# Page 5 | Gradelink Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Gradelink the right School Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118900/Gradelink-SIS/reviews --- Gradelink 4.7 (730) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 5 - Reviews of Gradelink ## Showing most helpful reviews Showing 101-125 of 730 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS Lindsey S. Teacher Education Management Used the software for: 2+ years ### "Ease of Use" April 20, 2026 5.0 Pros The ease of adding information. Also seeing a class average per assignment- this helps me decide if I should spend more time on something. Cons I like everything. I feel like it is very user friendly and makes imputing scores simple. I can't imagine teaching, and record keeping with out it! Review Source Response from Gradelink April 29, 2026 We’re thrilled that you enjoy using Gradelink so much, Lindsey! WB Wendy B. Literature Teacher Primary/Secondary Education Used the software for: 2+ years ### "Simple and Useful " April 19, 2026 5.0 Overall, I find it intuitive and easy to use. I’m sure that I’m not using it to its full potential but it’s perfect for my current needs. Pros Assignments and grading are easy to set up and track. Lesson Planning is intuitive. Dates can be shifted and adjusted at the last minute. Cons There is nothing more that I need from the program. I teach part time and my classes are small. My students and their parents find it easy to check assignments, progress, and communicated information. Review Source JH Jason H. Teacher Education Management Used the software for: 2+ years ### "Helpful Means of Communication" April 27, 2026 5.0 A big timesaver; lots of helpful tech support, whether by video or with the customer support; easy for parents to use, too. Pros Easy to use; many settings for calculating and weighting grades; easy to communicate with parents individually or as a class. Cons The ability to see each student's assignment grades while commenting would be helpful, as it would enable more informed comments. Review Source Response from Gradelink May 1, 2026 Our development team works hard to make Gradelink easy for everyone to use, so it’s rewarding to know it’s working so well for you, Jason! GS Grace S. Administrative Assistant Education Management Used the software for: 6-12 months ### "Excellent Customer Service Support" October 27, 2025 5.0 The overall experience with has been great! It meets our needs as an organization, and I cannot praise their customer support enough for the prompt response and efficient help. Pros Customer support was great! \[sensitive content hidden\] helped me tremendously on a report I needed, and was able to help me customize it. Cons There are no cons for me so far. If I am unable to find something and it isn't on the support link, the customer service email will help on the same day. Review Source Response from Gradelink November 5, 2025 We’re happy that your experience with Gradelink has been so good, Grace! And we promise to do everything we can to keep it that way. LC Lorraine C. Admnistrative Assistant Education Management Used the software for: 2+ years ### "Customer Service is #1!" April 3, 2025 5.0 I have worked with over many years. I am happy with progression in many other areas, especially communication with families (text, email, etc.). Pros Efficient, quick responses to questions or issues I may have. Cons At my previous school, years ago, we tried to have all Back to School paperwork available online for parents to complete. I thought our forms would look like the paperwork we submitted. It did not. We discontinued that option the following year. At this school, they use the "EnrollMe" option. I am not involved with registration. I assume because they continue to use EnrollMe, this school is pleased with it. Review Source Response from Gradelink April 8, 2025 Thank you, Lorraine. We’re delighted that you’re happy with your experience with Gradelink! VC Virgilla C. Director Education Management Used the software for: Less than 6 months ### "Gradelink hits the mark!" February 22, 2026 5.0 Overall, I am very pleased with this program and my experience with . There is lots of help available when needed and the program provides lots of training and is easy to use. Pros So far, has been very user-friendly and the implementation staff has been very helpful. Ther are lots on online tutorials available as well. Cons I don't really like the look of the product when signed in. The text looks very small. It's challenging when working on my laptop, but this is just a small issue compared to the ease of the product. Review Source Response from Gradelink February 27, 2026 Good news, Virgilla! Our development team is hard at work updating Gradelink’s teacher and admin interface. Although we don’t have a release date yet, the new design will match the recently updated parent/student portal. A convenient way to stay informed on this and other helpful info is to subscribe to Gradelink News at gradelink.com/newsletter. JP Jillie P. Executive Assistant E-Learning Used the software for: 1-2 years ### "Gradelink is my #1 Choice " January 14, 2025 5.0 Overall it has been a great tool for our school. It is a fantastic resource for myself, my staff and my parents. Everyday I learn something new. That is amazing. Pros The customer support is the best I have ever experienced. Our customer service rep is very prompt and is always very detailed in her help. She truly gets to the bottom of my issue and I can tell she actually cares about my success. I love the school and teacher pages. I enjoy the option to add all the updates and the previous notices still be there in a menu format. Cons Color coded prompts would be very helpful. I would appreciate self help links or a video button on each page. As an example if I'm on the Gradesheet page, I would love to see a self help button. The button could have self help links and videos that have commonly asked questions. One more comment to add is that I'd really like more than 150 characters on the SMS feature. 150 characters doesn't always cut it. Review Source Response from Gradelink January 17, 2025 It’s rewarding to know you and your school community are benefiting so much from using Gradelink, Jillie! And we appreciate your suggestions because input from our schools helps us better understand their needs. MP Maria P. Account Administrator Education Management Used the software for: 2+ years ### "Gradelink Is the Right Choice! " May 27, 2025 5.0 It has been great to using since 2011. Easy to navigate, and great in generating reports. I also like that I can generate the end of the year STAR labels from Gradelink. A big plus. Pros is great. Easy to use, and all school data needed can be entered in one location. Great and useful reports zI can generate with ease. Cons I love ! I would love to see more options for labels, such as the ability to change font type as well as size. Review Source Response from Gradelink June 2, 2025 Thank you, Maria! We’re honored to have served your school for the last fourteen years, and we look forward to many more to come. SP Steve P. Principal Primary/Secondary Education Used the software for: 1-2 years ### "Give Gradelink a Try" May 30, 2025 5.0 It has been very good. We’ve used it for two years now and the teachers continue to get more comfortable with it. is also very responsive for questions and updates. Pros I like the fact that it is very user friendly for most actions. I also like the fact that the support staff is very responsive. Cons I would like to see some more updates in the billing area and reporting of billing, specifically lunch billing. Review Source Response from Gradelink June 2, 2025 Thank you for your feedback, Steve! It’s so valuable for us to know what’s working for our schools and what they’d like to see changed or added. NM Nicole M. Executive Assistant Education Management Used the software for: Less than 6 months ### "Great fit for a small school" August 29, 2025 5.0 It's been a good fit for our small school, just starting. Families find it easy to navigate. it was easy to get started. Pros It's a reasonable price point & offers a lot of helpful features. The customer service is helpful & quick to respond. Cons It takes a lot of time to set up on our side of things. The videos are out of date & have a different look & settings. Alternatives considered [Mail Assure](https://www.capterra.com/p/178413/Mail-Assure/) Reason for choosing Gradelink price & options. features. price was the main option. Review Source Response from Gradelink September 5, 2025 We’re glad you’re off to a great start, Nicole! We look forward to working with you and your school for many more years to come. VT Vesselina T. Teacher Education Management Used the software for: 2+ years ### "Excellent application" April 21, 2026 5.0 Pros The automatic calculation of thee grades, having opportunity to copy the assignments between classes. Cons Sometimes it returns me to the home page without any reason, freezing the screen for a long time, not enough space for comments. Review Source AD Amanda D. Special Education Teacher Education Management Used the software for: 1-2 years ### "My Review of Gradelink " April 14, 2026 3.0 I have enjoyed as both a parent and a teacher. It is user and customer friendly. I have had experience with several other grade programs and this has been my favorite. Pros The ease in communicating with parents. I love that I can just click on a group of parents or even one parent and write an email to them. Cons I don't like that you can't just assign assignments to one or a small group of students. I have offered projects assignments to only a few students and I can't do that. Switched from [TeacherEase](https://www.capterra.com/p/246639/TeacherEase/) The school made the switch to a new program. Review Source JT Jenna T. Admin Assistant Education Management Used the software for: 6-12 months ### "Gradelink Customer Servie" May 21, 2025 5.0 This is my first time using . There are ample video tutorials to help when I needed it and customer service is fantastic. I worked with \[sensitive content hidden\] on an issue and his response time and patience with me as he walked me through the issue was amazing. Pros Simple and effective. There is ample information and tutorials on how to use and 's customer service is incredibly helpful. Cons Seems to be a little outdated and not as intuitive as newer designed programs. The communicate feature is not as user friendly as I would like. Review Source Response from Gradelink May 28, 2025 Good news, Jenna! Our development team is working diligently on designing a brand-new interface for Gradelink. The first phase, which includes the parent and student portals, is being rolled out now. Stayed tuned for updates. RR Rachel R. Gradelink Coordinator Education Management Used the software for: 1-2 years ### "Gradelink review" July 17, 2025 3.0 is a decent program to use and the support staff is excellent. It would be helpful if the program did not freeze or kick me out as often as it does. Pros I appreciate the quick response from the support staff. The trainings are helpful and relevant. I can usually fix the issues after that. Cons It glitches frequently. often kicks me out or glitches and I have to refresh or start over. Review Source Response from Gradelink July 18, 2025 We’re sorry to hear you’re having trouble with connectivity, Rachel. The problems you’re describing aren’t typical with Gradelink, so perhaps there’s an issue with your school’s network or security settings. Please reach out to your Gradelink support rep so we can figure out a solution. JN Jessi N. Director of Admissions Education Management Used the software for: 2+ years ### "Great customer service!" April 2, 2025 5.0 While the steps to complete a task may be tedious at times, I always find the help I need in the help section or by emailing service support. Very friendly reps and great response times. Pros Customer service has been very responsive and in a very timely manner when I have needed help with a task. Cons The amount of steps it takes to complete a task. Review Source Response from Gradelink April 8, 2025 Your feedback is appreciated, Jessi! We’re continually working on ways to make things easier for school communities. Stay tuned for news on the all-new design coming soon. MW Maria W. Learning and Instruction Specialist Education Management Used the software for: 2+ years ### "\[sensitive content hidden\] is AMAZING!!" February 13, 2025 5.0 Pros \[sensitive content hidden\] was incredibly sweet and super helpful. She resolved both the issue I created while trying to fix another issue and my original issue. Thank you so much, \[sensitive content hidden\]!! Cons It is very difficult to get anyone to answer your call at . I sent an email, and \[sensitive content hidden\] took the time to call me back. Again, thank you, \[sensitive content hidden\]!! Review Source Response from Gradelink February 27, 2025 We agree, Maria, Kate is amazing! We appreciate your feedback. When the call volume is high, you can always get immediate help by clicking on the question mark icon at the top of the screen in Gradelink. It’ll take you to our help website, where you’ll find a wealth of useful information. LO Lorraine O. Principal Education Management Used the software for: Less than 6 months ### "\[sensitive content hidden\] Best Customer Support Representative" November 7, 2024 3.0 If it was not for \[sensitive content hidden\]'s assistance, I would consider using a different SIS for our school. Pros \[sensitive content hidden\] is the reason why I like . He is very patient and willing to help those who reach out to him. Apparently, our school has a 1:1 customer support person who never calls or emails back. \[sensitive content hidden\] on the other hand, returns calls and takes the time to walk you through to resolve the issue. Gradelink needs more employees like \[sensitive content hidden\]. Cons The things I do not like about is lack of support. Trying to reach out to customer support and not receiving a return email or phone call is very frustrating especially when you are new to the program. Sometimes your videos are not helpful, and you need an experienced support representative. Switched from [SchoolSpeak](https://www.capterra.com/p/125350/SchoolSpeak/) I switch because they as well, had poor customer service. Review Source Response from Gradelink November 18, 2024 Thank you for your feedback, Lorraine. Your personal rep will be reaching out to you as soon as possible. JW Jessie W. Administrative Assistant Education Management Used the software for: 2+ years ### "Good Service" March 26, 2025 5.0 I feel it is pretty straight-forward to work with. Pros is easy to work with. Their support staff is always attentive. Cons Sometimes there are glitches in the program. The events on the calendar will change dates or times if another adjustment is made. Review Source Response from Gradelink March 27, 2025 Thank you for your feedback, Jessie! We haven’t seen that issue with the calendar before, so please reach out to your support rep and we’ll be happy to help you sort it out. SH Stacey H. Administrator Higher Education Used the software for: 2+ years ### "Gradelink is great! " April 10, 2025 5.0 Every time I need help with , they help all the time! Pros Very helpful! Caring and patience people. Cons There wasn’t anything that I disliked it Review Source Response from Gradelink April 15, 2025 Thank you, Stacey! We’re always glad to be of service. LG Larry G. Head of School Education Management Used the software for: 2+ years ### "Why you should consider using Gradelink!" October 15, 2024 5.0 The total system is very user friendly and the support is simply "the best"! It is very reasonably priced and affordable for large and small schools. Pros The support from \[sensitive content hidden\] are unsurpassed by anyone that I have dealt with before! They are extremely knowledgeable and willing to help any time you call. If they are busy and unavailable when you call, they are very punctual in returning you call, with answers ASAP. They both have personalities that are a strong credit to ! Cons Haven't found anything in three years yet! Alternatives considered [Power School](https://www.capterra.com/p/16487/Power-School/) Reason for choosing Gradelink It is more affordable and was able to meet what we needed as a school. Review Source Response from Gradelink October 29, 2024 Thank you for such a glowing review, Larry! We wish their names could be displayed so they could get the recognition they deserve. TaAB Teresa and Angela B. Senior Office Administrator Education Management Used the software for: 1-2 years ### "\[sensitive content hidden\] is the best!" January 23, 2025 5.0 Overall, we give the company 10/10. Pros \[sensitive content hidden\] He is so helpful every single time we email/call with a question and fast! We appreciate him taking the time to walk us through our question/issue step by step with joy. We simply cannot say enough good things about him. is so incredibly fortunate to have him. Cons Software could be a bit more user friendly. Review Source Response from Gradelink January 27, 2025 Wow, thank you, Teresa and Angela! We wish your support rep’s name could be shown so he could get the recognition he deserves. AJ Amber J. Parent Education Management Used the software for: 2+ years ### "All in one tool to help keep track of your child's education." April 3, 2025 5.0 is an awesome all in one tool to help keep track of your child's education. Pros is easy to use. I have been using it for about 5 years for my kids who attend private school. I enjoy having everything needed to keep track of my kids education at my finger tips. I can easily switch between child profiles without having to sign in/out and I can monitor grades along with keeping track of events on the calendar. Cons I haven't had any issue with thus far. Review Source Response from Gradelink April 8, 2025 It’s wonderful to hear you find Gradelink so useful as a parent, Amber! Soon we’ll be releasing an all-new design for the student and parent portals. It’ll be cleaner, faster, and easier to navigate while retaining its familiar structure. So you’ll love the new look—and everything will be where you’re used to. ER Erica R. School Secretary Education Management Used the software for: Less than 6 months ### "The Best Customer Service!!!" April 10, 2025 5.0 Our Overall experience with has been great! Pros I like that the wonderful customer service that we receive. Any time we have any questions we receive a quick response with details that we can navigate our issue. Also, the Support Community is VERY helpful. Cons There are not any Cons. Any help that we may need, is very helpful. Review Source Response from Gradelink April 15, 2025 We’re thrilled that you’re so happy with Gradelink, Erica! BA Beverly A. Administrator of Lighthouse Christian Academy Religious Institutions Used the software for: 6-12 months ### "Goodness is a virtue and holiness in action!" October 14, 2024 5.0 Great with \[sensitive content hidden\] as I am new to the process. Pros Our service respresentative \[sensitive content hidden\] Nevar was the most helpful person! She has such a sweet spirit and compassionate heart. She clearly understood the time constraints we were under and also showed a positive attitude even when we posed questions that were most likely all quite usophisticated. She was about to lead us through several challenging areas leading us to corrections as well as solutions. Her sense of humor and willing attitude made my day end with positive thoughts and direction. \[sensitive content hidden\] is certainly a keeper! I will always ask for her when I have a problem because she is that quiet spirit that makes things better just because she is there! Thank you for having this quality of personnel on staff working with flustered people who when they call seem to feel that there is no answer. She not only has answers but is willing to take you by the hand to correct necessary areas, She makes you feel warm and fuzzy inside which is a testament to her care of and for her responsibility in the corporation. Thank you! Cons Tutorials and videos. Too much information and hard to see. Review Source Response from Gradelink October 29, 2024 Thank you, Beverly! Kate and the rest of the support team work hard to take care of our schools, so she and the others appreciate reviews like yours. MH Marissa H. Office assistant Education Management Used the software for: 1-2 years ### "Learning Gradelink" February 14, 2025 4.0 Overall its been fine, can be bumpy when learning but when you learn it or ask questions it makes sense after. Pros The support by email has been so helpful! Cons It can be tricky to use when you're trying to learn. Review Source Response from Gradelink February 27, 2025 We’re always happy to help, Marissa! Another great to learn about Gradelink is to click on the question mark icon at the top of the screen when you’re logged in. It’ll take you to our help website, where you’ll find a wealth of useful information.