Who Uses This Software?

Elementary, Middle and High Schools, K-8, K-12, Private, Charter, College Departments and Trade/Technical Schools, Government Institutions


Average Ratings

196 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $92.00/month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Gradelink
  • www.gradelink.com
  • Founded 2002
  • United States

About Gradelink SIS

Administrators, help your school fulfill its mission and improve student outcomes with easy-to-use gradebook and SIS software that saves time. Loved by admins, teachers and parents worldwide. Cloud-enabled, standards-ready, with integrated lesson plans. Report card time has never been this easy. Backed by an award-winning support team. Get started in days not weeks!


Gradelink SIS Features

  • Bookstore Management
  • Cafeteria Management
  • Curriculum Management
  • Facility Management
  • Financial Management
  • Higher Education
  • Housing Management
  • Independent/Private
  • K-12
  • Library Management
  • Online Calendar
  • Online Payments
  • Parent/Student Portal
  • Reporting/Analytics
  • School District
  • Special Education
  • Block Websites/Applications
  • Built in LMS
  • Collaboration Tools
  • For Classroom
  • For Labs
  • Internet Usage Monitoring
  • Real-time Chat
  • Remote Access/Control
  • Report Cards
  • Support Audio/Images/Video
  • Tests/Assessments
  • Transcripts
  • View Student Monitors
  • Attendance Tracking
  • Class Summary
  • Curve Scores
  • Grade Calculations
  • Individualized Assessments
  • Lesson Planning
  • Parent Portal
  • Progress Reports
  • Report Cards
  • Teacher Dashboard
  • Weighted Assignments
  • Attendance Tracking
  • Class Registration
  • Classroom Management
  • Electronic Assignments & Tests
  • Financial Aid Management
  • Gradebook
  • Higher Education
  • Online Payments
  • Parent Portal
  • Progress Reports

Gradelink SIS Reviews Recently Reviewed!


I am very happy with gradelink software. It made my life easy as an administrator.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Every information we need is stored in G.Link. All lesson plans and standards are together. Standards carry a lot of information for teachers. Grades are easily entered and are not lost. Parents communication has gotten better this year because of G.Link. Every teacher has a web page that she/he can design.

Administrators can publish their announcement daily, weekly and monthly.

We like the fact that it prepares the students' report cards and transcripts. We do not have to do that any more. The discipline, students' health life, parents' information is all there for us.

Teachers like it so much. They still need to get used to it and the deadlines they receive but I know for a fact that they like the features in the lesson plans such as copy and paste the whole week then make daily changes. I keep teaching this feature because that 's what will make their planning so easy, especially for those ho have 6 different subjects to plan.

I love how the administrator can easily check teachers' lesson plans, up to date grades. Teachers reports is another feature that is really valuable. Once teacher understand how to use, they can retrieve a lot of information from those reports and use.

The Gradelink staff and team members are extremely sharp and helpful. They usually give us answers right a way even if we call 10 times a day. They still help.

They know well that once we get it we will stop calling them. I love their big support.

Cons: One thing does bother me. We want to send information to parents such as pictures, newsletters and so on. We can not send 2 at the time or more than one.

We have to wait a certain time in order to send another info. This does work for us as we have to send timely information. Something that we have to send today, we can wait until next week to send. It is time sensitive.

Overall: Most of all, the biggest benefit is that it saves our time in the office. We do not have information everywhere. All information is located in the software.

Vendor Response

by Gradelink on July 06, 2017

It's wonderful that Furqaan Academy is making good use of so many of Gradelink's features, Haiat! We're always happy to help, so, if you haven't already, please contact your service representative about sending multiple messages to your students' parents.

I enjoy using this comprehensive, well organized software.

Jun 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I do enjoy this software immensely! It has a lot of great features, which meld together seamlessly. I have used this software both as a guidance counselor with full admin privileges, and as a teacher. It is easily accessible to parents, and allows teachers to keep parents informed on a daily basis. The platform appears to be solid, and I don't have random "grade changes" while I'm not looking! I've listed four small issues below. When these are fixed, it will be fairly close to perfect, and I will be able to give it five stars all around. As with any multiple-feature computer program, there is a learning curve.

Customer support is always there and willing to talk to us.

Cons: 1. We cannot set up grading differently for middle school and high school. (We would like 25% per quarter, 10% exam for middle school, 40/40/20 for high school.) 2. We cannot easily select out parent vs. student e-mail in the Communicate section. 3. I would like to ability to write a comment on a transcript that is neither a test nor an award. 4. I would like to have the ability to print out a grade level of transcript. Specifying graduation year rather than grade level would be fine.

Overall: Not only has this software streamlined our grading and transcripting process, but it allows us to keep parents informed of students' academic progress, as well as school events in an easy and seamless fashion.

Vendor Response

by Gradelink on July 13, 2017

Thank you for taking the time to write such a well-thought-out review, Karen! We go to great lengths to make Gradelink an all-in-one solution for schools and their students, while still keeping it easy to use. We'll get in touch with you to talk about possible solutions to the issues you listed. We'll see what we can do to earn those five stars!

Reassuring Me While Encouraging Me to Learn and Become Better at Problem Solving

Dec 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you learn it; it is easy to remember how to apply skills and teach others.

Cons: There are times when I would like to export information to create mailing labels or rosters for testing and to my knowledge, I am not able to do this with Gradelink.

Overall: I was working on creating and populating classes for exams for our seventh and eighth graders. Somehow without realizing it, I created an extra seventh-grade language arts class for quarter one. As I was double checking to make sure I had everything set up correctly, I noticed a seventh-grade language arts class with zero students. I did NOT notice that this was an extra class. I thought that somehow I had deleted grades and students from quarter one. To be honest, I was scared, nervous, and quite frankly wondering how on Earth I could correct my perceived mistake. When you're that upset, it is hard to see what is right in front of you. So, after about fifteen minutes, I called. customer support answered the call. They listened. They talked with me and found the problem. I was so sure that I had 'lost' grades for students that I didn't totally believe that everything was fine. C.S. reassured me. They led me to 'see' for myself that all the information I thought I had lost was still there. I could have cried as I was so relieved.

In the eighteen months of being assistant principal for our school I have learned so much. There are some companies I will not use anymore. Then, there are companies like Gradelink that have helped me to learn. I have often praised Gradelink's customer service. Some of the people I know by name as they have helped me with issues that I perceived to be challenging; whereas they showed me how to solve the issue.

Thank you Gradelink for great customer service!!

Vendor Response

by Gradelink on December 28, 2016

Thank you for the epic review, Tina! Mike and the rest of the team are happy to help in any way we can. As for exporting info, please contact support and we'll see what we can do.

Overall it was a really good experience. All the hard work was worth it based on the outcome.

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We really trust Gradelink, as they previously hosted our old site and always do a great job with our school package we have through them. Since we knew we were overdue for an updated website, it was an automatic choice for us to ask Gradelink to handle the design. We are so thrilled with our new website! It is so much cleaner, fresher, user-friendly, precise and engaging. Vince helped us take the next best steps and continues to assure us beyond the finished product, which demonstrates outstanding customer service. Rep was absolutely phenomenal! So very patient, detail-oriented, honest, attentive and kind he went above and beyond to make sure we were satisfied with the final product and that we felt comfortable to collaborate and share our ideas and needs during the building process. Our site needed so much work, and he was always very gracious in our planning meetings. His expertise was so evident and he worked extremely hard to ensure our satisfaction. Genuine excitement about our website project was also evident and helped spur us along when we needed to envision our future site. We are so grateful for Rep and Gradelink!

Cons: Everyone on our team isn't super "techy" so there will be a learning curve. However, we are glad that we can utilize the monthly support that Gradelink offers.

Vendor Response

by Gradelink on July 23, 2018

It's been a pleasure working with West Covina Christian School, Anissa! Please let us know how we can help less tech-savvy staff members become more comfortable with Gradelink.

LOVE Gradelink

Jun 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of getting anywhere. It always makes sense. The tabs are very user friendly. Love the news page! Tons of help videos if needed. I feel the cost is more than reasonable. I had researched a while before I found them. The cost anywhere else was too much for a small private school. Gradelink was so helpful even in the financial as I was trying to convince my superiors that this what we needed to do. Now they have an app for our families and students!!!! LOVE. Excited to share.

Cons: I can't say I have any. I love the app. Hoping the calendar can go on there as well. :-)

Overall: When I first started with this program 3 years ago from the first consultation until now every treats you with such kindness. I have had to ask questions and no one acts like I should know. They are always trying to make things better. Improving their program constantly, but never overwhelming. This is so easy to setup. Even if you struggle they are there immediately to help. I never have to wait. Thankful for Gradrlink. They have made our SIS program a breeze.

Recommendations to other buyers: Every school needs it!!! It is truly wonderful. Customer service is worth it.

Vendor Response

by Gradelink on June 17, 2016

Wow, thanks a million for such an encouraging review, Misty! We work hard to keep our schools happy, so it's rewarding to hear how well Gradelink is working for Seymour Christian Academy. And we're glad you love the app; we have some more good stuff coming, so stay tuned!

I am always needing help and your staff provides it.

Sep 12, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The help team!!!! Hands down. Everyone there is so patient with me. The customer service agent was a great help today as well and quickly answered my questions without having to call or waste time figuring it out.

Cons: I think the financial side has been very challenging. Us using this feature almost defeats what we really needed it for in the first place. If I have to record every single payment, I might as well have parents pay me directly in the office. I will say that having the auto pay plans are effective but we will see as the year progresses. There are other features I'd like to see but can't recall at this time. Engrade had some great features that Gradelink doesn't.

If I think of others, I will surely direct them to your team.

Vendor Response

by Gradelink on August 24, 2018

The Support Team says thank you, Kacy! Taking care of our schools is a top priority, so we appreciate your compliment. And we're here whenever you need help with the financial tools or anything else. As for features, please let us know what you would find useful. We're always looking for new ways to add even more functionality.

A "B grade" for GradeLink!

Sep 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is our 4th year using Gradelink at my school and I am really in the groove of using the product. It is full of information, so many things that we cannot even get to in our usage. Most importantly, the customer service and help center is phenomenal. I have never experienced such competency and kindness in a company.

Cons: This software is so full of information and buttons, that it is not always intuitive. Many teachers at my school complain about the complexity of doing what should be the easiest tasks. I have found that much of my work, especially when entering comments, does not get saved. It is also limiting in how report cards can be formatted, which we know not to be the case with other software.

Overall: As a teacher, I appreciate the vast amount of information kept within the software. However, the entire program is not user friendly and, as a result, can be very time consuming. My work with the help center has been nothing but an friendly and helpful.

Vendor Response

by Gradelink on September 24, 2018

Thank you for the compliments about our service, Beth! We're sorry to hear that you and some of your fellow teachers have had some frustrations. Because Gradelink has so many capabilities, it can be a bit complicated. We want everyone at your school to be as comfortable as possible with using Gradelink. If additional teacher training would be helpful, which is included at no additional charge, please schedule a time with your service rep and we¿ll be glad help.

I have used gradelink as a teacher and as administrator.

Oct 10, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink has many features, and they continue to improve it. It is customizable. The best thing I like about Gradelink is their customer support. They have responded to me in expedient fashion. They have even made a design change or two for me.

Cons: I am not in love with the report card feature. We have elementary and secondary students which use different formats. I wish they had the ability to show cumulative GPA for high school report cards. They only provide annual GPA.

Overall: It provides faculty with an efficient and digital means for recording grades, assignments, and lesson plans. It provides a means for parents to always be aware of the academic progress of their student. It provides administration a means for managing the classrooms of our school.

Vendor Response

by Gradelink on October 13, 2017

Thank you for taking the time to write a review! If you haven't already done so, please contact your service representative to see how we can help you get what you need out of your report cards.

Greatest Classroom helper

Jan 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every tool a teacher needs from lesson plans to gradebook to email, and teacher pages are in one place. Easy to work with staff. Eager to take your thought and make them a reality.

Cons: Not enough parents take the time to check what is on Gradelink.

Overall: Gradelink has made keeping parents involved with their students educations so easy. Teacher enter curriculum in the lesson plans, assignments are listed in the Gradebook. Students and teachers are able to find information about students work all in one place. Great form of communication between parents, students and teacher. School page let everyone know what is going on at the school in one easy to find place. Staff are ready to help and take your recommendations to heart. Would not want to do my job without it.

Vendor Response

by Gradelink on January 13, 2017

William, thank you for your glowing review! Do your students' parents know about the Gradelink Student/Parent app? It's available for free on the App Store and Google Play. It's a great way for them to keep up to date with assignments, grades, news and more.

It is awesome and I love being able to check my grades daily.

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how I get to see all of my grades for all of the subjects. It is so awesome to be able to do it, before I get the report card, so that I can bump up my grades if I have to. The customer service rocks and I love getting to chat with the people here. I love school!!!!!!

Cons: I don't really know if there is anything I don't like about this software. I don't like it when I forget my password or username or something. I maybe wish that I could chat with other students or maybe my classmates on here, but everything is so great. It was like pulling teeth trying to figure out bad things about this software.

Overall: I get to check my grades and chat with people. I love being able to keep up with my grades daily and see how I am doing in school. I didn't answer my Industry or my Company Size because I am a student and I don't own a company.

Vendor Response

by Gradelink on September 19, 2017

Thank you, Alana! We enjoy hearing from students and we're glad you love school and work hard to keep your grades up. Do you know about the Student/Parent mobile app? You can download it for free: gradelink.com/student-parent-app.

Gradelink is an asset to our school program and the tech support is great!!!

Jun 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of getting help with problems is one of the best features of the program. The program is easy for teachers to learn.

Cons: The program does not have a feature to log in and deal with Service Hours for parents. This is an essential area for our parents to be able to check on their hours without an individual parent needing to maintain a spreadsheet and send out emails one by one with parent data.

Overall: It is an easy way to track attendance and grades. The teachers are able to plan lessons on this software. The office and staff have access to demographic data as needed.

Vendor Response

by Gradelink on July 13, 2017

It's great that San Garbriel Mission Elementary is getting so much out of Gradelink, Sister Sharon! But we're sorry to hear you're not getting what you want out of Service Hours. Please contact your service representative and we'll be happy to help you. If you haven't heard, volunteers can now enter and track service hours with the free Student/Parent Mobile App.

Our school has been using this software for about 2 years and I am learning everyday .

Jun 29, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most is all that it has to offer, such as report cards, email communication and data management reports into exel or pdf. I like that the software is being updated and changed as new aspects become available and that there is a learning site to resource on how to use to our best advantage.

Cons: For now, I do wish the prospects portion of the software was a little more refined. It does store information that as a school we do use and resource however I do wish somehow those could be status switched to new enrollment if they chose to enroll. Seems like a lot of duplicating of information.

Overall: As Admissions Coordinator it has really helped the process for online enrollment and management of less paper. Our school is slowly transitioning our system and process completly to Gradelink.

Vendor Response

by Gradelink on July 12, 2017

It sounds like you're really getting a lot out of Gradelink, Cindy! Please contact your service representative to see how we can help you with moving prospects into enrollment. If there's not an easy solution, it may be something we can include in a future update.

Gradelink: Teacher Gradebook

Jul 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a teacher I appreciate the ability to see my students quarterly average instantaneously. I also appreciate that I am able to see the weight each assignment carries toward the overall grade. Add/editing assignments is very easy.

Cons: As a teacher, this software meets all my needs.

Overall: We have been using Gradelink for 4 years and are very pleased with the Teacher/Admin/Student interface and the prompt, courteous customer service. After the initial set up, Gradelink staff continued to work with use to ensure our report cards and transcripts presented the student information the way we desired it to. The staff at Gradelink is continuously looking for ways to improve their product and listens to what we, the customer, desires, i.e. parent/student app, text message blasts, separate student/parent logins, etc.

Vendor Response

by Gradelink on July 19, 2016

It's rewarding to see that New Life is utilizing so many of the features built into Gradelink, Jenny! Thank you for the encouraging feedback.

The more I use Gradelink, the more I like about the program. The updates are great!

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the simplicity of the program, the video tutorials, and the customer service. There have been many times we were relatively sure we understood how to enter data or fix an error, but we called to make sure. The customer service reps are always helpful and easy to understand.

Cons: I wish the lesson plan module had a little more flexibility to carry over plans from year to year. If they carried over (without copying and pasting from folders) I would totally use every part of Gradelink as a teacher and a site admin.

Overall: We have enjoyed being able to enter data from any web browser. I also like being able to look up information on the go from my mobile devices.

Vendor Response

by Gradelink on July 12, 2017

It's rewarding to us that you're getting so much out of Gradelink, Aimee! And thank for your feedback on Lesson Plans. We're always looking for ways to make improvements, so we appreciate it.

Best Customer Service is Gradelink's greatest asset

Dec 21, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Variety of features available for completing the many tasks necessary in an academic setting.

The constant updates of new ones are very encouraging.

Cons: It would be much more convenient taking attendance if classes could be grouped by their time periods as they can be under the classes tab.

Overall: As an admin/ registrar some of my tasks are infrequently performed; that plus the unique situations of our students' needs make tweaks necessary. The service techs are exact, courteous and always encouraging, in spite of errors on our end. Best tech support system I've encountered in the past 8 years!

Recommendations to other buyers: Having a strong and consistent source of internet connection is mandatory to save and retrieve data.

Vendor Response

by Gradelink on July 07, 2017

Wow, that's great encouragement, Sharon! We promise to keep doing our best. As for taking attendance the way you mentioned, if you haven't done so yet, please contact support to see what we can do to help.

Parent's Dream

Nov 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the amount of information that is available to us as parents.

Cons: Nothing that I can think of that is bad - we had a couple of glitches with grades, but that was fixed quickly.

Overall: This is our second year to use this software (2016). When my daughter started her school in the 5th grade we used it mainly for checking her grades. This year we have used it on multiple levels. I love how we know, not only her grades, but also her upcoming assignments. We can also see any papers that are attached to the assignment. Just recently the school started using the home page for the school newsletter and each of the teachers set up a teacher announcement page. Staying in the loop has made the transition to middle school a lot easier for this mom. We can also keep an eye on our daughter's lunch tab using this program.

Vendor Response

by Gradelink on December 15, 2016

Thank you for taking the time to let us know how Gradelink is working for you as a parent, Donna! If you haven't already done so, we recommend you try our free Student/Parent app, which is available on the App Store and Google Play. It's another great way to keep on top of things.

Gradelink is a fantastic SIMS, very cost-effective, superior support services, and user-friendly.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design of the product makes it easy to learn and use. The Gradelink team is super responsive both when you reach out, and they take customer suggestions for added funtionality seriously. Gradelink upgrades its product regularly with useful features. What you get for their price point cannot be beat by other SIMS products. I had a school full of reluctant users when we adopted Gradelink, and now I have a school full of rabid fans!

Cons: I cannot think of a single thing. Even their online help is good, and I am NOT a fan of most online help areas!

Overall: SIMS, gradebooks, lesson plans, enrollment/billing....it does it all!

Vendor Response

by Gradelink on May 24, 2018

Wow, Linda, thank you for telling us how much everybody at Sacred Hearts School is enjoying Gradelink!

Lifesavers

Apr 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Efficiency and compatibility with state system.

Overall: This has been a literal, life changing experience for our school and it has definitely brought us to an even better level in record keeping and communication with our parents. Mr Kirk Wurffell has the best customer service skills and patience that I have ever seen both personally and professionally. His patience is second to none! I have attempted to reach out to other Customer Service Reps but Kirk has been the only one willing to follow thru and work with me get to the heart of the matter (solution) not just once but every time. May God truly bless your company and especially Mr Wurffell and his family for the sacrifice it has taken to build such a great Grading System.

-Shelina Harvey

Operation Manager

Calvary's Christian Academy, School of the Arts

Acct# 1515

Recommendations to other buyers: If you all were able to see what we see with in WISEDATA SITE

Vendor Response

by Gradelink on April 06, 2017

Kirk and the rest of our development team work hard to make Gradelink a comprehensive, yet easy-to-use tool for schools, so we appreciate you letting us know how well it's working for Calvary's Christian Academy, Shelina!

Low set-up cost and low monthly fee per student make this software a must for small schools like us!

Jun 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for even the non-computer savy users. Integration of enrollment through Enroll Me into Gradelink.

Cons: Limited ability in layout of the teacher/school pages as well as inserting graphics into emails from our own files. It would be nice if it were more user friendly for the not so computer savy users.

Overall: All of our student information right at our fingertips!

Vendor Response

by Gradelink on July 07, 2017

We understand that cost and simplicity are especially important at small schools where staff members often wear many hats, Christin -- and you certainly wear a lot yourself! If you'd like help with composing teacher and school pages, and emails, there's lots of useful information at our help site, gradelink.freshdesk.com/support/home. Or feel free to contact us at service@gradelink.com or 800-742-3083.

Best Decision for Our School

Aug 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the short time we have been using Gradelink, we are amazed at how it has simplified so many things for our school staff. It now houses all our information where before we had spreadsheets, charts, and lists. We are extremely impressed with the program and our customer service representative has answered any questions we've had in record time. Thank you Gradelink!

Cons: It would be nice if there were a step by step manual that could be given to schools when they purchase the program. A manual that could explain details on setting up all the information for both administrators and teachers. Overall, we have no experienced anything negative with Gradelink. We are very happy with the program.

Overall: Our school has always had all our information (attendance, family directory, student rosters, even report cards, etc.) in Excel spreadsheets or Word documents. Gradelink has changed all that and have everything housed in one program. It is nice that it can be accessed from anywhere and our teachers aren't tied to their desks late into the evening or on weekends.

Vendor Response

by Gradelink on August 22, 2017

We love the title of your review, Stacy! It's great to hear that Gradelink is working so well for Owatonna Christian School. A comprehensive manual would be quite large and difficult to keep updated. So to get step-by-step instructions, please go to our help site: gradelink.freshdesk.com/support/home. There you'll find all kinds of useful articles and videos. You can even submit a support ticket if you can't find the answer you need.

Customer Support

Nov 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Currently it provides everything that our small school needs and it seems like every month items are added that we can't wait to try.

Cons: I do not have any because if you have any questions at all the support department is more than helpful.

Overall: Whenever I have to call Customer Support my mind is always put at ease that the issue can be fixed and they can walk me through the process. Speaking to Axel and Max over the last several weeks has been a real comfort. I am grateful for the patience and help - all with an AWESOME attitude. Thank you!

Recommendations to other buyers: Thank you for being so helpful always.

Vendor Response

by Gradelink on December 19, 2016

You're welcome, Gail! Our development team is always working diligently to find ways to improve Gradelink and expand its capabilities. One way to find out what's new is to subscribe to our email newsletter on our website.

Gradelink is constantly updating and taking their customers' suggestions into consideration.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The gradebook and lesson plan features are great. They are linked together so that when you put an assignment in the lesson plan, it automatically shows up in the gradebook. Online enrollment and being able to pay online are other great features.

Cons: The financial piece is different for us. We are getting use to it. We were use to money being in one account for a family. In Gradelink, money needs to be designated per child as well as what it is for. For parents in the school that were familiar with our old system, this has been difficult. For new families, it's been fine. For admin, it's just a different way of doing things.

Vendor Response

by Gradelink on July 13, 2017

Thank you for your feedback, Jennifer! As you mentioned, input from our customers is important to us. If there's anything we can to to help you and your students' families transition to Gradelink's financial tools, please let us know.

Gradelink is great!

Aug 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is web based and accessible from any computer. It is very user friendly and easy to use. The customer service from Gradelink is outstanding. Whenever we've had any questions, problems or issues, they've been very quick and responsive to get them resolved. They are great to work with!

Overall: We have been using Gradelink as our online grading system since 2011. We are very happy with the tools and features they offer. It is a great value for the money and very user friendly for school administrators, teachers, parents and students.

Vendor Response

by Gradelink on August 22, 2016

You certainly put a smile on our faces with your review, Lisa! Thank you for sharing a bit about your experience with Gradelink. We look forward to many more years with Trinity Lutheran School.

I still have a lot of questions on some of the features, but the support is excellent.

Jun 29, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of ability to do lesson plans, report cards, enrollment, preschool sign in, communication. It's great.

Cons: I'd like to be able to break down groups for communication more. You have done a great job with tags for students, but we want to break up staff as well: Aides, Teachers, etc. Or how about parent volunteers?

Overall: The benefit of ease of communicating with our school, recording lesson plans, making report cards, making enrollment smoother. . . to list a few.

Vendor Response

by Gradelink on July 07, 2017

We're here for you, Dian! Besides phone and email support, our help site, gradelink.freshdesk.com/support/home, has tons of useful information. Our newsletter is another great resource. You can sign up at gradelink.com/newsletter if you're not already a subscriber.

Gradelink tech support is wonderful, patient, knowledgeable, and quick to respond .

Jan 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Their help tutorials and printed directions on how to use the different components are great and easy to follow. They keep expanding what Gradelink can do that has allowed us to expand our use and cut down on our need to use additional outside programs. Everything is on one site.

Cons: The calculations of a student's grade point average and the reports that have to be run in order to access them. Would like to be able to print an A and AB Honor roll for each grading period.

Vendor Response

by Gradelink on March 28, 2018

It's rewarding to see that Gradelink is helping you work more efficiently, Jackie! Please talk with your support rep about GPAs and honor roll and we'll see what we can do for you.

Gradelink has a very simple interface and great costumer support.

Jun 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Gradelink has a very clean user interface which is important for staff that may not feel comfortable with technology.

Cons: The report options are not always the most user friendly. Some of the features that are becoming common in other software programs are extra to purchase.

Overall: It was an easy transition for our staff from our previous grading software and allowed the parents to get online.

Vendor Response

by Gradelink on July 05, 2017

Our development team puts great effort into making Gradelink as easy to use as possible, so we appreciate your feedback, Karen! If there's anything we can do to help make the reports work better for you, please let us know. If you'd like to keep up with new features and updates, please subscribe to our newsletter at Gradelink.com.

Great Product!

Feb 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Communctaions between teachers, students and parents. Accurate transcripts.

Cons: No voice messaging

Overall: Since starting with Gradelink for the teachers for all the grades, and for parents and students to log in and keep close communications, and for email communication with families, we have been able to expand the use to the Student Information System. Customer Service are very responsive and knowledgeable. (I wish they would also do a voice messaging system!)

Vendor Response

by Gradelink on February 17, 2017

Happy to hear Gradelink is working so well for Our Lady of the Assumption school, Bernadette! We're also happy to say we are currently beta testing our new voice and text messaging service. One way to get the latest news on this and other features and updates is by signing up for our newsletter on Gradelink.com.

Transfer of data was very smooth. If we had a question - help was just a phone call away.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. Just a few clicks and report cards are done - love it! Also, the fact that you can export to excel and use information in so many ways.

Cons: If you have multiple students in one family you still have to enter all of the information for contacts, etc. Would be so much easier if all you had to do was add the new sibling information and all other information was already there.

Overall: this software is used daily by the entire school staff. I go into the program constantly during the day and the teachers are in and out all day as well. Very good program.

Vendor Response

by Gradelink on July 07, 2017

Our goal is to make life easier for our schools and their students, so we appreciate the feedback, Liz!

Every time I call for support everyone is very helpful! They are very patient with all my questions

Jul 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I find it very easy to use. So happy that there is the SMS system now. It is so much easier than the previous one we used. We have been with Gradelink for 10 years and it just gets better and easier to use.

Cons: I like the Directory but I need to get BOTH parents address for divorced families.

Currently it only shows one address.

Vendor Response

by Gradelink on July 03, 2017

We're glad you're finding SmartSend Pro (SMS/texting) user friendly, Lou Ann. We appreciate your feedback on the Family Directory, because input from our schools plays an important part of our ongoing product development. And we're honored to have worked with St. Francis de Sales all these years and look forward to many more!

The service with gradelink is quick, friendly and easy, always willing to get the answer.

Mar 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease for inputting the student information and grading for the teachers makes reports cards easy. Easy to email all school information with the smart send.

Cons: Sometimes implementing new or removing areas with the report cards are difficult. Do not like that smart send sends a blank email

for areas where there are no emails entered. Not all families have two emails and not all students have them. So it is frustrating sending emails and getting no address found.

Vendor Response

by Gradelink on August 07, 2018

Thanks for the review, Kim! Please contact your service rep and we'll see what we can do make emailing work more smoothly for you.

This is a great program if you don't need or want to pay for all the "bells & whistles"

Jun 29, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This is the first time our school as had a software program and this is the first time I had to implement and oversee a program and I found this one to be user friendly. I would recommend it for sure.

Cons: There are a few reports and areas that cant be separated such as past transcripts from current ones.

Vendor Response

by Gradelink on July 13, 2017

We're pleased to see you're finding Gradelink to be an asset for Easterseals, Mick! Please contact your service representative and we'll see what we can do to help you with your transcripts. And for the record, if somebody's looking for bells and whistles, Gradelink Standard Service includes an extensive list of features at no additional cost. :)

Customer Service is excellent, always quick and friendly.

Jun 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's great to have so much student information in one program for ease of not having to access different programs. I think the customer service is excellent!

Cons: I wish there were more settings options on some of the report features as well as within the student information tabs where information can be entered,

Overall: Ability to contain so much student information in one program.

Vendor Response

by Gradelink on July 11, 2017

Thank you, Barbara, we love hearing how well Gradelink is working for Our Savior Lutheran School! Please let your service representative know what setting options you're looking for. If we don't already have a solution, it may be something we can add in a future update.

Does many things well - may leave over the accounting module

Jul 23, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: user-friendly, easy for parents and staff to comprehend. We like how easy it was to setup the software.

Cons: The accounting module fails the functionality test. We are considering moving to another package because actions that should be simple are missing or tedious. No word from the company if they are working towards a solution.

Overall: It does keep grades and student info well, but the billing and accounting module is lacking.

Vendor Response

by Gradelink on July 25, 2018

While it sounds like you¿ve been pleased with Gradelink for the most part, we're sorry you've been frustrated with some of the financial features, Andy. We are always working on expanding and improving Gradelink's abilities, including the areas you're talking about, although we don't have a release date at this point. We certainly value your input because it aids in our product development.

Our school is very happy with Gradelink. Our concerns are addressed quickly and efficiently.

Jun 29, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that parents have all information necessary in one location is very beneficial. There is no need to seek out several sites, so questions are answered quickly.

Cons: Some adjustments do take awhile to implement. We need to customize some of the programs to our particular site needs.

Overall: Parent communication is enhanced ten-fold, financial information is available to parents, emergency information can be accessed with a click, and next year we'll be adding the Service Hour option.

Vendor Response

by Gradelink on July 06, 2017

We're happy that you're happy, Sue! Thank you for taking the time to let us know how well Gradelink is working for Our Lady of the Assumption School.

Very good presentation, I liked how it was shown so we could follow along. I like the presentation.

Aug 17, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that we can put assignments in our lesson plan and it goes in the grade book. I think it will be good for our lessons

Cons: I don't like we can't add a time to our subjects, and we needed to have our standards in there for us to follow along

Vendor Response

by Gradelink on August 22, 2017

We're glad you liked it, Katelyn! Gradelink's Lesson Plans have certainly been popular, especially with the integration with grade books and standards. While there is a way to get class times to appear in Lesson Plans, an even better solution is in the works. If there's ever anything we can do to help, please contact your service representative at service@gradelink.com or 800-742-3083.

GradeLink is very user friendly for parents, students, teachers and administrators.

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Everything is in one central location and easy to navigate. It is also great that the software developers are constantly asking for suggestions to improve and actually take your concerns into consideration when new updates occur.

Cons: One area for improvement would be to have a upload button that allows information to be uploaded to multiple accounts rather than putting in information one by one.

Vendor Response

by Gradelink on August 01, 2018

It's gratifying to know you're finding Gradelink so easy and convenient, Kayla! And you're right ¿ we do value what our schools have to say, so thank you for your input.

Gradelink has been a wonderful tool for our school as a whole-Parent, Student, Teacher and Admin.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. It has great communication tools for our school to use. It just makes everyone's job a little easier!

Cons: There could be a few more features added that would help in the Admin section. I will say, however, Gradelink is constantly adding new features and it encourages it's users to submit new ideas for improvement.

Overall: Great parent communication. Admin help with tools such as creating lists, labels, quick looks at attendance, grades, etc.

Vendor Response

by Gradelink on July 13, 2017

Our goal is to make Gradelink a comprehensive solution for schools, students and parents, so thank you for letting us know it's working for everybody at Greenacres Christian Academy, Victoria! It's true, we get lots of great ideas from our schools, so please tell your service representative what additional features you'd find beneficial.

The G.L. development team is an outstanding group of programmers with excellent record.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service has my highest respect. Always helpful and polite. The waiting time on the phone is minimum.

Cons: I wish the GPA scoring feature is clearer and less confusing. There is a mix up when we try to create core subject GPAs, e.g. When looking up for "Science", the "Computer Science" subject is included too. That is not desirable.

Overall: Simplified grading, attendance and discipline records 100%.

Vendor Response

by Gradelink on July 12, 2017

Thank you for you kind words, Ara! We're sorry to hear you're having trouble with GPAs. If you haven't already, please contact your service representative and we'll be happy to help you.

We love Gradelink. We've been using it since 2014

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's comprehensive. It serves as our online gradebook, school communication system, and student information system.

Cons: I don't think you should have to pay extra money to schedule an email as opposed to sending it right away. That feature should have been provided for free and not as an add on.

Vendor Response

by Gradelink on July 13, 2017

Sounds like St. Mary School is getting a lot out of Gradelink, Amanda! We do work to keep our fees as low as possible, however the email-scheduling feature is part of SmartSend Pro, an optional set of communication tools (and includes text and voice messaging) that does have costs involved for us as well.

I always get an answer to my questions.

Jul 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the ease of using it and you have a very helpful support team. I can find everything I need to know about a student in one place.

Cons: I would somehow like an app that is accessible from my phone and tablet and the other administrators could use also.

Overall: It is very easy to use and support is great. I just wish I had an app for administrators to access it on our phones and tablets.

Vendor Response

by Gradelink on July 03, 2017

Thank you for your review, Amy! Regarding an app for administrators, although we don't have an estimated release date, it is on our drawing board. When the time comes, we'll let everybody know.

Gradelink is a great online tool! Our teachers and staff enjoy all of the easy to use features.

Nov 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is user-friendly. The program offers a wide variety of functions and the tutorials to help with ease of use. As Registar, it is nice to have a tool like Gradelink to process paperless re-enrollments efficiently and effectively. The user interface at all levels is great! Gradelink staff also provides excellent customer service!

Overall: Ease of re-enrollment and accurate student data at your fingertips!

Vendor Response

by Gradelink on November 16, 2017

Thank you, Christi! We love hearing how well Gradelink is working for St. Michael's Christian Academy.

Excellent All-Around SIS

Dec 31, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Gradelink stands out in the highly competitive SIS world. Being completely web-based, Gradelink requires zero installation and works with all web browsers. It has a fast and very clean interface.

Like most schools, our staff members' technical abilities vary from beginner to expert. Adopting Gradelink was relatively painless and has made many processes at our school much easier.

Teachers love the grade books and the ease of taking attendance. The icing on the cake though is the report card system - it's a game changer and teachers LOVE the simplicity of creating report cards.

Office staff and administration appreciate how the student database is managed and easy to update. It's easy to create reports and export information.

We spent a great deal of time comparing SIS systems. As a private school, our resources (ie $$$) are rather limited. Gradelink is super affordable while not lacking on features. They don't nickel and dime you with extra "modules" or additional software to buy for basic functionality. You get everything you need for a reasonable price and excellent tech support as well.

The most important comment I can honestly make about Gradelink is that they pay attention to their clients and I feel very comfortable working with them.

We're not just "another customer" - we are a school that THEY value. Gradelink (both through sales and support) has bent over backwards for us to make sure our school has the right tools in place to be successful.

Vendor Response

by Gradelink on January 04, 2016

Thank you so much for taking the time to write such an in-depth and encouraging review, Kevin! Knowing that Gradelink is working so well for everybody at Stoneybrooke brings us great satisfaction. We promise to keep doing our best to support our schools.

When I've needed customer support for any reason, they have all been fantastically helpful.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to navigate. When I came into using this software, I had little training from previous administrators. I was able to teach myself to navigate through.

Cons: The only complaints I would have is when our teachers would somehow get locked out for no reason. Other than that everything was great.

Vendor Response

by Gradelink on July 10, 2017

We're delighted that you've found Gradelink easy to use, Catherine! However, we're sorry to hear you've had trouble with lock-outs. If this continues, please get in touch with us so we can work with you to solve it.

Fantastic product for small schools

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink has all the features necessary for school administration. It is easy to use. The tutorials are clear. Tech support is fabulous. Gradelink is also constantly surveying its users to see what features to add. The company is very responsive to customer needs.

Cons: It could add another level of customization to data reports.

Overall: We cut our administrative software costs by 65% with switching to Gradelink. We cut our headaches associated with administrative software by 100%!

I spoke with customer rep. today about helping with reports cards. I couldn't have done it w/o him.

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink makes my job so much easier. I am always needing to know grades and demographics. I'm able to send out messages to teachers and/or parents. I can also use the app on my phone if I need to send out a message while I'm out of the office. Plus, the folks at Gradelink are always just a phone call away from explaining what I need to know. Thank you!

Overall: Grades, reports, addresses....etc

Vendor Response

by Gradelink on October 26, 2017

Glad to hear Cornerstone Christian School is getting so much out of Gradelink, Andi!

Our school has used several online grading sites over the past few years. This is by far the best.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink is incredibly easy to use. You can easily view report cards, grade point averages, missing assignments, etc. Notifications and assignments can be sent through the site as well.

Cons: There is nothing that I can think of that I dislike about this software. It is easy to use and worth the price paid.

Overall: This software makes it very easy for me to manage my grades. I can also quickly access reports on attendance, missing assignments, grade point averages, and more. This software allows me to do things quickly, freeing up more time after work.

Vendor Response

by Gradelink on June 08, 2018

Thank you for sharing how well Gradelink is working for your school, Christy! We work hard to make it as useful as possible, so we appreciate it.

User friendly interface and the best customer service I've ever experienced.

Dec 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Contemporary features. Customer service.

Overall: Gradelink is a great solution. The user interface for parent and school is excellent. Design features are relevant and contemporary. What I love most about Gradelink is the customer service. Outstanding. Representatives are kind, patient, knowledgeable, fast, and did I mention kind? They go above and beyond professionally.

Vendor Response

by Gradelink on December 28, 2016

Thank you, Willow! We put a lot of effort into making Gradelink a comprehensive, yet easy-to-use tool for schools, and it's good to know it's working so well for Santa Ynez Valley Christian Academy.

Wonderful program. Customer service is very helpful.

Jun 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is very user friendly. A great deal of information can be accessed from one spot and this vital for students and parents whose time is limited now-a-days.

Cons: There are a few attendance type reports that would be beneficial for us but they are not offered. a

Vendor Response

by Gradelink on July 12, 2017

We're glad you find Gradelink easy to use, Jennifer! Our developers work hard to keep it as simple as possible. Please talk with your service representative about what kind of reports you need and we'll see what we can do.

Easy to use, help desk has a rapid response time.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that Gradelink is always expanding the capabilities in which the admin, students, parents can interface with the system.

Cons: Some features are missing....for example, a way to create a parent/teacher conference schedule for the whole school. But as I stated before, Gradelink is constantly expanding their capabilities.

Vendor Response

by Gradelink on July 07, 2017

Thank you for your input, Sheri! We appreciate it because many of the ideas for new features and updates come from teachers and administrators who use Gradelink.

Great service in a timely manner

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Timely responses, provides feedback, very friendly customer service. We are very happy with the service.

Cons: There are a few features that we would like to use for our school site. Overall, it's a great product, just would like to see more functionality to assist users.

Vendor Response

by Gradelink on July 31, 2018

Glad to be of service, Simone! Please let us know what additional functionality you're looking for. There may be an existing feature that has what you're looking for or perhaps you've got a great idea for a new one.