---
title: "Less Annoying CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Less Annoying CRM the right CRM solution for you? Explore 660 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Less Annoying CRM

4.8 (660)

[View alternatives](https://www.capterra.com/p/118921/Less-Annoying-CRM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Less Annoying CRM

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

Mark D

Sales and ServiceMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“I use Less Annoying CRM every day, and its simple, intuitive layout makes it easy to keep track of contacts, follow-ups, and sales activity without getting bogged down in software.“

September 17, 2026

JA

Josh A

Co-founder, VP of MarketingFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years.

“System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc.“

November 6, 2024

SC

Stacy C

Executive RecruiterExecutive Office, Self-employedUsed the software for: Less than 6 months.

“I use it every day to manage searches, candidates, clients and follow-ups. When I’ve needed help, I’ve been able to get it quickly from an actual person who understands the product.“

August 24, 2026

Violeta M

Founder and CEOInternational Trade and Development, 2 - 10 employeesUsed the software for: Less than 6 months.

“When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices.“

February 23, 2026

SL

Steve L

Business Development RepresentativeBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: More than 2 years.

“This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and synchronize and upload to LACRM.“

December 17, 2025

CJ

Chris J

Managing PartnerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“My use case does not support a system-wide change.“

December 15, 2025

Ty K

Commercial Mortgage BrokerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I also like the intake form that I was also able to set up on my own and use it with my website.“

May 29, 2026

Chris G

AgentInsurance, Self-employedUsed the software for: 1-2 years.

“I am not smart enough to really manipulate it to its full potential LOL!“

May 11, 2026

## Showing most helpful reviews

Showing 1-25 of 660 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mark D.  
Sales and Service  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A CRM That Doesn’t Require a CRM to Manage It"

September 17, 2026

5.0

After using ACT in the 1990s and another CRM in the 2010s, I appreciate how easy LACRM is to use. It helps me stay organized and actually gets used every day.

Pros

I use Less Annoying CRM every day, and its simple, intuitive layout makes it easy to keep track of contacts, follow-ups, and sales activity without getting bogged down in software.

Cons

I have no major complaints. It is intentionally straightforward, so users looking for highly complex reporting or extensive customization may need to work within its simpler approach.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Less Annoying CRM

Capability for the price. You can't beat it.

Review Source

Ty K.  
Commercial Mortgage Broker  
Financial Services  
Used the software for: 2+ years

### "Excellent CRM, Easy to Use"

May 29, 2026

5.0

My overall experience has been very good and I plan to use LACRM for many year to come. I would highly recommend it to others.

Pros

It is easy to use, and I was able to customize everything specifically for my business without having to pay someone to do it. I also like the intake form that I was also able to set up on my own and use it with my website. The pipelines and opportunities were also easy to set up. In addition, it is an excellent value compared to other systems I looked at. The other systems were too complex and were not easy to use. There are so many great features that make LACRM very easy to use.

Cons

I wish I could send an email to a group (such as lenders) for my deals directly through the system without having to use a 3rd party. I am currently using another system to do this. If this was possible, it would help a lot since I use LACRM for everything else.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Less Annoying CRM

I researched using Google and ready good reviews about LACRM. I tried it and agree with the reviews.

Review Source

AB

Anthony B.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Less Annoying CRM is the bomb!"

October 19, 2026

5.0

From the day I signed on, I have been impressed with the ease of use in setting up the program. Customizing it is simple. Navigation is flawless.

Pros

The quick response time when you have a question. The ease of use of the program right from the start.

Cons

So far, I can't find anything I don't like about Less Annoying CRM. the program does everything I need it to do.

Alternatives considered

[Act!](https://www.capterra.com/p/175860/Act/)

Reason for choosing Less Annoying CRM

It felt right. something about feeling like the team was right in my office.

Review Source

KG

Krista G.  
VP  
Construction  
Used the software for: 2+ years

### "Intuitive Easy to Use CRM"

April 23, 2026

3.0

We have had a problem free experience. We have never experienced the website being down or losing information. It is reliable.

Pros

We use Less Annoying or contact management. I really like the ability to assign tags/create groups withint the platform.

Cons

I do not like that Less Annoying does not have a legitimate work flow/project tracker. You have to create a 'new contact' for a project, so the info fields are not really specific to projects.

Review Source

SC

Stacy C.  
Executive Recruiter  
Executive Office  
Used the software for: Less than 6 months

### "A CRM I actually use"

August 24, 2026

5.0

’ve had a very good experience with Less Annoying CRM. I started using it when I launched my recruiting business and was able to build out the entire system and have it working for me within about a week. I use it every day to manage searches, candidates, clients and follow-ups. When I’ve needed help, I’ve been able to get it quickly from an actual person who understands the product.

Pros

I started using Less Annoying CRM when I launched my own recruiting business, and I had the entire thing built out and working for me within about a week. That was probably the biggest selling point. I’ve used much more complicated systems, and I didn’t want a CRM that required me to spend half my time managing the CRM. LACRM is simple, straightforward and does what I need it to do. I can see where every search stands, keep track of candidates and clients, and find the information I need without digging through layers of unnecessary features. Is there an occasional feature I wish it had? Absolutely. But I’ll take a system that I actually use every day over one with 100 features I don’t need. And whenever I’ve had a question, I’ve gotten help from an actual person who knew what they were talking about. The name is pretty accurate. It really is less annoying.

Cons

There are a few features I occasionally wish it had, but that’s the tradeoff for keeping the system simple. I’d much rather have a CRM that does what I need and is easy to use than one overloaded with features I’ll never touch.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Reason for choosing Less Annoying CRM

All these other products were too complicated and forced me to use workflows that were unnecessary.

Switched from

[Airtable](https://www.capterra.com/p/146652/Airtable/)

Airtable was clunky, complicated, and the user interface was terrible.

Review Source

JM

Judy M.  
Sales Administration Coordinator  
Hospitality  
Used the software for: 2+ years

### "LACRM really is Less Annoying!"

August 30, 2026

5.0

Customer support is superb, they really do care about their customers, yet another oddity in today's world.

Pros

LACRM is the answer for small businesses, contact management covered at a fraction of the cost. I have worked on global CRM systems & LACRM is an absolute pleasure compared with more elaborate offerings out there.

Cons

Wishing reports had contacts attached to appropriate companies but still excellent option for task management.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Less Annoying CRM

Cost, Salesforce wanted 3.5K per mth and as a new business we simply could not waste our money on that.

Review Source

Chris G.  
Agent  
Insurance  
Used the software for: 1-2 years

### "Incredible Value For The Investment"

May 11, 2026

5.0

Positive. It's easy to work with and the support is truly outstanding! I have been able to import a lot of contacts without a lot of hassle. I have never felt the system was insecure to use.

Pros

It's pretty intuitive and completely customizable. At first I thought for as little as they charge for a monthly subscription it would be bare bones but that is not the case at all.

Cons

I am not smart enough to really manipulate it to its full potential LOL! They need to incorporate AI to help the customer get the most out of customizing the functionality of the system.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

LACRM is much easier to use and manipulate and it's intuitive.

Review Source

Stephen M.  
owner and travel consultant  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great value for the money."

May 1, 2026

5.0

CRM is intuitive and easy to use. For the money, it is perfect for my needs. I have been able to customize it quite easily.

Pros

Less Annoying CRM is quite flexible and easy to use. It makes keeping track of all my travel sales a snap.

Cons

When looking at a specific client, I would like the option of only seeing items that are open by default. I should still be able to look at everything, bit those items that are closed, normally won't need to be seen again.

Alternatives considered

[Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/)

Reason for choosing Less Annoying CRM

LessAnnoyingCRM was powerful enough for my needs, and less costly than 4 or five other systems, including ones not listed in this survey.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Needed something much more comprehensive than spreadsheets.

Review Source

TS

Tana S.  
Certified Health and Medicare Advisor  
Insurance  
Used the software for: Less than 6 months

### "Fabulous product and service"

August 27, 2026

5.0

From day 1 LA CRM has been there for me every step. Any questions that I had they were happy to answer and even set up a virtual meeting to go over a few questions I had. All even before I was a paying customer. The system has also been very easy to set up and get customers loaded in and was able to use it immediately.

Pros

I love the fact it is much more simple and easy to learn and navigate than a lot of CRM systems. It's fantastic that I can do my own customizations as well.

Cons

I haven't found much that I think there could be improvement on, to be honest. Some very minor things are that I wish that the policy number would show in my policies I have entered and that there was a specific phone number format for entering them into LA CRM.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)

Reason for choosing Less Annoying CRM

Less expensive and it had everything I needed for being a 1 person small business.

Review Source

DL

Denis L.  
Customer service rep  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "LESSANNOYINGDEN"

September 18, 2026

5.0

I appreciate that it is easy to implement, affordable, and does not overwhelm users with unnecessary features.

Pros

Very easy to learn and use, even for people with little CRM experience. Clean, straightforward interface with minimal complexity.

Cons

Reporting and analytics are relatively basic. Limited scalability for rapidly growing businesses. No mobile app.

Review Source

PS

Patti S.  
Marketing Director  
Machinery  
Used the software for: Less than 6 months

### "Easy to use, no frustration!"

November 24, 2025

5.0

I joined a company that was already using LACRM. I had no experience with the system but learned it quickly. The platform is easy to use and gives me the information I need without frustration. Their customer support responds quickly and resolves issues effectively.

Pros

Less Annoying CRM is one of the most user-friendly CRM systems that I have used. Just as they name says, it's much less annoying than other services!

Cons

There's not much that I don't like - it doesn't have as many capabilities as some of the other larger programs, but for a smaller company it works great.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Changed companies, new company had recently implemented LACRM

Review Source

RL

Ronna L.  
Travel Advisor - Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great product with wonderful support"

May 1, 2025

5.0

LACRM is easy to use and very customizable. Customer support listens to your needs and works to hard to come up with a solution.

Pros

Customer support is amazing! They are very responsive and eager to teach new features and show how they can help with your business.

Cons

Honestly, I can't think of any cons because anytime I have a need, LACRM comes up quickly with a solution.

Review Source

NS

Nikos S.  
Sales engineer  
Medical Devices  
Used the software for: 2+ years

### "Really Less Annoying CRM"

March 11, 2025

5.0

Excellent! Can use it in the office, on the road, at home

Pros

Ease of use, works seamless on the phone too, freedom to edit but not too much

Cons

Doesn't work with syncing the replied emails to the customer

Switched from

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Too compicated and we were depending on the vendor of the system to make any changes

Review Source

Jason H.  
Chief DreamWeaver  
Computer Software  
Used the software for: Less than 6 months

### "The CRM I've been looking for for years..."

December 27, 2024

5.0

Outstanding! I recommend this for all those who want a purpose build tool that does what it says it will do and gives you the flexibility to choose other best-of-breed tools and integrate with them.

Pros

It doesnt try to be anything it's not. That is why it's not annoying. Excellent support and done by humans! Simple billing and affordable. It has an easy API for integrations. Great value for money.

Cons

If you're coming from one of the many other CRMs it takes you a little while to get your head around opportunities/deals pipelines and viewing your sales funnel.

Alternatives considered

[Friday CRM](https://www.capterra.com/p/194676/Friday-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Reason for choosing Less Annoying CRM

For the reasons given above. It meets my needs.

Switched from

[Friday CRM](https://www.capterra.com/p/194676/Friday-CRM/)

I needed a product that was purpose-built for CRM and even though I went from a free to a paid product, I'm happy I made the move. I wanted to and still want to be able to choose best of breed tools and integrate them thus customizing to our needs.

Review Source

David R.  
President  
Publishing  
Used the software for: 6-12 months

### "Exactly as the name promises"

November 15, 2023

5.0

Very positive in all respects once we get to understand that we're having to accept some compromises in return for affordability and user friendliness.

Pros

It is easy, simple, and just plain works. Sure the feature set is limited, but the price is very very affordable and what it does is easy to understand, use, and benefit from.

Cons

More sophistication would be great, but I get it. Most of us don't use all the features in other CRM systems, and the add-on costs and complications are appalling. Less Annoying is a great compromise and we're very happy.

Reason for choosing Less Annoying CRM

Because it is easy to use and actually is used, and is very fairly priced.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Appallingly complex, terrifyingly expensive, and not very useful

Review Source

DZ

David Z.  
Business Development  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Excellent CRM for our small company (with a big footprint)"

October 23, 2020

5.0

We are very happy with LACRM on every level. It has helped us get super-organized in a short time in a painless fashion.

Pros

Less Annoying CRM offers our small company the ability to track each of our individual sales from lead to close, including financial stats. We have set up a special customized contact field for our international dept. We are considering adding a separate pipeline to track collections for delinquent accounts. It’s so flexible and effective, that I can imagine customizing it to track and administer any part of our business. This is a manual, hands-on product. Its customization does not come from dozens of complicated adjustable but hard-to-edit macros, but instead from accessible, logical, immediate relationships between the functions. And all our data can be output in easily-handled spreadsheets and compressed data folders, so it could be easily migrated or adapted for other functions if necessary. The whole LessAnnoying system is deceptively simple. There's nothing we've needed to do that couldn't be handled in a straightforward manner. I can see that maybe some larger companies might need more complex systems to track their customer interactions, with multiple permission sets for their various sales territories. Especially if they need to output complex pre-set reports to show relationships between different business units and products etc. But although our training and certification company has a footprint that involves thousands of professionals across the globe, at our heart we are a 12-person staff, including a 2-person sales office, with clear, basic needs.

Cons

I can't think of anything I would change. There was a limitation that required documents (PDFs and JPGs of our proposals and contracts) to be stored without specific organization within the contacts only. But that feature has just been upgraded so these docs can be stored attached to the relevant individual sale (opportunity, as we call that pipeline). Not only does the LACRM staff respond immediately to our phone calls for support and instruction; they actually listen to our needs and suggestions and make small, useful, incremental upgrades as necessary. This app offers consistency without rigidity.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Kommo](https://www.capterra.com/p/120048/Kommo/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Less Annoying CRM

The main competitor we test-drove was Hubspot, and we found it to be basically a re-working of Salesforce. Hubspot seemed to replace the Salesforce set of complex nomenclature with another set of also complex, unfamiliar terms and processes. While such apps are super-customizable and flexible, and probably great for larger companies, our small multi-tasking staff needs uncomplicated and straightforward administration. There were other reasons we didn't go with the other competitors we looked at. LACRM just seemed to click with us right away.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Salesforce was way too big and complicated for our small company. It was originally chosen around 2010 by a previous staff member who, I believe, chose Salesforce for its market dominance at the time.

Review Source

RH

Robert H.  
Operations Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "EXCELLENT CRM PLATFORM with TOP SHELF SUPPORT"

October 29, 2021

4.0

We are extremely pleased with this system. It helped our company achieve professional CRM functionality without major expense or long term contractual obligation

Pros

LACRM does exactly what we need without a complicated training curve or major customization. The Customer support team is fantastic. They are friendly, knowledgeable and responsive when the need for consultation arises. A very professional CSR team that understands their Clients needs and steps up to technical challenges.

Cons

I would like to see a better style home page with graphic interface with optional widget type display options and/or ability to see our Company Logo or Brand on the Home page

Alternatives considered

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)

Reason for choosing Less Annoying CRM

The ability to implement a no frills cloud based contact management system with easy to customize fields. Allows our Team to easily maintain sales objectives, activity oversight and pipeline opportunity metrics without sophisticated training element.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

We were unsuccessful attempting to integrate Salesforce

Review Source

SS

Shelby S.  
Founder  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "LACRM Review"

December 25, 2025

5.0

Pros

A couple of things that I've really enjoyed that Less Annoying CRM has is good customer support and the platform is really easy to use.

Cons

There are several things that I enjoy about Less Annoying CRM. For an area of improvement, considering the idea of business efficiency and time savings when updating/adding new features.

Review Source

CB

Clarelle B.  
Admin Assistant  
Building Materials  
Used the software for: 1-2 years

### "A very simple tool for small business success"

May 12, 2025

5.0

Great so far and fulfills our needs. We are a company of ~20 so a handful of us utilize it for workflow/organizations.

Pros

Very easy to use and it is affordable, pricing is not complicated (no tiers, no upsells). It's customizable enough that you can tweak fields, piplines, and workflows to your own liking.

Cons

The features are not advanced (no deep automation, advanced reporting, or much integration options), but given it's affordability it's understandable. The mobile app could be a little better as well.

Switched from

[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Monday.com pricing was not ideal for us.

Review Source

MO

Marco O.  
Supply chain specialist  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "I like working with LACRM"

March 3, 2025

5.0

Pros

It is jost so simple to work with, very logic and easy to go throug

Cons

not sure, I do not have something in maind that don´t like about LA CRM

Review Source

AL

Albertus L.  
Director  
Financial Services  
Used the software for: 1-2 years

### "Review November 2024"

November 14, 2024

5.0

Great and the team is great in responding back on questions.

Pros

Ease of using the product, and the flexibility to custom to my needs.

Cons

Would have liked to have a e-signing option in the product. Also have report setup ability to be in the format that I currently use. But these are not dealbreakers.

Reason for choosing Less Annoying CRM

Flexibility to set up the program myself in the method I prefer and to do changes myself whenever I like.

Review Source

HS

Herbie S.  
MD  
Online Media  
Used the software for: 1-2 years

### "Cost effective and easy to use. The CRM for SMEs"

December 15, 2024

4.0

Simply this, It works and is easy to use.

Pros

Easy to use. Cost effective. Doesn't have all the bells and whistles of the well known and ultra expensive market leaders, but these bells and whistles are hardly ever used, so who cares!

Cons

Perhaps the user interface could be a bit more intuitive.

Review Source

SP

Sue P.  
Partner  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Why I chose Less Annoying CRM"

September 19, 2023

5.0

I have all my contacts & their individual information in one easily accessible place.I can create groups for the purposes of email drops. It integrates well with Mailchimp.This has saved me a considerable amount of time not only in terms of creating newsletters and target email drops but also in accessing specific information quickly.I can also access purchase histories & and track quotations and work in progress.It has features that the business will 'grow' into.Overall I have found it a pleasure to use.LACRM does exactly what it says on the box!

Pros

I was originally sceptical about how useful any CRM would be to our business, but that may have been because we were in the middle of huge changes and another change involving more technology felt like a step too far. I really liked the fact that when I trialled it, it was very user friendly.I learn best by actually doing something. I did look at the training videos but dropped in and out of them as I needed to - this was extremely easy to do and best of all the videos were not patronising and did not assume a level of knowledge but explained everything in a straight forward way. That encouraged me to start making trial entires and then deleting them just to see how everything worked The more that I experimented the more I enjoyed LACRM and could see its benefits. I also found the backup support to be excellent. Obviously there can be a time delay as I am in the UK, but the support that I received was given timeously (taking time zones into account) and in a straight forward and easy to understand manner.

Cons

I am being honest when I say that to date I have not found anything that I do not like.However, I am aware that I am not currently using LACRM to its full potential and indeed may never do so, so perhaps that has to be taken into consideration.

Reason for choosing Less Annoying CRM

It was user-friendly, uncomplicated & not intimidating - everything needed by a small business owner like me, who is involved in so many different aspects of the business. The price point was also excellent although this was not the main consideration.It made me want to use it which I knew I would never want to do with the other product. However, to be fair that product is probably more geared to a larger more structured organisation.

Review Source

RR

Rachel R.  
Trustee  
Individual & Family Services  
Used the software for: 6-12 months

### "LACRM for social work/case/client management"

September 23, 2021

5.0

I would be hard pressed to find any fault with LACRM for the purposes we use it for. We capture client data, establish safety protocols, keep case (SOAP) notes, document referrals, maintain statistics. I can also happily say that we are aware that having LACRM in use by an advocate in the field has recently led to a client's life having been saved. Well worth every penny (and probably more). LACRM, in comparison with other products we checked was also the most cost-efficient.

Pros

We are a community advocacy service, dealing with people who are struggling as victims or perpetrators of domestic violence. We also advocate for our clients with other community services. We found that LACRM is easy to use, simple to structure, and easy to remodel when new needs arise. We chose it because of it's ability to adapt immediately to the needs of our advocates.

Cons

The only area that we had trouble with was the shared contacts (networks). We found the workaround, but it costs us an extra user each month so of course it padded out the cost overall. Despite that, we felt it was worth the additional cost when we analysed the other features usefulness to us.

Review Source

AG

Avery G.  
Owner  
Legal Services  
Used the software for: 2+ years

### "Air Traffic Control for Your Business. It's the DASHBOARD for sure"

May 1, 2023

5.0

There are many but LACRM is a MUST for any business. I don't understand people who push back when I suggest they implement it. I have something happen now THREE times with different clients, and here is where LACRM has an opportunity to be creative in their marketing. Video is needed for potential employees of companies who DO NOT WANT TO BE HELD ACCOUNTABLE for their activities. I get pushback often from people who are offended that they have to enter data other than contact, into the platform. In other words, they don't want to be held accountable or document their activities. Garbage in equals garbage out.

Pros

LACRM is powerful and easy to navigate. It's flexible too. One can use it for simple contact management, and that's fine, but when all the different modules are set up, this platform is the heartbeat of a business. The platform can easily be misunderstood, and I would imagine most users don't understand the full impact it can make in their activities. The "system" allows you to anticipate what's coming or not based on the activity entered.

Cons

Integration with a current system all depends if a company has its current system documented and understood by all. I provide consulting for companies interested in LACRM (that's one of my businesses). The LACRM part of implementation is seamless. I do have a few other issues. Mail handling is a problem, and I am not pleased with the responses from the team. I've used other CRMs that have the mail built into the platform and that makes for a more confident capture of needed data.

Reason for choosing Less Annoying CRM

Ease of use, cost.

Review Source

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