# Page 6 | Less Annoying CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Less Annoying CRM the right Online CRM solution for you? Explore 649 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews --- Less Annoying CRM 4.8 (649) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 6 - Reviews of Less Annoying CRM ## Showing most helpful reviews Showing 126-150 of 649 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LC Linda C. entrepreneur/owner of small business Professional Training & Coaching Used the software for: 2+ years ### "Less Annoying CRM keeps me organized, and focused, so I can see at a glance what matters most!" October 20, 2020 5.0 When I started using this software years ago integrated with a Google calendar I was able to stop using my paper planner and my To-Do List on Excel. I know I am not using all the features of the Contact section that would probably benefit me greatly. I just need to make it a priority to learn about them more. My overall experience is feeling more organized and in control. Again, if I used it to the fullest extent possible I'm sure I would see more of my business goals realized. I should make that a goal for 2021! Pros I use the tasks/calendars/reminder as "my bible" for my business, personal, and community tasks and commitments. I love how email correspondence with my clients is logged to their contact file using the bcc feature. I also use the Contact section to keep track of topics I am interested in. For example, I gather and log inspirational quotes for me to draw from when I need a boost or to share with others when they need one. Cons There is nothing I like "least". I did recently ask if this software could be used to create a survey and capture results. I'm not exactly sure how that would work, but thought it would be great to have answers to my survey automatically input into my clients' files. Review Source JS John S. Owner Used the software for: 2+ years ### "I absolutely love Less Annoying CRM easy to use, simple, but very powerful and so inexpensive!" March 21, 2018 5.0 Pros The price per month is incredible. I'm a one-man shop and that's the deal of the century for everything you get. The interface is easy to use, clear with great features, like totally customizable pipelines, robust calendar, groups, search, import and export, adding users and assigning permissions are both easy. I absolutely love the event setting where you can have a reminder text sent, customizable by you with minutes, hours, or days prior to the event. I put all appointments in there and I am ALWAYS reminded of my commitments. I never miss anything! BCC'ing LACRM on emails is so simple and therefore all communication is logged with that particular client. If I ever wind up with duplicate contacts, merging them into one is also very easy. In addition to contacts, I also use LACRM to track all kinds of things, like movies, books, and other lists that I need to manage. I used another CRM for a couple of years, and I only wish I had found LACRM sooner the difference is night and day from the other CRM, and I feel that I wasted two years with them, not being happy. I could not be more pleased with LACRM highly recommended. Finally, just so you know, I have no affiliation with LACRM. I am simply a very, very satisfied customer! Cons Only two things: 1) Calendar doesn't sync with iCal. 2) I wish the 'Find a Contact' field was accessible through command F from my keyboard. But those are relatively minor concerns, and I believe are on the wish list for future integration. Review Source AM Alandra M. President Insurance Used the software for: 2+ years ### "Less Annoying CRM is the best product for cost and ease" October 6, 2021 5.0 The product is great and easy to use. The customer support is also fantastic with speedy responses and helpful tip emails occasionally. Pros How easy it to use and customize. The cost for what you get is also tremendous value. Cons Nothing as of now- It does everything I need it to do at this time. Reason for choosing Less Annoying CRM I have used other CRM systems with other companies and when needing to find one for my personal business LACRM was the best option. i have used SalesForce, Bconnect, Kaep (formely infusionsoft) Review Source Amy G. Owner Insurance Used the software for: 2+ years ### "Less Annoying Review" February 15, 2022 5.0 Great CRM for the monthly fee and functionality. I have recommended it to several other business owners and insurance brokers. Pros Calendaring and task functions are very helpful to stay organized and focus on work flow. Cons Certain search functions are limited but they are very specific. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Less Annoying CRM Cost Review Source DC Dana C. Founder Professional Training & Coaching Used the software for: 2+ years ### "LACRM review" September 22, 2020 5.0 My overall experience is awesome. I had used LACRM for two years in one of my other business ventures. When I opened up a new venture, I automatically chose LACRM again. I realized that I wasn’t just purchasing the software. I was connecting to an exceptionally responsive support team! Pros The key feature that has high value for me is daily email reminding of my tasks and events first thing in the morning. A great overview of the day and of the tasks that I have not yet completed! In addition the support team responds extremely quickly to my questions. The set up and implementation of the software is very intuitive and supported by an extensive learning library. Cons For my needs, I have not found a feature that hasn’t been useful or adaptable to my needs. Reason for choosing Less Annoying CRM Ease of use, directly met my needs without a lot of add-ons or features that were beyond what I needed, very reasonably priced Review Source LB Lisa B. Patron Logistics and Special Events Manager Performing Arts Used the software for: 2+ years ### "Affordable and easy to use" September 12, 2022 5.0 Their customer service is TOP NOTCH. They are fast to respond and understand any issues. I rarely need to contact them, but when I do, they are always quick to help and resolve any issues or questions. Pros This CRM is easy to use and easy to customize to meet our unique needs. When a customer calls it's easy to pull up their profile and see the whole picture on one page. We are able to handle customer requests and calls much faster now that we see their information in a better way. The sort functions also helps us better analyze buying habits and overall sales trends. Cons Although it's possible to add more than one email address per customer, when exporting a group of customers, it is not easy to grab that second email address to add to an email list or import into an email system. The second email address does not have it's own column, it is instead incorporated with the first email address called "All Email Addresses" and separated with a comma. Reason for choosing Less Annoying CRM Very affordable and easy to customize. Review Source VR Verified Reviewer Director Financial Services Used the software for: Less than 6 months ### "Simple. Easy. Efficient" May 31, 2023 5.0 As a relatively young company, having LACRM has been a great, inexpensive game changer. Pros Incredibly simple to set up and deploy, create custom fields and pipelines. The customer service is spectacular, they are knowledgable and highly responsive. They will stay with you until your problem is solved, then they will check back and make sure you ok ( like your Mom would do) Cons I have no negatives, so far the experience has delivered exactly what we need. Review Source BM Bob M. Senior Operations Consultant Financial Services Used the software for: 2+ years ### "Lives up to its name" June 17, 2021 5.0 I spent a lot of time/energy researching CRM's. People laughed when I said LACRM was the one we should use, now they love it for its ease of use, simplicity and power. The backup/customer support is fantastic. Even here in New Zealand, they get back to me very quickly and always come up with great solutions. Pros We love the ease of use, the short period of time it takes new users to get up to speed and the simplicity of the software. The ease of filtering the contacts with multiple factors is great. Being able to export groups of contacts to Excel quickly is very much appreciated. Cons The ability to update mass contacts at one time would be great. It would be good to be able to download a group of contacts into Excel, make mass changes to fields, and then upload. Also, the auto-link to Mailchimp is dangerous, because it is 2-way. If you have contacts with the same email address (not allowed in Mailchimp), it will consolidate or drop off any contacts with duplicate emails. Beware... Review Source Larry W. Principal Commercial Real Estate Used the software for: Less than 6 months ### "Less Annoying CRM is a "Buy"" October 19, 2020 5.0 Pros The helpfulness of the LACRM staffers has been exceptional. They've helped me launch my boutique commercial real estate practice without having to become a software programmer. Cons LACRM's program features are all that I need for my boutique real estate practice. I have no negative concerns regarding this cost-effective product. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Less Annoying CRM I've not been disappointed with my selection of as my CRM system. It's team was extremely helpful in setting-up the system for someone (i) Who didn't want to spend a lot of time inaugurating it nor (ii) Had the techie chops to accomplish it effectively. When I have had questions regarding the site its team members have answered promptly accompanied with a real sense of concern. LACRM as a system is also intuitive. As such, I highly recommend Less Annoying CRM for anyone engaging in a similar quest. Review Source Mitch B. Director of Operations Sports Used the software for: 1-2 years ### "Less Annoying CRM Is Well-Named" May 24, 2022 5.0 I love this product. Super easy to use and to get the most out of. Pros All of its features are exceptionally easy to learn and to use to their full potential. It's also highly flexible so that you can alter it to suit your needs. Cons The user interface is a little early 90s and over-simplified to the point of looking unattractive. The product could certainly use a spruce-up design-wise. Review Source CW Curtis W. Financial Advisor Insurance Used the software for: Less than 6 months ### "Easiest and most flexible CRM I've ever used" December 17, 2022 5.0 Great CRM with excellent customer service. They helped me set up and imported all my clients at no cost. They have been very helpful teaching me how to set up and customize new fields. Everyone has been very friendly and supportive. Pros The ability to customize input fields to meet my specific needs. All the client information is on one page. Customer service was able to transfer all my clients from my old CRM to the at no cost. Cons Not currently automatically integrated with my email, but emails can still be saved to the CRM by using Bcc. Reason for choosing Less Annoying CRM Most friendly sales and support. Most flexible CRM I have seen or used. Very inexpensive. Switched from [Quotient](https://www.capterra.com/p/131897/Quotient/) Poor customer support. Lack of flexibility. Very expensive. Paying for many features I didn't need or use. Was not set up to quote or write my top insurance companies. Was not set up to record Medicare calls under the new Medicare rules. Review Source JL John L. Technology Manager Machinery Used the software for: Less than 6 months ### "Great Company - Cost Effective and Surprisingly Flexible Software" October 21, 2020 5.0 Pros (LACRM) was one of the least expensive applications we looked at, and had all the core relationship management features we were looking for: ease of use, intuitive searching, filtering and grouping, flexibility to add custom fields, and a means to get their data into our BI reporting tools. They also provide straight-forward integration with common third-party applications. I was surprised, especially given their low price point, by their awesome customer support. They were completely available to us, by phone and web meeting, to help with the planning, implementation and training at no additional charge. It's rare these days to find vendors who encourage you to call without requiring additional support up-charges. They also seem interested in and responsive to feature enhancement requests. If you're looking for a CRM that is easy to figure out, does what it's supposed to do, doesn't cost a fortune and is backed by great customer support I would strongly encourage you to give Less Annoying CRM a look. Cons We haven't found anything about the app that is a problem for us. We have suggested a couple "nice to have" enhancements to LACRM. We've added a fair number of custom fields - it would be nice to be able to separate groups of related inputs with dividers on screen. Their custom filtering of data is easy to use. It would be nice to be able to create and save commonly used filter combinations for frequent re-use. Review Source PA Pam A. Director of Business Development Hospitality Used the software for: Less than 6 months ### "Pam Aber Business Development Manager " May 21, 2024 5.0 The experience has been great. Their team is very responsive to your needs. Training is great to get you up and running. Pros This is a great way to organize all of your leads and to follow up with your clients in a timely manner. Cons I really do have any cons. I have been using the system for almost 4 months and I cannot find anything that I do not like. Review Source MH Marcos H. Operations Manager Packaging and Containers Used the software for: Less than 6 months ### "A very strong tool for the micro business sales force" August 5, 2021 5.0 The customer support response time is incredible. Being able to get a response to our most basic questions has been really valueve in our implementation. Pros 's small scale approach makes it ideal for small businesses like us. It's pricing flexibility has been a very nice addition to a very strong product. The simplicity of how it manages contacts has been well received by our sales team. Cons While it is very simple it lacks deep analytics and automation. However We're confident they'll add more features likes this over time that will keep increase it's value as an essential tool for our business. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM We chose over the other alternatives due to its simplicity and focus on small teams Switched from [Shutpoint CRM](https://www.capterra.com/p/201182/Shutpoint-CRM/) The workflow to keep track of our customers wasn't very clear. Also they didn't have any integrations with Google Workspace. Very little follow up with their customers. Review Source AH Adam H. Service Manager Construction Used the software for: 2+ years ### "Review of Product Software" August 10, 2021 4.0 Super easy to use and all the most important aspects of a CRM without the high cost and repetitious bells and whistles that aren't regularly used. Pros The software dashboard is very intuitive and easy to follow a process of making a contact, entering all the prospects information and setting a task of the next steps of the sales process that is tied to a calendar reminder so no leads fall through the cracks. Cons I felt the most important aspects of a lead and CRM software like this were there. I liked everything about it and found very little missing! Reason for choosing Less Annoying CRM Less expensive and quick and easy to integrate and use throughout the office staff. Review Source CC Carrie C. Founder & CEO Management Consulting Used the software for: 1-2 years ### "Outstanding CRM for small business" October 8, 2021 5.0 After testing a few other options, was clearly the winner. It's simple to set up, create groups, design pipelines, and track contacts and tasks. I use it daily and have recommended it to several people--at least 2 of whom are already using it as well. Pros My favorite features of the software are the email bcc and the customized pipelines that can be created. I couldn't keep track of prospect leads and client stages without it. Cons There's nothing that I don't like about . Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Less Annoying CRM It was the most robust CRM that I found for an excellent price. Review Source AF Andy F. Framework Manager Financial Services Used the software for: 2+ years ### "It is definitely 'Less Anoying' than other solutions" July 17, 2023 5.0 Excellent experience so far as demonstrated by sales growth Pros Sales pipeline management and ability to segregate different stages of sales cycle Cons Improvements/enhancements are coming through , just keen to see more Review Source JP JOHN P. Sales Construction Used the software for: 2+ years ### "SalesbyCRM" May 20, 2024 5.0 It's my bible when it comes to sales. I follow it daily and make sure all my weekly calls are done. Pros Keeping track of callbacks and notes from clients Cons Updating to new systems. I'm older. Review Source TR Tim R. Insurance Agent Insurance Used the software for: 2+ years ### "Less Annoying CRM worth the money " June 30, 2025 5.0 This CRM gives us all we need to manage our client data base and follow up reviews. We have used Thor company many years and have liked all of the updates. Pros Easy to use and full of great features for insurance agencies like mine. We are a full line agency and there are features that help us daily manage tasks. Cons Price increased some. That is to be expected in today’s environment and I would still consider the CRM an overall good value. Review Source Michael R. Salesperson Motion Pictures and Film Used the software for: 2+ years ### "Great Product, Great Service" October 24, 2025 5.0 My overall experience in 5+ years has been very positive. Any issues I've had have been well responded to and taken care of by the support team. My whole sales team likes the platform. Pros The platform is very user-friendly, simple and straightforward, and the support is the best I have ever seen for any software. Cons My primary con is that there is no functionality where tasks can be prioritized. It is not uncommon for me to have 75+ tasks in a day, and I wish I could set up a low, mid, high priority, which would then be organized as such top to bottom on the daily task report. Alternatives considered [Insightly](https://www.capterra.com/p/130671/Insightly/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Less Annoying CRM It is far more intuitive and user friendly. Switched from [Insightly](https://www.capterra.com/p/130671/Insightly/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) LACRM is better and cheaper than these. Review Source KC Karen C. Senior Director Non-Profit Organization Management Used the software for: 2+ years ### "Super easy to set up and use" October 27, 2020 5.0 As a nonprofit, we use the software to track our outreach and fundraising relationships. With the ability to customize pipelines, we have been easily able to adjust it for our purposes even thought this is not what the system was designed to support. Pros It is so easy to use! We are a very small nonprofit organization and I personally was able to set up the system and train the very non-tech savvy team on it. I use it daily and it does everything you would need from a basic CRM. Customer service is stellar - they respond to every inquiry, immediately. Would definitely recommend. Cons Wish it were integrated with Constant Contact (it is integrated with Mail Chimp, which was great, but we have moved to Constant Contact). Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[CiviCRM](https://www.capterra.com/p/79192/CiviCRM/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing Less Annoying CRM Primarily ease of use/set-up, but also price. Review Source RT Ron T. Owner Agent Insurance Used the software for: 2+ years ### "Survey" July 31, 2023 4.0 Affordable and easy to use. Pros Very Easy to use and is very affordable. I can find anything I need to very easily. Cons There is nothing that I don't like. I think this is a great product. Review Source PM Paul M. Field Underwriter Insurance Used the software for: Less than 6 months ### "New at using any CRM." September 20, 2022 5.0 Very easy to set up and use! I use it every day! I would be lost without it and I would never be able to keep up with all of the information that I input into it! Pros Easy to set up! Actually the first one that I completed the set up because it was so easy to do. The search bar is awesome! you can put in any information or part of the information and it will find it for you! (ie phone number, email, any part of their name, home address, etc.) If you can remember any part of what you are looking for, it will find it! I did not sync it with my phone contacts, but I did/do sync it with my google calendar. I also like that it is web based so that I can pull it up on my computer, iPad, or phone. Cons I am new to using a CRM and this is my first one. So for me, I have not really come across anything that is a con except for maybe you can't text straight from the CRM. Or at least I don't think that you can. If I am correct, that would be a nice feature. Reason for choosing Less Annoying CRM Easy to set up and use. Straight forward and easy to understand for a new person to a CRM. Review Source GS Gary S. Sales Director Building Materials Used the software for: 6-12 months ### "Using LACRM" September 20, 2021 5.0 I have used many CRM products from their inception (ACT!, Goldmine, Salesforce), and even helped to sell a first of it's kind "cloud" based product called Aplicor CRM. Less Annoying software is geared to both the user/salesperson and the Executives (CEO, CFO, etc) and for teams. I have never used any product as easy to use and that has the flexibility for multiple uses (groups, creating customized lists, etc) as LACRM. For a very low monthly costs you also get excellent support and notifications regarding usage. Everyone I have spoken with at Less Annoying has been extremely well versed in the products features and were able to assist me quickly with my requests....it truly is "Less Annoying" and a very productive tool that you can grow your sales teams with! Pros Ease of use and full functionality. This product is very flexible and can be creatively crafted to fit the business application. Cons There are no real drawbacks to LACRM. Thus far, there has been nothing it couldn't do based upon some requests I made to the support team. They are always helpful and knowledgeable about the software. Reason for choosing Less Annoying CRM It got great reviews and lived up to them. Review Source DL Darrell L. Operations Manager Apparel & Fashion Used the software for: 1-2 years ### "It Really is Less Annoying" October 21, 2020 5.0 Because we can add notes to companies/contacts, and can easily tag and save outgoing emails from Outlook, the communication history with a client is easily seen. This has kept our company organized and has made work flow even better. We recently added a new person to our team, and she was able to jump right in and get to know our clientele rather easily based on those records. Pros The user-friendly design made it easy for everyone on the team to adapt. On the calendar, you can choose to see everyone's calendars or just your own, and it's so easy to add notes to contacts/companies that everyone can see, which has facilitated our internal communications. Cons As with all changes, the learning curve was the only obstacle, but the LACRM team was always an email or phone call away if we needed assistance. I like that they don't charge extra for technical assistance. Switched from [Act!](https://www.capterra.com/p/175860/Act/) It was painfully outdated, and did not have anywhere near the integration that LACRM has! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.