Who Uses This Software?

Flexible pricing plans for small, medium and large companies


Average Ratings

91 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.50/month/user
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SutiSoft
  • www.sutisoft.com/sutiexpense/
  • Founded 2006
  • United States

About SutiExpense

SutiExpense can be easily configured to meet the unique expense reporting needs of any business. Its intuitive icon user interface and flexible design supports rapid deployment and adoption. Our software automates the process of creating, submitting, and approving expense reports leveraging third party integration and optical character recognition. Full integration with your General ledger for expense allocation, credit card data import, and seamless integration into your ERP.


SutiExpense Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

SutiExpense Reviews Recently Reviewed!


so easy to use-makes expense reports quick & easy

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: as a user, this software is so simple to use and intuitive. As a program administrator and the one that trains the new employees, it makes life so easy. New employees seem to grasp this very easily. and we find that employees that find the software easy to use, will actually turn in the expense reports timely!!

Cons: our company's coding is a bit "intense" and therefore we do not encourage our employees to attempt to code via the phone app to avoid making mistakes. We do love the app for other features (especially the receipt capturing)

Overall: we now have a one-stop shop for our employees. they can submit their Pcard transactions AND their cash expense reports in this one program. We have gotten some great feed back from the employees as well on how easy it is to use.

Use of Suti

Dec 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to Use software. Like to use it on my phone

Cons: I don't like when I take a picture of a receipt on my phone that it stores these to my phone I have to go in and delete all of my receipts taking up space. Need to have an option that asked you if you want to save the receipts. Again, the point of having Suti is that you capture the phone and the receipts are saved on suti. I don't need them on my phone too.

Overall: Great option for easy expense managment

Very pleased user!

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has been such a great time saver for me because of not having to fill out paper forms, scanning them and then sending vouchers via email. I can do all my reporting over my phone and submit them as well.

Cons: I can't seem to find in the software settings on my phone to select one country where I live instead of having to select it every time I record an expense for my report. It is always returns to the US.

Overall: Very, very please with the easy way to use this software. Makes reporting so much faster.

Vendor Response

by SutiSoft on August 29, 2018

Thanks for your valuable feedback. The selection of country preference will be added to the mobile solution in a future release. We do have this feature in the desktop solution. Once you add the country under preferences on the desktop, it will automatically sync with your mobile app.

Westrn Regional Sales Manager

Dec 05, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mobile, Ease of Reporting and Ease of reviewing past reports & receipts.

Cons: When corporate adds new monthly mileage costing, I have to delete and reload the App for the new rates to be available.

Overall: This requires minimal time, I use to use excel SutiExpense is a time saver and allows me to do sales and not accounting. I have been using for two years and I can't recall any issues that were costly.

Overall very good experience

May 05, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The phone app is great. I like the ability to email receipts. Once everything is in place, it is very easy to upload into QuickBooks.

Cons: Credit cards are a bit of a challenge, particularly for transactions paid for in advance. Additionally, there are some challenges trying to change expense categories. Often transactions must be deleted and then re-entered.

Streamlines expense reporting & approval, especially submitting receipts!

Jul 18, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love the way I can use the mobile app to build my whole report, snapping photos of the receipts with my phone as I enter each one. MUCH quicker than our old process, which involved tape and a photocopier...

Cons: The mobile app, at least on Android, currently has a glitch where it crashes if I try to backdate an expense. They're working on it, but it's a little irritating to need to log on to the desktop app to fix the dates, rather than just submitting from my phone. I've never gotten the hang of emailing receipts in to attach because the mobile app is so much easier!

Overall: Very convenient for submitting expense reports, and I get an email for each submission & approval that lets me know where it is in the workflow. Even with the flaws, I'm very happy with it!

Capterra loader

Easy and Functional

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Suti was great to work with to meet our needs. Our end users love the multiple ways of getting receipts into the system.

Cons: I don't really have Cons, but if I had to come up with something it would be that the ADMIN section can be a little confusing. Could use more pop ups to explain what some of the settings actually control.

Overall: We were looking for a custom solution and Suti was able to meet that need. They were quick to respond and seem to always have a solution.

SUTI Is THE Answer to Expense Reporting and AP Management

Aug 09, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: General ease of use; Intuitive nature of product (both Mobile and Web based); Amazing support; Automation of our Firms Expense reporting and Reimbursement work flow.

Cons: Image capture makes turns each receipt into an individual page; which can be cumbersome with 20+ expense line items. Ability to merge receipts into a single page for print out (or in our case billing) would be a huge bonus (let me know if I just missed that part of the tutorial :)).

Overall: Support has been exemplary. Any small issues encountered during our implementation were resolved within 1 business day; and assistance was clear and concise.

The Software was easy to roll out to our team; with most staff able to self teach given how intuitive the platform is. The generic training videos are also a great tool; and the virtual training we received was terrific in walking through all the specifics.

Recommendations to other buyers: Best option and value our firm could find after months of research and demos. Great implementation experience, and customization of the platform and reports to meet our specific needs was superb.

SutiExpense Review

Apr 15, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: We vetted 6 providers before deciding to use SutiExpense.

Suti support was a great project management assistance throughout implementation. They required weekly online meetings to keep the implementation moving forward with tasks assigned and reviewed each meeting. It was thorough and successful.

Since service implementation, our users have found it to be easy to use overall.

Besides the ease of implementation and user reaction, the other major plus has been the responsiveness of the support and programming staff. We have made numerous requests to make the service easier for our users and more effective for our cost controls. Almost every request has been incorporated. The end result has been a great addition to our system and a project that our IT department was commended for initiating and completing.

Cons: We literally had over a 100 requests for tweaks to their system / software service. These were items that are particular to our industry needs. To date, less than 6 could not be implemented in the current architecture. So we have no "cons" to list.

Overall: Highly recommend

Very User Friendly for All Global Users

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We find our card expenses are turned in more frequently as the users feel the phone app and processes are so easy.

Pros: Able to use across many currencies and countries without issue. The phone app is best a big win for our users.

Cons: Reporting across our 30 programs could be more robust as we currently run individual reports. Suti is working on a solution for us.

John Gardipee MSW

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to get familiar with and to use.

Cons: There is nothing I disliked it is a fantastic tool.

Overall: It makes check submissions quick and saves a great deal of time in my busy schedule.

Easy to Use

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, ability to tailor to your needs, support is great

Cons: reporting is limited and not customizable by the user.

Overall: Expense reporting is what we use Sutisoft for. It has made the job of organizing and importing the information into our system easy and has saved me 40 + hours a month in keying in the information manually.

Very user friendly

Dec 05, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use and the customer service has been great.

Cons: I have had no issues with the software,

sutiexpense

Dec 05, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use

auto review of duplicates

Cons: app bugs

quick auto log out on pc

opens second window after sign in

Overall good product

Dec 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Convenient, easy to use. App works well.

Cons: Sometimes receipts get dropped after linking to an expense.

Suti saves hours of data entry

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy interface, electronic approvals, rejection at the line level.

Cons: Reporting is a bit rigid, more flexibility with which fields you can add to a report would be an asset.

Overall: Replaced our excel based system with Suti, improved our reimbursement time by 5 days and reduced data entry by 15 hours a month. All of the remote employees love it and cant stop raving about how much better expense reimbursement is now.

Simple setup and Admin. Easy to pay and process.

May 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, easy to add implement. Mobile app works well. Easy to get Direct deposit set up, integrate with QB online and add chart of accounts. Approval process is very clean and setting up hierarchy is easy as well. Receipt viewer works well.

Cons: Missing a few small features I would like. Projects codes on the front screen would be great since we do a lot of billable projects. Would like to be able to mark a report as billed easily.

Receipt capture needs to be improved as it doesn't get much right. Quickbooks integration lacks ability to set the posting date in the system. Need to manually go in and change posting period in QB.

Overall: save time and money

Great product!

Nov 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use. Great customer service!

Cons: Takes a bit of time to learn, but customer support was a tremendous help.

Overall: Great software for the entire team! We have a team that travels everywhere and sometimes they do not have internet, this software allows them to still scan their receipts and enter the information. Thank you.

Excellent product and customer service.

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is extremely user-friendly. I find that because it is so easy to use it is very easy to teach. As the Training Manager, this is important in my role.

Cons: The only thing I dislike is that sometimes the app does not function and loses all my data. Fortunately, this does not happen often and it is resolved fairly quickly.

Overall: My experience with Suti has been very positive. All of my needs are met with this software and it is easy to use and understand. Any problems I have are easily worked out.

works for me

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: the ease of use, I am able to attach the appropriate documents to my report, my employer is able to get my expense report quickly and it makes the reimbursement quicker

Cons: the fields in the description of the expense is hard to see what you typed or go back and change it, it gets chopped off

SutiSoft is very intuitive...and in the case where we get stuck, someone is also there.

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sending receipts directly from my email.

Customer Service is easy to reach.

Their manual is very straightforward.

Cons: Not every credit card is able to sync with the software. This is a work in progress.

Sometimes, the Software doesn't recognize taxes the way it should. That could be a user issue.

Expense Report Review

Sep 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simplicity of use of the app is welcome..

Cons: ICONS-- Would like to be able to move them around on bar.. Several fo them are not used by me routinely.. I would like to move the ones that I have in the order that I would like.

Overall: Good performance rarely have software issues and downtime with app

SutiExpense Software

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find SutiExpense very easy to navigate. I'm happy my company switched providers and picked SutiExpense because I can breeze through my expense reports now.

Cons: The only problem I have run into was when I needed to take a pic of a receipt on SutiExpense App from my Android device and I was unable to do it. However, I put in a service request and I was contacted promptly and told it was just a matter of them updating the app with a fix for the issue.

Overall: My experience has been good so far and I'm able to do my expense reports much faster now compared to the previous company we used.

SutiExpense Review

Nov 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great support, had a lot of questions and the team answered them timely

Cons: Very complex, need lots of support to understand everything

Overall: Great experience, despite being complex the support was responsive

Expense input

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple today to enter expenses and take a pic.

Cons: It would be nice if you could take an e.mail confirmation from a credit card company and auto enter the expense data and let the user approve or deny the company expense.

Jun 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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SutiSoft

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is intuitive. Easy uploads. User friendly.

Cons: Sometimes runs slow. Cancellation is difficult.

Overall: Good. I have had no issues with the Software.

Valuable User

Dec 05, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Simplified in uploading receipts, auto matching up receipts

Cons: This does not accurately pull information from the receipts (vendor and $ totals generally wrong)

Overall: Overall this makes credit card reconcillation easier but there needs to be improvements in the software to capture accurate data and maybe even recognize and match up more receipts to the transactions automatically

We have had a great experience with Sutiexpense, and it has definitely improve our expense reports!

Dec 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to reject only certain items.

That the software can transfer information from the receipts to the report, although it is not always a 100% accurate, this feature saves a lot of time.

Cons: I find it a bit complicated to separate taxes.

the exchange rate is not accurate and for multiple expenses, I have to update them one by one, it would be great to update it only once per report.

Overall: Now all reports are centralized and done the same way. It has really made our processing more effective and faster.

Suti review

Dec 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: does expenses,

tracks receipts,

does auto exchange rates.

Cons: when starting a expenses report adding information does not always save.

Overall: good once you have created your expense

Capterra loader

More nofitcations to the user

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I am able to use it on my phone or at a computer. The different sections are easy to navigate throughout the site.

Cons: I wish we could receive some type of confirmation when the payment will be distributed or when it reaches my bank account. Makes it difficult to determine when I will receive the money back.

Happy client

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of uploading receipts and the simplicity of filling the reports

Cons: I really do not have anything bad comments

Helpful

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to Navigate, auto populates most commonly used entries and easy to scan receipts from your computer or phone.

Cons: Sometimes hard to navigate when you need to re-enter to edit your claim.

Suti Expense review

Sep 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It has not gone down or had issues since I have been using. I like being able to drag the receipts over, that is a time saver.

Cons: I wish you did not have to enter after every entry, being able to cut and paste would be much faster. so many items are duplicated would be nice to be able to drag

Simple and to the point

Sep 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: intuitive design

Mobile tool to speed up expenses

Easy to use

Cons: when converting from projected expence to submitted expense it leaves the artifact of "converted" and "draft" behind leaving the solution a little messy and you need to tidy up or you get lost. When you convert it from a pre-approved expence to a real expence it can be chalenging o identify what you converted - so you really need to remember the titles of the approved -pre-expenses later

As a new addition to the AP department as our companies were transitioning from BOA Works to SUTI, I found SUTI a much easier program to use. Everything is very straight forward and there is no drilling down to find the information needed on an employee.

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great system - easy to use.

Pros: As I stated above the system is user friendly and uncomplicated. I like the ability as an administrator to toggle easily between companies and roles.

Cons: I haven't found any. I guess if I have to come up with one, system changes that we weren't aware of in advance. This has not happened very often.

SutiExpense from EA Perspective

Dec 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy delegate use, timely approval emails (immediate)

Cons: Multiple click points, multiple repeat entries for CC reports

The only way to go!

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity, the ability to use on the fly and ease of editing

Cons: If you input on your computer and then open up the transaction on your mobile device to take a picture of the receipt. it makes you re-enter the "Place"

Overall: I love it and would hate to have to go back to the old way!!!

Decent, wish the app was a bit better

Nov 15, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the receipt tracking and balancing

Cons: I don't like how the app doesn't show you which items have receipts attached and which ones don't.

Overall: The app helps me keep my accounting up to date so I don't have to do it all at once at the end of the month

great product!

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy and intuitive... even for the older, less tech savvy worker..

Cons: I use it while traveling, and have to restart my phone to get an active Sutiexpense app.

Overall: Minimal delays in reimbursement. No lost receipts, no piles of paper receipts

Salesman expenses

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to add receipt photos and enter details

Cons: Photo scan does not do a great job of transferring details to the correct field

Overall: This app is a great way to track expenses. I am satisfied with the features and it is user friendly

Fast and easy

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's quick and easy for me to do my weekly expense reports and submit them with the click of a button!

Cons: Nothing! It's really a very good solution for me as a Territory Sales Manager.

Capterra loader

Great System

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. It is very user friendly and very self explanatory.

Cons: There are really no cons about SutiExpense.

Review

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Organization of required paperwork and access.

Cons: Training online to utilize all available tools Suti offers.

Overall: Ok

Great Service

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its Efficient and less complicated to many to understand , Capabilities of No Errors or minimum margin

Cons: none least areas , all run good the system overall has a positive impact and all I hear from my colleagues are good revise .

Overall: Must Efficient and on track . Service on my behave its great .

Very user friendly

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, user friendly and the Customer Support team is very responsive!

Cons: Importing the information into QuickBooks hasn't gone well for me. It erases the individuals address and other information, so I manually enter the information.

Good system. Nice user experience.

Sep 06, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Good and reliable platform.

Pros: Mobility and ability to upload receipts using application is a plus. The stability of the platform is a plus

Cons: Inability to mass code transactions is the biggest drawback. Most of my expenses are repetitive and this feature would be very helpful.

Great Value

Sep 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, low cost, can pull in corporate card charges

Cons: limited in coding options when multiple accounts are used for a transaction.

Overall: This is a great option for our small company with sales people on the go the mobile app allows for ease of use on the go.

It is a great function for our external employees.

May 09, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to quickly compose an expense report and move it through the approval process. The setup of expense categories is extremely user friendly.

Cons: Sometimes the set up or location of various items can be confusing. I am still having to export and manually manipulate data into a form I can use.

Review of SutiExpense

Nov 14, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Excellent technical support

Very easy to configure and use

Intuitive user interface

Pre-Trip Authorization support

Very easy credit card data imports into expense reports

Custom Expense Categories

Cons: None currently

Overall: SutiExpense has worked very well for us since our implementation over a year ago. The people at SutiSoft have always been very helpful and we appreciate the relationship. The technical support for SutiExpense is excellent. I definitely recommend SutiExpense to anyone searching for an expense reporting application backed by excellent service.

SutiExpense Review

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: App functionality working with my smart phone

Drag and Drop receipts

Cons: Hotel expenses need to be broken down manually (i.e. meals, transportation, lodging. Would be nice if software would allow breaking down within the expense fill in menu

Super helpful tool

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Easy to track expenses. Doesn't freeze.

Cons: I'd like to be able to rearrange the tabs.

Overall: It is so easy to use and keeps track of requests. I have recommended the software to other people for use in finances.

Capterra loader

Good Expense app, great setup support

Oct 16, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ability to have expenses uploaded directly from phone app to application. OCR technology does not seem to recognize anything and we have to manually enter every time but that does not take a lot of time. Love the email function that allows you to email receipts directly to application.

Cons: OCR is not fully working. Still trying to get the PER DIEM rates from GSA fully implemented to allow users to automatically fill them in.

Overall: The ability to have users submit expense reports and reduce the manual process of copying receipts and inputting the information twice

Ease of Use

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The App is extremely easy to while out of the office.

Cons: It seems sometimes that Windows OS tries to fill some of the drop-down fields. I'm not sure if it a Suti thing or Windows.

Expenses made easy

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Overall a good product. Reasonably good app integration.

Cons: Could be better streamlined leading to less manual data entry.

SutiExpense review

May 19, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am a very satisfied SutiExpense customer. I am a Finance Director for two companies who have been using SutiExpense for one year. The system is easy to use, intuitive and highly customizable. Our end users are very happy with it, as well as our finance/audit team. We are also very satisfied with the customer support we have received from the Suti support team. On the rare occasion that an issue arises, they are quick to respond.

Good

May 24, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Overall- sutiexpense is great. There are a few things I am not crazy about. Sometimes when we import transactions from our corporate cards it records a transaction twice with two different names, but the same amount. I don't like how you can't remove an employee that is not longer with the company, you can only "expire" them. It would be better if you could hide the inactive employees/project codes.

Easy to Use SutiExpense

Sep 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and quick reimbursement for my expenses.

Cons: Sometimes receipts take a while to upload

Overall: Great! No issues and easy to use

SutiExpense has been a great tool and easy to use for our employees.

Jun 25, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: We decided on SutiSoft based on the ease of set-up and cost. It has more features than we are using right now, but with the mobile app our Sales Team is getting their expense reports to the accounting department on time for the first time in the companies history. We can see receipts right away and no longer have to file the paper copies, making going green a lot easier. So far we are very happy with our decision.

Great website

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to track reimbursement, amazon gift card

Cons: Sometimes difficult to know which items to pick when requesting reimbursement

As a systems admin, this was one of my easiest and quickest software implementations.

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The expense package is very easy to implement and maintain. The users adapt quickly due to the ease of use and are very fond of the mobile app to capture picture receipts. The software is self-customizable and exports cleanly. Approval process is simplistic.

Cons: Some redundancies due to receipt image transfers. Many fields need to be corrected for non- perfect receipts. Also the use of credit card statement import should be considered as auto receipt attachment.

TS's Expense Review

Dec 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to see all parties offers and availability

Cons: Its inability to recognize time limits set up for flights

Overall: I use it primarily for my Flight needs and Rental car use. It is very good at pinpointing the best-priced airline flights & including our corporate program for rentals.

Better than spreadsheets

Dec 05, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It allows you to send receipts right to a holding place for consolidating later.

Cons: Sometimes a challenge to see or find receipts from tiny postage stamp size pictures.

Overall: Overall good, but there are several inconsistencies within the logic of the program.

Sutisoft Expense Review

Aug 26, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use, the easy customization, the ability to handle Canadian taxes, that it's web-based, the digital expenses import, and the credit card transaction import.

Cons: Sometimes, the website is slow, and I get complaints from users.

Recommendations to other buyers: Test out all the feature and customization before rolling it out to users.

Cost effective and flexible solution

Oct 22, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: A solution that is easy to implement, increases efficiency and expense visibility. Eliminates redundancy by simplifying the overall submission process. Extremely responsive and customer service oriented.

Cons: None at this time.

Overall: Sutiexpense is a cost-effective solution that is simple to use, easy to manage, and flexibile for any organization.

Viewsonic Corp.

Apr 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Overall the software was very user friendly to bother users & admin. However, there are unexpected changes to the setting occasionally in which the Admin did not change. It could possibly be an update to the version, however, it disrupts normal usage. The admin has to go into the account and change the settings back.

What a load off!!!

Dec 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Before we implemented SutiExpense we had a very manual process. Since we have started using SutiExpense our lives have been seamlessly pleasant. The setup process took no time, the platform is very user-friendly, and the approval flow process is great. We have saved so much time on this function within the organization.

Suti Review

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Suiti is an exceptional software,what I like most about the suiti is that it ability enable you to have access

to your financial record and also keep track of all related document.

Cons: ability to export your files in other format.

Overall: My overall experience has been amazing so far,I will recommend that you add a few update like using the program in an offline mode and then enable you to synchronize when you get online.

Suti Support is Awesome

Apr 12, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: I've been using Suti for a few months now with my company - I use it not only to do my own expense reports but am a delegate for the executive team. Any time I ever have an issue I've gotten in touch with Kirsten - she is incredibly helpful, kind and patient. I seriously don't know what I'd do without her :)

Excellent product - Excellent service

Oct 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: SutiSoft has saved our company time & money with an easy to use platform. The service that we have received has been exceptional! I have a point of contact (Kirsten Ellis) that is gets back to me with no follow up, has detailed information to provide when I have questions about the system, & has the best attitude while doing so.

Pros: Easy to use platform. Multiple reports available. Exceptional customer service. Easy merge with QuickBooks.

Cons: I do not have any at this time.

Great sales, set-up, deployment, and service.

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No pressure sales and discount for non-profit orgs. Product met all of our needs, and has additional options available. Deployment was easy and support was phenomenal! Service has been very responsive to questions both via email and toll-free number.

Cons: While service is excellent, I would love to see a few more examples in the online manuals/help, including more detail.

It has turned out to be better than expected

Nov 24, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Flexibility to accommodate business specific requirements; internalize organisational policies into the software and ability to quickly turnaround the requirements by making the necessary changes to the Software help. Mobile application specifically suited to the customised environment has been really appreciated.

SutiExpense is easy to use

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Suti is intuitive, easy to use, and makes it easier to manage expenses and run reports.

Cons: Sometimes I wasn't able to update the approval manager and it got confusing with our different branches.

RLG - Suti

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have worked with Kirsten Ellis and she has been so professional, kind and supportive with everything that I have asked her. We have had a few associates call the help line or email and have had a wonderful response. I would highly recommend your product.

SutiExpense review

Aug 04, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We can code everything clearly and consistently, and we are able to review and reconcile credit card transactions a lot faster. This software has been very helpful to our Accounting Dept.

Cons: I wish we could customize the format of the reports to include the content that we need

Overall: Very positive experience. In terms of functionality, this software is a big upgrade compared to the software that we were using previously.

Kirsten Ellis

Feb 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We started the Sutisoft process last year and the support staff has been so beneficial on things running smoothly. Anytime I have a question, need assistance she is there to help! Want to say thank to her for making this experience amazing!

Suti Review

Sep 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Expensing items is easy and nice when coming home from a trip

Cons: Receipt reading can be improved when you submit reports

Overall: Good software that allows person to submit expenses

Review

Oct 31, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Good tech support. Quick to respond to issues

Cons: Would be nice to be able as an admin to be able to emulate a user without having to know their login for troubleshooting or training purposes.

Overall: Would recommend to any company to use.

My experience with Suti has been very satisfactory and stress free.

Dec 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I like the fact that I have developed a relationship with customer service and I'm able to talk to the same person which knows exactly my needs.

The software and the phone app is very user friendly.

No pros.

Great customization and flexibility, not very intuitive

Aug 31, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: You can customize Suti to match any of your expense reporting needs.

Cons: Suti is not as intuitive as other expense reporting tools that I have used. It took me quite a bit of time to figure out how to add receipts to an expense report that I had already created the first time I used it.

The program was easy to navigate, the process from beginning to end was quick and easy.

Apr 30, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: software is accessible and convenient. Keeps expense reports and receipts organized. Report feature will help us with expense management. There is technical support when we need it. Pricing is very reasonable.

Great software

May 18, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Love how easy out monthly credit card statements are to reconcile now that we are on SutiExpense. It really did cut our time in 1/2. Easy downloading and very simple to use on Iphones and Androids.

Very easy to implement, intuitive to use thus quick adoption across the organization.

Nov 17, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We customized the product to our business process needs and the Suti team was quick to respond and make those changes happen.

Great System

Nov 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: Easy to use - apps are great for travelers

Cons: Reports - cannot easily review outstanding reports

Overall: It has really helped our travelers keep up with expenses. Cuts down time to review for admin and managers.

Very easy to use

May 13, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: easy to use and navigate through

issues fixed that day

SutiSoft is great!

Jul 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use.

Cons: Nothing.

Overall: I am truly impressed with SutiExpense. It is easy to use. There are multiple reports to choose from for finance. The staff is very knowledgeable and always willing to assist.

Easy to use solution.

Sep 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: The software is very intuitive and easy to use.

Cons: Very easy to use and very intuitive once you've done one or two expense reports.

Frustrating and Waste of time

Aug 19, 2015
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
Likely
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Pros: Not much. It's a waste of time. The app is faulty so it takes forever to submit a simple report that should take 5 mins or less. The concept is great. Execution is not great and it ends up costing more time instead of saving time.

Cons: How it takes me an hour to submit a simple expense report because it keeps shutting down every time I try to save a submission.;

Recommendations to other buyers: Don't use it. Just frustrates people and wastes time.

Oct 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

SuitExpense Super Easy To Use

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Extremely easy to create and submit expenses. Picture capture of receipts and integrated mapping to calculate mileage very helpful functionality.

Cons: 50/50 accuracy on OCR of receipt data actually creates more keystrokes (back spacing)

Good platform but need to integrate with a basic CRM function. Customer support is sometimes slow

May 09, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, customizability, off/on line capabilites, approval process and scalability.

Cost effectvinesss

Cons: Need integration with basic CRM. Need faster customer support when there are issues/pending problems