--- title: "Less Annoying CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Less Annoying CRM the right Financial CRM solution for you? Explore 657 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/" page_type: "reviews" language: "en" --- Less Annoying CRM 4.8 (657) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Less Annoying CRM Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews SL Steve L Business Development RepresentativeBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: More than 2 years. “This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and synchronize and upload to LACRM.“ December 17, 2025 JA Josh A Co-founder, VP of MarketingFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc.“ November 6, 2024 Ty K Commercial Mortgage BrokerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “I also like the intake form that I was also able to set up on my own and use it with my website.“ May 29, 2026 Violeta M Founder and CEOInternational Trade and Development, 2 - 10 employeesUsed the software for: Less than 6 months. “When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices.“ February 23, 2026 KG Krista G VPConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I really like the ability to assign tags/create groups withint the platform.“ April 23, 2026 KG Krista G VPConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I do not like that Less Annoying does not have a legitimate work flow/project tracker.“ April 23, 2026 Pat W Sales administratorMedia Production, 11 - 50 employeesUsed the software for: 1-2 years. “Their customer support is also excellent—friendly, responsive, and genuinely helpful. If you’re looking for a CRM that keeps things straightforward while still giving you all the essentials to manage your business effectively, Less Annoying CRM is a great choice.“ November 26, 2025 CG Chris G Business IntermediaryInvestment Banking, Self-employedUsed the software for: 6-12 months. “Many competitors claim to be simple and they over complicate and never take a call.“ April 10, 2026 ## Showing most helpful reviews Showing 1-25 of 657 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ty K. Commercial Mortgage Broker Financial Services Used the software for: 2+ years ### "Excellent CRM, Easy to Use" May 29, 2026 5.0 My overall experience has been very good and I plan to use LACRM for many year to come. I would highly recommend it to others. Pros It is easy to use, and I was able to customize everything specifically for my business without having to pay someone to do it. I also like the intake form that I was also able to set up on my own and use it with my website. The pipelines and opportunities were also easy to set up. In addition, it is an excellent value compared to other systems I looked at. The other systems were too complex and were not easy to use. There are so many great features that make LACRM very easy to use. Cons I wish I could send an email to a group (such as lenders) for my deals directly through the system without having to use a 3rd party. I am currently using another system to do this. If this was possible, it would help a lot since I use LACRM for everything else. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM I researched using Google and ready good reviews about LACRM. I tried it and agree with the reviews. Review Source SC Stacy C. Executive Recruiter Executive Office Used the software for: Less than 6 months ### "A CRM I actually use" August 24, 2026 5.0 ’ve had a very good experience with Less Annoying CRM. I started using it when I launched my recruiting business and was able to build out the entire system and have it working for me within about a week. I use it every day to manage searches, candidates, clients and follow-ups. When I’ve needed help, I’ve been able to get it quickly from an actual person who understands the product. Pros I started using Less Annoying CRM when I launched my own recruiting business, and I had the entire thing built out and working for me within about a week. That was probably the biggest selling point. I’ve used much more complicated systems, and I didn’t want a CRM that required me to spend half my time managing the CRM. LACRM is simple, straightforward and does what I need it to do. I can see where every search stands, keep track of candidates and clients, and find the information I need without digging through layers of unnecessary features. Is there an occasional feature I wish it had? Absolutely. But I’ll take a system that I actually use every day over one with 100 features I don’t need. And whenever I’ve had a question, I’ve gotten help from an actual person who knew what they were talking about. The name is pretty accurate. It really is less annoying. Cons There are a few features I occasionally wish it had, but that’s the tradeoff for keeping the system simple. I’d much rather have a CRM that does what I need and is easy to use than one overloaded with features I’ll never touch. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing Less Annoying CRM All these other products were too complicated and forced me to use workflows that were unnecessary. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Airtable was clunky, complicated, and the user interface was terrible. Review Source KG Krista G. VP Construction Used the software for: 2+ years ### "Intuitive Easy to Use CRM" April 23, 2026 3.0 We have had a problem free experience. We have never experienced the website being down or losing information. It is reliable. Pros We use Less Annoying or contact management. I really like the ability to assign tags/create groups withint the platform. Cons I do not like that Less Annoying does not have a legitimate work flow/project tracker. You have to create a 'new contact' for a project, so the info fields are not really specific to projects. Review Source Chris G. Agent Insurance Used the software for: 1-2 years ### "Incredible Value For The Investment" May 11, 2026 5.0 Positive. It's easy to work with and the support is truly outstanding! I have been able to import a lot of contacts without a lot of hassle. I have never felt the system was insecure to use. Pros It's pretty intuitive and completely customizable. At first I thought for as little as they charge for a monthly subscription it would be bare bones but that is not the case at all. Cons I am not smart enough to really manipulate it to its full potential LOL! They need to incorporate AI to help the customer get the most out of customizing the functionality of the system. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) LACRM is much easier to use and manipulate and it's intuitive. Review Source JM Judy M. Sales Administration Coordinator Hospitality Used the software for: 2+ years ### "LACRM really is Less Annoying!" August 30, 2026 5.0 Customer support is superb, they really do care about their customers, yet another oddity in today's world. Pros LACRM is the answer for small businesses, contact management covered at a fraction of the cost. I have worked on global CRM systems & LACRM is an absolute pleasure compared with more elaborate offerings out there. Cons Wishing reports had contacts attached to appropriate companies but still excellent option for task management. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Less Annoying CRM Cost, Salesforce wanted 3.5K per mth and as a new business we simply could not waste our money on that. Review Source AD Adelita D. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Excellent CRM System" May 20, 2026 5.0 Love them. I refer people to them all the time. An excellent CRM choice if you're needing a gateway into finally actually having and using a CRM. Pros So easy to use, cost is great for a small business, and the team? Beyond amazing. They have an excellent personal touch and I never have ever felt like I am talking to a bot. In fact when I first signed up a member of their team personally reached out to me to see if I had been referred by someone else (which I had) because they didn't want either of us to miss our referral discount. Cons I wish there were a few more options on filtering and automations, which I understand why they aren't there due to this being as simple as possible for a CRM. Some of the filtering may be user issues haha. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM It was more affordable and I couldn't stomach paying too much as a small business. Review Source LP Lisa P. Realtor Real Estate Used the software for: 1-2 years ### "Just over a year and I'm still loving it! " May 21, 2026 5.0 I've really enjoyed using it! It's been just over a year and it has become a daily routine for me to log-in, check in with warm contacts, and organize tasks/information. I think the pricepoint is great for what you get, and the user experience and customer service are simple and easy. Pros I like how simple it is - no fluff or extra stuff like flyers or email campaigns. That's not what I wanted a CRM for. Just simply to organize contacts and make it easy to update them! Cons I'd like the ability to set recurring tasks. I have done some workarounds for it, but that's one feature that would be great. Switched from [MoxiEngage](https://www.capterra.com/p/173358/MoxiWorks/) I was not happy with the functionality or user friendliness Review Source Michael L. Partner Executive Office Used the software for: Less than 6 months ### "Working with LACRM" May 25, 2026 5.0 LACRM is the software tool that requires the fewest clicks for my daily work. It offers customization, for example through custom input fields. The app starts up and runs smoothly, without lag. Support is focused and responsive, although it is rarely needed. Pros LACRM is very easy to use and not overloaded with features. API access is included in the subscription. Cons I cannot really find things I don’t like. One feature I would appreciate: An expand function in the activity report, expanding all email texts. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) LACRM is much easier to use. LACRM offers access to the API. Review Source TS Tana S. Certified Health and Medicare Advisor Insurance Used the software for: Less than 6 months ### "Fabulous product and service" August 27, 2026 5.0 From day 1 LA CRM has been there for me every step. Any questions that I had they were happy to answer and even set up a virtual meeting to go over a few questions I had. All even before I was a paying customer. The system has also been very easy to set up and get customers loaded in and was able to use it immediately. Pros I love the fact it is much more simple and easy to learn and navigate than a lot of CRM systems. It's fantastic that I can do my own customizations as well. Cons I haven't found much that I think there could be improvement on, to be honest. Some very minor things are that I wish that the policy number would show in my policies I have entered and that there was a specific phone number format for entering them into LA CRM. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/) Reason for choosing Less Annoying CRM Less expensive and it had everything I needed for being a 1 person small business. Review Source PTC Piergiorgio Tamiazzo C. Project Manager Individual & Family Services Used the software for: 1-2 years ### "Less Annoying CRM Streamlines Email Marketing in Our Company" July 19, 2026 5.0 For the days I have been using Less Annoying CRM, everything has been fantastic. The experience with Less Annoying CRM is incredible. Pros Less Annoying CRM is an accurate platform that has amazing and reliable email marketing features. I like the simplicity and reliability of Less Annoying CRM. Cons Less Annoying CRM has an impressive interface that makes email marketing for us. I experience no problems when using Less Annoying CRM. Review Source NS Nikos S. Sales engineer Medical Devices Used the software for: 2+ years ### "Really Less Annoying CRM" March 11, 2025 5.0 Excellent! Can use it in the office, on the road, at home Pros Ease of use, works seamless on the phone too, freedom to edit but not too much Cons Doesn't work with syncing the replied emails to the customer Switched from [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Too compicated and we were depending on the vendor of the system to make any changes Review Source Jason H. Chief DreamWeaver Computer Software Used the software for: Less than 6 months ### "The CRM I've been looking for for years..." December 27, 2024 5.0 Outstanding! I recommend this for all those who want a purpose build tool that does what it says it will do and gives you the flexibility to choose other best-of-breed tools and integrate with them. Pros It doesnt try to be anything it's not. That is why it's not annoying. Excellent support and done by humans! Simple billing and affordable. It has an easy API for integrations. Great value for money. Cons If you're coming from one of the many other CRMs it takes you a little while to get your head around opportunities/deals pipelines and viewing your sales funnel. Alternatives considered [Friday CRM](https://www.capterra.com/p/194676/Friday-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/) Reason for choosing Less Annoying CRM For the reasons given above. It meets my needs. Switched from [Friday CRM](https://www.capterra.com/p/194676/Friday-CRM/) I needed a product that was purpose-built for CRM and even though I went from a free to a paid product, I'm happy I made the move. I wanted to and still want to be able to choose best of breed tools and integrate them thus customizing to our needs. Review Source AA Andy A. Executive Director Professional Training & Coaching Used the software for: Less than 6 months ### "It Really Is Less Annoying..." January 22, 2025 5.0 This was the perfect CRM program for me to start my business with. If you are a solo personal brand entrepreneur this is an ideal CRM platform to use based on what you get for what you pay. Pros I first heard about Less Annoying CRM from a colleague at a seminar. I am a personal brand entrepreneur and did not need the expense of or complication of a huge CRM program. After trying it, I was very impressed on how simple and effective LACRM was to use. Also, the customer service is AMAZING. Cons I haven't really found anything that I dislike. It took me awhile to learn how to navigate some of the features, but with anything it gets easier use. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM Price and ease of use. This was a better fit for me as a start up. Review Source AO Andrew O. CEO Computer Software Used the software for: Less than 6 months ### "The Best CRM for Most Startups" October 14, 2024 5.0 Using it to track customers, pilots, and even some investors. Quick, simple, all the things I need in a CRM and none of the overwrought complexity that other systems have. Pros Very streamlined product, basically every feature I need for running a small startup, and super simple setup. Cons The lack of customizable reports. There is good existing reporting, but sometimes I'd like to be able to see/pivot my data without having to export to .csv. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM Simpler, easier to deploy and use. Cheaper. Enough customization for me. Review Source David R. President Publishing Used the software for: 6-12 months ### "Exactly as the name promises" November 15, 2023 5.0 Very positive in all respects once we get to understand that we're having to accept some compromises in return for affordability and user friendliness. Pros It is easy, simple, and just plain works. Sure the feature set is limited, but the price is very very affordable and what it does is easy to understand, use, and benefit from. Cons More sophistication would be great, but I get it. Most of us don't use all the features in other CRM systems, and the add-on costs and complications are appalling. Less Annoying is a great compromise and we're very happy. Reason for choosing Less Annoying CRM Because it is easy to use and actually is used, and is very fairly priced. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Appallingly complex, terrifyingly expensive, and not very useful Review Source DZ David Z. Business Development Professional Training & Coaching Used the software for: 1-2 years ### "Excellent CRM for our small company (with a big footprint)" October 23, 2020 5.0 We are very happy with LACRM on every level. It has helped us get super-organized in a short time in a painless fashion. Pros Less Annoying CRM offers our small company the ability to track each of our individual sales from lead to close, including financial stats. We have set up a special customized contact field for our international dept. We are considering adding a separate pipeline to track collections for delinquent accounts. It’s so flexible and effective, that I can imagine customizing it to track and administer any part of our business. This is a manual, hands-on product. Its customization does not come from dozens of complicated adjustable but hard-to-edit macros, but instead from accessible, logical, immediate relationships between the functions. And all our data can be output in easily-handled spreadsheets and compressed data folders, so it could be easily migrated or adapted for other functions if necessary. The whole LessAnnoying system is deceptively simple. There's nothing we've needed to do that couldn't be handled in a straightforward manner. I can see that maybe some larger companies might need more complex systems to track their customer interactions, with multiple permission sets for their various sales territories. Especially if they need to output complex pre-set reports to show relationships between different business units and products etc. But although our training and certification company has a footprint that involves thousands of professionals across the globe, at our heart we are a 12-person staff, including a 2-person sales office, with clear, basic needs. Cons I can't think of anything I would change. There was a limitation that required documents (PDFs and JPGs of our proposals and contracts) to be stored without specific organization within the contacts only. But that feature has just been upgraded so these docs can be stored attached to the relevant individual sale (opportunity, as we call that pipeline). Not only does the LACRM staff respond immediately to our phone calls for support and instruction; they actually listen to our needs and suggestions and make small, useful, incremental upgrades as necessary. This app offers consistency without rigidity. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Kommo](https://www.capterra.com/p/120048/Kommo/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Less Annoying CRM The main competitor we test-drove was Hubspot, and we found it to be basically a re-working of Salesforce. Hubspot seemed to replace the Salesforce set of complex nomenclature with another set of also complex, unfamiliar terms and processes. While such apps are super-customizable and flexible, and probably great for larger companies, our small multi-tasking staff needs uncomplicated and straightforward administration. There were other reasons we didn't go with the other competitors we looked at. LACRM just seemed to click with us right away. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce was way too big and complicated for our small company. It was originally chosen around 2010 by a previous staff member who, I believe, chose Salesforce for its market dominance at the time. Review Source EC Elvira C. Co-founder and General Manager Facilities Services Used the software for: 2+ years ### "Great way to stay organized " June 24, 2025 5.0 It is user friendly and love the response of the team. Love to be able to access on the go. Even deleted item by mistake can be recovered. Pros Makes our life easier, at work and when traveling. Use the up almost every day, can take the date anywhere on the globe. "well if we have internet service" Cons Can not think of anything, don't have any complains, I guess I don't like that is making me write 100 characters... Review Source EG Ed G. Mortgage Broker Financial Services Used the software for: Less than 6 months ### "5 Star Less Annoying CRM" March 17, 2025 5.0 Less Annoying CRM is truly exceptional software that deserves every one of its five stars. What makes it stand out is its perfect balance of simplicity and customization. The platform is refreshingly straightforward to use, eliminating the frustration and steep learning curve that comes with many other CRM solutions. Yet, it doesn't sacrifice functionality for this simplicity. It reminds me of the ocean - you can comfortably wade along the shore if you prefer to use its basic features, or you can dive as deep as you like into its customization options to tailor the experience precisely to your business needs. The choice is entirely yours, making it adaptable to users of all experience levels. I've been thoroughly pleased with how the software has adapted to my specific requirements without overwhelming me with unnecessary complexity. Less Annoying CRM truly lives up to its name by providing a customer relationship management solution that simply works without the usual headaches. Highly recommended for any business looking for a flexible, user-friendly CRM solution! Pros Very simple and easy to use. The flow and setup is very intuitive. Cons Not much to say that I don't like about the software. Review Source LC Lauren C. Web designer Information Technology and Services Used the software for: Less than 6 months ### "Easy and intuitive to use" May 16, 2025 5.0 Pros Easy and intuitive to use. If you need help, the documentation is great and the support team are very responsive and helpful. I love that it's easy to get to the documentation from every screen within the app. It's also highly customisable for different use cases without being overwhelming like other platforms tend to be. Cons I haven't found anything so far that I haven't liked. Review Source MO Marco O. Supply chain specialist Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "I like working with LACRM" March 3, 2025 5.0 Pros It is jost so simple to work with, very logic and easy to go throug Cons not sure, I do not have something in maind that don´t like about LA CRM Review Source RS Rochelle S. Founder Professional Training & Coaching Used the software for: 6-12 months ### "Love Less Annoying CRM!" December 10, 2024 5.0 It's a great database that has helped us keep track of our clients and outreach status. Pros It's so easy to use! Has all of the necessary functions without all of the "fluff" we don't need. Cons It was a bit hard to set up, but the support team was a huge help during onboarding. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Pipedrive was too complicated and expensive. Review Source CG Carlos G. Associate Project Manager Commercial Real Estate Used the software for: 1-2 years ### "Associate Project Manager" October 23, 2024 5.0 LACRM is a great tool and very easy to use. Therefore loved it. Pros Being able to organize my Tenants and Vendors by region by creating groups. Cons lot of manual input. But once information is in, it is a great tool. Review Source SP Sue P. Partner Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Why I chose Less Annoying CRM" September 19, 2023 5.0 I have all my contacts & their individual information in one easily accessible place.I can create groups for the purposes of email drops. It integrates well with Mailchimp.This has saved me a considerable amount of time not only in terms of creating newsletters and target email drops but also in accessing specific information quickly.I can also access purchase histories & and track quotations and work in progress.It has features that the business will 'grow' into.Overall I have found it a pleasure to use.LACRM does exactly what it says on the box! Pros I was originally sceptical about how useful any CRM would be to our business, but that may have been because we were in the middle of huge changes and another change involving more technology felt like a step too far. I really liked the fact that when I trialled it, it was very user friendly.I learn best by actually doing something. I did look at the training videos but dropped in and out of them as I needed to - this was extremely easy to do and best of all the videos were not patronising and did not assume a level of knowledge but explained everything in a straight forward way. That encouraged me to start making trial entires and then deleting them just to see how everything worked The more that I experimented the more I enjoyed LACRM and could see its benefits. I also found the backup support to be excellent. Obviously there can be a time delay as I am in the UK, but the support that I received was given timeously (taking time zones into account) and in a straight forward and easy to understand manner. Cons I am being honest when I say that to date I have not found anything that I do not like.However, I am aware that I am not currently using LACRM to its full potential and indeed may never do so, so perhaps that has to be taken into consideration. Reason for choosing Less Annoying CRM It was user-friendly, uncomplicated & not intimidating - everything needed by a small business owner like me, who is involved in so many different aspects of the business. The price point was also excellent although this was not the main consideration.It made me want to use it which I knew I would never want to do with the other product. However, to be fair that product is probably more geared to a larger more structured organisation. Review Source RR Rachel R. Trustee Individual & Family Services Used the software for: 6-12 months ### "LACRM for social work/case/client management" September 23, 2021 5.0 I would be hard pressed to find any fault with LACRM for the purposes we use it for. We capture client data, establish safety protocols, keep case (SOAP) notes, document referrals, maintain statistics. I can also happily say that we are aware that having LACRM in use by an advocate in the field has recently led to a client's life having been saved. Well worth every penny (and probably more). LACRM, in comparison with other products we checked was also the most cost-efficient. Pros We are a community advocacy service, dealing with people who are struggling as victims or perpetrators of domestic violence. We also advocate for our clients with other community services. We found that LACRM is easy to use, simple to structure, and easy to remodel when new needs arise. We chose it because of it's ability to adapt immediately to the needs of our advocates. Cons The only area that we had trouble with was the shared contacts (networks). We found the workaround, but it costs us an extra user each month so of course it padded out the cost overall. Despite that, we felt it was worth the additional cost when we analysed the other features usefulness to us. Review Source MA Michael A. Broker Insurance Used the software for: 2+ years ### "The CRM your staff will actually use!" December 20, 2021 5.0 Every time I've had a question or concern, lACRM has responded immediately to my needs. I always ask them when they are going to change from "Less Annoying CRM" to "Never Annoying CRM"? Pros None of LACRM's features get in the way of using the system. It's not burdened with fluff - features in search of a benefit. Cons I'm transitioning from a tablet to my iPhone and miss the easy navigation available on the larger screen. I'm getting used to the Navigation/Page menu and suspect I'll soon forget the pain of change. Reason for choosing Less Annoying CRM I have used many CRM programs over the years. The more "powerful" a system is the harder it is to use and to get my team to use it. LACRM is perfect for small businesses that have a large number of clients and don't want to spend time working on their CRM instead of using it! Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Ease of use. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.