--- title: "The HindSite Solution Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The HindSite Solution Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/118903/The-HindSite-Solution/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # The HindSite Solution Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The HindSite Solution ## What is The HindSite Solution? It's about time. HindSite automates your manual processes so you can save time. Time you can spend working on growing your business. Originally designed by an irrigation contractor, HindSite makes managing your business - sales and marketing, scheduling, routing, contacts, parts, field communication, and integrated billing (QuickBooks & Sage50) - easier than ever before. Eliminate your paperwork by using mobile field devices and better control and grow your business. Learn more today. ## What is The HindSite Solution used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 73% Neutral 20% Negative 7% Starting price $99.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The HindSite Solution?[Manage this product listing](https://www.g2.com/products/the-hindsite-solution/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The HindSite Solution 4.0 (30) VS. [4.6 (510)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $99.99 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (30) Ease Of Use 4.5 (510) Value For Money 3.6 (16) Value For Money 4.4 (503) Customer Service 4.4 (30) Customer Service 4.7 (506) ## The HindSite Solution alternatives [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (342)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting price $948.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/118903/The-HindSite-Solution/alternatives/) ## FAQs about The HindSite Solution Overview ### Which roles and teams benefit most from The HindSite Solution? The HindSite Solution is most used by business owners, presidents, and partners overseeing field service operations, finances, and growth. Office managers and administrators handle scheduling, customer records, billing, and daily coordination. Sales and business development teams track opportunities, while operations, service, purchasing, and inventory managers organize crews, jobs, equipment, and materials. Answer based on 24 reviews Overview ### What company size and specific industries is The HindSite Solution built for? The HindSite Solution is designed for service companies with 5 to 50 trucks in the field, especially businesses that need to schedule routes, maintain customer records, track time and materials, and handle billing. It fits field service operations that manage mobile crews and recurring customer work. Features and Usability ### What are the key features of The HindSite Solution? The HindSite Solution offers appointment scheduling, automated scheduling, calendar management, and dispatch management for service coordination. It also includes work order management, job management, routing, GPS, and location tracking, plus billing and invoicing, quotes and estimates, payment collection in the field, customer databases, and service history. Getting Started and Support ### What training and onboarding options does The HindSite Solution offer? The HindSite Solution provides live online sessions, webinars, and documentation to support training and onboarding. Live online sessions and webinars offer guided instruction, while documentation gives teams written reference material for reviewing features and setup steps as needed. Answer based on 3 reviews Getting Started and Support ### What customer support options does The HindSite Solution offer? The HindSite Solution provides chat support. Users describe the support team as prompt, helpful, and informative, with quick responses and good guidance during setup and daily use. Some note a learning curve with the software, but support is often described as a useful part of getting started. Answer based on 4 reviews ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the top features buyers look for in Field Service Management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) The HindSite Solution includes **Mobile Access**, which gives field teams access to job details and updates while working on site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, the product offers **Customer Database** (**66%**) and **Scheduling** (**61%**), which can help businesses keep customer information organized and coordinate service appointments more efficiently, providing teams with the tools to stay informed in the field and manage daily work with less manual effort. Mobile Access 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Database 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Billing & Invoicing 2.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Contact Database 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contract/License Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses Job Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks The HindSite Solution 20 features ### All Features - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Dispatch Management: Manage sending personnel and resources to a site as needed - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Job Management: Manage and track all job information and associated tasks - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Quotes/Estimates: Generate quotes or estimates for customers - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (20) 3.9 Based on 20 reviews ## Pricing Value for money 3.6 (16) Basic $99.99 Per Feature, Value for money 3.6 (16) 3.6 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (30) 4.4 Based on 30 reviews ## User reviews Overall rating 4.0 Based on 30 reviews Filter by rating Counts reflect reviews available in this feed. 5(10) 4(12) 3(6) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful JH Jason H. Director of Business Development Used the software for: 3-5 years ### "Affordable, dependable, and supportive." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2026 HindSite was designed for the irrigation business but pivoted into refuse. They designed many of its features based off of our input and we've been very satisfied with the prompt response we receive from their support team. The system works with QuickBooks and is user friendly. Pros Hindsite offers many of the same features as the more expensive software companies with the ability to customize the program for my specific needs. Cons Sometimes they are unable to come up with a solution such as assigning customers different fuel level charges. OS Office Staff Office Staff ### "Saves time for both technicians and office staff." 5.0 May 17, 2017 This software has the ability for technicians to web sync while in the field. This means if the office changes the schedule they can see the changes. Also if the tech is running ahead or behind of schedule there is real time updates and then can be adjusted saving tons of time and definitely money. The developers are constantly improving the software by updating reporting features or adding programs such as Hindsite Connect. Having the ability to email customers confirmations and marketing material directly from the software will save time since we will not have to export and sort the information in another program. OW Owner Owner Used the software for: 1-3 years ### "HindSite Solution product review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 22, 2022 Horrible. \[SENSITIVE CONTENT\] the sales rep lied to have us sign on.Never said $500 onboarbing fee us paying for onboarding Pros Inventory pull down. But didn't like the overall experience with Hindsite Cons Lack of customer support. They charge a fee if you need help. OA Office Administrator Office Administrator ### "Hindsite Great for Service Related Industries" 4.0 December 9, 2011 We contiue to be grateful for all the details that Hindsite has allowed us to manage for our business. Our customers also find GREAT value in the fact that they can call the office and get highly detailed answers from office staff very quickly and efficiently (thanks to the HISTORY feature). As an office administrator, scheduling multiple technicians for multiple services (estimates, repairs, installations etc.) has become MUCH easier with HindSite Software. Using HindSite software in conjunction with a mapping software allows us to schedule appointments much more efficiently by location, eliminating a great deal of drive time. Many service related industries can benefit from HindSite. If you're IN to details, HindSite is the program for your business. There are many ways to track time records for employees and several mapping features that are sure to be helpful. Pros The biggest PRO I think HindSite offers is the CUSTOM REPORTS - you can pull just about any report needed for about any situation for any data captured. Another favorite feature is ADD-A-NOTE. This lets you attach a note to the customer (ie. calls made to or received from) and keeps it with that contact. SPECIAL NEEDS is an amazing feature for the office personnel to allow them quick information about a customer such as "HIS name is Kelly, HERS is Jean" or "Must pay past due balance prior to scheduling next service". Then there's PDA SPECIAL NEEDS is great for service technicians. It's a special 'pop-up message' that appears as they time in to a job and allows us to warn technicians for items such as Dogs, warranty void, or other items that only pertain to that particular customer. REMINDERS is another one of my favorite features for tasks you don't want to forget for the future. HISTORY keeps all data at your fingertips for all services rendered. There are MANY more benefits too! Cons If you want to review work schedules from a past dates, you will only be able to view the data that exists with current employees who are licensed. All of the data for each customer still exists in the HISTORY, its just that you cannot expect all the appointments to be in a screen where you can view the schedule as it was from a past date. The exception to this would be if you retain the same staff/licenses. Moving appointments or changing from one date to another is very easy - sometimes too easy. If you're not careful it's possible to accidently relocate a scheduled appointment to a date or time that wasn't intended. OM Operations Manager Operations Manager Used the software for: 1-3 years ### "Quite frankly, I couldn't imagine doing my job without this software. It is a must have for service" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 21, 2017 Overall my experience has been great. The staff and HindSite really support their product to the best of their abilities, and their attitude makes the small nuances in the software easy to overlook. Pros The support staff is phenomenal, they are always helpful and informative, and are never afraid to admit if they need help from a superior. I have had great experiences with every level of personnel they have. The software itself is very thorough, almost overwhelming, without a little direction. The ease of scheduling and ability to customize to your own specific requirements is great, and the integration with QuickBooks makes invoicing mostly a breeze. The contracts and marketing aspects which tie everything together really make it a must have for any service based company, especially in their industry-specific niche. Keeping track of parts & products for billing and inventory is SO easy. Cons Not cloud or web-based: lose power at the office, and the mobile techs can be at a loss. So many options and features make development a little slow, and tweaking existing products to perfection is can be hampered by new feature additions. Sometimes contract labor conversions to QuickBooks invoicing can be glitchy. OW Owner Owner ### "Hindsite Software is the BEST service business solution" 5.0 December 4, 2011 I rate Hindsite as an A+ product. It is sensational in how it functions and there customer support is beyond tremendous! There is always a learning curve with any new software but our office manager and myself picked it up very quickly. We manage over 4,500 customers. My office manager has said he will quit if I ever quit using Hindsite. It is that good! Pros Ability to websync service tech. invoices from the field back to the office in real time. Has great lightning fast connection with quickbooks software. No more double data entry for the office. Everything from parts to labor to service plans are entered by our technicians in the field using a droid phone or netbooks and there data is sent back to our office via the web in seconds. We click one button and the invoices are already done in quickbooks. They are emailed out the same day from our office. It has done away with paper invoices at our office. No more squinting and trying to read your technicians chicken scratches which is suppose to pass as handwriting. Has fantastic search query ability. I can search the Hindsite database by phone, address, first or last name or any other field in the database. The database functionality is fantastic. Easily export data files to excel for an email broadcast or voice phone broadcast. Hindsite has revolutionized our business!!!!! Cons None that I can think of. It is a terrific product and I am a raving fan! OW Owner Owner ### "Hindsite is an incredible tool for mobile services" 5.0 November 10, 2011 HS is not just a product, but a solution to much of what ails a mobile service group. If you work on it and use it and work on it again, before long you'll be amazed at what you can achieve. HS can give you back your sanity. I doubt your hair will grow back, but you'll stop pulling it out. HS has some of the best support guys out there. They are friendly and helpful and they don't let you down. I've worked with HS for several years now and I'm a bigger fan every year. If you run a mobile service business I'm sure you'll find The Hindsite Solution fits your needs. Pros HS is extremely versatile. Scheduling jobs is easy. Mapping helps you route techs. Word and Excel merge provide you with custom sign-offs, quote sheets, etc. Picture assessments help me document "before and after" Assessments ensure my techs record the appropriate data so I don't have to go back. HS changed the way I run my business Every year HS gets better and more useful Cons This is not really a con, but... You get what you give! If you don't spend the time rethinking your business and exploring the capabilities of HS (or any other solution) you'll get what you deserve- we'll, maybe a little more. HS has a lot to offer, but you'll have to work a bit to make it the incredible tool that I believe it is. Don't get me wrong- you can be up and running in short amount of time and you'll be better off than using a white board or a spread sheet. But is that all you want? BM Business Manager Business Manager Used the software for: 3-5 years ### "Great support, good program" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 6, 2017 Pros Makes scheduling a breeze! Love the "Daily Must Do" list to make sure that things are not forgotten. Cons Would love to be able to access program on the go. More training for new office employees using the program would be nice. Dan K. Irrigation Service Manager Used the software for: 3-5 years ### "Great Data Collection " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 23, 2018 Pros Through extremely customizable on site audits we are able to collect data which makes our time better billable. Cons There are not very many cons to this product. Just call the support number and the issue will get fixed. Brian E. President Used the software for: 3-5 years ### "Great at dispatching and service." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 6, 2017 Great product for service companies. People are very nice and they are responsive. Pros Great product for dispatching and service work. The routing functionality is easy. There are tools for setting up recurring service tasks. Cons Statistics are slim, I wish the features to track salesmen was more robust and functional - they are working on it, but it has been a long time coming. [View all Reviews](https://www.capterra.com/p/118903/The-HindSite-Solution/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FieldPulse vs The HindSite Solution](https://www.capterra.com/compare/118903-153475/The-HindSite-Solution-vs-FieldPulse)