Gradelink

Gradelink SIS

5 / 5 188 reviews

Who Uses This Software?

Elementary, Middle and High Schools, K-8, K-12, Private, Charter, College Departments and Trade/Technical Schools, Government Institutions


Average Ratings

188 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $92.00/month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Gradelink
  • www.gradelink.com
  • Founded 2002
  • United States

About Gradelink SIS

Help your school fulfill its mission and improve student outcomes with easy-to-use gradebook & SIS software that saves time. Loved by administrators, teachers and parents worldwide. Cloud-enabled, standards-ready, with integrated lesson plans. Report card time has never been this easy. Backed by an award-winning support team. Get started in days not weeks!


Gradelink SIS Features

  • Attendance Management
  • Blank Student Monitors
  • Class Summary
  • Collaboration
  • Gradebook
  • Individualized Assessments
  • Lesson Plan Management
  • Screen Activity Recording
  • Test Building
  • View Student Monitors
  • Attendance Tracking
  • Class Summary
  • Curve Scores
  • Grade Calculations
  • Individualized Assessments
  • Lesson Planning
  • Parent Portal
  • Progress Reports
  • Report Cards
  • Teacher Dashboard
  • Weighted Assignments
  • Academic Reporting
  • Admissions Management
  • Assessment Management
  • Attendance Tracking
  • Behavior Management
  • Bookstore Management
  • Cafeteria Management
  • Classroom Management
  • Clinic Management
  • Curriculum Management
  • Enrollment Management
  • Event Calendar
  • Facility Management
  • Faculty / Staff Management
  • Financial Management
  • Fundraising Management
  • Higher Education
  • Housing Management
  • Independent / Private
  • K-12
  • Library Management
  • Parent Portal
  • Scheduling
  • School District
  • Special Education
  • Student Information / Records
  • Student Portal
  • Attendance Tracking
  • Class Registration
  • Classroom Management
  • Electronic Assignments & Tests
  • Financial Aid Management
  • Gradebook
  • Higher Education
  • Online Payments
  • Parent Portal
  • Progress Reports

Gradelink SIS Reviews Recently Reviewed!


I am very happy with gradelink software. It made my life easy as an administrator.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every information we need is stored in G.Link. All lesson plans and standards are together. Standards carry a lot of information for teachers. Grades are easily entered and are not lost. Parents communication has gotten better this year because of G.Link. Every teacher has a web page that she/he can design.
Administrators can publish their announcement daily, weekly and monthly.

We like the fact that it prepares the students' report cards and transcripts. We do not have to do that any more. The discipline, students' health life, parents' information is all there for us.
Teachers like it so much. They still need to get used to it and the deadlines they receive but I know for a fact that they like the features in the lesson plans such as copy and paste the whole week then make daily changes. I keep teaching this feature because that 's what will make their planning so easy, especially for those ho have 6 different subjects to plan.

I love how the administrator can easily check teachers' lesson plans, up to date grades. Teachers reports is another feature that is really valuable. Once teacher understand how to use, they can retrieve a lot of information from those reports and use.

The Gradelink staff and team members are extremely sharp and helpful. They usually give us answers right a way even if we call 10 times a day. They still help.
They know well that once we get it we will stop calling them. I love their big support.

Cons: One thing does bother me. We want to send information to parents such as pictures, newsletters and so on. We can not send 2 at the time or more than one.
We have to wait a certain time in order to send another info. This does work for us as we have to send timely information. Something that we have to send today, we can wait until next week to send. It is time sensitive.

Overall: Most of all, the biggest benefit is that it saves our time in the office. We do not have information everywhere. All information is located in the software.

Vendor Response

by Gradelink on July 06, 2017

It's wonderful that Furqaan Academy is making good use of so many of Gradelink's features, Haiat! We're always happy to help, so, if you haven't already, please contact your service representative about sending multiple messages to your students' parents.

I enjoy using this comprehensive, well organized software.

Jun 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I do enjoy this software immensely! It has a lot of great features, which meld together seamlessly. I have used this software both as a guidance counselor with full admin privileges, and as a teacher. It is easily accessible to parents, and allows teachers to keep parents informed on a daily basis. The platform appears to be solid, and I don't have random "grade changes" while I'm not looking! I've listed four small issues below. When these are fixed, it will be fairly close to perfect, and I will be able to give it five stars all around. As with any multiple-feature computer program, there is a learning curve.
Customer support is always there and willing to talk to us.

Cons: 1. We cannot set up grading differently for middle school and high school. (We would like 25% per quarter, 10% exam for middle school, 40/40/20 for high school.) 2. We cannot easily select out parent vs. student e-mail in the Communicate section. 3. I would like to ability to write a comment on a transcript that is neither a test nor an award. 4. I would like to have the ability to print out a grade level of transcript. Specifying graduation year rather than grade level would be fine.

Overall: Not only has this software streamlined our grading and transcripting process, but it allows us to keep parents informed of students' academic progress, as well as school events in an easy and seamless fashion.

Vendor Response

by Gradelink on July 13, 2017

Thank you for taking the time to write such a well-thought-out review, Karen! We go to great lengths to make Gradelink an all-in-one solution for schools and their students, while still keeping it easy to use. We'll get in touch with you to talk about possible solutions to the issues you listed. We'll see what we can do to earn those five stars!

Reassuring Me While Encouraging Me to Learn and Become Better at Problem Solving

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you learn it; it is easy to remember how to apply skills and teach others.

Cons: There are times when I would like to export information to create mailing labels or rosters for testing and to my knowledge, I am not able to do this with Gradelink.

Overall: I was working on creating and populating classes for exams for our seventh and eighth graders. Somehow without realizing it, I created an extra seventh-grade language arts class for quarter one. As I was double checking to make sure I had everything set up correctly, I noticed a seventh-grade language arts class with zero students. I did NOT notice that this was an extra class. I thought that somehow I had deleted grades and students from quarter one. To be honest, I was scared, nervous, and quite frankly wondering how on Earth I could correct my perceived mistake. When you're that upset, it is hard to see what is right in front of you. So, after about fifteen minutes, I called. customer support answered the call. They listened. They talked with me and found the problem. I was so sure that I had 'lost' grades for students that I didn't totally believe that everything was fine. C.S. reassured me. They led me to 'see' for myself that all the information I thought I had lost was still there. I could have cried as I was so relieved.

In the eighteen months of being assistant principal for our school I have learned so much. There are some companies I will not use anymore. Then, there are companies like Gradelink that have helped me to learn. I have often praised Gradelink's customer service. Some of the people I know by name as they have helped me with issues that I perceived to be challenging; whereas they showed me how to solve the issue.

Thank you Gradelink for great customer service!!

Vendor Response

by Gradelink on December 28, 2016

Thank you for the epic review, Tina! Mike and the rest of the team are happy to help in any way we can. As for exporting info, please contact support and we'll see what we can do.

Overall it was a really good experience. All the hard work was worth it based on the outcome.

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We really trust Gradelink, as they previously hosted our old site and always do a great job with our school package we have through them. Since we knew we were overdue for an updated website, it was an automatic choice for us to ask Gradelink to handle the design. We are so thrilled with our new website! It is so much cleaner, fresher, user-friendly, precise and engaging. Vince helped us take the next best steps and continues to assure us beyond the finished product, which demonstrates outstanding customer service. Rep was absolutely phenomenal! So very patient, detail-oriented, honest, attentive and kind he went above and beyond to make sure we were satisfied with the final product and that we felt comfortable to collaborate and share our ideas and needs during the building process. Our site needed so much work, and he was always very gracious in our planning meetings. His expertise was so evident and he worked extremely hard to ensure our satisfaction. Genuine excitement about our website project was also evident and helped spur us along when we needed to envision our future site. We are so grateful for Rep and Gradelink!

Cons: Everyone on our team isn't super "techy" so there will be a learning curve. However, we are glad that we can utilize the monthly support that Gradelink offers.

Vendor Response

by Gradelink on July 23, 2018

It's been a pleasure working with West Covina Christian School, Anissa! Please let us know how we can help less tech-savvy staff members become more comfortable with Gradelink.

LOVE Gradelink

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of getting anywhere. It always makes sense. The tabs are very user friendly. Love the news page! Tons of help videos if needed. I feel the cost is more than reasonable. I had researched a while before I found them. The cost anywhere else was too much for a small private school. Gradelink was so helpful even in the financial as I was trying to convince my superiors that this what we needed to do. Now they have an app for our families and students!!!! LOVE. Excited to share.

Cons: I can't say I have any. I love the app. Hoping the calendar can go on there as well. :-)

Overall: When I first started with this program 3 years ago from the first consultation until now every treats you with such kindness. I have had to ask questions and no one acts like I should know. They are always trying to make things better. Improving their program constantly, but never overwhelming. This is so easy to setup. Even if you struggle they are there immediately to help. I never have to wait. Thankful for Gradrlink. They have made our SIS program a breeze.

Recommendations to other buyers: Every school needs it!!! It is truly wonderful. Customer service is worth it.

Vendor Response

by Gradelink on June 17, 2016

Wow, thanks a million for such an encouraging review, Misty! We work hard to keep our schools happy, so it's rewarding to hear how well Gradelink is working for Seymour Christian Academy. And we're glad you love the app; we have some more good stuff coming, so stay tuned!

I am always needing help and your staff provides it.

Sep 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The help team!!!! Hands down. Everyone there is so patient with me. The customer service agent was a great help today as well and quickly answered my questions without having to call or waste time figuring it out.

Cons: I think the financial side has been very challenging. Us using this feature almost defeats what we really needed it for in the first place. If I have to record every single payment, I might as well have parents pay me directly in the office. I will say that having the auto pay plans are effective but we will see as the year progresses. There are other features I'd like to see but can't recall at this time. Engrade had some great features that Gradelink doesn't.

If I think of others, I will surely direct them to your team.

Vendor Response

by Gradelink on September 19, 2017

The Support Team says, ¿Thank you,¿ Kacy! Taking care of our schools is a top priority, so we appreciate your compliment. And we're here whenever you need help with the financial tools or anything else. As for features, please let us know what you would find useful. We're always looking for new ways to add even more functionality.

Working with the customer support staff made the whole learning experience enjoyable.

Jun 29, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the shared family information, that parents can look at all of their children's grades in all of their classes under one login. I like the ease of communicating with one class or one grade level without having to create my own email groups. I like being able to change and manipulate the reports to our school's needs. I love the helpfulness of customer support and totally appreciate the fact that they stand with us in trying to understand how to make it work for us instead of being short on patience or frustrated with my inexperience.

Cons: I still haven't figured out how to end up with one English Literatue and Composition grade that incapsulates literature, writing, vocabulary and spelling classes with their different teachers into one final grade for the report card. As our school grows it would be helpful to have that as part of the program instead of the round about way I am doing it currently.

Overall: I am able to keep all of the information about my students and their grades in one easy-to-use, integrated platform. Since this was my first year working with a school and my first year using Gradelink, I had to learn quickly so I could stay ahead of the game while teaching the staff, parents, and students to use it as well. Gradelink was easy to understand, for the most part, and the support staff were easy to work with when I couldn't understand quick enough. I would recommend making more quality training videos to make your product easier to use and more professional feeling.

Vendor Response

by Gradelink on July 07, 2017

Thank you for your review, Renee! We're happy to do what we can to help you take full advantage of Gradelink's capabilities and we look forward to working with Konos Academy for years to come. If you haven't already, please contact your service representative to see what we can do to assist you with grading and report cards.

I have used gradelink as a teacher and as administrator.

Oct 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink has many features, and they continue to improve it. It is customizable. The best thing I like about Gradelink is their customer support. They have responded to me in expedient fashion. They have even made a design change or two for me.

Cons: I am not in love with the report card feature. We have elementary and secondary students which use different formats. I wish they had the ability to show cumulative GPA for high school report cards. They only provide annual GPA.

Overall: It provides faculty with an efficient and digital means for recording grades, assignments, and lesson plans. It provides a means for parents to always be aware of the academic progress of their student. It provides administration a means for managing the classrooms of our school.

Vendor Response

by Gradelink on October 13, 2017

Thank you for taking the time to write a review! If you haven't already done so, please contact your service representative to see how we can help you get what you need out of your report cards.

Greatest Classroom helper

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every tool a teacher needs from lesson plans to gradebook to email, and teacher pages are in one place. Easy to work with staff. Eager to take your thought and make them a reality.

Cons: Not enough parents take the time to check what is on Gradelink.

Overall: Gradelink has made keeping parents involved with their students educations so easy. Teacher enter curriculum in the lesson plans, assignments are listed in the Gradebook. Students and teachers are able to find information about students work all in one place. Great form of communication between parents, students and teacher. School page let everyone know what is going on at the school in one easy to find place. Staff are ready to help and take your recommendations to heart. Would not want to do my job without it.

Vendor Response

by Gradelink on January 13, 2017

William, thank you for your glowing review! Do your students' parents know about the Gradelink Student/Parent app? It's available for free on the App Store and Google Play. It's a great way for them to keep up to date with assignments, grades, news and more.

It is awesome and I love being able to check my grades daily.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how I get to see all of my grades for all of the subjects. It is so awesome to be able to do it, before I get the report card, so that I can bump up my grades if I have to. The customer service rocks and I love getting to chat with the people here. I love school!!!!!!

Cons: I don't really know if there is anything I don't like about this software. I don't like it when I forget my password or username or something. I maybe wish that I could chat with other students or maybe my classmates on here, but everything is so great. It was like pulling teeth trying to figure out bad things about this software.

Overall: I get to check my grades and chat with people. I love being able to keep up with my grades daily and see how I am doing in school. I didn't answer my Industry or my Company Size because I am a student and I don't own a company.

Vendor Response

by Gradelink on September 19, 2017

Thank you, Alana! We enjoy hearing from students and we're glad you love school and work hard to keep your grades up. Do you know about the Student/Parent mobile app? You can download it for free: gradelink.com/student-parent-app.

Gradelink is an asset to our school program and the tech support is great!!!

Jun 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of getting help with problems is one of the best features of the program. The program is easy for teachers to learn.

Cons: The program does not have a feature to log in and deal with Service Hours for parents. This is an essential area for our parents to be able to check on their hours without an individual parent needing to maintain a spreadsheet and send out emails one by one with parent data.

Overall: It is an easy way to track attendance and grades. The teachers are able to plan lessons on this software. The office and staff have access to demographic data as needed.

Vendor Response

by Gradelink on July 13, 2017

It's great that San Garbriel Mission Elementary is getting so much out of Gradelink, Sister Sharon! But we're sorry to hear you're not getting what you want out of Service Hours. Please contact your service representative and we'll be happy to help you. If you haven't heard, volunteers can now enter and track service hours with the free Student/Parent Mobile App.

Our school has been using this software for about 2 years and I am learning everyday .

Jun 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most is all that it has to offer, such as report cards, email communication and data management reports into exel or pdf. I like that the software is being updated and changed as new aspects become available and that there is a learning site to resource on how to use to our best advantage.

Cons: For now, I do wish the prospects portion of the software was a little more refined. It does store information that as a school we do use and resource however I do wish somehow those could be status switched to new enrollment if they chose to enroll. Seems like a lot of duplicating of information.

Overall: As Admissions Coordinator it has really helped the process for online enrollment and management of less paper. Our school is slowly transitioning our system and process completly to Gradelink.

Vendor Response

by Gradelink on July 12, 2017

It sounds like you're really getting a lot out of Gradelink, Cindy! Please contact your service representative to see how we can help you with moving prospects into enrollment. If there's not an easy solution, it may be something we can include in a future update.

Gradelink: Teacher Gradebook

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a teacher I appreciate the ability to see my students quarterly average instantaneously. I also appreciate that I am able to see the weight each assignment carries toward the overall grade. Add/editing assignments is very easy.

Cons: As a teacher, this software meets all my needs.

Overall: We have been using Gradelink for 4 years and are very pleased with the Teacher/Admin/Student interface and the prompt, courteous customer service. After the initial set up, Gradelink staff continued to work with use to ensure our report cards and transcripts presented the student information the way we desired it to. The staff at Gradelink is continuously looking for ways to improve their product and listens to what we, the customer, desires, i.e. parent/student app, text message blasts, separate student/parent logins, etc.

Vendor Response

by Gradelink on July 19, 2016

It's rewarding to see that New Life is utilizing so many of the features built into Gradelink, Jenny! Thank you for the encouraging feedback.

The more I use Gradelink, the more I like about the program. The updates are great!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the simplicity of the program, the video tutorials, and the customer service. There have been many times we were relatively sure we understood how to enter data or fix an error, but we called to make sure. The customer service reps are always helpful and easy to understand.

Cons: I wish the lesson plan module had a little more flexibility to carry over plans from year to year. If they carried over (without copying and pasting from folders) I would totally use every part of Gradelink as a teacher and a site admin.

Overall: We have enjoyed being able to enter data from any web browser. I also like being able to look up information on the go from my mobile devices.

Vendor Response

by Gradelink on July 12, 2017

It's rewarding to us that you're getting so much out of Gradelink, Aimee! And thank for your feedback on Lesson Plans. We're always looking for ways to make improvements, so we appreciate it.

Best Customer Service is Gradelink's greatest asset

Dec 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Variety of features available for completing the many tasks necessary in an academic setting.

The constant updates of new ones are very encouraging.

Cons: It would be much more convenient taking attendance if classes could be grouped by their time periods as they can be under the classes tab.

Overall: As an admin/ registrar some of my tasks are infrequently performed; that plus the unique situations of our students' needs make tweaks necessary. The service techs are exact, courteous and always encouraging, in spite of errors on our end. Best tech support system I've encountered in the past 8 years!

Recommendations to other buyers: Having a strong and consistent source of internet connection is mandatory to save and retrieve data.

Vendor Response

by Gradelink on July 07, 2017

Wow, that's great encouragement, Sharon! We promise to keep doing our best. As for taking attendance the way you mentioned, if you haven't done so yet, please contact support to see what we can do to help.

Parent's Dream

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the amount of information that is available to us as parents.

Cons: Nothing that I can think of that is bad - we had a couple of glitches with grades, but that was fixed quickly.

Overall: This is our second year to use this software (2016). When my daughter started her school in the 5th grade we used it mainly for checking her grades. This year we have used it on multiple levels. I love how we know, not only her grades, but also her upcoming assignments. We can also see any papers that are attached to the assignment. Just recently the school started using the home page for the school newsletter and each of the teachers set up a teacher announcement page. Staying in the loop has made the transition to middle school a lot easier for this mom. We can also keep an eye on our daughter's lunch tab using this program.

Vendor Response

by Gradelink on December 15, 2016

Thank you for taking the time to let us know how Gradelink is working for you as a parent, Donna! If you haven't already done so, we recommend you try our free Student/Parent app, which is available on the App Store and Google Play. It's another great way to keep on top of things.

Lifesavers

Apr 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Efficiency and compatibility with state system.

Overall: This has been a literal, life changing experience for our school and it has definitely brought us to an even better level in record keeping and communication with our parents. Mr Kirk Wurffell has the best customer service skills and patience that I have ever seen both personally and professionally. His patience is second to none! I have attempted to reach out to other Customer Service Reps but Kirk has been the only one willing to follow thru and work with me get to the heart of the matter (solution) not just once but every time. May God truly bless your company and especially Mr Wurffell and his family for the sacrifice it has taken to build such a great Grading System.

-Shelina Harvey
Operation Manager
Calvary's Christian Academy, School of the Arts
Acct# 1515

Recommendations to other buyers: If you all were able to see what we see with in WISEDATA SITE

Vendor Response

by Gradelink on April 06, 2017

Kirk and the rest of our development team work hard to make Gradelink a comprehensive, yet easy-to-use tool for schools, so we appreciate you letting us know how well it's working for Calvary's Christian Academy, Shelina!

Low set-up cost and low monthly fee per student make this software a must for small schools like us!

Jun 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for even the non-computer savy users. Integration of enrollment through Enroll Me into Gradelink.

Cons: Limited ability in layout of the teacher/school pages as well as inserting graphics into emails from our own files. It would be nice if it were more user friendly for the not so computer savy users.

Overall: All of our student information right at our fingertips!

Vendor Response

by Gradelink on July 07, 2017

We understand that cost and simplicity are especially important at small schools where staff members often wear many hats, Christin -- and you certainly wear a lot yourself! If you'd like help with composing teacher and school pages, and emails, there's lots of useful information at our help site, gradelink.freshdesk.com/support/home. Or feel free to contact us at service@gradelink.com or 800-742-3083.

Best Decision for Our School

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the short time we have been using Gradelink, we are amazed at how it has simplified so many things for our school staff. It now houses all our information where before we had spreadsheets, charts, and lists. We are extremely impressed with the program and our customer service representative has answered any questions we've had in record time. Thank you Gradelink!

Cons: It would be nice if there were a step by step manual that could be given to schools when they purchase the program. A manual that could explain details on setting up all the information for both administrators and teachers. Overall, we have no experienced anything negative with Gradelink. We are very happy with the program.

Overall: Our school has always had all our information (attendance, family directory, student rosters, even report cards, etc.) in Excel spreadsheets or Word documents. Gradelink has changed all that and have everything housed in one program. It is nice that it can be accessed from anywhere and our teachers aren't tied to their desks late into the evening or on weekends.

Vendor Response

by Gradelink on August 22, 2017

We love the title of your review, Stacy! It's great to hear that Gradelink is working so well for Owatonna Christian School. A comprehensive manual would be quite large and difficult to keep updated. So to get step-by-step instructions, please go to our help site: gradelink.freshdesk.com/support/home. There you'll find all kinds of useful articles and videos. You can even submit a support ticket if you can't find the answer you need.

Customer Support

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Currently it provides everything that our small school needs and it seems like every month items are added that we can't wait to try.

Cons: I do not have any because if you have any questions at all the support department is more than helpful.

Overall: Whenever I have to call Customer Support my mind is always put at ease that the issue can be fixed and they can walk me through the process. Speaking to Axel and Max over the last several weeks has been a real comfort. I am grateful for the patience and help - all with an AWESOME attitude. Thank you!

Recommendations to other buyers: Thank you for being so helpful always.

Vendor Response

by Gradelink on December 19, 2016

You're welcome, Gail! Our development team is always working diligently to find ways to improve Gradelink and expand its capabilities. One way to find out what's new is to subscribe to our email newsletter on our website.

Gradelink is constantly updating and taking their customers' suggestions into consideration.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The gradebook and lesson plan features are great. They are linked together so that when you put an assignment in the lesson plan, it automatically shows up in the gradebook. Online enrollment and being able to pay online are other great features.

Cons: The financial piece is different for us. We are getting use to it. We were use to money being in one account for a family. In Gradelink, money needs to be designated per child as well as what it is for. For parents in the school that were familiar with our old system, this has been difficult. For new families, it's been fine. For admin, it's just a different way of doing things.

Vendor Response

by Gradelink on July 13, 2017

Thank you for your feedback, Jennifer! As you mentioned, input from our customers is important to us. If there's anything we can to to help you and your students' families transition to Gradelink's financial tools, please let us know.

Gradelink is great!

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is web based and accessible from any computer. It is very user friendly and easy to use. The customer service from Gradelink is outstanding. Whenever we've had any questions, problems or issues, they've been very quick and responsive to get them resolved. They are great to work with!

Overall: We have been using Gradelink as our online grading system since 2011. We are very happy with the tools and features they offer. It is a great value for the money and very user friendly for school administrators, teachers, parents and students.

Vendor Response

by Gradelink on August 22, 2016

You certainly put a smile on our faces with your review, Lisa! Thank you for sharing a bit about your experience with Gradelink. We look forward to many more years with Trinity Lutheran School.

Gradelink is a fantastic SIMS, very cost-effective, superior support services, and user-friendly.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design of the product makes it easy to learn and use. The Gradelink team is super responsive both when you reach out, and they take customer suggestions for added funtionality seriously. Gradelink upgrades its product regularly with useful features. What you get for their price point cannot be beat by other SIMS products. I had a school full of reluctant users when we adopted Gradelink, and now I have a school full of rabid fans!

Cons: I cannot think of a single thing. Even their online help is good, and I am NOT a fan of most online help areas!

Overall: SIMS, gradebooks, lesson plans, enrollment/billing....it does it all!

Vendor Response

by Gradelink on May 24, 2018

Wow, Linda, thank you for telling us how much everybody at Sacred Hearts School is enjoying Gradelink!

I still have a lot of questions on some of the features, but the support is excellent.

Jun 29, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of ability to do lesson plans, report cards, enrollment, preschool sign in, communication. It's great.

Cons: I'd like to be able to break down groups for communication more. You have done a great job with tags for students, but we want to break up staff as well: Aides, Teachers, etc. Or how about parent volunteers?

Overall: The benefit of ease of communicating with our school, recording lesson plans, making report cards, making enrollment smoother. . . to list a few.

Vendor Response

by Gradelink on July 07, 2017

We're here for you, Dian! Besides phone and email support, our help site, gradelink.freshdesk.com/support/home, has tons of useful information. Our newsletter is another great resource. You can sign up at gradelink.com/newsletter if you're not already a subscriber.

Gradelink tech support is wonderful, patient, knowledgeable, and quick to respond .

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Their help tutorials and printed directions on how to use the different components are great and easy to follow. They keep expanding what Gradelink can do that has allowed us to expand our use and cut down on our need to use additional outside programs. Everything is on one site.

Cons: The calculations of a student's grade point average and the reports that have to be run in order to access them. Would like to be able to print an A and AB Honor roll for each grading period.

Vendor Response

by Gradelink on March 28, 2018

It's rewarding to see that Gradelink is helping you work more efficiently, Jackie! Please talk with your support rep about GPAs and honor roll and we'll see what we can do for you.

Great Product!

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Communctaions between teachers, students and parents. Accurate transcripts.

Cons: No voice messaging

Overall: Since starting with Gradelink for the teachers for all the grades, and for parents and students to log in and keep close communications, and for email communication with families, we have been able to expand the use to the Student Information System. Customer Service are very responsive and knowledgeable. (I wish they would also do a voice messaging system!)

Vendor Response

by Gradelink on February 17, 2017

Happy to hear Gradelink is working so well for Our Lady of the Assumption school, Bernadette! We're also happy to say we are currently beta testing our new voice and text messaging service. One way to get the latest news on this and other features and updates is by signing up for our newsletter on Gradelink.com.

Gradelink has a very simple interface and great costumer support.

Jun 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Gradelink has a very clean user interface which is important for staff that may not feel comfortable with technology.

Cons: The report options are not always the most user friendly. Some of the features that are becoming common in other software programs are extra to purchase.

Overall: It was an easy transition for our staff from our previous grading software and allowed the parents to get online.

Vendor Response

by Gradelink on July 05, 2017

Our development team puts great effort into making Gradelink as easy to use as possible, so we appreciate your feedback, Karen! If there's anything we can do to help make the reports work better for you, please let us know. If you'd like to keep up with new features and updates, please subscribe to our newsletter at Gradelink.com.

Transfer of data was very smooth. If we had a question - help was just a phone call away.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. Just a few clicks and report cards are done - love it! Also, the fact that you can export to excel and use information in so many ways.

Cons: If you have multiple students in one family you still have to enter all of the information for contacts, etc. Would be so much easier if all you had to do was add the new sibling information and all other information was already there.

Overall: this software is used daily by the entire school staff. I go into the program constantly during the day and the teachers are in and out all day as well. Very good program.

Vendor Response

by Gradelink on July 07, 2017

Our goal is to make life easier for our schools and their students, so we appreciate the feedback, Liz!

Every time I call for support everyone is very helpful! They are very patient with all my questions

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I find it very easy to use. So happy that there is the SMS system now. It is so much easier than the previous one we used. We have been with Gradelink for 10 years and it just gets better and easier to use.

Cons: I like the Directory but I need to get BOTH parents address for divorced families.
Currently it only shows one address.

Vendor Response

by Gradelink on July 03, 2017

We're glad you're finding SmartSend Pro (SMS/texting) user friendly, Lou Ann. We appreciate your feedback on the Family Directory, because input from our schools plays an important part of our ongoing product development. And we're honored to have worked with St. Francis de Sales all these years and look forward to many more!

This is a great program if you don't need or want to pay for all the "bells & whistles"

Jun 29, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is the first time our school as had a software program and this is the first time I had to implement and oversee a program and I found this one to be user friendly. I would recommend it for sure.

Cons: There are a few reports and areas that cant be separated such as past transcripts from current ones.

Vendor Response

by Gradelink on July 13, 2017

We're pleased to see you're finding Gradelink to be an asset for Easterseals, Mick! Please contact your service representative and we'll see what we can do to help you with your transcripts. And for the record, if somebody's looking for bells and whistles, Gradelink Standard Service includes an extensive list of features at no additional cost. :)

Customer Service is excellent, always quick and friendly.

Jun 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's great to have so much student information in one program for ease of not having to access different programs. I think the customer service is excellent!

Cons: I wish there were more settings options on some of the report features as well as within the student information tabs where information can be entered,

Overall: Ability to contain so much student information in one program.

Vendor Response

by Gradelink on July 11, 2017

Thank you, Barbara, we love hearing how well Gradelink is working for Our Savior Lutheran School! Please let your service representative know what setting options you're looking for. If we don't already have a solution, it may be something we can add in a future update.

Our school is very happy with Gradelink. Our concerns are addressed quickly and efficiently.

Jun 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that parents have all information necessary in one location is very beneficial. There is no need to seek out several sites, so questions are answered quickly.

Cons: Some adjustments do take awhile to implement. We need to customize some of the programs to our particular site needs.

Overall: Parent communication is enhanced ten-fold, financial information is available to parents, emergency information can be accessed with a click, and next year we'll be adding the Service Hour option.

Vendor Response

by Gradelink on July 06, 2017

We're happy that you're happy, Sue! Thank you for taking the time to let us know how well Gradelink is working for Our Lady of the Assumption School.

Very good presentation, I liked how it was shown so we could follow along. I like the presentation.

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that we can put assignments in our lesson plan and it goes in the grade book. I think it will be good for our lessons

Cons: I don't like we can't add a time to our subjects, and we needed to have our standards in there for us to follow along

Vendor Response

by Gradelink on August 22, 2017

We're glad you liked it, Katelyn! Gradelink's Lesson Plans have certainly been popular, especially with the integration with grade books and standards. While there is a way to get class times to appear in Lesson Plans, an even better solution is in the works. If there's ever anything we can do to help, please contact your service representative at service@gradelink.com or 800-742-3083.

Gradelink has been a wonderful tool for our school as a whole-Parent, Student, Teacher and Admin.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. It has great communication tools for our school to use. It just makes everyone's job a little easier!

Cons: There could be a few more features added that would help in the Admin section. I will say, however, Gradelink is constantly adding new features and it encourages it's users to submit new ideas for improvement.

Overall: Great parent communication. Admin help with tools such as creating lists, labels, quick looks at attendance, grades, etc.

Vendor Response

by Gradelink on July 13, 2017

Our goal is to make Gradelink a comprehensive solution for schools, students and parents, so thank you for letting us know it's working for everybody at Greenacres Christian Academy, Victoria! It's true, we get lots of great ideas from our schools, so please tell your service representative what additional features you'd find beneficial.

The G.L. development team is an outstanding group of programmers with excellent record.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service has my highest respect. Always helpful and polite. The waiting time on the phone is minimum.

Cons: I wish the GPA scoring feature is clearer and less confusing. There is a mix up when we try to create core subject GPAs, e.g. When looking up for "Science", the "Computer Science" subject is included too. That is not desirable.

Overall: Simplified grading, attendance and discipline records 100%.

Vendor Response

by Gradelink on July 12, 2017

Thank you for you kind words, Ara! We're sorry to hear you're having trouble with GPAs. If you haven't already, please contact your service representative and we'll be happy to help you.

We love Gradelink. We've been using it since 2014

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's comprehensive. It serves as our online gradebook, school communication system, and student information system.

Cons: I don't think you should have to pay extra money to schedule an email as opposed to sending it right away. That feature should have been provided for free and not as an add on.

Vendor Response

by Gradelink on July 13, 2017

Sounds like St. Mary School is getting a lot out of Gradelink, Amanda! We do work to keep our fees as low as possible, however the email-scheduling feature is part of SmartSend Pro, an optional set of communication tools (and includes text and voice messaging) that does have costs involved for us as well.

I always get an answer to my questions.

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the ease of using it and you have a very helpful support team. I can find everything I need to know about a student in one place.

Cons: I would somehow like an app that is accessible from my phone and tablet and the other administrators could use also.

Overall: It is very easy to use and support is great. I just wish I had an app for administrators to access it on our phones and tablets.

Vendor Response

by Gradelink on July 03, 2017

Thank you for your review, Amy! Regarding an app for administrators, although we don't have an estimated release date, it is on our drawing board. When the time comes, we'll let everybody know.

Gradelink is a great online tool! Our teachers and staff enjoy all of the easy to use features.

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is user-friendly. The program offers a wide variety of functions and the tutorials to help with ease of use. As Registar, it is nice to have a tool like Gradelink to process paperless re-enrollments efficiently and effectively. The user interface at all levels is great! Gradelink staff also provides excellent customer service!

Overall: Ease of re-enrollment and accurate student data at your fingertips!

Vendor Response

by Gradelink on November 16, 2017

Thank you, Christi! We love hearing how well Gradelink is working for St. Michael's Christian Academy.

Excellent All-Around SIS

Dec 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Gradelink stands out in the highly competitive SIS world. Being completely web-based, Gradelink requires zero installation and works with all web browsers. It has a fast and very clean interface.

Like most schools, our staff members' technical abilities vary from beginner to expert. Adopting Gradelink was relatively painless and has made many processes at our school much easier.

Teachers love the grade books and the ease of taking attendance. The icing on the cake though is the report card system - it's a game changer and teachers LOVE the simplicity of creating report cards.

Office staff and administration appreciate how the student database is managed and easy to update. It's easy to create reports and export information.

We spent a great deal of time comparing SIS systems. As a private school, our resources (ie $$$) are rather limited. Gradelink is super affordable while not lacking on features. They don't nickel and dime you with extra "modules" or additional software to buy for basic functionality. You get everything you need for a reasonable price and excellent tech support as well.

The most important comment I can honestly make about Gradelink is that they pay attention to their clients and I feel very comfortable working with them.

We're not just "another customer" - we are a school that THEY value. Gradelink (both through sales and support) has bent over backwards for us to make sure our school has the right tools in place to be successful.

Vendor Response

by Gradelink on January 04, 2016

Thank you so much for taking the time to write such an in-depth and encouraging review, Kevin! Knowing that Gradelink is working so well for everybody at Stoneybrooke brings us great satisfaction. We promise to keep doing our best to support our schools.

The service with gradelink is quick, friendly and easy, always willing to get the answer.

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease for inputting the student information and grading for the teachers makes reports cards easy. Easy to email all school information with the smart send.

Cons: Sometimes implementing new or removing areas with the report cards are difficult. Do not like that smart send sends a blank email
for areas where there are no emails entered. Not all families have two emails and not all students have them. So it is frustrating sending emails and getting no address found.

Vendor Response

by Gradelink on August 07, 2018

Thanks for the review, Kim! Please contact your service rep and we'll see what we can do make emailing work more smoothly for you.

When I've needed customer support for any reason, they have all been fantastically helpful.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to navigate. When I came into using this software, I had little training from previous administrators. I was able to teach myself to navigate through.

Cons: The only complaints I would have is when our teachers would somehow get locked out for no reason. Other than that everything was great.

Vendor Response

by Gradelink on July 10, 2017

We're delighted that you've found Gradelink easy to use, Catherine! However, we're sorry to hear you've had trouble with lock-outs. If this continues, please get in touch with us so we can work with you to solve it.

I spoke with customer rep. today about helping with reports cards. I couldn't have done it w/o him.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink makes my job so much easier. I am always needing to know grades and demographics. I'm able to send out messages to teachers and/or parents. I can also use the app on my phone if I need to send out a message while I'm out of the office. Plus, the folks at Gradelink are always just a phone call away from explaining what I need to know. Thank you!

Overall: Grades, reports, addresses....etc

Vendor Response

by Gradelink on October 26, 2017

Glad to hear Cornerstone Christian School is getting so much out of Gradelink, Andi!

First data management/grading software we've had, so no comparisons. A bit difficult for me.

Jan 22, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GREAT customer support. So willing to help me through seldom used processing and solving issues until they find them.

Cons: A bit too wordy in explanations. State things simply in the directions. Would like other ways to print lists, such as teacher birthdays.

Overall: Allowed us to print report cards, parents can see current grades and they can be locked if necessary.

Vendor Response

by Gradelink on March 28, 2018

We want you to be as comfortable as possible with Gradelink, so we're here whenever you need us, Marti! And we'll try to stay brief and to the point.

User friendly interface and the best customer service I've ever experienced.

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Contemporary features. Customer service.

Overall: Gradelink is a great solution. The user interface for parent and school is excellent. Design features are relevant and contemporary. What I love most about Gradelink is the customer service. Outstanding. Representatives are kind, patient, knowledgeable, fast, and did I mention kind? They go above and beyond professionally.

Vendor Response

by Gradelink on December 28, 2016

Thank you, Willow! We put a lot of effort into making Gradelink a comprehensive, yet easy-to-use tool for schools, and it's good to know it's working so well for Santa Ynez Valley Christian Academy.

Wonderful program. Customer service is very helpful.

Jun 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is very user friendly. A great deal of information can be accessed from one spot and this vital for students and parents whose time is limited now-a-days.

Cons: There are a few attendance type reports that would be beneficial for us but they are not offered. a

Vendor Response

by Gradelink on July 12, 2017

We're glad you find Gradelink easy to use, Jennifer! Our developers work hard to keep it as simple as possible. Please talk with your service representative about what kind of reports you need and we'll see what we can do.

Easy to use, help desk has a rapid response time.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that Gradelink is always expanding the capabilities in which the admin, students, parents can interface with the system.

Cons: Some features are missing....for example, a way to create a parent/teacher conference schedule for the whole school. But as I stated before, Gradelink is constantly expanding their capabilities.

Vendor Response

by Gradelink on July 07, 2017

Thank you for your input, Sheri! We appreciate it because many of the ideas for new features and updates come from teachers and administrators who use Gradelink.

I can't say enough about the customer care of Gradelink. Every representative is patient, knowlegabl

Jun 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly. Current upgrades to the software have proven that you have listened to the voice of the customers

Cons: Some of the functions take a long time to do, especially with customer mistakes. Would like to see some of the tasks to upload be a little easier to do.

Overall: Organization of reports. Ease of use.

Vendor Response

by Gradelink on July 13, 2017

Thank you, Paulette. We do work hard to keep our customers happy. And if you have ideas on what you'd like to see in future updates, we'd love to hear them!

Call in support for report cards and concluded the semester

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accessibility of information for staff, administrator and parents. On-line resources and information system provides

Cons: Just wondering do you have on-sight training sessions. On-line is good. However, maybe at least once a year there is a training conference

Overall: My experience was great! The representative was knowledgeable and walked me through the process.

Vendor Response

by Gradelink on March 21, 2017

We're always glad to be of service, Stephanie! Although we don't offer on-site training, in addition to our email and phone support and online knowledge base, we do offer free webinars. For dates and times, please check out the Gradelink News and Update Blog when you log in, or subscribe to our newsletter at Gradelink.com.

Ben is amazing!

Nov 10, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I am a teacher and the office administrator and I use grade link every single day. Though i don't always find it to be technically easy to use, I have always found technical support to be outstanding. Each time they are so patient, so kind, and truly efficient. However, I was blown away by the support received by Ben K this past week. He was so great with our reports that we were able to get out on time, even though i had to call him four times in one day. Each call made was net with kindness and knowledge and made me feel supported and valued. He is a commendable employee and he earns more than five stars from our school. Thank you. Ben, for everything!

Vendor Response

by Gradelink on November 14, 2016

You certainly made Ben's day with your kind words, Beth! Thank you for sharing your experience.

The team at Gradelink has wonderful support. The program is easy to use and the tutorials are useful

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly, tech support is accessible, patient and efficient. The added features for a one solution site has been nice.

Cons: Would like some changes in the Lesson Planning component. It would be helpful to add the time to classes.

Vendor Response

by Gradelink on June 30, 2017

That's a great suggestion for Lesson Plans, Ann. We always appreciate ideas from our users -- that's how we figure out what improvements to make and what new features to add. Please share your suggestions and ideas with us at service@gradelink.com.

Gradelink has been a great addition to our office and teaching staff. Easy to use and great support

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to see real time student averages. Along with quickly being able to see what assignments students are missing .

Cons: On the administrative side, sometimes it is challenging to get formatting to look the way you want, but the support staff has been very good to work with to solve the problem.

Overall: Computer generated report cards.
Online student database.

Vendor Response

by Gradelink on August 29, 2017

Thank you for the review, Jenny! Please let us know if there's ever anything we can do to help.

Gradelink has been very good to work with

Jun 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Grade link comes at a great price. They continue to improve the product and add features. Was easy to set up.

Cons: Some features are difficult to locate. Need more reporting options. Could use an undo feature on a number of areas.

Vendor Response

by Gradelink on July 05, 2017

We appreciate your input, Robert, because we're continually looking for ways to improve Gradelink. Please let your service representative know what type of reporting options you need -- and any other ways we can help -- and we'll see what we can do.

GradeLink is very user friendly for parents, students, teachers and administrators.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything is in one central location and easy to navigate. It is also great that the software developers are constantly asking for suggestions to improve and actually take your concerns into consideration when new updates occur.

Cons: One area for improvement would be to have a upload button that allows information to be uploaded to multiple accounts rather than putting in information one by one.

Vendor Response

by Gradelink on August 01, 2018

It's gratifying to know you're finding Gradelink so easy and convenient, Kayla! And you're right ¿ we do value what our schools have to say, so thank you for your input.

I called with a question about opening closed terms and it was quickly answered

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use and find answers to questions using Help. The customer service is great. The video information is very helpful.

Cons: The financial part is a little hard to understand. Trying to enter the information for parents to pay through Gradelink was very confusing for me.

Vendor Response

by Gradelink on December 06, 2017

Glad you've been finding the Help button and videos helpful, Barbara! If there's anything we can do to assist you with the financial tools, please let us know.

Quick response time and problems always gets solved in 1 minute or less!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User-friendly, pretty intuitive, looks good. I can usually figure out how to do something I don't know how to do by your tutorials and if I can't like I said your customer service is outstanding! Thank you!

Cons: I'd LOVE a section for parents to log their volunteer hours...I see there's a spot for students...

Vendor Response

by Gradelink on December 06, 2017

Good news, Lisa! Parents can log volunteer hours. Please contact your service rep and we'll walk you through it.

Excellent - Best investment!!

Nov 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I need more stars to be able to rate Gradelink more acurately!!! I have to say we LOVE Gradelink!!! Best thing we invested in (next to an excellent curriculum of course!) The majority of our students do not live here with their families, but with Gradelink parents are aware of what is happening 24/7. If you recall we have missionary teachers so each year I have a turnover of staff - and all of them love it!! I unfortunately do not use gradelink to it's full potential (just do not have the time to play with it!!) I have one teacher this year who has been a teacher for nearly 30 years, Director of numerous schools, started her own schools, etc. When doing the training about gradelink she told me "Love, I will do it because you are making me use it, BUT - I still want a manual grading book as I don't like these computer things!" I am now so pleased to announce that she is NO LONGER using her manual gradebook (gave it back to me) and now ONLY uses gradelink!! Even her kids called me up to say they can't believe their mom is doing grading on a computer!! The support teams are fantastic (and I am the first to say that I am not an easy customer!) but from customer services to technical support - they are ALL fantastic. No request is too big or too small. If it can't be done now, they don't forget and come back with solutions. Thank you Gradelink - you have made my life soooo much easier!!!

Vendor Response

by Gradelink on November 04, 2015

Wow, what a glowing review, Charmaine! Thank you for taking the time to let us know that Gradelink is working so well for you and your staff. We never get tired of hearing how our work makes life easier for our clients.

Customer rep. was very helpful.

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The convenience of having it all in one place. The attendance and lesson plans are all in one place and it is very easy to use.

Cons: The only cons are that there are times I have to call tech support to help when I can't figure out the answer.

Overall: The consistence of having a one stop shop. We can take attendance and write out our lesson plans on the same sit.

Vendor Response

by Gradelink on November 16, 2017

We appreciate your review, Elisa! We're always happy to help.

We would be lost without this program to help us track grades, students, communication etc.

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: When I call tech support for ANY issue, my question is promptly answered by knowledgeable people who are able to communicate easily and take care of my issues. I have zero hesitation recommending Gradelink to schools wanting to simplify the areas Gradelink includes.

Vendor Response

by Gradelink on January 15, 2018

Pleased to be of service, Jeff! We are honored by your willingness to recommend Gradelink to others.

Capterra-loader

Mitch was very patient with me today. He is very detailed-oriented. Great customer service

Jan 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly. The tabs for parents, teachers and students. Many uses to help streamline information. The best part is the section that helps you with contacting prospective families

Cons: Sometimes there are areas where there is a manual input of information. Time consuming when setting up some aspects of the program.

Overall: management effectiveness

Vendor Response

by Gradelink on August 08, 2018

You made Mitch's day, Paulette!

Our school has used several online grading sites over the past few years. This is by far the best.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Gradelink is incredibly easy to use. You can easily view report cards, grade point averages, missing assignments, etc. Notifications and assignments can be sent through the site as well.

Cons: There is nothing that I can think of that I dislike about this software. It is easy to use and worth the price paid.

Overall: This software makes it very easy for me to manage my grades. I can also quickly access reports on attendance, missing assignments, grade point averages, and more. This software allows me to do things quickly, freeing up more time after work.

Vendor Response

by Gradelink on June 08, 2018

Thank you for sharing how well Gradelink is working for your school, Christy! We work hard to make it as useful as possible, so we appreciate it.

The customer service is excellent.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is impressive and user friendly; however, the customer service Heritage Christian School received was bar none. He gave a detailed presentation/demonstration and allowed numerous calls/emails to enable HCS make a decision about implementing an online enrollment program.

Vendor Response

by Gradelink on August 22, 2017

We're thrilled that you're so happy with Gradelink, Christina!

Great interface and features

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program has answered all of our questions regarding a Online Report Card program. Our parents love it because they get real-time updates about grades. Our students love it because they are more focused on their academics. And most important, our teachers love it because it allows them customize their grading styles to fit their class..not the school!

Cons: I really can't think of anything. This program has so many features that we wanted, that I can't think of a con.

Vendor Response

by Gradelink on June 08, 2018

We love that everybody loves it!

great job with so many teachers (we are not easy)

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that this software has the grades and lesson plans in one place. It is user friendly, easy to use.

Cons: The one thing I do not enjoy about this software is that there are missing time slots for lesson plans.

Vendor Response

by Gradelink on August 22, 2017

Good news, Jessica! While there is a way to get class times to appear in Lesson Plans, an even better solution is in the works. Stay tuned for updates.

Great SIS

Jun 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This SIS provides info at a few clicks, create great reports, and report cards.
They did improved the staff roster export.

Cons: - It is improving it´s functions
- Needs to intergrade more with other systems
- Will sugest to them to have more graphs for results from reports

Vendor Response

by Gradelink on July 10, 2017

Thank you for your review, Jorge! Please let us know what systems you need to integrate with and we'll see what we can do. As you said, we're always working on improvements and increased functionality, and we've been adding to our list of third-party integrations.

Every time I need help there is always a Gradelink representative to help me in a timely fashion!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use! Grades are automatically calculated, report cards and transcripts can be easily printed. Anything that you would need to run the school can be solved by using Gradelink!

Vendor Response

by Gradelink on July 13, 2017

Glad to be of service, Mark! Thank you for letting us know how well Gradelink is working for Faithful Ambassadors Bible Baptist Academy.

Have been using Gradelink for 6 years. Easy to use and navigate.

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Just found that school wide texting is available. Awesome feature! We use it all the time.
Gradelink updated the communication/email and like it much better that before.

Cons: The online contract form is a little restrictive. Some sections are not generic and not changeable.

Vendor Response

by Gradelink on August 08, 2018

Good to hear you're enjoying SmartSend and SmartSend Pro, Paula! If you haven't already, please talk with your service rep about your online forms and we'll see what we can do to meet your needs.

Every time I call the help line, the response is polite and Right On! Sometimes hard to find...

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Once the parents log on, the program is parent friendly. My son says, the APPLE is the easiest computer to operate ... I would say the same thing about Gradelink

Vendor Response

by Gradelink on July 05, 2017

Thank you for the compliment, Patty! If there's anything we can help you find, please contact us at service@gradelink.com or 800-742-3083.

Great service in a timely manner

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Timely responses, provides feedback, very friendly customer service. We are very happy with the service.

Cons: There are a few features that we would like to use for our school site. Overall, it's a great product, just would like to see more functionality to assist users.

Vendor Response

by Gradelink on July 31, 2018

Glad to be of service, Simone! Please let us know what additional functionality you're looking for. There may be an existing feature that has what you're looking for or perhaps you've got a great idea for a new one.

Customer Service

Sep 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: I am one of the administrators at our school and have always been pleased with the customer service with Gradelink. Whether by email or phone, they answer my questions and address my concerns quickly and their friendly attitude is much appreciated.

Vendor Response

by Gradelink on September 19, 2016

We make taking care of our customers our top priority, so reviews like yours really make our day, Lorraine!

Gradelink makes the Grade

Jan 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Provides us with the tools to keep track of our student progress. Enables the teachers to easily communicate with parents. Creating report cards is simple and support is outstanding.

Vendor Response

by Gradelink on January 24, 2017

It's gratifying to learn that Gradelink has continued to serve the needs of N.E. Miles Jewish Day School! Thank you for taking the time to let us know, Steven.

Does many things well - may leave over the accounting module

Jul 23, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: user-friendly, easy for parents and staff to comprehend. We like how easy it was to setup the software.

Cons: The accounting module fails the functionality test. We are considering moving to another package because actions that should be simple are missing or tedious. No word from the company if they are working towards a solution.

Overall: It does keep grades and student info well, but the billing and accounting module is lacking.

Vendor Response

by Gradelink on July 25, 2018

While it sounds like you¿ve been pleased with Gradelink for the most part, we're sorry you've been frustrated with some of the financial features, Andy. We are always working on expanding and improving Gradelink's abilities, including the areas you're talking about, although we don't have a release date at this point. We certainly value your input because it aids in our product development.

Great system

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use and low cost.

Cons: Nothing.

Overall: Gradelink is so user friendly that all of my teachers find it easy to use. It has made my job as principal so much easier. The tech support is the best I have ever encountered. I recommend Gradelink to every principal that I meet.

Vendor Response

by Gradelink on January 13, 2017

We're honored by your endorsement, Jean!

Gradelink Review

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Cons: I wish the reports were customizable.

Overall: Everyone is so helpful! Our main rep is always helpful and helps use resolve any issues or problems quickly and effectively.

Vendor Response

by Gradelink on December 21, 2016

Thank you, Lyessia! We may be able to able to customize the reports you need, so please contact support by phone or email and we'll see what we can do for you.

Excellent company and product

Oct 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were looking for a product that would compile our grades, report cards and transcripts all in one place. Gradelink delivers this and much more. Now that we're using it - what stands out from an administrators point of view - is their excellent customer service. I am so impressed with the way they respond so thoroughly and promptly. It seems there is always an answer to a little glitch that comes up on our end.
Our teachers, in particular, are thrilled with the ease of use and the time saving that this product brings to the oft time-consuming job of filling out report cards. It has saved each of them many hours of (re) typing in grades etc.
Finally, the communication with the home has improved markedly as parents can receive email alerts for low or high grades. This ensures that they don't necessarily have to log in on a regular basis if they wish to know where their child is at. That says nothing the ease of access to parent and student information and the easily accessible email tool.
Double thumbs up if you're looking for an excellent online administration product at a good price.

Vendor Response

by Gradelink on October 19, 2015

The staff here at Gradelink works continually to make our software as comprehensive and user-friendly as possible, and to provide our clients with excellent support, so we love reviews like yours that tell us about your experience, Darryn! Thank you for taking the time to let us know how some of our features are working for you.

Gradelink at shs

Aug 04, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use

Cons: Need text messaging and admin app now

Overall: Need to get text messaging and admin app going like other programs available. Overall a great product.

Vendor Response

by Gradelink on August 12, 2016

Good news, Alan! Text messaging will be releasing soon, and an app for admins is on the drawing board. So stay tuned for updates.

Gradelink review

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a parent, I like the function of being able to have download forms from teachers for my son. Gradelink is a fantastic tool for teachers, students, and parents. It's user-friendly and valuable.

Vendor Response

by Gradelink on August 08, 2018

We love hearing from parents, Christina! Have you downloaded the student/parent app? It's great for checking grades, schedules, homework assignments and more. It's free at gradelink.com/student-parent-app.

Great product--awesome customer support.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use---the software is very comprehensive with features designed to maintain accurate enrollment, registration and student record data.

Cons: Not being able to 'track' when things have been deleted and by whom. Also, not being able to delete students who have withdrawn from teacher rosters.

Overall: Helps us maintain accurate, up-to-date information for our school.

Vendor Response

by Gradelink on October 26, 2017

Thank you for sharing how well Gradelink is working for Family Christian Center School, Jody! If you haven't already, please talk to your support representative about deletions to see what we can do to help.

It has been good experience. I use it for contact info and printing report cards.

Jun 29, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Contact info data base is very easy to use. All of the information that I typically use is located all on one page. I also like the format of the report cards we print.

Overall: It has forced all of our teachers to to be online with their gradebooks and have uniform gradebook set ups..

Vendor Response

by Gradelink on July 12, 2017

It's been a pleasure to work with Stoneybrooke, Jim, so we're glad to hear that Gradelink is working so well for you!

Great Tech Support --

Apr 27, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use. Value for money

Cons: Products are too standardized with no room for customization.
Sometimes setting is not right for our school.

Overall: Called in to discuss a new service. Service Rep has walked me through with the product & explained everything in details and in easy to comprehend way. He then went ahead helped me with a project that required data transferring from our existing system to gradelink. Gradelink generally has a great customer support.

Vendor Response

by Gradelink on May 12, 2017

We're always happy to help, SangMe, so please contact us to see what we can do to customize Gradelink to suit your needs: service@gradelink.com or 800-742-3083.

Great customer support

Jun 29, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Love that lesson plans interface with grade book. It's easy to manage missing assignments and parents can access the information whenever they want.

Cons: Lots of features that can be a little overwhelming but customer support is very timely and helpful. Great product

Vendor Response

by Gradelink on July 13, 2017

Glad you like the integration of Lesson Plans and the Gradebook, Shyla! With so many features, we understand how it can be overwhelming. In addition to phone and email support, another great place to get tons of useful information is our help site, http://gradelink.freshdesk.com/support/home.

We have had Gradelink at our school for 2 years now and we love it! So easy to set-up and use.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We can track our students grades and attendance so easily. The costumer support is wonderful! If you need to change something to meet your needs they are right there to help!

Vendor Response

by Gradelink on July 07, 2017

Thank you for taking the time to let us know how well Gradelink is working for Journey Education, Linda! We look forward to many more years of working together.

Great customer service!

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use once you have been properly trained. Everything makes sense and flows nicely.

Vendor Response

by Gradelink on January 15, 2018

Thank you for the encouraging words, VeRonica!

As an administrator, your customer service has been GREAT!

Jul 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to have grades calculated with ease. We used to do grades by hand and it was a nightmare. Now we can go up to the day of grades and not have the same worries.

Cons: We could be more specific with how we would like our GPA's calculated as opposed to two semesters to have four marking periods.

Overall: One the administrator/teacher sets up grade assignments, it is a breeze to place the items into the software. Even those who are not "computer savvy" can get this with minimum training.

Vendor Response

by Gradelink on July 05, 2017

We're happy that you find Gradelink easy to use, Adriana! If you haven't already, please contact your support representative to see how we can help you set up your GPA calculations to suit your needs.

Great price for great functionality

Aug 23, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an admin, I like the functionality.

Cons: It is kind of glitchy. And all the extras cost so it was hard to tell what all we were buying.

Overall: This is our THIRD SIS. The staff have really helped us with even the most minor (usually user) errors and problems. I completely recommend this program.

Vendor Response

by Gradelink on August 25, 2016

With all the options for SIS, we're honored you chose Gradelink, Belinda! We're always happy to help in any way possible to ensure a great experience for Legacy Classical Christian Academy. Support is available via phone, email and our extensive help website.

Gradelink is the BEST SIS that we have ever used!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, the customer service aspect is fantastic, the software itself gives us an advantage to allowing our students online registration and access to lots of different information.

Overall: It makes my job enrolling and reenrolling students 100 times easier!!! Communicating with parents and teachers is also a bonus as there are many options for me to choose from.

Vendor Response

by Gradelink on July 05, 2017

Wow, thank you for your glowing review, Melissa! We're thrilled to hear Gradelink is working so well for Life Christian Academy.

My experience with Gradelink was awesome!

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support team is always so willing to help and you can actually speak to a person not a machine. All in all the system is pretty user friendly.

Cons: There are some little quirks you have to learn about it but the big ? Customer rep helps to find almost all the answers. If you can't find the answer the support team is quick at helping you resolve it.

Overall: A lot of functionality

Vendor Response

by Gradelink on August 08, 2018

Thank you, Anna. We make customer service a top priority so it's always nice to be appreciated!

Gradelink is Terrific!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use; does what we need it to do; fantastic customer service

Overall: As a teacher with 30 years of experience, using Gradelink to calculate grades for me was a godsend! Now as a principal, I would not trade Gradelink for another service. Gradelink provides all we need and they keep adding more and making it better. The customer service is outstanding!

Recommendations to other buyers: Take advantage of the tutorials and great customer service!

Vendor Response

by Gradelink on December 28, 2016

Wow, your review made our day, Ileana! It's rewarding to hear how well Gradlink is working for St. Ignatius.

No Perfect System-AMAZING Customer Service

Oct 16, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked with several systems. None are perfect. Each has it's positives and it's negative. Gradelink is a little complex at first, but it's flexibility is great once you get used to the system. I am most impressed with the Customer Service and Tech Team's response to us when we have a problem or need a feature in Gradelink that seems possible, but isn't in place at the moment. I've only had to make one request to get the ball rolling. Once I was told that I had to select one feature or the other that I wanted because Gradelink couldn't do both. I made my choice and forgot about it, but Gradelink people didn't forget. I just got an email that I they worked it out so that we could have BOTH features. I definitely call that ABOVE AND BEYOND customer service, tech support, and tech development. The Gradelink team at the other end really seems to work together to serve their clients.

Vendor Response

by Gradelink on October 19, 2015

Coralie, we appreciate your honest evaluation! Feedback from our clients is an invaluable part of our continual product development as it shows us what's working and where we can make improvements to serve our schools better. Thank you for taking the time to let us know how we are doing.

Fantastic Customer Service!

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Convenient! Teachers don't have to figure grades out manually like in the 'old days'.

Overall: I am a new principal and I needed help updating information on our report cards and it had to be done quickly for parent/teacher conferences. Matt at Gradelink was super helpful and I got my report cards done in time!

Vendor Response

by Gradelink on December 15, 2016

Glad to be of service, Ileana! If there's anything else we can do to help, please let us know. Also, check out community.gradelink.com for a wealth of helpful information.

We started using Gradelink this year and have been very pleased.

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We really like the school news page and the email feature.
It is very helpful to have access to all the student's and family information in one place.

Cons: Getting set up in the beginning was a little challenging. There was almost too much student/family information that could be captured. We don't need all of it.

Vendor Response

by Gradelink on July 23, 2018

We're glad you're off to a good start, Tara! Remember, training and support are included with your service, so please contact your rep to let us know how we can help you get the most out of Gradelink.

This has been fantastic for our school this year

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: All of our records in one spot. If I run into an issue, customer service is ready to help. If they don't have an instantaneous answer, they will work on it and get back to me promptly!!

Cons: Nothing of any major significance. Each time I have had a problem, customer service has helped me to quickly resolve it

Vendor Response

by Gradelink on August 06, 2018

Happy to help, Ben! We're looking forward to many more years of serving LBA.

This is an exceptional product and the technical help is exceptional. They solve all your problems

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This product is so intuitive. Technical support has never let me down. It has made the teachers' lives so much easier.

Vendor Response

by Gradelink on June 15, 2017

Thank you Cathy! We're thrilled that Gradelink is working so well for you. If you'd like to find out more about new features, please subscribe to our newsletter: http://bit.ly/2trxcnl. We also offer free instructional webinars with lots of useful information on getting the most out of Gradelink.

I love the customer service. Always willing to help great employee's.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of inputting grades. And how easy it is to find answers. Customer Services is amazing . My teachers love the the platform.

Overall: Ease of keeping track of grades and attendance. I love the emailing aspect and the ease of it.

Vendor Response

by Gradelink on October 26, 2017

We work hard to make Gradelink easy to use, so we appreciate you taking the time to write a review, Marbara!

Fantastic and easy to use!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Putting grades, lesson plans, communication, teacher features and admin features all in one place is the best thing invented since sliced bread! It has taken so much wasted time and consolidated into one easy to use system for all possible school needs.

Cons: I have not found anything I do not like about this software. We currently use a different system at my school and I was looking at Gradelink that is used at my friends school. There are more features and is it easier to use. So far, it is winning me over!

Overall: The benefits are outstanding for teachers, administrators and school support staff. It easily aligns all our needs into one spot and it is user friendly!

Vendor Response

by Gradelink on May 24, 2018

We're glad you like Gradelink so much, Jamie! Please contact us anytime at 800-742-3083 to talk about how how easy it is to get Gradelink set up and running at GVCS. We handle the bulk of the work, train your staff and provide friendly support anytime you need it.

I was responsible for entering and accessing the attendance information for our students.

Jun 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how many different options there are for entering and using information through the Gradelink system.

Cons: If you don't have certain privileges awarded to you through the system by your administrators there are many options you can not access. This is not a Gradelink software issue. I find the software very easy to navigate.

Overall: I am able to call up attendance reports and not have to re-interpret written daily logs. Others are able to access the same information.

Vendor Response

by Gradelink on July 11, 2017

Sandra, thank you for taking the time to write a review! We appreciate the feedback.

Gradelink Saves the Day

Aug 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is fairly simple to use with some strong features. Clearly, they have been listening to teacher and administrator feedback.

Cons: There are some minor compatibility issues with the browser, but tech support is very helpful.

Overall: The customer service is unparalleled. I could not have been more pleased with the level of professionalism and genuine concern the staff expressed. THANK YOU!

Recommendations to other buyers: If you are looking for a strong SIS vs. an LMS, Gradelink provides a great product with service that is truly remarkable. Thank you Steven, Daisy, Mike & Axel.

Vendor Response

by Gradelink on August 12, 2016

Thank you for your feedback, Anji! Input from our schools plays a important role in our ongoing product development as we look for ways to improve and expand Gradelink's capabilities.

Gradelink Experience

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible, inexpensive, and effective. The support staff was fantastic.

Cons:
Like most tools, a great deal more functionality is possible than is needed. So, you really need to map out what your organization requires.

Overall: I work for an organization that required a flexible tool for maintaining student data. It was also important that the learning curve and the technical support was reasonable...and Gradelink was just that tool!

Recommendations to other buyers: Surprisingly, I was really pleased that the tool did not require a terribly technical resource to manage the account.

Vendor Response

by Gradelink on January 24, 2017

We strive to make Gradelink as user friendly as we can, so we appreciate your feedback, Malik! And we're glad it's fulfilling your SIS needs. Please let us know if you ever need help.

Informative. Helpful. Easy . Organized

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The pros to the software all of the information that would typically be in multiple files and different places is found in this one system.

Cons: The cons as an administrator are some of the great features are not immediately presented to the user.

Vendor Response

by Gradelink on August 07, 2018

Sounds as though you like how comprehensive Gradelink is, yet you might benefit from some help. We have online admin training here: https://bit.ly/2vPbigm. And of course email and phone support is free.

Easy to learn, easy to utilize

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use. I found that after I had used other software for grading that Gradelink was easy to use.

Overall: Easy to transition from another online grading system.

Vendor Response

by Gradelink on July 05, 2017

The development team works hard to make Gradelink easy for people to use, so your review is very encouraging, Philip! Thank you!

Steven Lockwood

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hello,

my name is Karen Rademacher and I am the Executive Assistant at the Illinois College of Nursing. We were looking into some online software for our institution and came across Gradelink. I had the pleasure of speaking with a Mr. Steven Lockwood and I must say he was outstanding. He answered every question, was very personable and informative. I'm sure I repeated questions as I was trying to absorb everything that was being shown/shared he still answered everything I asked without hesitation or lack of enthusiasm.

While we ended up going with a different software option I wanted the company to know that you have a phenomenal employee who really knows how to show customer value and care.

If you have any questions, please feel free to contact me at karen.rademacher@gmail.com

Sincerely,
Karen

Vendor Response

by Gradelink on March 21, 2016

Thank you for your kind words, Karen. Like Steve, all of us at Gradelink work hard to provide outstanding support for our schools. If you ever have any additional questions we're here to help.