# Less Annoying CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Less Annoying CRM the right Small Business CRM solution for you? Explore 653 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews --- Less Annoying CRM 4.8 (653) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Less Annoying CRM Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews SL Steve L Business Development RepresentativeBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: More than 2 years. “This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and synchronize and upload to LACRM.“ December 17, 2025 Violeta M Founder and CEOInternational Trade and Development, 2 - 10 employeesUsed the software for: Less than 6 months. “When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices.“ February 23, 2026 Ty K Commercial Mortgage BrokerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “I also like the intake form that I was also able to set up on my own and use it with my website.“ May 29, 2026 JA Josh A Co-founder, VP of MarketingFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc.“ November 6, 2024 KG Krista G VPConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I really like the ability to assign tags/create groups withint the platform.“ April 23, 2026 KG Krista G VPConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I do not like that Less Annoying does not have a legitimate work flow/project tracker.“ April 23, 2026 Pat W Sales administratorMedia Production, 11 - 50 employeesUsed the software for: 1-2 years. “Their customer support is also excellent—friendly, responsive, and genuinely helpful. If you’re looking for a CRM that keeps things straightforward while still giving you all the essentials to manage your business effectively, Less Annoying CRM is a great choice.“ November 26, 2025 CG Chris G Business IntermediaryInvestment Banking, Self-employedUsed the software for: 6-12 months. “Many competitors claim to be simple and they over complicate and never take a call.“ April 10, 2026 ## Showing most helpful reviews Showing 1-25 of 653 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ty K. Commercial Mortgage Broker Financial Services Used the software for: 2+ years ### "Excellent CRM, Easy to Use" May 29, 2026 5.0 My overall experience has been very good and I plan to use LACRM for many year to come. I would highly recommend it to others. Pros It is easy to use, and I was able to customize everything specifically for my business without having to pay someone to do it. I also like the intake form that I was also able to set up on my own and use it with my website. The pipelines and opportunities were also easy to set up. In addition, it is an excellent value compared to other systems I looked at. The other systems were too complex and were not easy to use. There are so many great features that make LACRM very easy to use. Cons I wish I could send an email to a group (such as lenders) for my deals directly through the system without having to use a 3rd party. I am currently using another system to do this. If this was possible, it would help a lot since I use LACRM for everything else. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM I researched using Google and ready good reviews about LACRM. I tried it and agree with the reviews. Review Source Stephen M. owner and travel consultant Leisure, Travel & Tourism Used the software for: 2+ years ### "Great value for the money." May 1, 2026 5.0 CRM is intuitive and easy to use. For the money, it is perfect for my needs. I have been able to customize it quite easily. Pros is quite flexible and easy to use. It makes keeping track of all my travel sales a snap. Cons When looking at a specific client, I would like the option of only seeing items that are open by default. I should still be able to look at everything, bit those items that are closed, normally won't need to be seen again. Alternatives considered [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) Reason for choosing Less Annoying CRM LessAnnoyingCRM was powerful enough for my needs, and less costly than 4 or five other systems, including ones not listed in this survey. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed something much more comprehensive than spreadsheets. Review Source KG Krista G. VP Construction Used the software for: 2+ years ### "Intuitive Easy to Use CRM" April 23, 2026 3.0 We have had a problem free experience. We have never experienced the website being down or losing information. It is reliable. Pros We use Less Annoying or contact management. I really like the ability to assign tags/create groups withint the platform. Cons I do not like that Less Annoying does not have a legitimate work flow/project tracker. You have to create a 'new contact' for a project, so the info fields are not really specific to projects. Review Source Chris G. Agent Insurance Used the software for: 1-2 years ### "Incredible Value For The Investment" May 11, 2026 5.0 Positive. It's easy to work with and the support is truly outstanding! I have been able to import a lot of contacts without a lot of hassle. I have never felt the system was insecure to use. Pros It's pretty intuitive and completely customizable. At first I thought for as little as they charge for a monthly subscription it would be bare bones but that is not the case at all. Cons I am not smart enough to really manipulate it to its full potential LOL! They need to incorporate AI to help the customer get the most out of customizing the functionality of the system. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) LACRM is much easier to use and manipulate and it's intuitive. Review Source CG Chris G. Business Intermediary Investment Banking Used the software for: 6-12 months ### "Perfect CRM for a small business!" April 10, 2026 5.0 Fantastic customer service. Super attentive and they was before I even signed up. The logic of the program is simple yet comprehensive to account for most business customer management. Pros Simple , perfect for my purposes and super helpful in person support. Really great small company customer oriented. Cons I really can’t find much. It met my needs more than anything else . Many competitors claim to be simple and they over complicate and never take a call. Anything I didn’t find desirable, which is just really how it displays visually in certain views, I could probably customize the program if I just took the time. I really love the program and can’t recommend it enough. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Less Annoying CRM Everyone one of them that I looked at claimed they were simple and as soon as I did the demo I was overwhelmed if it weren’t for this product, I never would have even signed up to use a CRM Review Source VR Verified Reviewer Founder and CEO International Trade and Development Used the software for: Less than 6 months ### "Great find!" February 23, 2026 4.0 When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices. We are so glad we found Less Annoying CRM that we highly recommend them to friends and colleagues. Pros Affordable price for a small firm like us, plus user friendly tools that are easy to manage. Also, something rare to find these days – excellent customer service where you can set up an appointment and talk on the phone with an advisor while you are both viewing your CRM online so that questions and problems are tackled with ease. Cons It would be great if they could add direct email marketing to their services. That way I could avoid using other services that are not so easy to manage as well as their reduce cost. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Very difficult to navigate their tools, most of which Iwe did not need. Review Source AD Adelita D. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Excellent CRM System" May 20, 2026 5.0 Love them. I refer people to them all the time. An excellent CRM choice if you're needing a gateway into finally actually having and using a CRM. Pros So easy to use, cost is great for a small business, and the team? Beyond amazing. They have an excellent personal touch and I never have ever felt like I am talking to a bot. In fact when I first signed up a member of their team personally reached out to me to see if I had been referred by someone else (which I had) because they didn't want either of us to miss our referral discount. Cons I wish there were a few more options on filtering and automations, which I understand why they aren't there due to this being as simple as possible for a CRM. Some of the filtering may be user issues haha. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM It was more affordable and I couldn't stomach paying too much as a small business. Review Source LP Lisa P. Realtor Real Estate Used the software for: 1-2 years ### "Just over a year and I'm still loving it! " May 21, 2026 5.0 I've really enjoyed using it! It's been just over a year and it has become a daily routine for me to log-in, check in with warm contacts, and organize tasks/information. I think the pricepoint is great for what you get, and the user experience and customer service are simple and easy. Pros I like how simple it is - no fluff or extra stuff like flyers or email campaigns. That's not what I wanted a CRM for. Just simply to organize contacts and make it easy to update them! Cons I'd like the ability to set recurring tasks. I have done some workarounds for it, but that's one feature that would be great. Switched from [MoxiEngage](https://www.capterra.com/p/173358/MoxiWorks/) I was not happy with the functionality or user friendliness Review Source Michael L. Partner Executive Office Used the software for: Less than 6 months ### "Working with LACRM" May 25, 2026 5.0 LACRM is the software tool that requires the fewest clicks for my daily work. It offers customization, for example through custom input fields. The app starts up and runs smoothly, without lag. Support is focused and responsive, although it is rarely needed. Pros LACRM is very easy to use and not overloaded with features. API access is included in the subscription. Cons I cannot really find things I don’t like. One feature I would appreciate: An expand function in the activity report, expanding all email texts. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) LACRM is much easier to use. LACRM offers access to the API. Review Source Bob B. Executive Director Investment Management Used the software for: 2+ years ### "Highly satsified user for 10 years" April 18, 2026 5.0 Love the platform - LACRM provides the all functionalty needed by my small business and at an affordable price. Pros I have used LACRM for ten years, and for two different small businesses. I always feel a little joy when I open the app; it's like connecting with a good, long-time friend. LACRM is easy to configure to capture the information needed for my business. And as I have said many times, the LACRM's tech support is more responsive and helpful than any other app I have ever used. And LACRM easily syncs with Mailchimp, my go-to marcom platform. Cons I can think of a few enhancements that might be nice to have, but my business operates just fine without those. Review Source AS Amanda S. Administrative Manager Construction Used the software for: 1-2 years ### "The perfect CRM" November 4, 2024 5.0 My overall experience has been 10/10. The CRM is simple to use, it does exactly what I need, and the more I use it the more useful things I find. The customer service support has been brilliant even with the time difference (I'm in the UK) everyone has been really helpful. Pros The best thing about for me is how simple it is to use. I'm not very tech savvy and I looked at loads of different CRM's before finding this one. The others were so complex I was put off before even starting but this one is fantastic, it does exactly what we need it to. Cons I don't really have any cons. Maybe just a couple of niggles but nothing that really bothers me. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing Less Annoying CRM Because it was simple and straightforward to use Review Source AA Andy A. Executive Director Professional Training & Coaching Used the software for: Less than 6 months ### "It Really Is Less Annoying..." January 22, 2025 5.0 This was the perfect CRM program for me to start my business with. If you are a solo personal brand entrepreneur this is an ideal CRM platform to use based on what you get for what you pay. Pros I first heard about from a colleague at a seminar. I am a personal brand entrepreneur and did not need the expense of or complication of a huge CRM program. After trying it, I was very impressed on how simple and effective LACRM was to use. Also, the customer service is AMAZING. Cons I haven't really found anything that I dislike. It took me awhile to learn how to navigate some of the features, but with anything it gets easier use. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM Price and ease of use. This was a better fit for me as a start up. Review Source • Barry M. Creative and Advisory Consultancy Professional Training & Coaching Used the software for: Less than 6 months ### "Less Annoying CRM = More Enjoyable CRM" September 24, 2024 5.0 Given that the team at is constantly improving the program, they continue to add new features regularly, and their price point is absolutly the most reasonable in the CRM marketplace. Pros It's the simplest CRM I've used in over 40 years. Cons It doesn't have all the bells and whistles some of the full-blown CRM's have, but what it does have is easy to use and not confusing. Alternatives considered [Insightly](https://www.capterra.com/p/130671/Insightly/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Nimble](https://www.capterra.com/p/123032/Nimble/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM Easier to use and the most reasonably priced. Switched from [Zoho One](https://www.capterra.com/p/166175/Zoho-One/) Zoho erased some of my contact records, created duplicate records when syncing with Google Contacts, and refused to own any of these issues. Review Source JD Julian D. Founder Marketing and Advertising Used the software for: 6-12 months ### "Truly less annoying" August 28, 2024 5.0 A well-rounded CRM for everyday use that improves my ability to keep track of clients without getting in the way of productivity. Pros It's actually less annoying than any other CRM I've tried. It lets me keep track of my activity and clients without adding a lot of steps to my workflow and getting in the way of productivity. Cons There could be more 3rd party integrations. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Pricing and ease of use are the main reasons. Review Source David R. President Publishing Used the software for: 6-12 months ### "Exactly as the name promises" November 15, 2023 5.0 Very positive in all respects once we get to understand that we're having to accept some compromises in return for affordability and user friendliness. Pros It is easy, simple, and just plain works. Sure the feature set is limited, but the price is very very affordable and what it does is easy to understand, use, and benefit from. Cons More sophistication would be great, but I get it. Most of us don't use all the features in other CRM systems, and the add-on costs and complications are appalling. Less Annoying is a great compromise and we're very happy. Reason for choosing Less Annoying CRM Because it is easy to use and actually is used, and is very fairly priced. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Appallingly complex, terrifyingly expensive, and not very useful Review Source RH Robert H. Operations Manager Oil & Energy Used the software for: Less than 6 months ### "EXCELLENT CRM PLATFORM with TOP SHELF SUPPORT" October 29, 2021 4.0 We are extremely pleased with this system. It helped our company achieve professional CRM functionality without major expense or long term contractual obligation Pros LACRM does exactly what we need without a complicated training curve or major customization. The Customer support team is fantastic. They are friendly, knowledgeable and responsive when the need for consultation arises. A very professional CSR team that understands their Clients needs and steps up to technical challenges. Cons I would like to see a better style home page with graphic interface with optional widget type display options and/or ability to see our Company Logo or Brand on the Home page Alternatives considered [Method CRM](https://www.capterra.com/p/130389/Method-CRM/) Reason for choosing Less Annoying CRM The ability to implement a no frills cloud based contact management system with easy to customize fields. Allows our Team to easily maintain sales objectives, activity oversight and pipeline opportunity metrics without sophisticated training element. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We were unsuccessful attempting to integrate Salesforce Review Source EC Elvira C. Co-founder and General Manager Facilities Services Used the software for: 2+ years ### "Great way to stay organized " June 24, 2025 5.0 It is user friendly and love the response of the team. Love to be able to access on the go. Even deleted item by mistake can be recovered. Pros Makes our life easier, at work and when traveling. Use the up almost every day, can take the date anywhere on the globe. "well if we have internet service" Cons Can not think of anything, don't have any complains, I guess I don't like that is making me write 100 characters... Review Source CM Chris M. Sr. Account Executive Printing Used the software for: 2+ years ### "Looking for a simple, easy to use, low cost CRM for your small business? This is it!" March 25, 2025 5.0 Pros This is a very simple, easy to set up and use CRM. Is it Saleforce? No. And that is where its strength lies. Support is super friendly and responsive. If you are looking for a no-nonsense, solid, basic CRM, LACRM is the one for you! Cons Nothing really. If I have any issues, LACRM is quick to solve. Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Reason for choosing Less Annoying CRM ease of setup and use, cost was a factor Review Source JW Joel W. CEO Pres Insurance Used the software for: 2+ years ### "The Little CRM that CAN Do It!!!" November 14, 2024 5.0 As I said we are totally satisfied and I would say we have been using this CRM for at least the last 8 years. It is easy to use and the fact that you can save emails and pdf's to the client's account is extremely useful and this feature has saved my bacom more than once!!! Pros The is a very robust software package. We like it because it is user friendly and thus earns its name ... Less Annoying CRM. It will do far more than what we use it for but we keep learning about new components and placing them into use. We are very satisfied. I have used it for several companies and currently are using it with two of my companies. I highly encourage you to explore this amazing CRM ... kind of like "the little CRM that could"!!! Cons I am sure I should have some things to discuss here .... but I don't!!! Review Source AL Albertus L. Director Financial Services Used the software for: 1-2 years ### "Review November 2024" November 14, 2024 5.0 Great and the team is great in responding back on questions. Pros Ease of using the product, and the flexibility to custom to my needs. Cons Would have liked to have a e-signing option in the product. Also have report setup ability to be in the format that I currently use. But these are not dealbreakers. Reason for choosing Less Annoying CRM Flexibility to set up the program myself in the method I prefer and to do changes myself whenever I like. Review Source DM David M. Broker Insurance Used the software for: 6-12 months ### "Score!!!!!" October 31, 2024 5.0 It's been great. I spent years trying to find a CRM that was simple to use, yet effective. Finally came across LACRM and will only be using them moving forward. Staff is also friendly, which is icing on the cake. Pros Simplicity & staff is friendly. No comlaints. Cons You already fixed the one complaint I had, completing tasks in bulk. Review Source CF Carmaria F. CEO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Rave about LA review" October 14, 2024 4.0 It was good compared to other sites ive used Pros Some of scheduling functions dont work properly Cons Nothing i thought it was a great product Review Source ET Eamonn T. Owner Management Consulting Used the software for: 2+ years ### "Simple to learn and use" August 8, 2024 5.0 Pros is so simple to learn and use. I've used it since I set up my business in 2011 and have never considered replacing it. Cons It meets my needs perfectly in every way Review Source VH Vikki H. Broker Associate Real Estate Used the software for: I used a free trial ### "LessAnnoying Review" August 22, 2024 4.0 Friendly support and prompt with my questions. Pros It is super easy to get started and easy to use. I like the daily reports. Cons It seems to be a bit expensive and they do not discount for Annual payment vs monthly. Review Source SP Sue P. Partner Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Why I chose Less Annoying CRM" September 19, 2023 5.0 I have all my contacts & their individual information in one easily accessible place.I can create groups for the purposes of email drops. It integrates well with Mailchimp.This has saved me a considerable amount of time not only in terms of creating newsletters and target email drops but also in accessing specific information quickly.I can also access purchase histories & and track quotations and work in progress.It has features that the business will 'grow' into.Overall I have found it a pleasure to use.LACRM does exactly what it says on the box! Pros I was originally sceptical about how useful any CRM would be to our business, but that may have been because we were in the middle of huge changes and another change involving more technology felt like a step too far. I really liked the fact that when I trialled it, it was very user friendly.I learn best by actually doing something. I did look at the training videos but dropped in and out of them as I needed to - this was extremely easy to do and best of all the videos were not patronising and did not assume a level of knowledge but explained everything in a straight forward way. That encouraged me to start making trial entires and then deleting them just to see how everything worked The more that I experimented the more I enjoyed LACRM and could see its benefits. I also found the backup support to be excellent. Obviously there can be a time delay as I am in the UK, but the support that I received was given timeously (taking time zones into account) and in a straight forward and easy to understand manner. Cons I am being honest when I say that to date I have not found anything that I do not like.However, I am aware that I am not currently using LACRM to its full potential and indeed may never do so, so perhaps that has to be taken into consideration. Reason for choosing Less Annoying CRM It was user-friendly, uncomplicated & not intimidating - everything needed by a small business owner like me, who is involved in so many different aspects of the business. The price point was also excellent although this was not the main consideration.It made me want to use it which I knew I would never want to do with the other product. However, to be fair that product is probably more geared to a larger more structured organisation. 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