---
title: "Gradelink Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Gradelink the right Student Information System solution for you? Explore 734 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/118900/Gradelink-SIS/reviews/"
page_type: "reviews"
language: "en"
---

Gradelink

4.7 (734)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Gradelink

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

SA

Stephanie A

teacherEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“I value gradelink because it it secure with important information, as well as being ideal to share assignments and grading, navigate through each grade and class management, and student information management.“

April 20, 2026

KM

Kelsey M

Office AdministratorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“We have parents that use it to pay tuition along with lunch orders and after school activities. Unless they specifically make a note, it gets confusing when they make a payment for multiple categories.“

April 23, 2026

AB

Amana B

Teacher and administratorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Most users report that it simplifies day-to-day operations like grading, attendance, and communication, helping schools stay organized and efficient.“

April 20, 2026

BM

BUSHRA M

teacherEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“I think one limitation of Gradelink is that while its simplicity is a strength, it can sometimes feel a bit less flexible or modern compared to larger SIS platforms—especially when it comes to customization or more advanced reporting features.“

April 14, 2026

JA

Jessica A

Lead TeacherEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“I like that I can customize what things are added to my lesson plans and I like the ability to move or extend lessons to other days. “

April 14, 2026

VT

Vesselina T

TeacherEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Sometimes it returns me to the home page without any reason, freezing the screen for a long time, not enough space for comments.“

April 21, 2026

MB

Melissa B

SuperintendentEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Really appreciate the online gradebook option that prepare instantly downloadable transcripts , progress reports, and report cards.“

April 27, 2026

LA

Lauren A

TeacherEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“When doing a combination class having a way to separate lesson plans for each grade taught, the parent side of it is not so user friendly.“

April 16, 2026

## Showing most helpful reviews

Showing 1-25 of 734 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aaron H.  
Administrator  
Education Management  
Used the software for: 2+ years

### "Great SIS"

May 22, 2020

5.0

WCA uses Gradelink to connect parents with their child's school experience. Being able to see grades, discipline reports, and upcoming events allow families to gain insight into the school.

Pros

Gradelink is a very simple School information System (SIS). As such, the setup time is very fast. The Gradelink support team is very helpful in getting the support that is necessary.

Cons

Because the SIS is a simple, there are not many additional features. The basic features- gradebook, lesson plans, etc. are accessible. However, the more complex features are not available.

Alternatives considered

[Sycamore School](https://www.capterra.com/p/75048/Sycamore-Education/)[FACTS](https://www.capterra.com/p/148464/FACTS/)

Reason for choosing Gradelink

Gradelink was simple to setup and offered their service at a price that was becoming to us.

Review Source

Response from Gradelink

June 2, 2020

We're honored that you chose Gradelink, Aaron! We want to make sure you're getting the most out of your service, so please look at gradelink.com/features to see what's available to you. Your input is valuable to us, so if there are still additional features you'd find useful, please talk with your support rep.

RS

Rod S.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Best online gradebook our school system has used!"

April 18, 2026

5.0

I am very pleased with the overall experience with Gradelink. Once learning the location of the tasks I frequent (which took all of a few hours or so of use), it is by far the best online gradebook our system has used.

Pros

Compared to our previous system, Gradelink is far superior. Entering grades and assignments is easy, and straight forward. In the past I have sent feedback with an issue I was having with the login procedure, and I can tell improvements have been made in that area (indicating the developers are listening). Tracking student information with not just normal information, but also with disciplinary issues makes it easier to see if a student is acting up in multiple classes or just one.

Cons

There are times when Gradelink has issues with the login procedure. This was mentioned in the Pros area. The issue where having been away from Gradelink after an extended period of time (e.g. overnight, or over the weekend), it will attempt to continue to work with the current session when in reality it has been logged out. It appears the session is still active, and then ultimately updates itself indicating the session has expired (losing whatever work you have already inputted). This has greatly improved over the course of the prior and current semester.

Switched from

[WordPress Portal](https://www.capterra.com/p/213122/WordPress-Portal/)

It was too clunky for out needs, and created way too many headaches trying to do the normal tasks with needed done.

Review Source

Response from Gradelink

June 16, 2026

Wow, the best online gradebook your school system has used? We’re thrilled you’re so pleased with Gradelink, Rod! And we value your input because it plays an important role in our ongoing product development.

WL

Wendy L.  
Office Admin  
Education Management  
Used the software for: 1-2 years

### "General Review "

September 3, 2026

5.0

Our overall experience has been AMAZING! \[sensitive content hidden\] has been with us since day 1 of initial set up. He has worked closely with us, sometimes daily to transition and maintain through the first year of using Gradelink.

Pros

Simplicity - It is very user friendly. The support team is amazing and always willing to help. \[sensitive content hidden\] is our support lead and is Amazing! He has been so helpful in the initial set up as well as the day to day needs.

Cons

I am unsure if I can name anything we dislike about Gradelink. Overall it has been an amazing transition for our school

Alternatives considered

[FACTS](https://www.capterra.com/p/148464/FACTS/)

Reason for choosing Gradelink

Less expensive - Set up Time frame - Ease of use

Switched from

[Smartcare](https://www.capterra.com/p/141292/SmartCare/)

Simplicity - Also it is all inclusive, everything in one place instead of using multiple platforms

Review Source

Response from Gradelink

September 8, 2026

Wendy, we love that you can’t think of anything you dislike about Gradelink, and we’re thrilled that your experience has been so positive!

CE

Cherise E.  
Head of Schools  
Education Management  
Used the software for: 2+ years

### "Need More Training and Support"

April 28, 2026

3.0

My overall experience has been mixed. I would appreciate better customer service and better support when trouble shooting.

Pros

We are familiar with the product and its easy to use. I also like its multi usage ability. Working with Vicent on the website has been great.

Cons

Changed the way Wisedata is reported and did not properly train schools. Hard to get support when it is needed.

Alternatives considered

[PowerSchool](https://www.capterra.com/p/175664/PowerSchool/)

Reason for choosing Gradelink

The price and functionality of the software. Also the versatility of what Gradelink can do. It was the best by for what we needed.

Review Source

Response from Gradelink

April 30, 2026

Thank you for your feedback, Cherise. We are dedicated to providing you with the support you need! On this website, the only contact information we have for you is your first name and last initial. However, we’ll do our best to contact you and help you with any issues you’ve been having. In the meantime, help is always available by clicking on the question mark icon at the top of the screen in Gradelink.

MS

Mark S.  
Principal  
Education Management  
Used the software for: 2+ years

### "It is an excellent way to help manage one’s school"

June 2, 2026

5.0

Good as we transferred form one system to another. The help videos are excellent in training staff and preparing new workers.

Pros

Has excellent security, support, and management. My faculty finds it easy to learn and work work in during class time

Cons

Sometimes we had issues with the student management system. It is because our secretary was new.to our school. We had her watch some videos and she was set.

Alternatives considered

[FACTS Student Information System](https://www.capterra.com/p/10027963/FACTS-Student-Information-System/)

Reason for choosing Gradelink

The cost was too high for our school as some needs would cost more

Review Source

Response from Gradelink

June 3, 2026

We know there are a lot of systems to choose from, Mark. We’re glad you chose Gradelink, and we’re thrilled it’s working so well for you and your staff!

KH

Karen H.  
Registrar  
Education Management  
Used the software for: 2+ years

### "Reasonably Satisfied"

April 19, 2026

4.0

Generally positive, given the cons listed above. It meets our needs with professional-looking documents.

Pros

Good features for a reasonable price Strong training and support that is readily accessible Attractive and easy to use parent/student portal and communication tools On-line enrollment

Cons

As a teacher, the hard stop at the end of each grading period, especially between quarters 1 & 2 or 3 & 4. When I run out of time in one quarter, it would be nice to automatically bump assignments to the next quarter without having to cut & paste them. As an administrator, I would like more flexibility in creating reports

Alternatives considered

[FACTS Student Information System](https://www.capterra.com/p/10027963/FACTS-Student-Information-System/)

Reason for choosing Gradelink

No high-pressure sales tactics; I could access training videos and see the parent portal; on-line enrollment and communications tools eliminated the need for costly alternatives; the price was right

Switched from

[Power School](https://www.capterra.com/p/16487/Power-School/)

We used Chalkable for several years. It was purchased by Power School shortly after we adopted it and Power School was going to force us to switch to their program at a much higher cost

Review Source

Response from Gradelink

June 15, 2026

Thank you for your input, Karen. We’re glad you like the new Parent/Student Portal! Our development team is hard at work on redesigning the teacher and admin interfaces, which will be released soon. Stay tuned for updates.

SC

Sheila C.  
Director of Development  
Education Management  
Used the software for: 2+ years

### "One program for all of your school needs"

April 20, 2026

4.0

I have always been very pleased with the support that I received when I contacted them with issues. We have used Gradelink for about seven years, and we are very happy with this program. We use it for everything in the school - communications, attendance and grades, lunch billing, discipline, lesson plans, enrollment, and more! It's very convenient to only have to use one program for all these things.

Pros

Gradelink is very user-friendly once you learn the ropes. They offer great tutorial videos for every aspect of the program, which is super helpful. We use the communications feature (both email and mass texting) almost daily at our school. It is perfect for last-minute reminders about due dates or for changes in schedules, as in snow days and weather delays.

Cons

The only reason I am giving four stars instead of five is because there are some features that are missing that would be very helpful. The Gradelink app is great for parents and students, but there is no option for an app for the teachers or admin to use. It would be so helpful to be able to communicate via our phones, but instead we have to use a laptop to send messages. Gradelink does open on a phone browser, but it does not optimize for mobile viewing and will cut off the screen. The other feature that is inconvenient is that parents can't enroll from the app. They must log in on a laptop to do this. Every year we have parents calling the office because their enrollment isn't working, when in fact, they are just trying to do it from the app.

Alternatives considered

[OptionC](https://www.capterra.com/p/56570/OptionC/)

Reason for choosing Gradelink

Gradelink was a better value than other systems we looked at, and it offered more features.

Review Source

Response from Gradelink

May 28, 2026

Thank you for your thoughtful input, Sheila! It’s especially helpful coming from someone who has been using Gradelink for so many years. An app for teachers and admins is on our to-do list; however, we don’t have a release date yet.

KB

Katie B.  
Teacher  
Religious Institutions  
Used the software for: 2+ years

### "A review from a parent, teacher and office administrator."

April 22, 2026

5.0

Pros

I started using Gradelink when our administration decided to change our student information system. It was very helpful when transferring all of our information into a new database. Customer Service was top notch when I had to call and ask about any concerns or questions I had. I worked as the Office Manager and was in charge of making sure everything transferred smoothly. I now work as a teacher and use this for student and teacher information. This help keeps track of students behavior, grades, billing as well as the teachers lesson plans and calendars. It helps our administration to look and see what students are interrupting our class management strategies and to better help us flow and make progress.

Cons

That it doesn't remember your payment information or allow you to use Apple Pay. This would make payments faster and even more convenient.

Switched from

[HeadMaster](https://www.capterra.com/p/12021/HeadMaster/)

Headmaster was very outdated and we needed something newer.

Review Source

Response from Gradelink

May 12, 2026

Thank you for your feedback, Katie! It helps us know what’s working well and what can be improved or added.

KM

Kelsey M.  
Office Administrator  
Education Management  
Used the software for: 2+ years

### "Gradelink is a great asset to our school!"

April 23, 2026

5.0

We have used Gradelink for 6 years now and overall have been very pleased. We know that it is capable of so much more than we are using it for.

Pros

Gradelink is an amazing tool. On the administrative side of it, I love how easy it makes communicating with our parents/staff through email and text. We have used systems in the past that charged us per person per text that we sent out; with Gradelink, we pay a flat amount per student for that same service. I also like that parents are able to log in to see where their student is academically also where they stand financially. Teachers are able to keep great records of their students' assignments along with grades. Customer support is great! If you have a question, there are many tips and help videos that are there to support you.

Cons

One thing that I wish was different is how you must conclude each term at the end of a quarter. This makes it a bit of a hassle if anything needs to be changed at a later time. I also would like to see there be an option for dropdown categories in Billing. We have parents that use it to pay tuition along with lunch orders and after school activities. Unless they specifically make a note, it gets confusing when they make a payment for multiple categories. A dropdown option could streamline that.

Switched from

[HeadMaster](https://www.capterra.com/p/12021/HeadMaster/)

Gradelink had been used by an administrator at his previous school.

Review Source

Response from Gradelink

May 7, 2026

Thank you for your thoughtful feedback, Kelsey! Input from our schools is always important to us. To learn more about what you can do with Gradelink, click on the question mark icon at the top of the screen in Gradelink to access a wealth of helpful information.

LK

Laura K.  
Secretary of a School  
Education Management  
Used the software for: 2+ years

### "Gradelink Customer Service "

July 30, 2026

5.0

My overall experience with GL is a 9 because of their support system. I have used Gradlink for four years now. I like everything about it as far as scheduling email blasts, student accidents and injuries, communication pieces.

Pros

Its customer support - namely \[sensitive content hidden\] - she is the absolutely best customer service rep - timely and informative.

Cons

SO much to learn at first! I was the secretary "end" of things on Gradelink when the administrator up and left without any instructions. The customer support system for Gradelink is helping me to get through this.

Review Source

Response from Gradelink

July 31, 2026

It sounds like you were put in a tough spot, Laura. We’re here for you and always happy to help!

TG

Tina G.  
Director of Admissions and Development  
Religious Institutions  
Used the software for: 2+ years

### "What is in Gradelink that can help your students, families, and staff?"

April 29, 2026

5.0

My experience with Gradelink has been one of appreciation for such an intuitive and thorough means of having student files. I appreciate being able to communicate with all of the students and their parents within the Communication means, for it serves as great reminders to hit all deadlines, whether special events, or reminding parents about State Testing. Gradelink includes a picture for a quick reference, an academic picture for staff and parents to utilize and peruse, and I would highly recommend Gradelink to anyone not currently using it.

Pros

It is quick and easy to upload new students, with areas for all student and family information. I appreciated being able to include a plethora of information for the RCS staff, so everyone could have all needed information in a timely and organized way.

Cons

A helpful feature that would be nice when uploading information for students would be to consider having any duplicated information, such as the primary family contact information (phone number, email address) on the first page, prepopulate in other places, like the contact information within the contact file information (where the address and type of relationship information is entered), within a student's Gradelink file. If one is putting any information within Gradelink, any prepopulation of any other fields asking the same information would be appreciated.

Review Source

Response from Gradelink

May 5, 2026

Thank you for your thoughtful feedback, Tina! We truly appreciate your input and are honored by your recommendation!

AR

Abby R.  
Principal  
Education Management  
Used the software for: 2+ years

### "Happy Customers at Beaverdam Christian Academy"

April 14, 2026

5.0

I love it and recommend it to most everyone I know who is either starting a christian school or currently has one but doesnt have a SIS or online grading system. I believe this is the best investment our school has made. Our teachers have really enjoyed the gradebook and managing the classroom and grades and report cards through this SIS and it has streamlined a lot of the student information for our school. We are very happy.

Pros

The availability and convenience of the support staff that help you when you need support with website or enrollment processes or even financial processes within your school. I always get almost immediate responses back from the support team to help either build something on your website, troubleshoot an issue or just remind me again on how to do something on my end for my school. Everyone at gradelink is so kind and goes above and beyond to help!

Cons

The APP is not great and I do get some parent feedback on not liking how the app looks and is not super useable on their phones, specifically the glitching and finding grades, assignments, and other features, including the bill pay and so forth. I also do not like that certain reports can not be run easily on my end, including when someone fills out an enrollment form and selects something that says "i have an allergy and then lists the allergy", i should be able to pull a report that covers all students with their listed allergies with what parents have written in this space, along with other written reponses. The way that enroll-me talks to the gradelink reports is not user friendly in my opinion.

Alternatives considered

[Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)[FACTS](https://www.capterra.com/p/148464/FACTS/)

Reason for choosing Gradelink

price and christian background in schools

Review Source

Response from Gradelink

April 27, 2026

Thank you, Abby! Your endorsement really does mean a lot to us. And we appreciate your honest feedback as well, because it helps us to better understand what our schools need.

SLH

Sister Louise H.  
Religion Coordinator and Teacher  
Education Management  
Used the software for: 2+ years

### "Great and Consistent Product"

April 23, 2026

5.0

I've used Gradelink since 2016 and the improvements have been amazing, so responsive to teacher's ideas or staff requests.

Pros

It is easy to use and when there is a problem customer service is readliy available. The YouTube videos are helpful. The parents and students can look up grades readily. We are a poor school and it is worth the money.

Cons

When Gradelink is down, it makes life so difficult but customer service is responsive to the challenges. They respond quickly and fix things, even special requests are not a problem.

Review Source

Response from Gradelink

May 7, 2026

Wow! We love that you’ve been with us for 10 years, Sister Louise! We look forward to serving your school for another 10 years—and beyond.

MB

Melissa B.  
Superintendent  
Education Management  
Used the software for: 2+ years

### "Happy we subscribed"

April 27, 2026

5.0

It has been a positive experience and a great investment for our school! The program is user friendly and the reports from it are extremely professional.

Pros

Our school has been using Gradelink for several years. We appreciate that all of our records can now be digitally stored and accessed by administration at any time. We greatly appreciate the online enrollment option and the communication tools to do automated phone calls, texts, and emails. Such a concise timesaver to manage student and staff information. We have always been able to access customer support to help us with any issue. The site is secure and although pricey it is a worthwhile investment as a school management system . Really appreciate the online gradebook option that prepare instantly downloadable transcripts , progress reports, and report cards. It makes viewing and printing student reports so easy. Also our staff uses the counseling notes to like all student behaviors , etc. That has been a great tool to use for parent meetings.

Cons

One thing I would like to see added is a way to upload files for staff members so that we can move to digital files for them also.

Review Source

Response from Gradelink

May 4, 2026

Thank you for sharing so many ways your school is utilizing Gradelink, Melissa. We appreciate the opportunity to serve your school all these years, and we look forward to many more!

GD

Gwen D.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Love Gradelink!"

April 20, 2026

5.0

Very positive experience overall! Simple to use and customize and as long as you log out regularly, pretty reliable!

Pros

Great access to student information when i need it! Easy to findninformation and the system is easy to navigate. Adding assignments and grading is super simple. Lesson planning is very customizable depending on what your specific school requires and what your personal needs are!

Cons

Sometimes, i will get logged out because of a timeline, but it doesnt always tell you, and you end up losing whatever you were working on.

Review Source

Response from Gradelink

June 2, 2026

It’s great to know you find Gradelink so easy to use, Gwen! We understand getting timed out can be annoying; however, it’s one of the security measures we use to keep your school’s data safe. The timing can be adjusted by your school’s Gradelink administrator, so you may want to talk with them about lengthening it if it’s too short.

AC

Anna C.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Easy-to-Use Classroom Management with Helpful Progress Tracking"

April 24, 2026

4.0

My overall experience with Gradelink has been very positive. It is user-friendly and makes classroom management, grading, assignment creation, and parent communication much more efficient. I especially value the progress report feature because it helps me support students more consistently and gives families a clear picture of student performance. While I would love to see more Google Drive integration and more flexibility with links in emails, Gradelink has been a reliable and practical tool for managing my class.

Pros

Gradelink is an overall very easy-to-use classroom management system. I appreciate how simple it is to create assignments, enter grades, and keep student progress organized. I especially like that I can generate progress reports to help students and families stay on track. The Smart Send option is also very helpful for communication. I also appreciate the flexibility of entering grades as points, letter grades, or percentages, depending on the needs of the class.

Cons

One limitation is that attachments cannot be added directly from Google Drive. I have to download the file first, convert or save it as a PDF, and then upload it separately, which adds extra steps. I also wish emails allowed more than one link, since teachers often need to share multiple resources with students or parents at the same time.

Review Source

Response from Gradelink

May 7, 2026

We love hearing that you are using Gradelink in so many ways to work more efficiently, Anna! SmartSend emails will accommodate multiple links and attachments, so please reach out to your Gradelink support rep to get that resolved.

JC

Judy C.  
Teacher  
Education Management  
Used the software for: 2+ years

### "An essential tool! "

April 14, 2026

5.0

I have worked with Gradelink for the past several years and I have found it to be an essential tool in my teacher's tool belt. It is easy to use and helps me make the best use of my limited planning time at an educator.

Pros

Gradelink is very user friendly. If questions arise, there is always a tutorial video to watch to help explain how to do whatever needs to be done. I especially appreciate how easy it is to communicate through Gradelink. Gradelink contains everything a teacher will need to write lesson plans, organize and keep grades, as well as so much more. It is an all around program that covers everything a teacher will need to stay organized from day to day.

Cons

If one does not have access to a color printer, printed lesson plans are not as easy to read. Sometimes pages get cut in the middle of a plan. Using the lesson plan program is, however, very easy. It would be nice if those plans printed a bit clearer.

Review Source

Response from Gradelink

June 25, 2026

It’s wonderful that Gradelink is enabling you to work efficiently, Judy! And we appreciate your feedback on lesson plans — what’s working and what could be improved.

TH

Trinity H.  
Dean  
Education Management  
Used the software for: 2+ years

### "User-Friendly System with Room for Improvement"

April 20, 2026

5.0

Overall, my experience with Gradelink has been positive. It’s a reliable system that supports daily school operations and helps keep everything organized. While there are areas that could be improved, it serves its purpose well for managing student data and communication between staff and families.

Pros

Gradelink is very user-friendly and makes managing student information, grades, and communication efficient. I especially liked how everything is centralized—attendance, grading, and parent communication are all in one place. The parent and student portals are also helpful for keeping families informed in real time.

Cons

Some features can feel a bit outdated in design, and navigating certain sections takes extra steps. At times, the system can be slow, and customization options (especially for reports and grading formats) could be more flexible.

Review Source

Response from Gradelink

May 22, 2026

We agree, Trinity: it is a little outdated. That’s why we’re excited about Gradelink’s all-new design! We’ve already rolled out the new Parent and Student Portal and District Login. The teacher and admin interfaces are in the works, though we don’t have any release dates yet. Stay tuned…

MB

Michelle B.  
Technology Director  
Education Management  
Used the software for: 2+ years

### "Gradelink - One great product made for school use without breaking the bank"

May 5, 2026

5.0

Overall good product-value for the money. Simplifies so much of the information that used to be stored on multiple platforms.

Pros

The Enroll me feature takes the extra data review time off your plate - Parents fill in or check the information. Saves time and makes it EASY! The customer service responds quickly and is very helpful with any issues. Great overall platform to ensure seamless management for students/teachers and parents.

Cons

We have had a few refresh glitch issues that have been solved after reaching out to support. Would like to see this added to the admin dashboard, if possible.

Review Source

Response from Gradelink

May 11, 2026

We’re glad EnrollMe is saving your school community so much time and effort, Michelle!

JA

Janiqua A.  
Principal  
Primary/Secondary Education  
Used the software for: 2+ years

### "Great Service that Meets Our Needs"

April 20, 2026

4.0

Overall, I think Gradelink has met our needs. Anytime we have come across any issues, the customer service agents have been prompt in assisting us and ensuring our satisfaction. Nothing we have run into has been bad enough for us to consider switching to another provider, and the price is reasonable.

Pros

Gradelink is easy for teachers and administrators to use, but comes with excellent technical support when you need it. Assignment settings and features are easy to add and change when needed.

Cons

Although easy to use, Gradelink offers limited options when it comes to display features, and I have come across frequent technical issues on their end when it comes to adjusting past years' information. Email is the fastest way to obtain technical support, as I have encountered several instances of long hold times and no answer when calling.

Review Source

Response from Gradelink

May 22, 2026

Thank you for your feedback, Janiqua! It’s beneficial for us to know what’s working well and what people would like to see changed.

BM

BUSHRA M.  
teacher  
Education Management  
Used the software for: 1-2 years

### "Very satisfying "

April 14, 2026

5.0

Pros

I liked how Gradelink is designed specifically for smaller schools and focuses on simplicity without sacrificing functionality. A lot of SIS platforms feel overly complex, but Gradelink keeps things intuitive for teachers, administrators, and even parents. I also appreciated how it brings everything—grading, attendance, communication—into one place, which really helps streamline workflows and improve transparency.”

Cons

I think one limitation of Gradelink is that while its simplicity is a strength, it can sometimes feel a bit less flexible or modern compared to larger SIS platforms—especially when it comes to customization or more advanced reporting features. That said, for many smaller schools, the trade-off works well because it keeps the system easy to use and efficient.”

Review Source

Response from Gradelink

June 23, 2026

It’s rewarding to know you’re getting so much out of Gradelink, while still finding it easy to use, Bushra! Please reach out to your Gradelink support rep about customization and reporting, and we’ll be glad to see what we can do.

LW

Laura W.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Please give us a teacher app"

April 14, 2026

5.0

I've been using Gradelink for many years (probably 15 or 20). I've used it for grading, lesson plans, emails, newsletters, syllabi, attachments, etc. I've used it as a teacher and as a parent.

Pros

I love that everything that I do in my classroom is on one site. I love how easy it is to figure out, and how easy it is to explain to new teachers and parents.

Cons

The biggest con with Gradelink is that there is not a teacher app. The students and parents have an app, but teachers don't. We always have to use Safari. It would be great to see the calendar, lesson plans, and class rosters without using Safari.

Review Source

Response from Gradelink

June 25, 2026

Laura, we love that you love everything you can do with Gradelink — and that you’ve been using it for so many years! We agree that an app for teachers is a great idea. It is on our to-do list; however, we don’t have a release date yet.

CZ

Christi Z.  
Administrator  
Education Management  
Used the software for: 2+ years

### "Gradelink gets an A+"

April 23, 2026

5.0

We are very pleased with our Gradelink experience. The Help Desk usually provides the information and help needed, but if not, their customer support is great to respond promptly.

Pros

Our school loves Gradelink! It is a great value for all of the benefits you receive. The management of grades is so easy, and the Administration portal provides great information for reporting and assessment.

Cons

The communication opportunities are good, but I would like to see a few more available characters, as well as the ability to send graphics, in the texting module.

Review Source

Response from Gradelink

May 12, 2026

We love that you love Gradelink, Christi!

JM

Jodie M.  
Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "Customer Service Earns 5 Stars"

April 14, 2026

5.0

It has improved my job in the office significantly. It has saved me enough time that I am able to help out in other ways that I could not before. This is invaluable on a small staff like ours.

Pros

I appreciate that everything I need is in one place. I am able to run most needed reports and easily take care of my job responsibilities.

Cons

There are some reports I wish were possible, but the reason I'm going with 5 stars is because any time it won't do what I want it to do, customer service is quick to show me how or give me another way to do what I am hoping to accomplish.

Review Source

Response from Gradelink

July 7, 2026

Thank you for your review, Jodie! We love hearing that Gradelink is doing exactly what it was designed to do: help you save time and work more efficiently.

RS

Richard S.  
Principal  
Education Management  
Used the software for: 2+ years

### "Barnes Academy"

April 20, 2026

5.0

Well satisfied with the years we have used Gradelink. Our teachers have shared their satisfaction with the ease of use.

Pros

Teachers' ability to add assignments and grades. Progress reports and report cards. Adding discipline information. Producing transcripts Better price than other SIS options Quick responses to problems or questions

Cons

Need more information about identifying a student's discipline record. Would like the ability to dictate the information instead of typing.

Review Source

Response from Gradelink

May 28, 2026

It’s rewarding to hear you and your staff are so satisfied with Gradelink, Richard! Please reach out to your support rep for help with discipline records, and we’ll be happy to assist.