Who Uses This Software?

eLogger serves several specific industry niches: power generation, natural gas, utilities, chemical/refining, water/wastewater, manufacturing, wood products, government, and heavily-regulated entities


Average Ratings

43 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • eLogger
  • www.elogger.com/
  • Founded 2000
  • United States

About eLogger

Automated logbook solution with emailing, reminders, spell check, attachments, full audit trail, and offline capabilities. Used for shift-turnovers, rounds/readings, workflow/production tracking, environmental and compliance reporting, and much more.


eLogger Features

  • Certificates of Analysis
  • Chemical Process Simulation
  • Inventory Management
  • ISO Management
  • Particle Tracking
  • Reporting & Statistics
  • Samples Tracking
  • Traceability
  • Uncertainty Analysis
  • Asset Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Maintenance Tracking
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Schools
  • Space Planning
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Booking
  • Cell Maintenance
  • Check In / Out
  • Commissary Management
  • Incarceration Records
  • Inmate Accounting
  • Officer Shift Notes
  • Time Management
  • Archiving
  • Audit Trails
  • Compliance Reporting
  • Consolidation
  • Data Visualization
  • Event Logs
  • Network Logs
  • Remediation
  • Syslogs
  • Thresholds
  • Web Logs
  • Asset Tracking
  • Audit Trails
  • Data Search
  • Employee Time Clock
  • For Drivers
  • For Pilots
  • User Access Permissions
  • Violation Tracking
  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Compliance Management
  • Contract Management
  • Customer Database
  • Document Management
  • Equipment Maintenance
  • Fixed Asset Management
  • Job Costing
  • Project Management
  • Service Request Management
  • Work Order Management
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Time Tracking
  • Billing & Invoicing
  • Cable
  • Customer Management
  • Demand Planning
  • Electricity
  • Natural Gas
  • Plant Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management
  • Workforce Management
  • ID Scan
  • ID Tags
  • Office Directory
  • Pre-Registration
  • Self-Registration
  • Visitor Check-in
  • Visitor Tracking
  • Watch List

eLogger Reviews Recently Reviewed!


Terrific, we have been able to improve overall communication

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: improved communication, awesome technical support, easy setup and implementation, elogger as an electronic logbook reduces paperwork and finally A faster return-on-investment

Cons: lack of a truly mobile app or solution, currently we use elogger on desktops, laptops , ipads , however the lack of a truly mobile application can be felt by operators , we would like to be able to download an app from Apple or Android , connect and be able to use elogger as a truly mobile app rather than a desktop app

Overall: Back in August 2015 , we wondered if we could capture and preserve institutional knowledge at VVWRA for decades to come , make it searchable and useful for every staff member .during that small meeting , the idea of using eLogger or similar program was born.

eLogger went Live June 14th 2017 : 177 days ago.

eLogger is used across these locations :Apple Valley Sub Regional ,Hesperia Sub Regional, All interceptors & collection systems structures, Industrial Dischargers, Pump Stations, Regional Plant and FOG/Septic Haulers.

62 different logs are now tracked (attached)

9368 logs as of 12/8/17, we will hit a 10000 milestone in few weeks

28 Active users capture and use important information daily to make operational and regulatory decisions

91 different templates were created to make logs relevant and easy to use.

59 saved searches and reports

Highlights

1. Binders and spreadsheets in the control room are disappearing one at a time

2. Green logbooks are a thing of the past

3. eLogger is now being used daily for Operations, Maintenance, E& I, MIS and Pretreatment staff across all locations

4. Information is better organized and can be found faster, we are better informed and more knowledgeable

5. New employees learning curve has also improved

6. AQMD and Stormwater regulatory compliance reports are better, faster and more accurate.

7. After a 5 months testing period On January 1st, 2018 , all LOTO (Lock out /Tag out) Logs will become electronic

8. Operational meetings are more focused

9. During this process, we come to recognize that capturing and preserving VVWRA's staff knowledge about plant processes, systems, procedures and more -- is critical to our long-term operational success.

In 2018 we expect eLogger to become a very useful and rich knowledge center.

eLogger offers an excellent solution for managing logs and communications within our facility.

Feb 02, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: eLogger is a one stop solution for managing communications and logs. eLogger features which have enabled our facility to reach our communications and logging goals include:

Interfacing eLogger with the facility enterprise historian. Benefits seen from the interface include

- Improved records through consistence log entries

- System time stamping of critical events.

- Automatic logging of events lessens burden on operator.

eLogger email notifications have been a tremendous tool for our facility. One of the ways we use this is to notify management staff of important events. Management staff are emailed anytime an environmental or safety event is logged. Immediate notification of events is constantly communicated to management staff using this method.

Cons: It's difficult to comment on any true weaknesses. If I were able to ask for more, I would provide the following as requests.

- Use of an electronic logbook was new to most everyone at our facility. It is difficult to change what individuals are used to, hand written logs was a norm we had to adapt away from.

Our facility had the benefit of being a new facility. We implemented eLogger early on and slowly became used to entering logs electronically. Potential considerations to make the transition easier for customers are:

- If eLogger doesn't already provide this already, one recommendation might be for eLogger to provide a strategy for companies to transition from paper to electronic logs.

- While the eLogger staff offers training and support, I found it difficult to determine how we use all the available features and make eLogger work for our facility. We may have needed to reach out for more coaching from the eLogger staff.

- While eLogger offers ways to ease log data entry, it takes discipline and sometimes extra effort for our operators to maintain good logs.

Capterra-loader

Incredible simple, flexible platform

Feb 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If something is being written on paper in my plant, it can probably be replaced with eLogger. We've already done away with much of it. I have a wide variety of computer skills on my team of 25 and they've all come to appreciate eLogger for it's simplicity. I now have operators asking for new logs to improve communication and track issues throughout the plant. The days of handwritten pass downs and lost information are essentially over.

The training and customer service are also world-class. Their team set up the data queries to automatically generate reports, for free, in no-time. Their trainers have offered one on one instruction with new members of my team. The user forum they hosted was fantastic. They are much easier to work with than larger competitors.

Cons: If it were more able to capture and analyze data it would also replace my operator rounds, which instead have to be recorded in Excel.

Overall: It has dramatically improved communication with my operations team. It has also improved our ability to track the history of equipment and maintain regulatory compliance. It's extremely simple to set up and it's very flexible in its application.

We have used eLogger since 2006 and are very happy customers. Great tool for our mill.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and user friendliness are the top two attributes for us. The software requires little to no maintenance. Updates are normally fast and seamless. Because its user friendly, our users quickly adapt to changes or additional logs in the system. Very little training is required and the eLogger team is very responsive to customer needs. We use the software daily across our mill throughout every level in the organization. It is the tool of choice for communicating maintenance and operational changes including issues and production goals. Our folks like the ability to add picture to logs and/or attach files. This software eliminated the struggles of trying to read and understand hand written logs.

Overall: Great communications.

We have not experienced any cons with the software. The eLogger team has worked to understand their costumer needs and continues to update the software with enhancements. Many of the changes I've seen over the years have been based on customer suggestions and needs. We chose this software because it gave us the flexibility of defining the fields on the logs to mirror the order our folks normally wrote in the log books. This was key in our transition.

Friendly, Supportive, Adaptive, Solid, Willing to listen to new ideas.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly (You can fill out a log entry in just a few clicks. No more dealing with bad handwriting).

Bulletin board at top of screen (Use like dry erase board in control room to highlight current plant issues).

Easy to search data (You can view specific log data on screen, in an excel spreadsheet, or a PDF report).

Set up automatic e-mails (When certain logs/templates/fields are filled out).

The ability to attach custom icons or GIF images to specific log entries (This makes it easy to scan through multiple log book entries for a specific log entry type without even having to read their titles).

Overall: We are now able to make log entries quicker and more consistent among all of our operators. This makes it easier to review and search through log entries. When certain events happen on plant a log entry can now be filled out to capture this information. Old paper forms can be filled out electronically for document retention and they can be automatically e-mailed to the necessary people.

Night and day difference from our previous logs!

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our Operations group now composes more comprehensive and thorough log information through eLogger. Spell check is also a very nice addition, as logs are more comprehendible as well. :)

The ease of use for our people has been a huge selling point.

Incident tracking or trending has become much more feasible through searching.

Customer support has been very responsive to help with issues that do arise, as well as customization of the product to fit our needs.

They (eLogger staff) listen to what the users want, and implement change into their quarterly patches.

Cons: Inability to use nested groups in Active Directory for management and user security.

Addition of the eLogger Anywhere module has a price associated with it. First functionality increase in eLogger that we have had to pay for.

Overall: Operators provide better logs.

Quicker and easier searching of logs.

User addition and log access is very simple, straight forward.

Brilliant tool that makes everyone's job easier, faster and more efficient!

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly and eLogger strive to leave no stone unturned. Creating logs and templates is super easy and the log search tool has so many options to get you the search you need in very fast time. I love that certain logs can be emailed to staff members and upper management on critical or safety situations. You can also create detailed reports upon request.

The tech support is awesome and you are never left waiting for a call back. eLogger listen to their clients and are constantly making changes and improving the software.

Cons: I would like to maybe see eLogger maybe working a little more with some type of mobile type device, and be able to go out into the field to grab data and import perhaps over wifi?

Capterra-loader

Easy to set up, easy to use. Great search features.

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The company I work for purchased eLogger in 2014 to replace an aged out electronic log format and paper logs. eLogger has been very adaptable to our varied logging needs across our facilities. The logs were easy for our administrators to set up and our users very quickly learned how to create and edit logs. The service and support we've received from eLogger has been top notch, right from the beginning. If you're looking for an easy to use and maintain electronic log, then eLogger is the way to go.

Cons: We've used this product for almost 4 years and although no product is perfect, there isn't anything worth mentioning. The very minor issues we've had were handled quickly and efficiently by the eLogger support team.

Elogger has made communication easy and enjoyable. It's neatly organized with a lot of options.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We no longer have a use notebook nor store them for future reference.

Our note books are legal documents and must be stored for a few years.

We no longer have to worry about operators with bad handwriting.

Every elogger entry is stored on a server and can be easily retrieved.

Information is readily available with a click.

Communication among operators and other departments is instant.

Elogger can be set up notify, announce and provide updates

Elogger is a time saver.

Cons: elogger has a lot of exciting options and it has been a challenge narrowing down to the exact needs of my company.

Our agency uses this product for all departments. It allows up to implement solid, error-free apps.

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Consistent easy to develop applications.

2. EXCELLENT customer support.

3. Ability to tap into our SQL Server ERP to retrieve data and blend it with eLogger entered data.

4. We also use this product as our Rapid Application Development (RAD) tool. You can design applications for short term use. No need to use a lot time to develop custom applications that you will eventually have to throw away or archive

Cons: 1. The reporting function is limited...but it is not really a reporting tool.

2. We connected SSRS to eLogger so that we can build custom reports.

eLogger is an awesome software for anything from basic logging to much more advanced tasks.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is flexible and easy to support. We are able to build out our own locational structure, create different logs and templates easily and change them quickly as needed. The upgrades have been easy and quick which is also a huge plus.

The flexibility that the software offers is amazing. We started using the software as a log book for our Real Time desk but have expanded it for tracking items in Settlements and even the possibility of using it to replace our ticketing system.

eLogger was implemented to replace multiple paper and a "home grown" electronic log.

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: eLogger Has streamlined our processes and allowed us to more efficiently and accurately record daily routine and critical events. The ease of use for admin and user alike is stellar and the automatic notifications and reports have proven invaluable. The software development and support staff are second to none.

Cons: Any issue that I've encountered has been discussed and vetted with the applicable personnel and continuous upgrades and improvements make this product impossible to dislike.

Overall: Noted above

I have found this program very easy to set up for our needs and very easy to use once it is set up.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to set up for our multiple needs and it is able to do a lot of calculations that we had to do manually prior to using Elogger. This has sped up a lot of our log book entries. The people we have been working with at Elogger have been very open to our suggestions for improvements and have put a lot of our suggestions in place.

Overall: It has sped up relief time and made it much easier to enter daily readings and to calculate our entries. It has made it much easier to find information that has been entered in past logs.

eLogger has been a great application from the time first installed it.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer support has been great. When there are questions, problems or errors needing attention they are very quick to have answers and fix them. Also, the application is very dependable. There are very few reasons why it won't work and those problems are easily resolved.

Cons: Some of the features are not as intuitive as users expect. However, eLogger offers training classes that will often cover those features so they make sense to the admins and general users.

I have been using eLogger since 2011. It has always been very reliable.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is extremly easy to use. The eLogger team is extremely helpful. Everytime have questions the eLogger team has the answer. They have always been receptive to input from the users on how to improve eLogger.

Overall: I was able to greatly reduce the amount of time it takes to search log entries for reports. It has provided near instant communication throughtout our plants

We are a natural gas utility that has been using eLogger for 9 years.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of the software to make changes ourselves. The customer service is outstanding with availability 24/7. Cust support rep in the training department is patient and always available.

Overall: This software has 1000% increased our communications with other department. We have eLogger program so that if an issue comes up in a service area, the eLogger entry goes to the area supervisor.

Great support, allways available

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, install and configure. Availability of staff when needed, allways there for us.

Helps our operations keep operational logs

Cons: English software that has to be adapted to other languages

Not very visible on the market, if you don't know E-logger exists, you will not use it

Overall: Ease of use

Great support

Adaptable

Operational and responds to our needs

eLogger is very user friendly.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: eLogger increases productivity by creating a central searchable electronic data base for all log entries.

Cons: Very hard to customize for scheduling corrective and preventative maintenance activities. Can not use for tracking warehouse parts usage.

Overall: Centralized searchable storage area for all log entries and data entries. The ability to create and store searchable electronic reports.

I great way to keep record of our plant

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service and access. I enjoy how e logger can email and give you then information that you need to have in day to day operations.

Cons: If there was a priorty of notifications that are received. You can think that these messages done matter and then becomes mandarin.

Overall: To keep a record of what is going on with the processes with having to track some one down.

We have used Elogger from the start of the product release. We are very happy.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very reliable and easy to customize for your business. The customer service is superior and very fast when we have had questions. This is our main mill communication tool for the operations and surpasses email to info essential to operators and managers.

Cons: There is nothing that I don't like about this software

Overall: Easy to operate.

Amazing tool with ultimate flexibility for multiple uses and applications.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is able to flex and mold into the application I need for my electronic logging and data sharing needs. The team goes above and beyond even form the most outrageous request for the application.

Overall: The Application is as good as you want to make it. As long as you have a sound use philosophy the application will work for you.

operators can post entries and I can receive information on my phone, anywhere

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: will use this to replace paper log sheets. documents field monitoring and tasks and I know quickly what's going on. easy to use and have learned how to customize for our use.

Cons: maybe the cost since I don't know how much it was?

Overall: use less paper, get information quickly. look forward to hand held devices to log entries.

LIke it very much, easy to use

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Let you build things how you like them to work. Makes it easy to look up jobs that are coming up for the next day.

Cons: Like to know how the get data work. Would be nice if we can build that in this program. Need to copy and paste.

Overall: It works great with the plant to know what is going on all the departments and areas.

Very user friendly and easy to create new logs. When you do need help they are very responsive.

Feb 01, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility. Too many others out there lock you in to basic "starting point" templates. It is very easy to start from scratch and is intuitive enough that you do not have to create or modify logs on a regular basis to stay proficient.

Overall: Dramatically improved our peer to peer communication

After apprehension we switched to eLogger electronic log and would never go back to a written log.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use from ground level field workers to senior management. Ability to make custom changes and maintenance in house by current employees.

Cons: really nothing yet but would like to see constant positive updates, updates related cyber security, maybe an cell phone add, etc.

The best online logging software on the market.

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is always available and eager to help. The design and layout are easy to use and understand.

Cons: Due to the multitude of sectors being served with this software, the templates available usually have to be customized which requires some getting used to.

We have been using E-Logger for several years and are still finding new things that can be done

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Having the ability to set up multiple saved searched is very useful and saves time when information is needed quickly.

Cons: Not having the ability to do a exact search when looking up differ kinds of equipment which has a shared name within the description.

Outstanding! From pre-purchase, implementation, to service and support eLogger has been amazing!

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything. eLogger has allowed us to capture more data with ease! Searching for information is easy. Auditing records is a breeze. The ability to pull data from multiple logs to create custom entries is great! The people at eLogger are incredible to work with.

The pre-sale demo was thorough and demonstrated everything you could ask for, the install went perfectly, and the support staff was there along the way to help us get things configured and setup just the way we wanted. I just can't say enough about the software and the eLogger team.

If you're looking for an electronic logbook package that is highly customizable , look no further!

Overall: eLogger saves time, paper, and makes record keeping easier than the old method!

Easy to learn, use, and to teach to your employees!

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to create varies templates for your own company needs, and procedures. The customer service is second to none and look forward to the progress of what eLogger has in store for the future.

Overall: Easy login, easy to use and teach to others within your organization. The ability to create templates and reports with ease. The ability if needed, to print up reports and set acknowledgers for verifications. Great product!

Love eLogger. Makes log keeping quite easy. Constantly learning new ways to use it!

Feb 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use. Searching for entries is easy, and you can make cool reports and share them. customer service agent has been extremely helpful and is almost always available to help with any questions I have.

After 5 years I am still 100% satisfied and pleased with all aspects of eLogger. Outstanding!

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stable, ease of use, customizable, dependable, terrific staff and customer service who are responsive and who listen to my needs. They use my feedback to improve their product.

Overall: data tracking, history, searches

Not sure you can find a more user friendly log software with great customer support.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very User friendly.

Frequent upgrades with new features added.

Customer support is very eager to assist with any issues or suggestions.

eLogger is an amazing product! We continue to appreciate its versatility in our environment.

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility, ease of use, reliability, outstanding customer support including training, development and account management.

Great product and company to work with!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and great customer support. From creation, implementation and maintenance of the product, this is a great company to work with. Very accommodating and able to offer unique solutions to fit your situation. I cant say enough about how all of my interactions felt very personalized.

Cons: It would be nice to be able to work with them to create a MOC tool that functions as well as their other product.

eLogger is easy to work with and always ready to help apply features to our needs.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That we can search logs to get what we need. We used to use paper and pencil in log books and it was difficult to search for the logs that we needed for compliance.

Cons: That we can't automate certain logs that will pop up as required entries. This would be very helpful to solve an issue that we are trying to solve right now.

We use eLogger to track events within the mill. These are mostly safety events and risk assessments

Feb 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to instantly see information which is submitted by our employees. We can also share that information and provide follow up quickly.

Cons: I wish there was a way to better create reports from the data. I have utilized excel, but still am not getting full use/power the date provides.

Overall: Easy to use and quick to complete

The eLogger product has been great and easier to implement than expected.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This software was easy to set up and requires little or not maintenance. The customer support is outstanding.

Cons: I still have some trouble with searches but that's my fault for 2 reasons. I have not had to search much because the information that needs to be passed on is there for the people that need it.

Solved our electronic logging needs and more; templates, turnover, searches etc.

Feb 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very capable, supports consistent external notifications with standard templates, solved turnover documentation, mature software, emails sent of entries when desired, realized efficiency with use.

Cons: We didn't take advantage of a sufficient amount of the training available, which resulted in a steeper learning curve to find all of the features and employ them. Setting up the auto email was not intuitive.

Overall: Gained efficiency and reduced operator burden, gained robust system that has had zero bugs, great support and service. tracking and searches made simple, use of templates made external reporting very consistent and complete.

eLogger staff are by far and wide the easiest and most professional to work with

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has a user friendly GUI, a robust security model, a great architecture made possible with the definition of different templates.

Cons: We have multiple sites in different time zones reporting into one central eLogger and we cannot track the different time zones

eLogger staff go out of there way to ensure you get the most out of the system.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the staff listen to concerns and suggestions and try their hardest to implement them into future updates.

Cons: Would like to get more seats for the cost. Also we like to have an individual log in for each person.

Overall: Easy to use and quick.

eLogger is a very user friendly software.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of log creation

Intuitive entry for end users

Flexibility in setting up logs

Ability to track compliance tasks such as environmental inspections

Cons: Unable to send reminders for notifications not entered by employees. The ability to do this would enhance logs for compliance tasks.

Great and useful

Sep 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that eLogger keeps all the data, even if you delete off your site. You can always go get it.

Cons: It could use a little more flexibility in set up. It would make it easier to transfer existing paper logs to eLogger.

Overall: eLogger can be used for anything. Security check in, taking rounds or logs, set up maintenance tracker and log.

Extremely friendly and flexible logbook!

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: eLogger is super beginner friendly and approachable. Always able to find new ways to improve and develop.

Cons: Mobile application is a bit of a hassle to use sometimes, other that that we had 0 issues with the software.

Overall: Would definitely recommend this software. Saves time, paper and it's really neat.