# SutiExpense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SutiExpense the right Expense Report solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118974/SutiExpense/reviews --- SutiExpense 4.5 (178) [View alternatives](https://www.capterra.com/p/118974/SutiExpense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SutiExpense Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews Maddie T System AdministratorInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “In order to claim expenditures, I like the fact that the mobile app has fill feature.“ May 6, 2022 Maddie T System AdministratorInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “On my iPad, I've also had difficulties getting the app to stay in the horizontal position, making it impossible to type on the keyboard.“ May 6, 2022 BC Brian C VP special projectsConsumer Goods, 501 - 1,000 employeesUsed the software for: 1-2 years. “I also like the ability to send receipts via email and use both the app submitted and emailed receipts when I create my reports.“ March 23, 2021 RJ Reid J Technical supportOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “The biggest issue I have is with the webpage going haywire whenever I try to split my computer screen with two windows.“ December 18, 2020 Maddie T System AdministratorInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “There are no hassles, and it is simple to use. When I produce my reports, I enjoy that I can utilize both the app-submitted and emailed receipts.“ May 6, 2022 DM Darryle M Executive DirectorComputer & Network Security, 51 - 200 employeesUsed the software for: More than 2 years. “My one pet peeve was with entering gas expenses.“ December 16, 2020 Maddie T System AdministratorInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “The new version is more faster and more user-friendly when it comes to processing receipts.“ May 6, 2022 GG Geoffrey G Account ExecutiveArchitecture & Planning, 201 - 500 employeesUsed the software for: 1-2 years. “Sometimes its hard to navigate.“ September 1, 2020 ## Showing most helpful reviews Showing 1-25 of 178 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Maddie T. System Administrator Information Technology and Services Used the software for: 1-2 years ### "An easy transfer from the prior system" May 6, 2022 4.0 The new version is more faster and more user-friendly when it comes to processing receipts. To get reimbursed, we had to manually fill up Excel files and submit them. Our experience with SutiExpense was seamless from start to finish. After dreading expenditure reports in the past, I'm no longer afraid of them. Pros In order to claim expenditures, I like the fact that the mobile app has fill feature. There are no hassles, and it is simple to use. When I produce my reports, I enjoy that I can utilize both the app-submitted and emailed receipts. As a result, I no longer wait until the end of each month to submit my expense reports, as was the case before when I used to submit them on paper. Cons When I try to use two windows to divide my computer screen, the webpage goes wild. On my iPad, I've also had difficulties getting the app to stay in the horizontal position, making it impossible to type on the keyboard. Review Source pV peter V. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Brought our Expense Process into the 21st century" October 4, 2019 5.0 Extremely positive. We went from a paper based form to fully electronic in a very short period of time. The change management aspect was easy compared to other changes we have implemented. Strong support from the vendor, a dedicated support person who understood our business. This has lead to us processing expense payments in a quicker and more accurate manner. Pros The ease of Implementation both from a user perspective and also the technical integration into Great Plains. Working with SutiExpense, we were able to get the product up and running in no time. They were able to implement the various tax processing we needed for Canada which other providers could not do or could not do easily. Pricing model was flexible and worked well for us enabling us to keep costs down. Cons We may still be in the honeymoon process but to date we have not found any real cons. We had some minor hiccups with the implementation but support from the vendor was very good and helped us work through the issues. Some issues with the approval process but most of these were due to staff not be fully trained. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/) Reason for choosing SutiExpense We found the functionality to be similar for our requirements. Other products offer much more functionality but it was overkill for our needs. The additional functionality came with a higher price point and the business model would not support that. Was the most cost effective solution our organization. Review Source VR Verified Reviewer Strategic Channel Manager (DIY & Hardware Channels) Building Materials Used the software for: 2+ years ### "Review" January 24, 2019 3.0 Overall, I've had a positive experience with this tool. Most importantly it's easy to navigate. Pros I find it easy to navigate and overall it's intuitive. Cons The OCR function is usually way off to the point that I don't use it. Review Source Rob C. PMO Hospital & Health Care Used the software for: 1-2 years ### "Easy and Functional" August 6, 2018 5.0 We were looking for a custom solution and Suti was able to meet that need. They were quick to respond and seem to always have a solution. Pros Ease of use. Suti was great to work with to meet our needs. Our end users love the multiple ways of getting receipts into the system. Cons I don't really have Cons, but if I had to come up with something it would be that the ADMIN section can be a little confusing. Could use more pop ups to explain what some of the settings actually control. Review Source Jeff E. Manager, Field Sales and Training Building Materials Used the software for: 2+ years ### "SutiExpense is worth the expense" December 11, 2018 4.0 Pros Ease of Use User Friendly Mobile app works great and allows you to review, approve and process expenses Cons Categories could be further broken down Editing in mobile app is a little cumbersome Review Source Denise G. Director of Administration Computer & Network Security Used the software for: 6-12 months ### "SutiExpense works Well" December 21, 2018 5.0 It is great the way it brings my expenses into Quickbooks, having all the expenses on one report to invoice clients is great as well, I used to have to import from several places to accomplish what this portal does Pros Combines many things I did manually into an easy reporting solution. Cons I can't say I have any complaints about the software at this time Review Source Michael V. Producer/Videographer/Editor Sports Used the software for: 1-2 years ### "More nofitcations to the user" September 7, 2018 5.0 Pros I like that I am able to use it on my phone or at a computer. The different sections are easy to navigate throughout the site. Cons I wish we could receive some type of confirmation when the payment will be distributed or when it reaches my bank account. Makes it difficult to determine when I will receive the money back. Review Source Kevin S. Information Systems Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Good Expense app, great setup support" October 16, 2017 4.0 The ability to have users submit expense reports and reduce the manual process of copying receipts and inputting the information twice Pros Ability to have expenses uploaded directly from phone app to application. OCR technology does not seem to recognize anything and we have to manually enter every time but that does not take a lot of time. Love the email function that allows you to email receipts directly to application. Cons OCR is not fully working. Still trying to get the PER DIEM rates from GSA fully implemented to allow users to automatically fill them in. Review Source AAF A Alex F. Director of Sales - Pacific Furniture Used the software for: 1-2 years ### "Makes expense report easy" May 18, 2019 3.0 so far I've had an ok experience, it works well but could have some improvements on the OCR Pros I used to dedicated more than 2 hours of my Monday to do expense reports, now I can quickly upload my expenses on the go, it saves me time and assure I'll get my money back quickly :) Cons it doesn't read receipts, I have to type it all manually. Review Source Jessica S. Operations Administrator Telecommunications Used the software for: Less than 6 months ### "Excellent product - Excellent service" October 24, 2016 5.0 SutiSoft has saved our company time & money with an easy to use platform. The service that we have received has been exceptional! I have a point of contact (Kirsten Ellis) that is gets back to me with no follow up, has detailed information to provide when I have questions about the system, & has the best attitude while doing so. Pros Easy to use platform. Multiple reports available. Exceptional customer service. Easy merge with QuickBooks. Cons I do not have any at this time. Review Source GW Greg W. Western Regional Sales Manager Construction Used the software for: 2+ years ### "Life just keeps getting easier" September 20, 2019 5.0 This makes my life so much easier. Personally, I keep all of my receipts in my wallet and at the end of the night or week I enter them into my computer, then open the report on my phone and take pictures of them. This allows my guests to leave the restaurants quicker. Everything else is emailed to me like plane tickets, hotel receipts, UBER or Lyft, hotels and rental cars and I can just attach when entering (pdf is best). This is the quickest way for me and I don't forget anything. Pros I can add to my expenses on the fly. I can save the receipt as a pdf and just attach it. Easy to go back and add or fix. I can attach multiple documents on one expense entry Very easy to identify the stage the expense is in as far as submitted and paid. The best part is I can do all of this from my smart phone. The new software is very impressive and easier to navigate. The new dashboard gives me everything, even what type of purchases I'm making (Amazing)! Cons Early on the entry would freeze (fixed now). The older software was not as easy to navigate, the upgrade is perfect. I wish I could just enter a dollar amount of a receipt somewhere and it would bring up other transactions that match that expenditure to identify if I am duplicating an earlier entry. It would be easier than the process it goes through verifying the expenses. Review Source MK Mike K. Service Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "SutiExpense Review" September 26, 2019 4.0 We are using SUTI for check requests and it is mostly working well and appreciated. Pros Suti- is a nice tool and I think it has some greater potential. Cons I wish it had the capability to copy previous Suti Requests to then edit and submit. For example: our organization submits monthly check requests so most of the information is the same, but unless I am not aware of a way to copy/edit previous submissions (which is highly possible) we have to start from scratch each time and that does take more time etc. Again, unless I don't know how to do this properly (which, again, is entirely possible), Suti doesn't seem to automatically populate or produce a pop-up with common and repeated data that is entered. For example: When typing in an address, it doesn't populate previously used addresses automatically, so we have to re-enter the same info. each month. Also, if you enter info. in the Address dialog box at the bottom of one of the screens, then save the Suti Request and exit, come back into it - a lot of times that address is either deleted or at least not complete. Review Source BC Brian C. VP special projects Consumer Goods Used the software for: 1-2 years ### "end user functional review" March 23, 2021 5.0 I found it clumsy at startup, but after the first two or three reports I found it much more convenient than doing the old paper reports. Suti and I are friends now. Pros the 'app' version is surprisingly easy to use and friendly. I use this generally for creating new reports and submitting manual receipts for re-imbursement. I also like the ability to send receipts via email and use both the app submitted and emailed receipts when I create my reports. I generally do reports right away now when the expenses occur rather than accumulating them like I used to when I submitted on paper. Cons Managing the images is a little clumsy some times, particularly if I need to 'call out' two different expense categories on a single receipts. I would like to have the ability to 'annotate' the images, circle things, make comments on the image.. And I would like to be able to create my own 'categories' as long as I give a GL department and account. I submit a lot under 'miscl' and it's hard to annotate where it should be charged. Review Source GT Geoffrey T. Inspector Mechanical or Industrial Engineering Used the software for: 2+ years ### "Ease of use" March 23, 2021 4.0 Very positive, I would recommend it since it makes me save time. Pros I like being able to fill in my expenses while commuting or at the restaurant right away after getting the check. It is efficient and there is no more lost receipts. Cons On IOS once the photo of the receipt is attached, it becomes blurred and it is not possible anymore to double check it. Review Source RR Robert R. District Manager Food Production Used the software for: 2+ years ### "My Opinion" September 19, 2019 5.0 Pros The ease of the system, moving tab to tab. Wish I had this years ago.. Cons Sometimes put incorrect dollar amounts from receipt Review Source CR Carlos R. Energy Business Development Manager Building Materials Used the software for: 2+ years ### "Simplistic Expense Reporting" September 21, 2019 5.0 I have now been using SutiExpense for 4 years I use it almost daily works great for me. Pros The simplicity and user friendly software makes for reduction in hours that it used to take to complete expense reports I simply take pictures complete expense details and send to my receipts account. Nice Icons for each expense type makes for easier tracking . Cons I really did not find any negatives this product was an upgrade very user friendly and practical for us. Review Source JS Jeremiah S. TM Consumer Goods Used the software for: 2+ years ### "Strong" December 11, 2020 5.0 Fantastic and simple Pros Ease and quick in getting through receipts - the updated version is much more efficient Cons None. I have zero complaints and no longer dread completing an expense report Review Source AT Adrian T. Territory Salea Mgr Medical Devices Used the software for: 1-2 years ### "Simple to Use" September 19, 2019 4.0 Overall experience has been good. It makes keeping track on my expenses easy. Pros This app is convenient and simple to use Cons The OCR doesn't really work well. It proceeds as if it is pulling info but it pulls nothing. Not sure why. Review Source DK Dennis K. Strategic Accounts Manager Construction Used the software for: 1-2 years ### "Quick, easy and accurate" October 31, 2019 5.0 Truly love the product. Better than anything else I am aware. Pros So easy to use from input to actual payment, easiest manner in which to function. Cons I like least the lack of spell check or word correct. Review Source BP Ben P. Territory Manager Consumer Electronics Used the software for: 2+ years ### "Expense Reporting is a Breeze" September 19, 2019 5.0 I don’t have any issues using Suti, nothing that is operationally dependent, just preferential. :) Pros It’s fast to use, and easy to log expenses “at time of”. Cons For my food expense, it requires an arrival date, departure date, and expense incurred date. I would recommend that for food, just require one date. Review Source OR Omar R. Director of Training Airlines/Aviation Used the software for: 2+ years ### "Review" September 27, 2019 1.0 Very unhappy Pros It’s hard to say anything is like able it is very tough software to use. Maybe the way it’s setup for our company is not helpful to what we need. Cons iPhone App is very unstable and shuts down often. Online usage gets annoying with many glitches leading to needing to repeat multiple times. Review Source BH Brian H. Controller Printing Used the software for: 2+ years ### "Overall good product" December 5, 2018 4.0 Pros Convenient, easy to use. App works well. Cons Sometimes receipts get dropped after linking to an expense. Review Source EH Eric H. Senior Accountant Computer Software Used the software for: 6-12 months ### "Suti saves hours of data entry" November 15, 2018 5.0 Replaced our excel based system with Suti, improved our reimbursement time by 5 days and reduced data entry by 15 hours a month. All of the remote employees love it and cant stop raving about how much better expense reimbursement is now. Pros Easy interface, electronic approvals, rejection at the line level. Cons Reporting is a bit rigid, more flexibility with which fields you can add to a report would be an asset. Review Source PS Phil S. Sr. Regional Sport Sales Manager Building Materials Used the software for: 2+ years ### "First review" January 24, 2019 4.0 Been A good too thus far! Pros Once you learn the system, it’s makes reporting expenses MUCH less painless, let’s face it, expense reporting is a fan favorite. Much better than the reporting systems I have used previous positons. Cons That you cannot use it off-line. There are times I would like to catch up on expenses while on a flight, but unable to without a cellular/Wi-Fi connection. Review Source BD Bill D. Senior Account Executive Industrial Automation Used the software for: 2+ years ### "SutiExpense is Easy & Quck" December 11, 2018 5.0 We use SutiExpense for all expense reporting. The software interface is unfriendly and is it has proven to be a valuable tool for our company Pros the software is intuitive. SutiExpense is very easy to use Simple download of receipts Easy Approval process with email notifications, makes the approval process transparent Cons I happy with the software and cannot recommend any changes at this time. 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