--- title: "The HindSite Solution Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The HindSite Solution Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/118903/The-HindSite-Solution/" page_type: "product" language: "en" --- # The HindSite Solution Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The HindSite Solution ## What is The HindSite Solution? It's about time. HindSite automates your manual processes so you can save time. Time you can spend working on growing your business. Originally designed by an irrigation contractor, HindSite makes managing your business - sales and marketing, scheduling, routing, contacts, parts, field communication, and integrated billing (QuickBooks & Sage50) - easier than ever before. Eliminate your paperwork by using mobile field devices and better control and grow your business. Learn more today. ## What is The HindSite Solution used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Landscape](https://www.capterra.com/landscape-software/)[HVAC](https://www.capterra.com/hvac-software/) Overall rating Based on 30 user reviews Reviews sentiment Positive 73% Neutral 20% Negative 7% Starting price $99.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## The HindSite Solution alternatives Highest Rated [4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (484)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/118903/The-HindSite-Solution/alternatives/) ## FAQs about The HindSite Solution Overview ### Which roles and teams benefit most from The HindSite Solution? The HindSite Solution is most used by business owners, presidents, partners, and office managers running service-based companies. Sales and operations teams use it to schedule jobs, track customer activity, manage inventory, and streamline office workflows, while technicians and field service managers rely on it to coordinate service delivery and daily work. Answer based on 24 reviews Overview ### What company size and specific industries is The HindSite Solution built for? The HindSite Solution is designed for service companies with 5 to 50 trucks in the field, especially businesses that manage scheduling, routing, customer records, time tracking, materials, and billing. It fits field service operations that need to replace paperwork-heavy processes with organized job management. Features and Usability ### What are the key features of The HindSite Solution? The HindSite Solution offers appointment scheduling, automated scheduling, and calendar management for assigning work. It also includes dispatch management, routing, GPS, and location tracking for field coordination, plus work order management, job management, and service history. Additional features cover billing and invoicing, quotes/estimates, payment collection in the field, payroll management, and customer and contact databases. Getting Started and Support ### What training and onboarding options does The HindSite Solution offer? The HindSite Solution provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided instruction, webinars can cover product topics in a group format, and documentation gives written reference material for self-paced review and ongoing setup checks. Answer based on 3 reviews Getting Started and Support ### What customer support options does The HindSite Solution offer? The HindSite Solution provides chat support. Users describe the support team as prompt, helpful, and informative, with fast responses and guidance that helps during the learning curve. Some also note that staff are willing to involve a supervisor when needed, which adds to the experience. Answer based on 4 reviews ## Features AI summary Based on 3,952 Field Service Management reviews Capterra reviewers point to these as the top priorities when choosing field service management software: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) The HindSite Solution supports all three features buyers rate most highly: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep field teams connected, assign jobs more efficiently, and manage customer billing accurately, allowing teams to complete service work faster and maintain a more organized operation. Mobile Access 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Service History 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Billing & Invoicing 2.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Contact Database 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contract/License Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses The HindSite Solution 23 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dispatch Management: Manage sending personnel and resources to a site as needed - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Groundskeeping Management: Track grounds activities done in the field - Irrigation Tracking: Manage irrigation equipment and trends - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Quotes/Estimates: Generate quotes or estimates for customers - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (20) 3.9 Based on 20 reviews ## Pricing Value for money 3.6 (16) Basic $99.99 Per Feature, Value for money 3.6 (16) 3.6 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (30) 4.4 Based on 30 reviews ## User reviews Overall rating 4.0 Based on 30 reviews Filter by rating 5(10) 4(12) 3(6) 2(1) 1(1) Mentioned topic Sorted by most recent JH Jason H. Director of Business Development Transportation/Trucking/Railroad ### "Affordable, dependable, and supportive." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2026 HindSite was designed for the irrigation business but pivoted into refuse. They designed many of its features based off of our input and we've been very satisfied with the prompt response we receive from their support team. The system works with QuickBooks and is user friendly. Pros Hindsite offers many of the same features as the more expensive software companies with the ability to customize the program for my specific needs. Cons Sometimes they are unable to come up with a solution such as assigning customers different fuel level charges. Alternatives considered [Routeware](https://www.capterra.com/p/85668/Routeware/) Reasons for choosing The HindSite Solution Price, the ability to speak with customer support, and the ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nathan L. Owner Utilities ### "HindSite Solution product review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 18, 2022 Horrible. \[SENSITIVE CONTENT\] the sales rep lied to have us sign on.Never said $500 onboarbing fee us paying for onboarding Pros Inventory pull down. But didn't like the overall experience with Hindsite Cons Lack of customer support. They charge a fee if you need help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TY tracey Y. owner/manager Consumer Services ### "overall ok " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 June 7, 2021 The product overall is not bad but is missing key features compared to what the leading competitors offer for the same price. Customer service however is horrible. Cannot reach ANYONE when you call sales or service. Even after multiple voicemails it is impossible to get a call back within the same day. Pros I like the ease of scheduling and all the features/notes in the clients data. Cons Not being able to take payment directly from the mobile app is a big issue. The only way to take payment was to go back to the web browser and sync the program to quickbooks for my invoice to show. This is a huge waste of time and extra steps. Would also like to create invoice without scheduling and attending an appointment for clients. Reasons for choosing The HindSite Solution we picked hindsite over the competitors for the schedule recommendation feature but ended up canceling service due to the invoice and payment issues. Also not being able to get ahold of anyone from service when calling is very frustrating as a business owner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV April V. office manager Construction ### "Hindsite Saves time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2019 overall, Hindsite has saved us the aggrevation of scheduling, frustration of not knowing where the technicians are. Their help department is the best, if I call to get their help, I know that I will not have to call back Pros Hindsite saves time with the mapping. You know exactly how many miles from the next job your technician is and they are not wandering aimlessly around for the next stop. Cons I cant say I have a con because they have now even added texting, who doesn't like to text a customer, again!! game changer!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Ryan G. Partner ### "6+years using Hindsite" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 17, 2018 Pros Easy to use. Helpful customer service. Can build it to work for you. Easy drag and drop. can click on multiple customers at once. Cons Not cloud or web-based. So if office loses power or internet, all your techs can be at a loss. We have been asking them for years when will this change. This product is very expensive when you have multiple techs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Dan K. Irrigation Service Manager Consumer Services ### "Great Data Collection " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 18, 2018 Pros Through extremely customizable on site audits we are able to collect data which makes our time better billable. Cons There are not very many cons to this product. Just call the support number and the issue will get fixed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Aaron K. Construction ### "10+ year user" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2018 Pros Scheduling and mapping are excellent. Great integration with Quickbooks. Great for a service company. Cons Products are often released before fully developed. Does not do cpnstruction or sales amd marketing real well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Chris R. Computer Technician ### "User friendly and makes scheduling very easy. You cannot go wrong using this software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2018 Great product for service companies. People are very nice and they are responsive. Pros Having contracts in the system and knowing that once they are completed they will get billed properly. Cons Anytime you need to make a change to a contract it seems like it is easier to delete the current one and add a new one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Megan K. Office Manager Consumer Services ### "Hindsite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2017 Pros User friendly and makes scheduling very easy. You cannot go wrong using this software and your company will profit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Justin C. Sales Manager Consumer Services ### "Good product idea just not easy to make changes" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 15, 2017 Don’t use apple devices with this software because it won’t work properly Pros Having contracts in the system and knowing that once they are completed they will get billed properly. Cons Anytime you need to make a change to a contract it seems like it is easier to delete the current one and add a new one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118903/The-HindSite-Solution/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FieldPulse vs The HindSite Solution](https://www.capterra.com/compare/118903-153475/The-HindSite-Solution-vs-FieldPulse)