've all gotten used to Microsoft and Google email products, and email from the Gradelink platform doesn't have all the features users find in dedicated email systems.

For grades, it is live right away--there isn't a way to post grades, but not publish them until a later time. That might be desirable in some isolated cases, so much of a drawback all things considered.

Overall: Our experience with Gradelink has been stellar! We were briefly forced to migrate to another SIS because of mandates from our district. But there was such a hue and cry from faculty, parents, and students, that at the end of one term we were allowed to return to Gradelink. For our size of school, Gradelink seems a perfect fit!

Vendor Response

by Gradelink on August 08, 2019

Wow, thank you for such a well-thought-out review, Eileen! We appreciate your suggestions for ways to make improvements. We're so glad you came back and we look forward to many more years of working with your school community.

I am very happy with gradelink software. It made my life easy as an administrator.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every information we need is stored in G.Link. All lesson plans and standards are together. Standards carry a lot of information for teachers. Grades are easily entered and are not lost. Parents communication has gotten better this year because of G.Link. Every teacher has a web page that she/he can design.

Administrators can publish their announcement daily, weekly and monthly.

We like the fact that it prepares the students' report cards and transcripts. We do not have to do that any more. The discipline, students' health life, parents' information is all there for us.

Teachers like it so much. They still need to get used to it and the deadlines they receive but I know for a fact that they like the features in the lesson plans such as copy and paste the whole week then make daily changes. I keep teaching this feature because that 's what will make their planning so easy, especially for those ho have 6 different subjects to plan.

I love how the administrator can easily check teachers' lesson plans, up to date grades. Teachers reports is another feature that is really valuable. Once teacher understand how to use, they can retrieve a lot of information from those reports and use.

The Gradelink staff and team members are extremely sharp and helpful. They usually give us answers right a way even if we call 10 times a day. They still help.

They know well that once we get it we will stop calling them. I love their big support.

Cons: One thing does bother me. We want to send information to parents such as pictures, newsletters and so on. We can not send 2 at the time or more than one.

We have to wait a certain time in order to send another info. This does work for us as we have to send timely information. Something that we have to send today, we can wait until next week to send. It is time sensitive.

Overall: Most of all, the biggest benefit is that it saves our time in the office. We do not have information everywhere. All information is located in the software.

Vendor Response

by Gradelink on July 06, 2017

It's wonderful that Furqaan Academy is making good use of so many of Gradelink's features, Haiat! We're always happy to help, so, if you haven't already, please contact your service representative about sending multiple messages to your students' parents.

I enjoy using this comprehensive, well organized software.

Jun 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I do enjoy this software immensely! It has a lot of great features, which meld together seamlessly. I have used this software both as a guidance counselor with full admin privileges, and as a teacher. It is easily accessible to parents, and allows teachers to keep parents informed on a daily basis. The platform appears to be solid, and I don't have random "grade changes" while I'm not looking! I've listed four small issues below. When these are fixed, it will be fairly close to perfect, and I will be able to give it five stars all around. As with any multiple-feature computer program, there is a learning curve.

Customer support is always there and willing to talk to us.

Cons: 1. We cannot set up grading differently for middle school and high school. (We would like 25% per quarter, 10% exam for middle school, 40/40/20 for high school.) 2. We cannot easily select out parent vs. student e-mail in the Communicate section. 3. I would like to ability to write a comment on a transcript that is neither a test nor an award. 4. I would like to have the ability to print out a grade level of transcript. Specifying graduation year rather than grade level would be fine.

Overall: Not only has this software streamlined our grading and transcripting process, but it allows us to keep parents informed of students' academic progress, as well as school events in an easy and seamless fashion.

Vendor Response

by Gradelink on July 13, 2017

Thank you for taking the time to write such a well-thought-out review, Karen! We go to great lengths to make Gradelink an all-in-one solution for schools and their students, while still keeping it easy to use. We'll get in touch with you to talk about possible solutions to the issues you listed. We'll see what we can do to earn those five stars!

Reassuring Me While Encouraging Me to Learn and Become Better at Problem Solving

Dec 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you learn it; it is easy to remember how to apply skills and teach others.

Cons: There are times when I would like to export information to create mailing labels or rosters for testing and to my knowledge, I am not able to do this with Gradelink.

Overall: I was working on creating and populating classes for exams for our seventh and eighth graders. Somehow without realizing it, I created an extra seventh-grade language arts class for quarter one. As I was double checking to make sure I had everything set up correctly, I noticed a seventh-grade language arts class with zero students. I did NOT notice that this was an extra class. I thought that somehow I had deleted grades and students from quarter one. To be honest, I was scared, nervous, and quite frankly wondering how on Earth I could correct my perceived mistake. When you're that upset, it is hard to see what is right in front of you. So, after about fifteen minutes, I called. customer support answered the call. They listened. They talked with me and found the problem. I was so sure that I had 'lost' grades for students that I didn't totally believe that everything was fine. C.S. reassured me. They led me to 'see' for myself that all the information I thought I had lost was still there. I could have cried as I was so relieved.

In the eighteen months of being assistant principal for our school I have learned so much. There are some companies I will not use anymore. Then, there are companies like Gradelink that have helped me to learn. I have often praised Gradelink's customer service. Some of the people I know by name as they have helped me with issues that I perceived to be challenging; whereas they showed me how to solve the issue.

Thank you Gradelink for great customer service!!

Vendor Response

by Gradelink on December 28, 2016

Thank you for the epic review, Tina! Mike and the rest of the team are happy to help in any way we can. As for exporting info, please contact support and we'll see what we can do.

Gradelink makes school admin life easier

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that we can mass email, individuals or whole grades. Gradelink is user friendly, everything is in one place. There are a lot of tools that parents can use to access grades, assignments, teacher's pages, and now we've set it up for discipline. (instead of using a separate program) Parents also have input on community service hours, we can add ACT/SAT scores to transcripts, too.

Cons: That the "Not Re-enrolled" button doesn't work. It just gives all students, instead of the ones not re-enrolled.

Teachers not having the ability to send a text for their classes. - So, they have to use "Remind"

Overall: I really do love working with Gradelink and if I ever have a question, I rarely wait online long for assistance. I always get help, and the call center is very friendly.

Vendor Response

by Gradelink on August 07, 2019

It's rewarding to hear how much your school community is doing with Gradelink, Janet! Please contact your support rep for help with the "not re-enrolled" button and we'll be happy to see if we can get that resolved. Unfortunately, at this time, admins are the only ones who can send text messages

Overall it was a really good experience. All the hard work was worth it based on the outcome.

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We really trust Gradelink, as they previously hosted our old site and always do a great job with our school package we have through them. Since we knew we were overdue for an updated website, it was an automatic choice for us to ask Gradelink to handle the design. We are so thrilled with our new website! It is so much cleaner, fresher, user-friendly, precise and engaging. Vince helped us take the next best steps and continues to assure us beyond the finished product, which demonstrates outstanding customer service. Rep was absolutely phenomenal! So very patient, detail-oriented, honest, attentive and kind he went above and beyond to make sure we were satisfied with the final product and that we felt comfortable to collaborate and share our ideas and needs during the building process. Our site needed so much work, and he was always very gracious in our planning meetings. His expertise was so evident and he worked extremely hard to ensure our satisfaction. Genuine excitement about our website project was also evident and helped spur us along when we needed to envision our future site. We are so grateful for Rep and Gradelink!

Cons: Everyone on our team isn't super "techy" so there will be a learning curve. However, we are glad that we can utilize the monthly support that Gradelink offers.

Vendor Response

by Gradelink on July 23, 2018

It's been a pleasure working with West Covina Christian School, Anissa! Please let us know how we can help less tech-savvy staff members become more comfortable with Gradelink.

Gradelink Review

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink has made it much easier for our staff and parents to keep track of our students' progress academically. I appreciate that I receive a copy of every initial email that goes out so that I am better aware of any potential issues. Grading parameters are easy to set up. We create individual schedules for our students as well.

Cons: What can be a bit time consuming is posting daily assignments. We also have to go into every individual account to click on the indicator for our parents to receive low grade alerts. As it is now, we would have to assume that parents would choose that option. Since we want to make sure our parents are notified whenever a student has a low grade, we must go into every student's account and click on that notifier. It would be great if Admins could do that with one click for the student body.

We also use Gradelink for our billing. While paying is relatively simple for our parents, understanding the balance sheet is not. Also, for some reason, even when a parent has paid a balance in full, it will still "look" like they have a balance.

Overall: Overall, our experience with Gradelink has been wonderful! The customer service personnel are very, very helpful, especially to those of us who need technical guidance.

Vendor Response

by Gradelink on August 07, 2019

Good news, Sandra: the new Default Grade Alerts setting will make things easier for you! To learn how to use it, just click on the question mark icon at the top of the screen or contact your support rep and they'll be happy to walk you through it.

User friendly Student Management Software

Apr 04, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to set up and use. The user interface is very easy to get staff to buy into using. We had tried a different product first and it was just too much for my users.

I am very happy with the reliability of Gradelink. We have been using it for a number of years and Gradelink has been down less than 5 times. Ever. Wish I could say the same about our internal network!

I am very pleased with support. Everybody is friendly and responsive. Problems large and small have been handled as quickly and painlessly as possible.

Cons: The stuff that is missing like:

historical student census data -- how many in each class last year, 3 years ago? how many re-enrolled this year compared to last three years? etc.

seating chart with pictures report

different attendance reports (monthly for National School Lunch)

more financial report options

ability to enter the school calendar and have attendance automatically marked NS for those days.

Little stuff that annoys but doesn't really prevent me from accomplishing what I need to.

Overall: Overall Gradelink helps us stay on top of our growing student body giving us a central place accessible by everybody with current information. In addition, it helps us provide better communication with our school parents.

Vendor Response

by Gradelink on April 26, 2019

Feedback from our schools is an important part of our development of new features and updating existing ones, so appreciate your input, Becky!

Gradelink Website Development

Feb 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Professional and Intuitive - Our website is easy for our families to navigate and the final design reflects the personal and intimate feel that defines us as a small private school located in Washington State. When we were in the planning process with Gradelink's Education Consultant and Website Specialist, did an amazing job configuring the online tools that would save us time and money and then seamlessly integrated them into our website. All of our school tour scheduling is now online. He designed a custom form that handles our complex afterschool care program registration procedures. Yearly or monthly tuition payments are easily made through our online store. All of these improvements have saved our staff hours of paperwork and time and have allowed them to focus on what really matters to us..... the kids.

Cons: I would love to be able to sort the Family Directory by Teacher! ;)

Overall: We have worked with the staff at Gradelink for almost 5 years. The customer support is responsive and always willing to help when a challenge presents itself. Choosing them to be our SIS was one of the best business decisions we made, and entrusting their website team to streamline our site was the icing on the cake. Highly recommend!

Vendor Response

by Gradelink on June 20, 2019

Thank you for taking the time to write such a thoughtful review, Heather! It's rewarding to learn that your new website is working so well for you.

LOVE Gradelink

Jun 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of getting anywhere. It always makes sense. The tabs are very user friendly. Love the news page! Tons of help videos if needed. I feel the cost is more than reasonable. I had researched a while before I found them. The cost anywhere else was too much for a small private school. Gradelink was so helpful even in the financial as I was trying to convince my superiors that this what we needed to do. Now they have an app for our families and students!!!! LOVE. Excited to share.

Cons: I can't say I have any. I love the app. Hoping the calendar can go on there as well. :-)

Overall: When I first started with this program 3 years ago from the first consultation until now every treats you with such kindness. I have had to ask questions and no one acts like I should know. They are always trying to make things better. Improving their program constantly, but never overwhelming. This is so easy to setup. Even if you struggle they are there immediately to help. I never have to wait. Thankful for Gradrlink. They have made our SIS program a breeze.

Recommendations to other buyers: Every school needs it!!! It is truly wonderful. Customer service is worth it.

Vendor Response

by Gradelink on June 17, 2016

Wow, thanks a million for such an encouraging review, Misty! We work hard to keep our schools happy, so it's rewarding to hear how well Gradelink is working for Seymour Christian Academy. And we're glad you love the app; we have some more good stuff coming, so stay tuned!

Capterra loader

Very useful for our school

Jul 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy setup

Ease of use

Helpful staff

Parents love it

Teachers love it

Gradebook

Cons: Lesson plan feature could be laid out better

Overall: WCA uses Gradelink on a daily basis. It assists in our grade keeping, attendance, discipline notices, and a variety of other things. Using Gradelink makes the enrollment process simple and eases everyone's stress level! I am glad that we made the switch!

Vendor Response

by Gradelink on July 30, 2019

We love hearing that WCA is getting so much out of Gradelink, Aaron! We're always looking for ways to improve, so please talk with your support rep about the changes you'd like to see in Lesson Plans.

Great Customer Service

Aug 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Families do not have to enroll themselves. They are easily enrolled because we use Gradelink for our school lesson planning, grading, and communication.

Cons: So far we are very happy with everything.

Vendor Response

by Gradelink on August 14, 2019

We love that you're happy with everything, Angela! And we'll continue working hard to keep it that way.

Best Decision

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We had used another SIS program previously that was designed for large districts and had a lot of functions, however, we were not their target audience. Gradelink's customer service makes you feel like you are a big school that matters. They listen and make adjustments as needed. The implementation and training went smoothly. My teacher and staff are extremely happy with the ease of use compared to our previous programs, yet it still has all the convenient features we wanted from the larger vendor. It is also elementary school friendly which many of the other programs aren't. Most programs seem to cater to the middle/high school. Gradelink still has all those features for upper levels, but has grading, report card and scheduling options that can be adapted specifically for elementary school. We have been very happy with our decision.

Cons: I look forward to more Google integration which I know is under development. Some reports can only be exported to Excel to be printed which is a little inconvenient. I hope this will be upgraded in the near future.

Overall: I would definitely recommend this program for smaller schools. It was definitely the answer we were looking for and feel it was the best decision for our school.

Vendor Response

by Gradelink on April 22, 2019

We're honored that you chose Gradelink when you switched SISs, Loraine! We look forward to working with Pearl Prep for many years to come.

Gradelink is great!

Apr 04, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been using Gradelink for about 3 years. It is helpful in enrolling students and keeping track of them. We appreciate that they keep adding new features. We appreciate that parents can access their records for their students and they can enter and keep track of their service hours online. We are able to produce Report Cards at the end of each trimester. We appreciate their customer service. They get back to us usually quickly the same day if we have issues or questions.

Cons: Some features are still missing. Recently, they added a way for us to sign in/out students in Preschool which is a requirement with the State of California. But it was slow in coming.

Overall: We are a private school and this helps us organize our students, enroll and re-enroll our students, and helps parents keep track of how their students are doing. I think it is a very helpful tool. The rep and others at Gradelink are very helpful.

Vendor Response

by Gradelink on April 25, 2019

Thank you, Nancy! Our development team is continually working on making Gradelink even more useful, so please let us know which features you'd like to see.

I am always needing help and your staff provides it.

Sep 12, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The help team!!!! Hands down. Everyone there is so patient with me. The customer service agent was a great help today as well and quickly answered my questions without having to call or waste time figuring it out.

Cons: I think the financial side has been very challenging. Us using this feature almost defeats what we really needed it for in the first place. If I have to record every single payment, I might as well have parents pay me directly in the office. I will say that having the auto pay plans are effective but we will see as the year progresses. There are other features I'd like to see but can't recall at this time. Engrade had some great features that Gradelink doesn't.

If I think of others, I will surely direct them to your team.

Vendor Response

by Gradelink on August 24, 2018

The Support Team says thank you, Kacy! Taking care of our schools is a top priority, so we appreciate your compliment. And we're here whenever you need help with the financial tools or anything else. As for features, please let us know what you would find useful. We're always looking for new ways to add even more functionality.

A "B grade" for GradeLink!

Sep 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is our 4th year using Gradelink at my school and I am really in the groove of using the product. It is full of information, so many things that we cannot even get to in our usage. Most importantly, the customer service and help center is phenomenal. I have never experienced such competency and kindness in a company.

Cons: This software is so full of information and buttons, that it is not always intuitive. Many teachers at my school complain about the complexity of doing what should be the easiest tasks. I have found that much of my work, especially when entering comments, does not get saved. It is also limiting in how report cards can be formatted, which we know not to be the case with other software.

Overall: As a teacher, I appreciate the vast amount of information kept within the software. However, the entire program is not user friendly and, as a result, can be very time consuming. My work with the help center has been nothing but an friendly and helpful.

Vendor Response

by Gradelink on September 24, 2018

Thank you for the compliments about our service, Beth! We're sorry to hear that you and some of your fellow teachers have had some frustrations. Because Gradelink has so many capabilities, it can be a bit complicated. We want everyone at your school to be as comfortable as possible with using Gradelink. If additional teacher training would be helpful, which is included at no additional charge, please schedule a time with your service rep and we¿ll be glad help.

Great SIS!

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink is easy to use and maintain. Customer support is excellent. I love that suggestions I have made for improvements have been implanted. (Batch import was one!).

Cons: I prefer to use the Academic Yearly Parent contract for my emergency printouts to the Student Reports. On the student reports, the parent phone numbers do not line up with the parent name ant therefore difficult to tell whose number is whose. The contracts are easier to read. However, they can only by printed one at a time. I have suggested and am waiting for the ability to batch print Contracts. I understand that may be in the works.

Overall: Excellent support.

Vendor Response

by Gradelink on August 08, 2019

We certainly appreciate your feedback, Marie! Input from our schools plays an important part in our ongoing product development. And we're happy to say that batch printing for contracts is something we'll be working on soon!

I have used gradelink as a teacher and as administrator.

Oct 10, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink has many features, and they continue to improve it. It is customizable. The best thing I like about Gradelink is their customer support. They have responded to me in expedient fashion. They have even made a design change or two for me.

Cons: I am not in love with the report card feature. We have elementary and secondary students which use different formats. I wish they had the ability to show cumulative GPA for high school report cards. They only provide annual GPA.

Overall: It provides faculty with an efficient and digital means for recording grades, assignments, and lesson plans. It provides a means for parents to always be aware of the academic progress of their student. It provides administration a means for managing the classrooms of our school.

Vendor Response

by Gradelink on October 13, 2017

Thank you for taking the time to write a review! If you haven't already done so, please contact your service representative to see how we can help you get what you need out of your report cards.

Greatest Classroom helper

Jan 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every tool a teacher needs from lesson plans to gradebook to email, and teacher pages are in one place. Easy to work with staff. Eager to take your thought and make them a reality.

Cons: Not enough parents take the time to check what is on Gradelink.

Overall: Gradelink has made keeping parents involved with their students educations so easy. Teacher enter curriculum in the lesson plans, assignments are listed in the Gradebook. Students and teachers are able to find information about students work all in one place. Great form of communication between parents, students and teacher. School page let everyone know what is going on at the school in one easy to find place. Staff are ready to help and take your recommendations to heart. Would not want to do my job without it.

Vendor Response

by Gradelink on January 13, 2017

William, thank you for your glowing review! Do your students' parents know about the Gradelink Student/Parent app? It's available for free on the App Store and Google Play. It's a great way for them to keep up to date with assignments, grades, news and more.

Gradelink

Aug 14, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of operation and the many functions it performs regarding grading and billing. Customer service is great reply quickly.

Cons: can't say there is anything I dislike. It has worked very well

Vendor Response

by Gradelink on August 16, 2019

Thank you for the review, Vickie!

It is awesome and I love being able to check my grades daily.

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how I get to see all of my grades for all of the subjects. It is so awesome to be able to do it, before I get the report card, so that I can bump up my grades if I have to. The customer service rocks and I love getting to chat with the people here. I love school!!!!!!

Cons: I don't really know if there is anything I don't like about this software. I don't like it when I forget my password or username or something. I maybe wish that I could chat with other students or maybe my classmates on here, but everything is so great. It was like pulling teeth trying to figure out bad things about this software.

Overall: I get to check my grades and chat with people. I love being able to keep up with my grades daily and see how I am doing in school. I didn't answer my Industry or my Company Size because I am a student and I don't own a company.

Vendor Response

by Gradelink on September 19, 2017

Thank you, Alana! We enjoy hearing from students and we're glad you love school and work hard to keep your grades up. Do you know about the Student/Parent mobile app? You can download it for free: gradelink.com/student-parent-app.

Gradelink is an asset to our school program and the tech support is great!!!

Jun 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of getting help with problems is one of the best features of the program. The program is easy for teachers to learn.

Cons: The program does not have a feature to log in and deal with Service Hours for parents. This is an essential area for our parents to be able to check on their hours without an individual parent needing to maintain a spreadsheet and send out emails one by one with parent data.

Overall: It is an easy way to track attendance and grades. The teachers are able to plan lessons on this software. The office and staff have access to demographic data as needed.

Vendor Response

by Gradelink on July 13, 2017

It's great that San Garbriel Mission Elementary is getting so much out of Gradelink, Sister Sharon! But we're sorry to hear you're not getting what you want out of Service Hours. Please contact your service representative and we'll be happy to help you. If you haven't heard, volunteers can now enter and track service hours with the free Student/Parent Mobile App.

Our school has been using this software for about 2 years and I am learning everyday .

Jun 29, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most is all that it has to offer, such as report cards, email communication and data management reports into exel or pdf. I like that the software is being updated and changed as new aspects become available and that there is a learning site to resource on how to use to our best advantage.

Cons: For now, I do wish the prospects portion of the software was a little more refined. It does store information that as a school we do use and resource however I do wish somehow those could be status switched to new enrollment if they chose to enroll. Seems like a lot of duplicating of information.

Overall: As Admissions Coordinator it has really helped the process for online enrollment and management of less paper. Our school is slowly transitioning our system and process completly to Gradelink.

Vendor Response

by Gradelink on July 12, 2017

It sounds like you're really getting a lot out of Gradelink, Cindy! Please contact your service representative to see how we can help you with moving prospects into enrollment. If there's not an easy solution, it may be something we can include in a future update.

Gradelink: Teacher Gradebook

Jul 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a teacher I appreciate the ability to see my students quarterly average instantaneously. I also appreciate that I am able to see the weight each assignment carries toward the overall grade. Add/editing assignments is very easy.

Cons: As a teacher, this software meets all my needs.

Overall: We have been using Gradelink for 4 years and are very pleased with the Teacher/Admin/Student interface and the prompt, courteous customer service. After the initial set up, Gradelink staff continued to work with use to ensure our report cards and transcripts presented the student information the way we desired it to. The staff at Gradelink is continuously looking for ways to improve their product and listens to what we, the customer, desires, i.e. parent/student app, text message blasts, separate student/parent logins, etc.

Vendor Response

by Gradelink on July 19, 2016

It's rewarding to see that New Life is utilizing so many of the features built into Gradelink, Jenny! Thank you for the encouraging feedback.

The more I use Gradelink, the more I like about the program. The updates are great!

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the simplicity of the program, the video tutorials, and the customer service. There have been many times we were relatively sure we understood how to enter data or fix an error, but we called to make sure. The customer service reps are always helpful and easy to understand.

Cons: I wish the lesson plan module had a little more flexibility to carry over plans from year to year. If they carried over (without copying and pasting from folders) I would totally use every part of Gradelink as a teacher and a site admin.

Overall: We have enjoyed being able to enter data from any web browser. I also like being able to look up information on the go from my mobile devices.

Vendor Response

by Gradelink on July 12, 2017

It's rewarding to us that you're getting so much out of Gradelink, Aimee! And thank for your feedback on Lesson Plans. We're always looking for ways to make improvements, so we appreciate it.

Gradelink review

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like using gradelink for my classroom. It helps my supervisors, students, and parents all have access to the same system of information. I am able to put in my students grades, attendance, discipline, etc. all in the same software where we can go back and look at a later date if needed. It helps the parents of my students keep track of how their child is doing in school without them having to email me through out the semester.

Cons: I don't like that I am unable to send certain messages/ pictures to numerous people and families at once. Everything has to be done one person at a time which just takes up extra time.

Overall: Overall gradelink is a great tool for any school to use. It helps keep all a child's information in one place and helps keep the school organized and running. It's made life as a teacher a lot easier to communicate with families of students in my class.

Vendor Response

by Gradelink on April 19, 2019

It's great to hear that you're getting so much out of Gradelink, Jennifer! For help sending emails to multiple people, please login to your account and click on the question mark icon at the top of the screen or get in touch with your support rep. We're always happy to help.

Best Customer Service is Gradelink's greatest asset

Dec 21, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Variety of features available for completing the many tasks necessary in an academic setting.

The constant updates of new ones are very encouraging.

Cons: It would be much more convenient taking attendance if classes could be grouped by their time periods as they can be under the classes tab.

Overall: As an admin/ registrar some of my tasks are infrequently performed; that plus the unique situations of our students' needs make tweaks necessary. The service techs are exact, courteous and always encouraging, in spite of errors on our end. Best tech support system I've encountered in the past 8 years!

Recommendations to other buyers: Having a strong and consistent source of internet connection is mandatory to save and retrieve data.

Vendor Response

by Gradelink on July 07, 2017

Wow, that's great encouragement, Sharon! We promise to keep doing our best. As for taking attendance the way you mentioned, if you haven't done so yet, please contact support to see what we can do to help.

We LOVE Gradelink!

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so user friendly. Parents and teachers love the ease of use and multiple functionality of the program. As a school, we love the Enroll Me feature. This has saved us countless hours of data entry and streamlined our registration process.

Cons: Every issue that has come up has been addressed quickly by the gradelink staff. The customer service is excellent!

Overall: Gradelink has solved so many issues of organization, communication, and data tracking and analysis for our school community. It has been a wonderful partnership!

Vendor Response

by Gradelink on August 07, 2019

Thank you for sharing some of the ways you are using Gradelink to work smarter at St. John's, Nancy. We look forward to working with you for years to come!

Parent's Dream

Nov 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the amount of information that is available to us as parents.

Cons: Nothing that I can think of that is bad - we had a couple of glitches with grades, but that was fixed quickly.

Overall: This is our second year to use this software (2016). When my daughter started her school in the 5th grade we used it mainly for checking her grades. This year we have used it on multiple levels. I love how we know, not only her grades, but also her upcoming assignments. We can also see any papers that are attached to the assignment. Just recently the school started using the home page for the school newsletter and each of the teachers set up a teacher announcement page. Staying in the loop has made the transition to middle school a lot easier for this mom. We can also keep an eye on our daughter's lunch tab using this program.

Vendor Response

by Gradelink on December 15, 2016

Thank you for taking the time to let us know how Gradelink is working for you as a parent, Donna! If you haven't already done so, we recommend you try our free Student/Parent app, which is available on the App Store and Google Play. It's another great way to keep on top of things.

Gradelink is a fantastic SIMS, very cost-effective, superior support services, and user-friendly.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design of the product makes it easy to learn and use. The Gradelink team is super responsive both when you reach out, and they take customer suggestions for added funtionality seriously. Gradelink upgrades its product regularly with useful features. What you get for their price point cannot be beat by other SIMS products. I had a school full of reluctant users when we adopted Gradelink, and now I have a school full of rabid fans!

Cons: I cannot think of a single thing. Even their online help is good, and I am NOT a fan of most online help areas!

Overall: SIMS, gradebooks, lesson plans, enrollment/billing....it does it all!

Vendor Response

by Gradelink on May 24, 2018

Wow, Linda, thank you for telling us how much everybody at Sacred Hearts School is enjoying Gradelink!

Lifesavers

Apr 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Efficiency and compatibility with state system.

Overall: This has been a literal, life changing experience for our school and it has definitely brought us to an even better level in record keeping and communication with our parents. Mr Kirk Wurffell has the best customer service skills and patience that I have ever seen both personally and professionally. His patience is second to none! I have attempted to reach out to other Customer Service Reps but Kirk has been the only one willing to follow thru and work with me get to the heart of the matter (solution) not just once but every time. May God truly bless your company and especially Mr Wurffell and his family for the sacrifice it has taken to build such a great Grading System.

-Shelina Harvey

Operation Manager

Calvary's Christian Academy, School of the Arts

Acct# 1515

Recommendations to other buyers: If you all were able to see what we see with in WISEDATA SITE

Vendor Response

by Gradelink on April 06, 2017

Kirk and the rest of our development team work hard to make Gradelink a comprehensive, yet easy-to-use tool for schools, so we appreciate you letting us know how well it's working for Calvary's Christian Academy, Shelina!

Gradelink SIS is the the best "link" between teachers, parents, students and administrators

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is undeniably the best in streamlining data processing of the school. It actually eliminates tedious task of combining the lesson plans and standards and it makes the grading easier than ever. Communication with the parents is also perfect and the students can easily access and check their academic performance. The reports that it can generate are also one the best features of this software and the administrators can easily see teachers' lesson plan and if it is aligned to the current standard. This software is like a one-stop shop in which everything that each teacher needs is carefully designed and presented.

Cons: I almost define this software as the best software ever I used but one thing I want in the future is that developer should provide feature in which each school can also print or generate transcript of records. If this will be put in reality, the Gradelink SIS is simply amazing.

Overall: Gradelink SIS makes my work as a teacher easier, simplified and innovative. A superb software!

Vendor Response

by Gradelink on December 28, 2018

Thank you for the glowing review, Juvy! You'll be happy to know that transcripts can be downloaded for entire grade levels at a time and you can print labels for transcript folders.

Low set-up cost and low monthly fee per student make this software a must for small schools like us!

Jun 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for even the non-computer savy users. Integration of enrollment through Enroll Me into Gradelink.

Cons: Limited ability in layout of the teacher/school pages as well as inserting graphics into emails from our own files. It would be nice if it were more user friendly for the not so computer savy users.

Overall: All of our student information right at our fingertips!

Vendor Response

by Gradelink on July 07, 2017

We understand that cost and simplicity are especially important at small schools where staff members often wear many hats, Christin -- and you certainly wear a lot yourself! If you'd like help with composing teacher and school pages, and emails, there's lots of useful information at our help site, gradelink.freshdesk.com/support/home. Or feel free to contact us at service@gradelink.com or 800-742-3083.

Best Decision for Our School

Aug 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the short time we have been using Gradelink, we are amazed at how it has simplified so many things for our school staff. It now houses all our information where before we had spreadsheets, charts, and lists. We are extremely impressed with the program and our customer service representative has answered any questions we've had in record time. Thank you Gradelink!

Cons: It would be nice if there were a step by step manual that could be given to schools when they purchase the program. A manual that could explain details on setting up all the information for both administrators and teachers. Overall, we have no experienced anything negative with Gradelink. We are very happy with the program.

Overall: Our school has always had all our information (attendance, family directory, student rosters, even report cards, etc.) in Excel spreadsheets or Word documents. Gradelink has changed all that and have everything housed in one program. It is nice that it can be accessed from anywhere and our teachers aren't tied to their desks late into the evening or on weekends.

Vendor Response

by Gradelink on August 22, 2017

We love the title of your review, Stacy! It's great to hear that Gradelink is working so well for Owatonna Christian School. A comprehensive manual would be quite large and difficult to keep updated. So to get step-by-step instructions, please go to our help site: gradelink.freshdesk.com/support/home. There you'll find all kinds of useful articles and videos. You can even submit a support ticket if you can't find the answer you need.

Customer Support

Nov 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Currently it provides everything that our small school needs and it seems like every month items are added that we can't wait to try.

Cons: I do not have any because if you have any questions at all the support department is more than helpful.

Overall: Whenever I have to call Customer Support my mind is always put at ease that the issue can be fixed and they can walk me through the process. Speaking to Axel and Max over the last several weeks has been a real comfort. I am grateful for the patience and help - all with an AWESOME attitude. Thank you!

Recommendations to other buyers: Thank you for being so helpful always.

Vendor Response

by Gradelink on December 19, 2016

You're welcome, Gail! Our development team is always working diligently to find ways to improve Gradelink and expand its capabilities. One way to find out what's new is to subscribe to our email newsletter on our website.

Gradelink is constantly updating and taking their customers' suggestions into consideration.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The gradebook and lesson plan features are great. They are linked together so that when you put an assignment in the lesson plan, it automatically shows up in the gradebook. Online enrollment and being able to pay online are other great features.

Cons: The financial piece is different for us. We are getting use to it. We were use to money being in one account for a family. In Gradelink, money needs to be designated per child as well as what it is for. For parents in the school that were familiar with our old system, this has been difficult. For new families, it's been fine. For admin, it's just a different way of doing things.

Vendor Response

by Gradelink on July 13, 2017

Thank you for your feedback, Jennifer! As you mentioned, input from our customers is important to us. If there's anything we can to to help you and your students' families transition to Gradelink's financial tools, please let us know.

Gradelink SIS is an excellent and versatile system

Jul 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Setting up classes and populating with students is very efficient. Teachers learn the system quickly and assignment and grade entry is very quick. Once report cards are setup, quarterly or semester grading is quite easy to handle. Support team is excellent, and they remain receptive to feature requests.

Cons: Data can seem slow to load on some screens. I would like to have a repository for storing documents that we could link to on the school news pages. Right now we need to place those documents on a separate website or cloud storage site and then add external links in Gradelink.

Vendor Response

by Gradelink on July 12, 2019

Thanks for sharing how much your school is getting out Gradelink, Greg!

Great Costumer Service

Jun 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software makes it easy and fast to manage teacher grades and printing of report cards and transcripts.

Cons: This is very minor but in regards to labels, you can select individual students, you have to select by grade or all. Also, attendance - we would like an option to simply enter the overall absences and tardies without having to go day by day.

Overall: More professional looking reports and a database for our school. Our overall experience has been excellent, we are very pleased with this system and the costumer service is alway great. We can always count on friendly, quick and accurate assistance.

Vendor Response

by Gradelink on June 18, 2019

Thank you for your review, Sister Martina! We appreciate your feedback.

Quick Fix Customer Service

Apr 06, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The Customer Service, was excellent with an issue we had. He was very responsive and was able to offer several solutions. Our issue was resolved quickly and without struggle.

Cons: At times, the functionality of the software is cumbersome and it is hard to find specific reports, however the Customer Service is very helpful when we needed.

Vendor Response

by Gradelink on April 29, 2019

Good to know your support rep did such a great job taking care of you, CJ! Customer support is our top priority, so please let us know how we can help you get more comfortable with using Gradelink. There's no charge for support and training. Plus, when you're in Gradelink, click on the question mark icon at the top of the screen for a wealth of helpful information.

Gradelink is great!

Aug 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is web based and accessible from any computer. It is very user friendly and easy to use. The customer service from Gradelink is outstanding. Whenever we've had any questions, problems or issues, they've been very quick and responsive to get them resolved. They are great to work with!

Overall: We have been using Gradelink as our online grading system since 2011. We are very happy with the tools and features they offer. It is a great value for the money and very user friendly for school administrators, teachers, parents and students.

Vendor Response

by Gradelink on August 22, 2016

You certainly put a smile on our faces with your review, Lisa! Thank you for sharing a bit about your experience with Gradelink. We look forward to many more years with Trinity Lutheran School.

I still have a lot of questions on some of the features, but the support is excellent.

Jun 29, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of ability to do lesson plans, report cards, enrollment, preschool sign in, communication. It's great.

Cons: I'd like to be able to break down groups for communication more. You have done a great job with tags for students, but we want to break up staff as well: Aides, Teachers, etc. Or how about parent volunteers?

Overall: The benefit of ease of communicating with our school, recording lesson plans, making report cards, making enrollment smoother. . . to list a few.

Vendor Response

by Gradelink on July 07, 2017

We're here for you, Dian! Besides phone and email support, our help site, gradelink.freshdesk.com/support/home, has tons of useful information. Our newsletter is another great resource. You can sign up at gradelink.com/newsletter if you're not already a subscriber.

Gradelink tech support is wonderful, patient, knowledgeable, and quick to respond .

Jan 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Their help tutorials and printed directions on how to use the different components are great and easy to follow. They keep expanding what Gradelink can do that has allowed us to expand our use and cut down on our need to use additional outside programs. Everything is on one site.

Cons: The calculations of a student's grade point average and the reports that have to be run in order to access them. Would like to be able to print an A and AB Honor roll for each grading period.

Vendor Response

by Gradelink on March 28, 2018

It's rewarding to see that Gradelink is helping you work more efficiently, Jackie! Please talk with your support rep about GPAs and honor roll and we'll see what we can do for you.

Gradelink has a very simple interface and great costumer support.

Jun 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Gradelink has a very clean user interface which is important for staff that may not feel comfortable with technology.

Cons: The report options are not always the most user friendly. Some of the features that are becoming common in other software programs are extra to purchase.

Overall: It was an easy transition for our staff from our previous grading software and allowed the parents to get online.

Vendor Response

by Gradelink on July 05, 2017

Our development team puts great effort into making Gradelink as easy to use as possible, so we appreciate your feedback, Karen! If there's anything we can do to help make the reports work better for you, please let us know. If you'd like to keep up with new features and updates, please subscribe to our newsletter at Gradelink.com.

Great Product!

Feb 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Communctaions between teachers, students and parents. Accurate transcripts.

Cons: No voice messaging

Overall: Since starting with Gradelink for the teachers for all the grades, and for parents and students to log in and keep close communications, and for email communication with families, we have been able to expand the use to the Student Information System. Customer Service are very responsive and knowledgeable. (I wish they would also do a voice messaging system!)

Vendor Response

by Gradelink on February 17, 2017

Happy to hear Gradelink is working so well for Our Lady of the Assumption school, Bernadette! We're also happy to say we are currently beta testing our new voice and text messaging service. One way to get the latest news on this and other features and updates is by signing up for our newsletter on Gradelink.com.

Transfer of data was very smooth. If we had a question - help was just a phone call away.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. Just a few clicks and report cards are done - love it! Also, the fact that you can export to excel and use information in so many ways.

Cons: If you have multiple students in one family you still have to enter all of the information for contacts, etc. Would be so much easier if all you had to do was add the new sibling information and all other information was already there.

Overall: this software is used daily by the entire school staff. I go into the program constantly during the day and the teachers are in and out all day as well. Very good program.

Vendor Response

by Gradelink on July 07, 2017

Our goal is to make life easier for our schools and their students, so we appreciate the feedback, Liz!

Flaming Sword

May 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to use it, the integration of so many various components

Cons: Haven't found anything yet that I don't like

Overall: The business problem solved is combining and linking all of the administration and educational staff with parents and students on a daily business. If I run into any problems, when we make a mistake, the support staff is fantastic with their customer service. Yesterday, executive, from customer service was a tremendous help in solving a problem which a new secretary created! She verified our information and had the problem corrected in a short amount of time helping us reach our end of school deadline! Kudos!

Vendor Response

by Gradelink on May 20, 2019

Taking care of our schools is our top priority, so thank you for sharing your experience, Wanda!

Fantastic product for small schools

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink has all the features necessary for school administration. It is easy to use. The tutorials are clear. Tech support is fabulous. Gradelink is also constantly surveying its users to see what features to add. The company is very responsive to customer needs.

Cons: It could add another level of customization to data reports.

Overall: We cut our administrative software costs by 65% with switching to Gradelink. We cut our headaches associated with administrative software by 100%!

Vendor Response

by Gradelink on December 28, 2018

We love hearing how Gradelink has helped you save money and made life easier for your school, Jean! Please let us know what customization you¿d like to see in data reports.