# Page 3 | Less Annoying CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Less Annoying CRM the right CRM solution for you? Explore 645 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews --- Less Annoying CRM 4.8 (645) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Less Annoying CRM ## Showing most helpful reviews Showing 51-75 of 645 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM David M. Broker Insurance Used the software for: 6-12 months ### "Score!!!!!" October 31, 2024 5.0 It's been great. I spent years trying to find a CRM that was simple to use, yet effective. Finally came across LACRM and will only be using them moving forward. Staff is also friendly, which is icing on the cake. Pros Simplicity & staff is friendly. No comlaints. Cons You already fixed the one complaint I had, completing tasks in bulk. Review Source CF Carmaria F. CEO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Rave about LA review" October 14, 2024 4.0 It was good compared to other sites ive used Pros Some of scheduling functions dont work properly Cons Nothing i thought it was a great product Review Source DW David W. Sales and Marketing Manager Computer & Network Security Used the software for: 2+ years ### "Easiest CRM to setup I've seen" July 16, 2024 5.0 It's been great. Pretty much everything we've ever asked for has eventually made it into LACRM, or they have had a viable work around that we were able to implement. We're about to try working with the API and getting LACRM to talk to our tracking software which DOES do pricing. We had hoped to only pay for one subscription to "do it all", but LACRM is inexpensive on a per person basis and the tracking software we use is only slightly more expensive. Pros At a previous employer we used LACRM. I had only ever used Salesforce and ACT prior to that point. Salesforce is far too structured and ACT hasn't changed much since the DOS days. The support from the people at LARCM is beyond exceptional. Cons WELL, lists have just been enabled in beta so that's no longer on the list. I'd love to be able to put pricing in there but at this point LACRM won't manage things like pricing for product and services. It would be great if a customer could look at a form and select "transfer data from an old computer to a new one" which we charge $250 to do plus tax at 8.25% and they would know what it was going to cost before they even came in. Reason for choosing Less Annoying CRM I was the one that decided on LACRM. The company hired me to be their first ever sales and marketing manager and having had experience with Salesforce and ACT as well as LACRM it was a simple choice. LACRM has much better support than Salesforce and isn't a DOS product with a pretty Windows wrapper. Review Source MO Marco O. Supply chain specialist Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "I like working with LACRM" March 3, 2025 5.0 Pros It is jost so simple to work with, very logic and easy to go throug Cons not sure, I do not have something in maind that don´t like about LA CRM Review Source BS Bruce S. Executive Producer Entertainment Used the software for: 2+ years ### "A Big Help" August 30, 2024 5.0 I have recommended this platform to the regular readers of my Substack publication. We all have too much on our plate to remember; Less Annoying helps me keep track of my priorities - even when I forget! Pros I like what comes with the platform. It is owned, managed, and run by people that are passionate about their product. More companies should take a page from their playbook. Cons It is easy to under utilize it. (Eight ) Review Source JR Josh R. Co-Founder and CEO Medical Devices Used the software for: Less than 6 months ### "Flexible, modifiable system for people/companies that do more than sales" August 20, 2024 5.0 LACRM's become not only my main CRM for our company but also a little bit of a project management and to-do tracking system. It's been handy for helping to prioritize work. Pros I've found LACRM to be very flexible and easy to set up for our my own needs that exist beyond sales and fundraising. Previously found other CRMs to be fantastic for one type of workflow but not for others, or that the CRM tried to do everything and just turned into a big mess. LACRM strikes a balance between a number of extremes to make a very usable product. Cons Not a dislike, but many integrations come only through Zapier. Just represents a little extra work to get systems to play with one another. Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Less Annoying CRM Best balance of price, ease of use, and functionality Review Source SN Sam N. Sales Representative Consumer Goods Used the software for: 6-12 months ### "Less Annoying - Easy to use and great tool!" July 23, 2024 5.0 You can't beat the price and the tool is a key part of our every day business! We wouldn't be able to work as efficiently as we do without it. Pros I love how easy it is to keep detailed notes under each contact. I can upload customer invoices, sketches, Cons I wasn't a big fan of the older layout. Big fan of the update! Review Source JD Julian D. Founder Marketing and Advertising Used the software for: 6-12 months ### "Truly less annoying" August 28, 2024 5.0 A well-rounded CRM for everyday use that improves my ability to keep track of clients without getting in the way of productivity. Pros It's actually less annoying than any other CRM I've tried. It lets me keep track of my activity and clients without adding a lot of steps to my workflow and getting in the way of productivity. Cons There could be more 3rd party integrations. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Pricing and ease of use are the main reasons. Review Source ET Eamonn T. Owner Management Consulting Used the software for: 2+ years ### "Simple to learn and use" August 8, 2024 5.0 Pros Less Annoying CRM is so simple to learn and use. I've used it since I set up my business in 2011 and have never considered replacing it. Cons It meets my needs perfectly in every way Review Source RM RYAN M. REALTOR Real Estate Used the software for: Less than 6 months ### "LACRM REVIEW" July 29, 2024 5.0 CANT SPEAK HIGHLY ENOUGH OF THE CRM PROGRAM AND THE TECH SUPPORT IS AMAZING. HAVE REFERRED THEM OUT TO MULTIPLE COMPANIES TOO. Pros EASE OF USE AND TECH SUPPORT IS AMAZING. MOST CRMS ARE VERY DIFFICULT TO USE WITH TONS OF BELLS AND WHISTLES THAT ARE NOT NEEDED JUST COMPLICATE THINGS. THIS WORKS PERFECT FOR OUR BUSINESS Cons CANT REALLY COME UP WITH ANY NEGATIVES. THEY WERE AS GOOD AS THEY ADVERTISED FROM DAY 1. Switched from [MoreSolds](https://www.capterra.com/p/130640/MoreSolds/) CUSTOMER SERVICE WAS AWFUL AND SITE WAS FAILING Review Source VH Vikki H. Broker Associate Real Estate Used the software for: I used a free trial ### "LessAnnoying Review" August 22, 2024 4.0 Friendly support and prompt with my questions. Pros It is super easy to get started and easy to use. I like the daily reports. Cons It seems to be a bit expensive and they do not discount for Annual payment vs monthly. Review Source TH Thom H. Purchasing and IT Manager Machinery Used the software for: 2+ years ### "Best CRM I have ever used." June 13, 2024 5.0 Pros Budget friendly, easy to use, no onsite hosting or special skills needed (i.e. SQL database management, etc), no special hardware necessary. Cons I honestly cannot think of anything that I don't like about LACRM. Review Source JP JOHN P. Sales Construction Used the software for: 2+ years ### "SalesbyCRM" May 20, 2024 5.0 It's my bible when it comes to sales. I follow it daily and make sure all my weekly calls are done. Pros Keeping track of callbacks and notes from clients Cons Updating to new systems. I'm older. Review Source TI Tom I. President Non-Profit Organization Management Used the software for: 1-2 years ### "Best CRM Value Ever!" May 23, 2024 5.0 Best customer service on the planet. Super nice. Always quick to respond. I'd hire any of the team members I've worked with for my company in the blink of any eye! Pros Great value. Nothing compares in price, value, and service! Cons Could use more tools, but what the offer is great! Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Too hard to use and a pain in the butt to learn! Review Source Kamlesh S. Will Writer Legal Services Used the software for: 2+ years ### "Does what it says on the tin - With live support access" May 9, 2024 5.0 EXCELLENT. Very freindsly staff and great user interface - VERY customizable. Pros It is cost effective with human support, even for us based in the UK. Cons I am just missing some automation, but I understand why they can't offer it - as they need to keep things simple. Review Source BC Bob C. Pres. Building Materials Used the software for: 1-2 years ### "Less Annoying is great and always improving" April 30, 2024 5.0 It has been wonderful and they are always improvement oriented Pros Ease of use, seamless features and overall performance Cons I have not run into anything worthy of a dislike Review Source TB Thomas B. owner Financial Services Used the software for: 2+ years ### "Great value, awesome support" August 22, 2023 5.0 We're a income tax services company, providing both income tax preparation and problem resolution. Keeping track of 1,500 clients can be daunting, especially during tax filing season, and LACRM lets us keep track of all that and pass tasks between team members. Pros LACRM allowed me ample customization without imposing too many restrictions on how I wanted to set up and use my CRM. When I launched my own company, I knew I needed a flexible CRM that wouldn't get in my way or be too onerous to keep up to date. LACRM doesn't try to do too much and has minimal preconceived notions of how it should be used. Customer support team is very friendly, very responsive, and super helpful. Integrations with Zapier and Mailchimp are very useful. Cons I have minor quibbles only. Zapier support is great but could be stronger; I've had to resort to some workarounds to achieve what I've wanted. Cosmetically, LACRM is focused on B2B use, grouping clients into Companies. As my client base is primarily individuals and families, I've used Companies as Households. Task (To Do) management is acceptable, but it's easier than I'd like for work items to fall off the radar so it sometimes takes manual effort on my part to keep things in focus. I'd like to see more integration between pipelines, tasks, and calendar items. I also wish there were native phone apps for mobile use; accessing on the mobile web is doable but slow. Reason for choosing Less Annoying CRM I didn't want a product that attempted to a dozen things but managed to do none of them well. LACRM doesn't try to be everything and focuses on the CRM aspects. It is customizable such that I could match it to my workflow (rather than adapting my workflow to it) and doesn't include features I wasn't going to use (portal, invoicing). Review Source DW Dee W. Director Education Management Used the software for: 2+ years ### "Nothing on the market compares" December 20, 2023 5.0 Absolutely fantastic. They managed our migration with ease - I didn't even have to get my hands dirty. It's an absolute bargain, but don't let the price make you think this isn't amazing quality. If you have a business based on selling appointments for services, this is the absolute best CRM on the market. I love that I can colour code appointments and that has been built into our processes, so anyone can look at the diary and at a glance see what's been booked, what's been offered, who is delivering what. I love that when there is a customer service need, if the first person you were talking to is on leave, then someone else reads it and follows up - you don't have to start all over again explaining, and that is a shockingly rare thing, even with massive businesses like bank. I recommend this to everyone I come across because it is so flexible and so affordable. Pros When we had a catastrophic failure with our previous CRM, we could not find anything in a comparable price range that would serve our needs. We need a cost effective, reasonably flexible diary that's a easy on the eye, and accurate logging of records. Someone recommended LACRM and it was 1/3rd of what we had been paying previously. Not only did the team manage the migration of our crucial client history info, but also the customer service is personal, accurate and timely. I could not believe this was a fraction of what we'd previously been paying for awful service. Cons Initially I thought it was a shame we can't send and receive emails from within the CRM itself, but the email logging works really well to be honest because I have multiple email addresses and domains in order to manage multiple projects. So the relevant correspondence can be filed accurately. I guess I'd like to be able to offer my team the option to log in and look at the diary without being able to have access to everything. Maybe you can - I haven't asked to be fair. One tiny thing is that I would like recurring appointments to display slightly differently in a customer record, but it's really a small thing. Review Source LW Luis W. VP Sales Chemicals Used the software for: Less than 6 months ### "Excellent tool for start ups, growing business" April 24, 2023 5.0 It was a relief finding a company geared toward small companies looking to organize and maintain key data, without feeling like wearing shoes 2 sizes too large, which is what a lot of CRM software rigidly imposes with their design. Yes, if we get 20M customers in a year or so, we'll have to change, but for now, it's perfect. Pros Excellent features, ease to understand, very easy to customize (eg lead sources, many small items, which are fixed in other CRM systems, such as calendar, better email integration, outstanding videos, local resources, and we can actually discuss the CRM with actual live humans!) Cons LACRM is much smaller than some of the bloated billion dollar outfits; there are some missing integrations with billing systems, and there's no sports arena named after them. (smile) Reason for choosing Less Annoying CRM Design, ease, pricing, feedback, documentation, import of data was by far the best. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Pipedrive was not logically designed for us, had poor documentation, had poor customization, was much overpriced, and clunky all around. Review Source SK Scott K. Agent Financial Services Used the software for: 1-2 years ### "Best Ever!" May 2, 2024 5.0 The best I've ever used! Others I've used in the past can't compare. Pros Ease of use. Keeps me organized daily, monthly and annually. Cons Nothing I can think of. It's just right the way it is. Review Source CK Cheryl K. Coach, Consultant & Photographer Professional Training & Coaching Used the software for: Less than 6 months ### "From the mountaintops!" May 15, 2023 5.0 I came to LACRM via being a Forever ambassador, you can probably tell by now I love LACRM - even enough to offer suggestions about considering being in the photography world too - and where I expected my initial contact to go into some database or something, a real person responded and was genuinely interested in my feedback. THAT alone blew my mind! It further cemented my new loyalty. Pros I am so glad LACRM was recommended to me. The ease of using it doesn't make me feel like I need a degree to understand and use it so I got started fast; the no-contract option makes it a breeze to say yes without feeling the burden of long-term commitment if something unforeseen happens; compared to other programs I've used LACRM is so customizable to my unique business and offerings. I was recommending LACRM in my communities even while I was still on the trial. Customer service is real people too, refreshing! And the dashboard I can leave open all day, love the 30 min texts I set up to remind me of appointments. I'm a visual person so seeing the dashboard and customizing it has been so helpful. Cons I know an app is in future plans, otherwise, there's really nothing I've found that I don't like. Reason for choosing Less Annoying CRM I had no intention of a CRM after my last experience of 17 Hats several years ago. Even with personal training on that program, I never could wrap my brain around how it would work for my business. I paid for an annual subscription for 3 years, but never got it set up to use. When I saw my upline's demo about LACRM I was hooked. Review Source BM Britt M. Customer Relations Manager Construction Used the software for: 1-2 years ### "A Godsend for Small Businesses" June 21, 2021 5.0 Pros LACRM is the backbone of my job as a marketing manager at our small manufacturing facility. It's impossible to overestimate the positive impact this tool has had on our business and my personal development. Prior to LACRM, we relied exclusively on spreadsheets and memory to track and manage leads and our sales pipeline. The beauty of LACRM is its affordability and its simplicity. It is easy to implement and adjust as your business needs change. It's also very easy to train others to use and understand because it has a clean and minimal interface. Cons LACRM is perfect for what it is: an entry level CRM. I think that we will eventually outgrow this software, which makes me sad and nervous because I'm not sure what we'll move to. It'd be nice of LACRM had a "step-up" software for businesses as they grow to add additional functionality. Review Source AL Alistair L. Managing Director Facilities Services Used the software for: 2+ years ### "Less Annoying CRM" July 19, 2021 5.0 I love Less Annoying CRM. The software is perfect. It's exactly what I was looking for, for a decade. The team is relatively small, despite having a triple A product, and so you get the customer care of a small company (they're amazing. Even the MD pops in to assist occasionally if needed) but the capability and functionality of a much larger organisation and they're really responsive. The company's values gel with mine too so I'm very happy with the company and the product and will never leave Less Annoying CRM for elsewhere. Pros I like this software so much that I have 4 different accounts. Two for my business, one for managing day to day life and one for writing a book. It's a really adaptable system for organising and managing information, time sensitive or not and has made the running of my business significantly more efficient overall. It definitely saves me a lot of time, plus it's really useful to have all my staff also using the same system. All information is in the one place as opposed to trying to use multiple systems with multiple people to get anything done. Cons Integration with my existing business was very simple. It made things a lot easier and better organised. I had been looking for a suitable CRM package for 10 years until I found Less Annoying CRM and on implementation it immediately made everything more efficient. There isn't anything I dislike about this information per se. I'd certainly like various features to be improved but that doesn't mean that the software is lacking as what I may want may not match with what is planned for the direction of the company but it's certainly not a negative. I really don't have any issues with their software. As mentioned previously I have a couple of accounts for my personal life too as it's so inexpensive per licence. I have scheduling software that costs $1500 a year. I'd use it as a calendar for my personal life if I could but not at that price point. At $15 dollars a user for Less Annoying CRM I can open up multiple accounts for various different situations and not feel that I am spending a lot of money. Reason for choosing Less Annoying CRM Ease of use, all important information on one page, increased efficiency, invaluable for managing a sales team and lead generation, management and conversion and a low price point. Review Source MP Martin P. Owner Research Used the software for: 6-12 months ### "Review of LACRM by Advance Scientific" June 11, 2021 5.0 Our experience with LACRM has been excellent so far. We were up and running very quickly and the support from the customer service group has been fantastic. Their responses have been rapid (given the time difference between the US and Australia) and knowledgeable and have always resolved the issues that we have faced in coming up to speed. Pros The key feature that I like about LACRM is that it allows my company to bring all our materials together under one platform. The software is extremely intuitive and easy to learn and we are constantly discovering new functionality that adds to our customer relationship management platform. Cons I haven't found anything yet that I don't like. Obviously some things could be further developed but my sense is that there is a willingness on the part of the company to implement new features and capabilities in the future. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Less Annoying CRM LACRM looked like it would suit the needs of a sole operator and that has been borne out by our experience with this product. We would wholeheartedly recommend it to any other company looking for a powerful but easy to use customer relationship management system Review Source RH Robert H. Operations Manager Oil & Energy Used the software for: Less than 6 months ### "EXCELLENT CRM PLATFORM with TOP SHELF SUPPORT" October 29, 2021 4.0 We are extremely pleased with this system. It helped our company achieve professional CRM functionality without major expense or long term contractual obligation Pros LACRM does exactly what we need without a complicated training curve or major customization. The Customer support team is fantastic. They are friendly, knowledgeable and responsive when the need for consultation arises. A very professional CSR team that understands their Clients needs and steps up to technical challenges. Cons I would like to see a better style home page with graphic interface with optional widget type display options and/or ability to see our Company Logo or Brand on the Home page Alternatives considered [Method CRM](https://www.capterra.com/p/130389/Method-CRM/) Reason for choosing Less Annoying CRM The ability to implement a no frills cloud based contact management system with easy to customize fields. Allows our Team to easily maintain sales objectives, activity oversight and pipeline opportunity metrics without sophisticated training element. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We were unsuccessful attempting to integrate Salesforce Review Source Talk to a Capterra advisor for free and get results within 15 minutes.