# Page 7 | Less Annoying CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Less Annoying CRM the right Online CRM solution for you? Explore 649 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews

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Less Annoying CRM

4.8 (649)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 21st, 2026

# Page 7 - Reviews of Less Annoying CRM

## Showing most helpful reviews

Showing 151-175 of 649 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NM

Neal M.  
CEO  
Financial Services  
Used the software for: 2+ years

### "Does it All !!"

January 10, 2024

5.0

Excellent product at, again, an unbelievably low cost!

Pros

It performs every function I need in order to run my business efficiently and does it at a remarkably low cost.

Cons

I really can't think of anything negative to say about this product.

Reason for choosing Less Annoying CRM

Less Annoying CRM was the first CRM I looked at. It offers everything I need at a cost that fit my budget.

Review Source

CW

Claire W.  
Marketing Manager  
Research  
Used the software for: Less than 6 months

### "Why Cant All Software Be Like This?"

September 28, 2020

5.0

SMOOTH. Every time I ran into a glitch, something I didn't understand how to do, someone answered the phone DIRECTLY and immediately, answered the question, and I was able to get back to what I was doing in record time (NOT the usual 10 minutes on HOLD and then 25 minutes while they figured it out or another 10 while they passed me to someone else). THIS IS THE HIDDEN GEM of this product -- the incredible customer support.

Pros

So easy to maneuver around, from creating a company entry to adding contacts to that company, then entering it to the pipeline, very streamlined and completely intuitive. Even customizing some of our particular fields and inputs was surprisingly simple to do. Amazing.

Cons

That there was no function yet to accept an upload/transfer of my existing pipeline records .csv

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Less Annoying CRM

SalesForce is just too complicated. Many unneeded bells and whistle to sift through to get a simple job done. We had tried it previously and could barely get past the upload of our data, never mind managing it. It needed a full-time IT monitor, and we wanted our people to be able to manage their own data input and maintain it. LACRM FITS THIS PARADIGM PERFECTLY.

Review Source

DS

Dave S.  
Affiliate Operations  
E-Learning  
Used the software for: 1-2 years

### "Easy Start"

March 18, 2024

4.0

LACRM has enabled us to jump in and get it done : )

Pros

LACRM is the easiest to start and to use - by far! They live up to their name.

Cons

Obviously LACRM feature-set is less than others on the market. It's also what makes their service simple.

Review Source

JT

Jonathan T.  
Director  
Consumer Goods  
Used the software for: 2+ years

### "Great Product by a Great Company "

August 2, 2021

5.0

Pleased with all aspects of the company

Pros

Customer support , friendly to deal with good and consistent price , software works with ease never have problems with access or connection good infrastructure. Get the feeling the company cares about its clients no matter what size they are .

Cons

There is nothing to dislike about this product highly recommended.

Switched from

[InvoiceASAP](https://www.capterra.com/p/155649/InvoiceASAP/)[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

Recommendation

Review Source

DD

Donnie D.  
Owner  
Construction  
Used the software for: 2+ years

### "A very good CRM "

February 9, 2024

5.0

Pros

Task management, event coordination, all of it

Cons

Nothing that I could mention off hand at this time.

Review Source

JB

Jane B.  
Director  
Real Estate  
Used the software for: 2+ years

### "A Bespoke CRM System That Adapts To Your Business Needs"

December 27, 2021

5.0

Our company has been using LACRM for 5 years, we love it and the customer service is excellent.

Pros

It’s simple and easy to set up and use, anywhere in the world, from your desktop to laptop, to iPad and phone. The pipelines are quick and easy to create.

Cons

It would be good to create ‘tasks’ that you can duplicate.

Reason for choosing Less Annoying CRM

Simplicity of use

Review Source

Danielle K. A.  
Owner  
Retail  
Used the software for: 1-2 years

### "Used with two companies and would never use another CRM!"

July 15, 2021

5.0

It is said you can only have two out of three: good, fast, or cheap but LACRM proves to be the exception!

Pros

LACRM is intuitive right out of the box so the ease of use is perfect. The support team is fantastic - everything you want from support: fast, knowledgeable, and free! As important, they know their limitations. I scheduled a call with a coach to discuss a unique way I was using the program and rather than trying to fit my round problem into their square hole, I was pointed towards a completely new solution. So, not only is their program incredible and affordable for even the smallest of companies, they are helpful and honest. If every business was run this way, the world would be a much more pleasant place!

Cons

I wish there was an app for the program. Having said that, the mobile friendly site is quite easy to use.

Review Source

CE

Casey E.  
Product Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I wasn't annoyed"

July 9, 2023

5.0

Less Annoying CRM is a great app to work with, the UI is intuitive and user friendly. Customer support is great and extra supportive while you're getting started. Adding contacts and customizing settings went smoothly.

Pros

I like the way they conduct customer support and how much they care. Lead management and workflow tracking are some of the great features in this app.I like the new intuitive UI, I like what I pay for Less Annoying CRM.

Cons

I didn't like the reporting features, felt they should've been better. I didn't like learning how to use the new UI (at the time)Custom email was tricky at first.

Review Source

BT

Becky T.  
Office Manager  
Financial Services  
Used the software for: Less than 6 months

### "New User to CRM"

January 24, 2023

5.0

My job is to update CRM with new clients information. To email and contact them. To complete and assign daily tasks from and to our team. I am able to do this in a timely manner and complete each days assignments. I can also look ahead, daily, weekly, monthly and complete any tasks assigned to me on any day I choose to complete. Love this system!

Pros

Loved how easy this software was to learn. Very user friendly. Learned the software within a week and able to perform my duties quickly to become part of the team. Just thinking about what you need to do helps you find the correct place to look quickly and efficiently.

Cons

Honestly, there is nothing that I do not like about this software. Have only been using it for 4 months but amazed how quickly I learned to do my job with this software.

Review Source

TI

Tom I.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Best CRM Value Ever!"

May 23, 2024

5.0

Best customer service on the planet. Super nice. Always quick to respond. I'd hire any of the team members I've worked with for my company in the blink of any eye!

Pros

Great value. Nothing compares in price, value, and service!

Cons

Could use more tools, but what the offer is great!

Switched from

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Too hard to use and a pain in the butt to learn!

Review Source

DR

Derek R.  
Sales Director  
Financial Services  
Used the software for: Less than 6 months

### "Easy to use for a novice."

October 23, 2023

5.0

Excellent

Pros

Easy to use, simple , effective and has totally organized my small business.

Cons

No negative experiences .I cannot complain as the tech team set everything up as I wanted.And I have not needed them since then.Simples

Alternatives considered

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Reason for choosing Less Annoying CRM

Cheaper , easy to use and first class support from a human at no extra cost.

Review Source

JR

Jeremy R.  
Director  
Medical Practice  
Used the software for: Less than 6 months

### "Best CRM on the Market!"

June 11, 2021

5.0

Pros

Most user friendly CRM on the market, our team spent a few weeks researching CRM tools and discovered LACRM. We knew from our first phone call with them that this was the perfect CRM for us.

Cons

None to mention; the only thing that would "boost" their already stellar platform, would be a compatible ios or android app. But there has been zero issues for us using the mobile friendly version via web browser.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Insightly](https://www.capterra.com/p/130671/Insightly/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[Nutshell](https://www.capterra.com/p/144340/Nutshell/)

Reason for choosing Less Annoying CRM

Customer service, functionality, user friendly, simple, easy, robust, affordable.

Review Source

Jennifer F.  
CEO and Founder  
E-Learning  
Used the software for: 1-2 years

### "Finally a CRM I actually use for my small business!"

October 23, 2018

5.0

I help nonprofits with their CRMs, but found that the CRM I was using was too much for me - too much clicking through, messing with, and fussing over. I just don't manage that big of a client or prospect list and managing my networking shouldn't be cumbersome either. My virtual assistant kept recommending LA CRM and I finally jumped. Thank goodness! I don't miss opportunities any more and it's easy for my employees to help me to keep sales on track and clients happy.

Pros

Super simple pipelines that can be customized and filtered. Super simple to pull up a prospect (especially when I get a call out of the blue). Tasks and calendar sharing with my small staff keeps us all up to speed. Customer service and training are superb. If we want to do something, we call and they show us how to do it.

Cons

If I had more complexity or a sales staff this wouldn't be enough.

Review Source

TB

Trish B.  
Agency Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "I could NOT live without this CRM!"

June 21, 2023

5.0

Very user-friendly- very customizable

Pros

an online platform that I don't have to worry about storage & backups

Cons

nothing at this point I would improve, I really love this CRM

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

I hate salesforce. It is NOT user friendly

Review Source

Joel B.  
Administrative Secretary  
Consumer Services  
Used the software for: Less than 6 months

### "All you need to know about the Less Annoying CRM"

March 8, 2023

4.0

It saved us a lot of cost on our budget last year.

Pros

For just $15 per user per month, businesses like mine can use this CRM as compared to other CRM's which are expensively priced

Cons

It doesn't integrate accounting software such as QuickBooks and FreshBooks and also project management software like Trello. This makes it a little bit difficult to use, making it not advisable for large corporations to use it.

Review Source

LD

Lucy D.  
Team Leader  
Legal Services  
Used the software for: 1-2 years

### "Amazing!!"

August 24, 2020

5.0

Our overall experience with Less Annoying has been brilliant. If we have ever had any queries, it has been so easy to get in contact and we always get a response to emails very quickly. Less Annoying is an amazing software and it has been a joy ride in keeping on top of our database of clients and work. So glad we came across Less Annoying

Pros

The software is so easy to use and its amazing because you can easily make it your own. There are so many ways to edit parts to suit our company

Cons

There isn't really anything we don't like about this software. I couldn't give any bad points

Reason for choosing Less Annoying CRM

Less Annoying seemed a lot more easier to use, was cheaper and recommended by one of our other Index offices.

Review Source

Edward F.  
President  
  
Used the software for: 2+ years

### "Great way to organize your leads appts and prospects. Everything you need in an easy-to-use interfa"

March 15, 2018

5.0

Great way to manage your sales pipeline. I use it as a salesman and as a sales manager and it does exactly as advertised.

Pros

Customer service is the best I have ever used. You can call with a question and, no matter how simple or complex, they will have an answer. I chose Less annoying CRM for all my outside salespeople because it gives me all the info I need to manage them, gives them all the tools they need and does it in a very low profile, easy to use package.

Cons

If I was in charge I would make the analysis and reports a bit stronger. It would help the sales manager with territory and rep management.

Review Source

AD

April D.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easiest CRM Ever!"

October 20, 2020

5.0

My entire experience with LACRM has been easy! They send just the right amount of emails to let me know that they are available if I need help, but they haven't flooded my inbox to the point of being annoying (they live up to their name in this regard, too)! I appreciate the periodic tips emails as they've helped me consider other ways I might use the product to enhance what I'm already doing.

Pros

There's lots to love about LACRM! The onboarding videos gave me just the right amount of info to get up and running quickly and I found it easy to customize. I like that I can send an email right from my contacts and have a copy of it automatically logged in my client record.

Cons

I wish that I could send group emails directly from LACRM and am looking forward to the updated Mailchimp integration. I'd also love an iPhone app that would allow me to text from my phone and have that conversation logged in my client record.

Review Source

DK

Debra K.  
Director of Education  
Cosmetics  
Used the software for: 2+ years

### "I love Less Annoying CRM"

July 2, 2021

5.0

Wonderful company to work with. I'm very pleased.

Pros

I used this for another company and was able to learn it quickly. I recommended it to S4Tec as I liked it so much. Great program.

Cons

Nothing. It works great. I recommend it to everyone.

Reason for choosing Less Annoying CRM

Because I've used it before and liked it a lot.

Review Source

mW

mary W.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Best CRM"

May 11, 2023

5.0

Pros

It is extremely easy to use because if something is too hard it won't get used.

Cons

Wish it had more admin accountability features to encompass the entire offices' accountability

Reason for choosing Less Annoying CRM

Easier to use

Review Source

JS

Jana S.  
Owner  
  
Used the software for: 2+ years

### "Low-cost, highly effective, amazing customer support"

February 14, 2018

5.0

I was concerned that low budget would mean low quality. My business may be on a budget, but it is not low quality, and it's the same with Less Annoying CRM. It's great value for the reasonable cost and I'm grateful for that. It's my first CRM, and I'm feeling no need or desire for anything else. Some of the customer and our first rep, who got us started so well that we didn't call back and I can't remember that person's name. They were all great.

Pros

If you don't reach customer service immediately, they'll call you right back. They're never trying to hustle you out of the way...they're truly putting themselves in your place and problem-solving to help you succeed. This program is great value for the money, with great customer service and friendly one-on-one help that is second to none. Also, I am a very small fish as far as customers go, paying the lowest amount, but when I called and left a message this morning, LACRM's not only called back and left a message, but sent an email, too, saying she was sorry she missed my call and that if I preferred email, she'd answer that way as well.

Cons

I wish I could save my email templates here, but it integrates well with Gmail and that works well for us, so it's not a big problem.;

Review Source

JE

Jan E.  
National Account Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Awesome "

January 10, 2022

5.0

It is an excellent program and one I would recommend to anyone. Customer Service and support are very important to me and they are the best and always ready to help in time in need. This program is so user friendly anyone would be comfortable using it.

Pros

I have used three different CRMs and by far this one is the easiest and most user friendly. It is very easy to figure things out. And if you can't one phone call and the staff at Less Annoying is ALWAYS helpful with everything.

Cons

There really isn't much negative at all. Sometimes when merging it does not identify the other account that well. That is only once in awhile though.

Review Source

DK

David K.  
Managing Partner  
Farming  
Used the software for: Less than 6 months

### "Perfect for most small businesses"

August 26, 2020

5.0

Really, really easy to learn and the support team is truly awesome. Always willing to help.

Pros

Ease of use and applicability to small business. Most CRM software seems to be designed for large companies and assumes they all have dedicated digital marketing resources constantly running campaigns. That description applies to about 20% of US Companies. Therefore, most CRM systems are expensive, hard to learn. For small business, using them makes as much sense as shooting a gnat with an elephant gun. Less Annoying is just right for many if not most small businesses.

Cons

There are some features in development I am anxious to see roll out, but none of them are business critical.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Less Annoying CRM

Very capable, easy to use, inexpensive

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Cost too much, does too much, hard to learn, lots of maintenance.

Review Source

NR

Nedra R.  
Marketing Coach  
Marketing and Advertising  
Used the software for: 2+ years

### "A second brain"

August 24, 2022

4.0

Pros

I adopted Less Annoying after a business coach said it was time for me to stop using excel sheets. I love how I can modify and create my own pipelines and create reminder tasks to connect with people. It's helped me get more clients.

Cons

I wish there was a better search function, I also wish I could search within the groups and they weren't so buried, that can be frustrating.

Review Source

JM

Jenny M.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Easy to use"

October 7, 2023

5.0

Happy with the simplicity and confident I have access to email threads etc. should I need to refer back.

Pros

keeps track of all email communication, contact details and background information for clients plus reminder dates for things I need to do which ping up on my workspace and stay there until the item has been done, gives me peace of mind I don't miss anything important

Cons

Haven't used it for lead generation or anything other than communications so can't really say

Reason for choosing Less Annoying CRM

Recommended by colleague

Review Source

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