--- title: "Less Annoying CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Less Annoying CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/118921/Less-Annoying-CRM/" page_type: "product" language: "en" --- # Less Annoying CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Less Annoying CRM ## What is Less Annoying CRM? BEST FOR 1-20 USER ACCOUNTS - We built Less Annoying CRM 17 years ago for the thousands of independent consultants, agents, and small business owners who are hitting the limits of their spreadsheets, but nowhere near needing the complexity of big CRMs. Less Annoying CRM is for you if you’ve ever wished you could attach a to-do list to a contact, keep all your notes and emails for a client in one place, or just get a simple nudge so a follow-up never slips through the cracks again. Everything you wish your spreadsheet could do, without the complexity of a bloated CRM. Get a simple contact list, a calendar that syncs with Google/Outlook, and easy lead tracking. What you won’t get are confusing features, surprise bills, or long-term contracts. Just one simple price ($15/month/user) with unlimited free phone and email support from real, happy humans. Start your no-hassle, 30-day free trial today—no credit card needed. ## What is Less Annoying CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 657 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $15 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - CRM / 2026 - Contact Management / 2025 - Inside Sales / 2025 - Lead Management / 2025 - Real Estate CRM / 2025 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... - Contact Management / 2026 - CRM / 2026 - Financial CRM / 2026 - Form Builder / 2026 - Inside Sales / 2026 - Insurance CRM / 2026 - Lead Management / 2026 - Mac CRM / 2026 - Online CRM / 2026 - Predictive Lead Scoring / 2026 - Real Estate CRM / 2026 - Sales Force Automation / 2026 - Sales Tracking / 2026 - Small Business CRM / 2026 Our "Best of" badge program showcases products with the highest ratings... - Contact Management / 2026 - CRM / 2026 - Financial CRM / 2026 - Form Builder / 2026 - Inside Sales / 2026 - Insurance CRM / 2026 - Lead Management / 2026 - Mac CRM / 2026 - Online CRM / 2026 - Predictive Lead Scoring / 2026 - Real Estate CRM / 2026 - Sales Force Automation / 2026 - Sales Tracking / 2026 - Small Business CRM / 2026 Rating Breakdown 4.8 +− Features4.5 Value for Money4.9 Ease of Use4.9 Customer Service4.9 Rating Breakdown 4.8 Features4.5 Value for Money4.9 Ease of Use4.9 Customer Service4.9 ## Less Annoying CRM Reviewers Verdict Updated August 2026 AI summary - Less Annoying CRM is a strong fit for small businesses and teams seeking simple, customizable contact and lead management. - Users most consistently value its easy note-taking, accessible documentation, mobile usability, and straightforward customization options. - It helps organize client data, follow-ups, and sales activities so teams can reduce manual tracking and stay coordinated day-to-day. - Buyers may need to accept some trade-offs around limited reporting capabilities and a lack of volume discounts or advanced integrations. - It works best for organizations prioritizing ease of use and simplicity, but may fall short for those needing advanced analytics or complex workflows. ## Less Annoying CRM alternatives Highest Rated [4.7 (743)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (18,807)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/118921/Less-Annoying-CRM/alternatives/) ## FAQs about Less Annoying CRM Overview ### What problems does Less Annoying CRM solve? Less Annoying CRM solves scattered client records, missed follow-ups, and confusing sales tracking by putting contacts, notes, emails, tasks, pipelines, and shared calendars in one simple system. Small businesses, consultants, real estate teams, nonprofits, and sales staff use it to replace spreadsheets, paper notes, and manual status updates with clearer coordination. Answer based on 420 reviews Overview ### Which roles and teams benefit most from Less Annoying CRM? Less Annoying CRM is most used by small-business owners, presidents, founders, and other executives who need a simple way to track contacts, follow-ups, and sales activity. Sales teams, account managers, agents, and office or operations managers use it to manage pipelines, client communication, daily tasks, and customer relationship visibility. Answer based on 602 reviews Overview ### What company size and industries is Less Annoying CRM built for? Less Annoying CRM is for small businesses outgrowing spreadsheets, with 97% of reviewers from small businesses and Insurance the top industry at 11%. It also serves Financial Services and Management Consulting, each at 7%, fitting teams that need simple contact management, task tracking, and lead organization without added CRM complexity. Answer based on 653 reviews Features and Usability ### What are the key features of Less Annoying CRM? Less Annoying CRM includes core contact management, customizable pipelines, task management, and calendar sync with reminders. Reviewers also highlight email logging and integration, shared contact records for team collaboration, and customizable fields and reports. Differentiating features include an API, role-based permissions, and mobile access for managing records on the go. Answer based on 293 reviews Pricing ### How much does it cost and what fees or limitations are included? Less Annoying CRM starts at $15 per user/month for the Core plan, with all features included in one tier and a free trial available. Reviewers often call the pricing simple and contract-free, though some noted shared contacts workarounds may require paying for an extra user, and advanced CRM features can be limited. Answer based on 135 reviews Integrations ### Which third-party tools and platforms does Less Annoying CRM integrate with? Less Annoying CRM integrates with 10 third-party tools, with the most commonly cited connections including Mailchimp, Google Calendar, Microsoft Outlook, Gmail, Google Contacts, and Zapier. Official integrations also include Calendly, JustCall, and CallHippo, covering email marketing, calendars, contacts, scheduling, and calling. Answer based on 116 reviews Getting Started and Support ### How easy is it to onboard and train a team on Less Annoying CRM? Less Annoying CRM is easy to onboard for most small teams, with live online training, webinars, videos, and documentation available. Reviewers say nontechnical users, solo owners, and new hires often get productive quickly, sometimes on day one. Admins handling imports, customization, or integrations may need more guided training and time. Answer based on 76 reviews Getting Started and Support ### What customer support options does Less Annoying CRM offer, and how do users rate the experience? Less Annoying CRM offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users consistently describe support as fast, friendly, and informed, with real people answering questions, detailed guidance during setup, and smooth handoffs when one staff member is unavailable. A few note occasional setup questions, but issues are typically resolved quickly. Answer based on 293 reviews Ease of use ### How easy is Less Annoying CRM to use? Less Annoying CRM keeps day-to-day contact management simple, with a short learning curve that works well for small business teams and solo users. Many users like the clean interface, quick setup, and straightforward customization, though some mention advanced tailoring, AI guidance, or certain integrations can feel limited. Answer based on 240 reviews ## Who uses Less Annoying CRM? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Less Annoying CRM supports all three features that reviewers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new prospects more effectively, allowing teams to stay on top of relationships and sales opportunities. Contact Management 4.9 (190) 73.16% of 190 reviewers that rated this feature as important or highly important Less Annoying CRM offers a centralized place to store, organize, and access all client details, communications, and notes. Reviewers appreciate being able to track conversations, set reminders, and share information across teams, making follow-ups and collaboration much easier. Sales Pipeline Management 4.6 (122) 59.84% of 122 reviewers that rated this feature as important or highly important You can visually track prospects and projects through customizable pipelines. Reviewers indicate it’s easy to see client stages, assign tasks, and organize priorities, though some mention a learning curve and wish for more automation and financial tracking options. Lead Management 4.7 (148) 65.54% of 148 reviewers that rated this feature as important or highly important It gives you tools to track, import, and update leads efficiently. Some reviewers find it easy to monitor lead status, add notes, and convert leads, but mention a desire for more automation and integrated email to further streamline the process. Task Management 4.7 (111) 69.37% of 111 reviewers that rated this feature as important or highly important This aspect helps you stay organized with reminders and simple task tracking. Users say it’s easy to create, prioritize, and follow up on tasks, but some feel it could benefit from more automation, integration, and advanced prioritization options. Data Import/Export 4.6 (64) 67.19% of 64 reviewers that rated this feature as important or highly important Import and export data to and from software applications Contact Database 4.8 (98) 84.69% of 98 reviewers that rated this feature as important or highly important With this capability, you can easily store, organize, and retrieve client information in one place. Users think the database is simple to use, supports grouping, and makes finding and updating contact details fast, though some wish for better multi-entity linking. Less Annoying CRM 93 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Manage and track all past and future calls. Manage various distribution channels, build relations with channel partners, and track their performance Manage contact details and communication with clients Match clients or tenants with suitable properties based on their specific requirements, preferences and budget Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees With this capability, you can easily store, organize, and retrieve client information in one place. Users think the database is simple to use, supports grouping, and makes finding and updating contact details fast, though some wish for better multi-entity linking. Less Annoying CRM offers a centralized place to store, organize, and access all client details, communications, and notes. Reviewers appreciate being able to track conversations, set reminders, and share information across teams, making follow-ups and collaboration much easier. Track, store, and access client contracts or licenses Create, edit, convert to and from PDF files Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Import and export data to and from software applications Ability to handle large datasets Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Defines specific deal parameters to negotiate and secure deals Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track delivered, received, and opened emails Manage or track sales completed by field teams/employees Public or private sharing of digital files such as documents, audio/video, images, and more Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. Intended to be used by insurers Operate/access software on iPad Devices Operate/access software on Mac Devices For realtors, real estate investors, property managers, and other real estate professionals. Designed for small businesses Primarily serving startup companies Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Manually or automatically assign leads to sales reps Automatically identify and save contact information of potential customers It gives you tools to track, import, and update leads efficiently. Some reviewers find it easy to monitor lead status, add notes, and convert leads, but mention a desire for more automation and integrated email to further streamline the process. Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Manage contacts across multiple mailing lists Access software remotely via mobile devices Track all opportunities for potential sales and convert them into recurring revenue Organize and manage the accomplishments and development of employees or performance of applications or systems Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Arrange tasks based on the level of priority or urgency Present a catalog of inventory that customers can view Tools designed to streamline the process of lead generation and management for sales teams Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Define, track, and/or automate sales activities and sales processes You can visually track prospects and projects through customizable pipelines. Reviewers indicate it’s easy to see client stages, assign tasks, and organize priorities, though some mention a learning curve and wish for more automation and financial tracking options. Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Share contacts with other applications like Gmail and CRM Allow users to access multiple services after entering their login credentials once Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes This aspect helps you stay organized with reminders and simple task tracking. Users say it’s easy to create, prioritize, and follow up on tasks, but some feel it could benefit from more automation, integration, and advanced prioritization options. Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Web form that allows users to enter data that is sent and processed for different reasons SaaS, web-based, online deployment Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (586) 4.5 Based on 586 reviews ## Pricing Value for money 4.9 (541) Free Trial [View pricing plan details](https://www.capterra.com/p/118921/Less-Annoying-CRM/pricing/) Core $15.00 Per User,Per Month It includes: - Unlimited Contacts and Companies - Unlimited pipelines - Email logging - User permissions - Unlimited custom fields - 25GB of file storage per user - Task management - Mobile access - All features & free upgrades - Forms Value for money 4.9 (541) 4.9 Based on 541 reviews ## Integrations [ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ CallHippo](https://www.capterra.com/p/159578/CallHippo/)[ JustCall](https://www.capterra.com/p/157853/JustCall/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (600) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (600) 4.9 Based on 600 reviews ## User reviews Overall rating 4.8 Based on 657 reviews Filter by rating 5(546) 4(93) 3(13) 2(1) 1(4) Mentioned topic Sorted by most recent JM Judy M. Sales Administration Coordinator Hospitality ### "LACRM really is Less Annoying!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2026 Customer support is superb, they really do care about their customers, yet another oddity in today's world. Pros LACRM is the answer for small businesses, contact management covered at a fraction of the cost. I have worked on global CRM systems & LACRM is an absolute pleasure compared with more elaborate offerings out there. Cons Wishing reports had contacts attached to appropriate companies but still excellent option for task management. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Less Annoying CRM Cost, Salesforce wanted 3.5K per mth and as a new business we simply could not waste our money on that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tana S. Certified Health and Medicare Advisor Insurance ### "Fabulous product and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2026 From day 1 LA CRM has been there for me every step. Any questions that I had they were happy to answer and even set up a virtual meeting to go over a few questions I had. All even before I was a paying customer. The system has also been very easy to set up and get customers loaded in and was able to use it immediately. Pros I love the fact it is much more simple and easy to learn and navigate than a lot of CRM systems. It's fantastic that I can do my own customizations as well. Cons I haven't found much that I think there could be improvement on, to be honest. Some very minor things are that I wish that the policy number would show in my policies I have entered and that there was a specific phone number format for entering them into LA CRM. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/) Reasons for choosing Less Annoying CRM Less expensive and it had everything I needed for being a 1 person small business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Stacy C. Executive Recruiter Executive Office ### "A CRM I actually use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2026 ’ve had a very good experience with Less Annoying CRM. I started using it when I launched my recruiting business and was able to build out the entire system and have it working for me within about a week. I use it every day to manage searches, candidates, clients and follow-ups. When I’ve needed help, I’ve been able to get it quickly from an actual person who understands the product. Pros I started using Less Annoying CRM when I launched my own recruiting business, and I had the entire thing built out and working for me within about a week. That was probably the biggest selling point. I’ve used much more complicated systems, and I didn’t want a CRM that required me to spend half my time managing the CRM. LACRM is simple, straightforward and does what I need it to do. I can see where every search stands, keep track of candidates and clients, and find the information I need without digging through layers of unnecessary features. Is there an occasional feature I wish it had? Absolutely. But I’ll take a system that I actually use every day over one with 100 features I don’t need. And whenever I’ve had a question, I’ve gotten help from an actual person who knew what they were talking about. The name is pretty accurate. It really is less annoying. Cons There are a few features I occasionally wish it had, but that’s the tradeoff for keeping the system simple. I’d much rather have a CRM that does what I need and is easy to use than one overloaded with features I’ll never touch. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Airtable was clunky, complicated, and the user interface was terrible. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Loxo](https://www.capterra.com/p/165046/Loxo/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reasons for choosing Less Annoying CRM All these other products were too complicated and forced me to use workflows that were unnecessary. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT Piergiorgio Tamiazzo C. Project Manager Individual & Family Services ### "Less Annoying CRM Streamlines Email Marketing in Our Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2026 For the days I have been using Less Annoying CRM, everything has been fantastic. The experience with Less Annoying CRM is incredible. Pros Less Annoying CRM is an accurate platform that has amazing and reliable email marketing features. I like the simplicity and reliability of Less Annoying CRM. Cons Less Annoying CRM has an impressive interface that makes email marketing for us. I experience no problems when using Less Annoying CRM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ty K. Commercial Mortgage Broker Financial Services ### "Excellent CRM, Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 My overall experience has been very good and I plan to use LACRM for many year to come. I would highly recommend it to others. Pros It is easy to use, and I was able to customize everything specifically for my business without having to pay someone to do it. I also like the intake form that I was also able to set up on my own and use it with my website. The pipelines and opportunities were also easy to set up. In addition, it is an excellent value compared to other systems I looked at. The other systems were too complex and were not easy to use. There are so many great features that make LACRM very easy to use. Cons I wish I could send an email to a group (such as lenders) for my deals directly through the system without having to use a 3rd party. I am currently using another system to do this. If this was possible, it would help a lot since I use LACRM for everything else. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Less Annoying CRM I researched using Google and ready good reviews about LACRM. I tried it and agree with the reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael L. Partner Executive Office ### "Working with LACRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 LACRM is the software tool that requires the fewest clicks for my daily work. It offers customization, for example through custom input fields. The app starts up and runs smoothly, without lag. Support is focused and responsive, although it is rarely needed. Pros LACRM is very easy to use and not overloaded with features. API access is included in the subscription. Cons I cannot really find things I don’t like. One feature I would appreciate: An expand function in the activity report, expanding all email texts. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) LACRM is much easier to use. LACRM offers access to the API. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lisa P. Realtor Real Estate ### "Just over a year and I'm still loving it! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 I've really enjoyed using it! It's been just over a year and it has become a daily routine for me to log-in, check in with warm contacts, and organize tasks/information. I think the pricepoint is great for what you get, and the user experience and customer service are simple and easy. Pros I like how simple it is - no fluff or extra stuff like flyers or email campaigns. That's not what I wanted a CRM for. Just simply to organize contacts and make it easy to update them! Cons I'd like the ability to set recurring tasks. I have done some workarounds for it, but that's one feature that would be great. Switched from [MoxiEngage](https://www.capterra.com/p/173358/MoxiWorks/) I was not happy with the functionality or user friendliness Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Adelita D. Founder Marketing and Advertising ### "Excellent CRM System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 Love them. I refer people to them all the time. An excellent CRM choice if you're needing a gateway into finally actually having and using a CRM. Pros So easy to use, cost is great for a small business, and the team? Beyond amazing. They have an excellent personal touch and I never have ever felt like I am talking to a bot. In fact when I first signed up a member of their team personally reached out to me to see if I had been referred by someone else (which I had) because they didn't want either of us to miss our referral discount. Cons I wish there were a few more options on filtering and automations, which I understand why they aren't there due to this being as simple as possible for a CRM. Some of the filtering may be user issues haha. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Less Annoying CRM It was more affordable and I couldn't stomach paying too much as a small business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chris G. Agent Insurance ### "Incredible Value For The Investment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 Positive. It's easy to work with and the support is truly outstanding! I have been able to import a lot of contacts without a lot of hassle. I have never felt the system was insecure to use. Pros It's pretty intuitive and completely customizable. At first I thought for as little as they charge for a monthly subscription it would be bare bones but that is not the case at all. Cons I am not smart enough to really manipulate it to its full potential LOL! They need to incorporate AI to help the customer get the most out of customizing the functionality of the system. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) LACRM is much easier to use and manipulate and it's intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stephen M. owner and travel consultant Leisure, Travel & Tourism ### "Great value for the money." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 CRM is intuitive and easy to use. For the money, it is perfect for my needs. I have been able to customize it quite easily. Pros Less Annoying CRM is quite flexible and easy to use. It makes keeping track of all my travel sales a snap. Cons When looking at a specific client, I would like the option of only seeing items that are open by default. I should still be able to look at everything, bit those items that are closed, normally won't need to be seen again. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed something much more comprehensive than spreadsheets. Alternatives considered [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) Reasons for choosing Less Annoying CRM LessAnnoyingCRM was powerful enough for my needs, and less costly than 4 or five other systems, including ones not listed in this survey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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