--- title: "TherapyNotes, LLC Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TherapyNotes, LLC the right Mental Health solution for you? Explore 972 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/118981/TherapyNotes-com/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- TherapyNotes, LLC 4.7 (972) [View alternatives](https://www.capterra.com/p/118981/TherapyNotes-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of TherapyNotes, LLC Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews LM Luis M Psychiatric APRNHospital & Health Care, 2 - 10 employeesUsed the software for: I used a free trial. “Great Customer services. As all platofrms needs some improvement in the front end of the platform and also ability to have more customizable notes“ June 23, 2026 Michelle G TherapistMental Health Care, Self-employedUsed the software for: More than 2 years. “What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had been properly transmitted when they had not. Because the issue was not identified in time, my ability to resolve it within the required timeframe was limited. When the issue was finally identified, the responsibility for correcting it was placed entirely on me as the provider.“ March 20, 2026 Irina R PsychologistMental Health Care, Self-employedUsed the software for: More than 2 years. “I recently began using the AI feature for note writing as it saves me a lot of time and works very well.“ May 15, 2026 Michelle G TherapistMental Health Care, Self-employedUsed the software for: More than 2 years. “Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting in over $2,000 in lost reimbursements for services I had already provided.“ March 20, 2026 LM Luis M Psychiatric APRNHospital & Health Care, 2 - 10 employeesUsed the software for: I used a free trial. “Great EMR , great support, just wish that features for a prescriber provider are improved as fast feature for therapist.“ June 23, 2026 DK Darcie K HIM DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos are not clean, I wish you could change appointment color based on different things such as checked in or canceled.“ January 30, 2025 Jenna O Digital MarketerMarketing and Advertising, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Managing intake forms is very easy and integraes well with our native CRM.“ May 7, 2026 JM Jessica M Licensed Professional CounselorMental Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients.“ March 26, 2026 ## Showing most helpful reviews Showing 1-25 of 972 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristin H. owner Medical Practice Used the software for: 2+ years ### "Great Therapy software" April 9, 2026 5.0 We have had a great overall experience with therapy notes and would highly recommend it to any practice! Pros Therapy Notes is a great all around EHR/EMR/RCM software. It is focused on mental health/therapy and does a great job for the clinician being an easy to use and navigable site. The RCM piece of it is simple and does the job. Cons It would be nice to be able to have more information on claim rejections and how to resolve the issue within the software. Review Source HM Heather M. Online Platform Coordinator Mental Health Care Used the software for: 2+ years ### "We Love Therapy Notes" March 31, 2026 5.0 Wonderful! It has never given us any trouble and our team as a whole loves it! I have worked with Therapy Notes for 4 years now and it has always been consistent and easy to navigate! Pros Therapy Notes is so easy to use & user friendly! We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes. Cons Nothing. No complaints at all. The Therapy Notes platform is setup wonderfully. You can leave notes in a patient's chart, in their appointment alert box etc. There are also note sections for billing and patient info. Review Source Michelle G. Therapist Mental Health Care Used the software for: 2+ years ### "Clinicians and Small Practices Beware!" March 20, 2026 1.0 I have been a TherapyNotes user and paying customer for claims submission and clearinghouse services for four years, and my recent experience with a claims issue has been extremely disappointing. Given that this is not the first clearinghouse issue I have encountered with this platform, it raises broader concerns about reliability and accountability. Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting in over $2,000 in lost reimbursements for services I had already provided. By the time the issue was identified, the claims had fallen outside the payer’s timely filing window. What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had been properly transmitted when they had not. Because the issue was not identified in time, my ability to resolve it within the required timeframe was limited. When the issue was finally identified, the responsibility for correcting it was placed entirely on me as the provider. I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission. Communication around this issue was also inconsistent. We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax document, which raises concerns about how broadly and reliably this issue was communicated. There was also no initial offer to reimburse the claims that were never transmitted, leaving me paying for a service that was not performed. The ongoing runaround in trying to obtain reimbursement has been the most frustrating part of this process. Support staff were initially courteous, but communication became increasingly vague and, at times, evasive. I have been working with both a support supervisor (Heather) and a representative from the sales team (Lymari), as those departments are not connected. This required managing communication across multiple channels and resulted in confusion and, at times, conflicting responses. After multiple exchanges, I was issued an $11 credit, but I am still seeking reimbursement for the July 2025 subscription fee of $78.37. I was told that full monthly reimbursements are not typically provided for claims-related issues, but this is not a typical issue. The system failed to transmit claims that were marked as sent, the error was not identified in time, and I was required to manually complete the work the service was intended to perform. As of March 20, 2026, the request has been re-escalated with no resolution. At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable. For clinicians running small practices, failures like this have real financial consequences. A system designed for billing and claims submission should not create this level of risk or shift the burden onto providers to repeatedly follow up and correct errors they did not cause. Pros It helps me keep my client panel organized by bringing documentation, scheduling, and client information into one system, making day-to-day practice management more manageable and efficient. Cons Billing has been unreliable. Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement. The issue was not identified in time, and I was required to manually reconstruct and fax claims. Reimbursement efforts have involved prolonged follow-up despite paying for this service. Review Source GW Gary W. Managing Partner Mental Health Care Used the software for: 2+ years ### "THERAPY NOTES IS THE BEST THERAPIST BILLING SYSTEM ON THE PLANET" July 9, 2026 5.0 Zero complaints. Heaps of positives. Rarely do you have to wait for help on the phone more than a couple of minutes. Pros Therapy Notes is an excellent billing system. It's very simple yet very complex. Best of all is the available 24/7 customer service. And, the customer service representatives are all in the United States. English is their first language. They're easy to understand for this hard of hearing billing novice. Therapy Notes has the best customer service this side of Apple. These people know their stuff and have easily resolved all issues I've faced over the last couple of years. Cons Zero negatives. This is an exceptionally well-designed therapy billing system done by people who know what they're doing. Review Source MIN Maria I. N. Admin Mental Health Care Used the software for: 2+ years ### "Get your life back!" June 15, 2026 5.0 I can only tell you that I have a life back. Customer service makes all the difference when you can talk with someone. Pros What can I say? What you pay for this program gives you more than value for your money. It gives you peace of mind. The customer support is incredible. You get the talk to real people, not AI. The app is easy to use and you can start the same day you start working away seamlessly. It is always updating with great new features and the ones already there make your life so much easier! When there are any bugs, they are always there to listen and make it right immediately. I always know when there is a problem because the client support system they have keep you on the loop. Their reports are no nonsense. You get what you want and if you can't find it, call them. Someone will literally answer and get you what you need. I can't see myself using anything else ever! Cons There is nothing I can't like about therapy notes. I wish they would expand to spa ware. If they would I would so change the one I am using for my holistic spa practice! Review Source KL Kristin L. Therapist Mental Health Care Used the software for: 2+ years ### "Therapy Notes gets the job done" December 31, 2025 4.0 It was not great, but it was a good experience. It worked for what was needed in the group practice, but I switched to a different option when I branched into my own private practice. Pros The ease of scheduling clients and being able to go from one note to the other with the click of a button was very helpful. Cons It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments. Review Source BB Brenda B. LPCC, ATR, LSAA Mental Health Care Used the software for: 1-2 years ### "Fabulous!I have been recommending Therapy Notes to all my friends in the field." December 3, 2025 5.0 Therapy Notes makes it easy to use, and I get my notes done quickly and accurately. I love the support whenever I have an issue,e big or small. Pros The service is fabulous. I have been working with therapy notes for the past 4 years and have found it to be the best platform to use. Cons Sometimes issues with Telehealth cause interruptions. However, they are quick to fix problems that arise and to explain the causes. Review Source JM Jessica M. Licensed Professional Counselor Mental Health Care Used the software for: 1-2 years ### "Easy and Simple EHR" March 26, 2026 4.0 Overall it’s been great using therapynotes. I docked one star just due to the frequency of glitches. It does seem to come and go in waves. Pros It is a simple EHR that is easy to navigate and keep notes organized. I like the newer feature of having assessments in the program to use with clients. Cons The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients. Review Source HW Hsiang-Hua W. therapist Mental Health Care Used the software for: 2+ years ### "Helpful tool but costly " June 23, 2026 4.0 I like the function and value of this platform but the cost is the only thing I would think twice before signing up for it. Pros I like how the platform is easy to understand and has all the parts we will need to fill up to avoid having out notes being unprofessional. Cons I don't love the fast I need to pay over 70 dollars after tax per month just to use this. This is a huge cost for someone who owns a small business that is just starting. Review Source FL Faith L. Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great service " July 3, 2026 5.0 Pros Therapynotes is user friendly, I love the features and assessments in the system. I like how you can see how much you will make for the month. Cons I don’t have any complaints about therapy notes other than I wish our company didn't change to another system. Review Source JR Jamie R. Psychotherapist, owner Mental Health Care Used the software for: 2+ years ### "Great customer service and ease of use" July 10, 2025 5.0 I have been very happy with the cost effective comprehensive record system offered. The notes work for my practice and the reminders and to-do list are helpful. The client portal is useful (I don't use all features such as scheduling so don't know about that area). I do my own billing and it is extremely simple through Therapy Notes. Pros TherapyNotes is easy to use as a solo practitioner in private practice. It is affordable and the features offered are extensive for the price. The customer service is top notch - always available with short waits, real people, friendly, helpful, and always follow up when needed. Cons I have not been dissatisfied with any of the product for my needs. Any small issues have been quickly resolved and most were user error on my part. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing TherapyNotes, LLC Ease of use, cost effectiveness, and customer service Review Source KC Kari C. Office Manager Real Estate Used the software for: 6-12 months ### "TherapyNotes Review" March 14, 2025 5.0 My counselor uses many different systems, but this is the one we have chosen to use. It is fast and simple and works well. Pros I currently use TherapyNotes and I like it. It has a good quality and is easy to use. Cons There is not anything I can think of I do not like about this. Switched from [Spruce Health](https://www.capterra.com/p/198267/Spruce/) My insurance changed and my counselor and I decided on this one instead. Review Source JH Jamie H. LPC Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Decision I Made" January 24, 2024 5.0 Pros It is so very easy to use and the support staff has been the best I have ever used. Whether I am emailing or talking over the phone, they listen and are able to answer my questions with ease. They are always updating their product and listen to users when we have ideas or suggestions. Cons I have 2 cons to using this product. One is the lack of secondary billing, though I know they are working on it. The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform. I have a yoga teacher on staff and I would love to be able to incorporate her schedule into the platform. I offer Reiki sessions and struggle to find an easy way to get someone set up and scheduled. Alternatives considered [TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing TherapyNotes, LLC I liked the flow and set up of the platform. The cost was very reasonable and their customer service was so nice. I liked that they had medication management as an option as there is a possibility of adding that to the practice in the future. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Using Athena was too stressful and did not flow in the way I wanted it to. It felt like it ws set up for huge hospitals and not a small mental health practice like mine. The portal was not working for me and working to get insurances processed were a nightmare as they did not understand the nuances of working with some of the insurances. Review Source SF Sion F. Health Insurance Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "TherapyNotes was the right move for us" June 7, 2021 5.0 Overall, their customer support can't really be beat. I like how quickly the implementation process has gone for us. I am in love with all aspects of claims management in this software. Pros We've streamlined our billing and our clinicians are finally able to create electronic charts! Cons I think missing certain features like robust patient portal billing could be good. Internal chat/messaging would also be great. Alternatives considered [Advanced Data Systems](https://www.capterra.com/p/129851/MedicsPremier/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing TherapyNotes, LLC TherapyNotes is strong when it comes to the claims life cycle and reconciling payments. When you add a payer, there is helpful information to help make sure that enrollment succeeds. The feedback on EDI transactions helps immensely when it comes to catching problem claims--our old system could not do that. TheraNest did not meet our bookkeeping needs when it came to financial reporting, but TherapyNotes lets us export what we need. Switched from [Advanced Data Systems](https://www.capterra.com/p/129851/MedicsPremier/) We needed to move our paper charts into an EHR system. Review Source VR Verified Reviewer Digital Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Seamless integration, Best for small to mid-sized practices" May 7, 2026 5.0 Pros I work with healthcare clients and one of my clients is integrated with TherapyNotes. Managing intake forms is very easy and integraes well with our native CRM. Cons No mobile app, limited customization, limited native platform reporting capabilities, best for small to mid-sized practices Review Source DK Darcie K. HIM Director Hospital & Health Care Used the software for: 1-2 years ### "Please give us better Reports and KPI Tracking options" January 30, 2025 4.0 My overall experience is good and they are making improvements regularly. Pros I like the ease of the system and readability Cons I feel there are many things that could be improved. Reports and data collection is almost non existent. tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos are not clean, I wish you could change appointment color based on different things such as checked in or canceled. Review Source BH Bhumi H. Operations Specialist Real Estate Used the software for: I used a free trial ### "TherapyNotes Review" July 9, 2025 3.0 Overall not a bad application and a great way to streamline all the different needs with appointments. I think there is space for improvement but for the basic needs everything is there. Pros Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments. The program was easy to navigate as well. It also has the ability to do insurance claims and overview of billing. Cons There are areas of the application that could be improved. We did find that some features could not be customized for specialized documenation. The pricing for this is affordable but to have other features you have to pay the upcharge which was inconvienent. The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless. Review Source TK Tiffanie K. Administrative Mental Health Care Used the software for: I used a free trial ### "Great system" February 26, 2025 5.0 My overall experience with therapy notes was good! Pros I liked how easy and fast it is to learn Cons Not anything that I didn't like about it. Review Source RP Rebekah P. Instructor, Counselor Education Management Used the software for: I used a free trial ### "So Far, So Good" January 10, 2025 4.0 Overall, the experience has gone well. I am still a new user so issues my arise, but so far it is good. Pros It is quite comprehensive, and the free version allows access to several functions. Cons At this point in time, I do not have any complaints. Review Source MW MARIA W. PRACTICE MANAGER Mental Health Care Used the software for: 2+ years ### "THERAPY NOTES FOR THE WIN" February 5, 2024 5.0 100 % TOP NOTCH OVERALL FUNCTIONALITY, EASE OF USE AND BEST CUSTOMER SERVICE EVER Pros I LOVE EVERYTHING ABOUT THERAPY NOTES, BUT THE BIGGEST THING IS THEIR CUSTOMER SERVICE IS EXCELLENT AND BEYOND, AFTER CONTACTING THERAPY NOTES THE REPRESENTATIVE WILL FOLLOW UP WITH AN EMAIL ABOUT YOUR CONVERSATION. Cons I CANT THINK OF ONE THING I DO NOT LIKE ABOUT THERAPY NOTES, I HAVE ENCOURAGED OTHERS IN THE SAME FIELD TO MOVE OVER TO THERAPY NOTES AND WILL CONTINUE TO DO SO Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) TOO COMPLICATED TO USE ON THE CLINICIAN SIDE Review Source MF Melissa F. Clinician Mental Health Care Used the software for: 2+ years ### "Simple, Easy, Affordable" February 18, 2024 5.0 My overall experience has been amazing. I feel very competent in using this platform. When I make a mistake, I am able to reach out to customer service and get a response within a few hours, or faster! Pros Coming from community mental health, where EPIC was our EHR, getting to use Therapy Notes when I moved into private practice was a god send! I love that it's so simple and easy to use. I am not good navigating technology so this was PERFECT for me. I had done a trial with Simple Practice prior, but there was just too much going on for me, and it left me very overwhelmed. Therapy Notes also has THE BEST customer service. They are available 24/7 and they provide VERY quick responses. Their responses are not scripts, they personalize each responses (if you contact via email), and their customer service reps are very knowledgeable and actually know and understand their software! Their help is actually helpful! Cons I can't find a single thing that I don't like about Therapy Notes! Maybe having more color options for the calendar. Lol. Review Source MS Meg S. Clinical Social Worker Mental Health Care Used the software for: 2+ years ### "One Stop Shopping~ A great concept!" January 7, 2024 5.0 Several years ago I was providing services for people who had litigation/disability/workers comp. issues and the format and ease to send documents was critical in meeting their needs. As well as CYA as a clinician. (No small concern in this day and age.) Within the first year of my work with TherapyNotes, they were hacked and seriously compromised. It was then that I encountered the outstanding customer service and support. They worked around the clock to resolve the problem. Their customer support has not wavered or even fluctuated. My previous encounters with EHR were through hospitals and agencies (since 2007) and, in comparison, I find Therapy Notes equal and even surpassed other systems . Pros The company continues to grow, expand its' services and scope, without losing their outstanding level of customer support. Like many other senior clinicians, we have had to adapt to electronic medical records systems and billing after years of handwritten forms. The conversion has been daunting . When I changed billers last year, the fact that she could administer through TN actually deducted a percentage from her monthly fee. I am in the process of assisting patients in creating portal accounts so that I can use their telehealth platform. I've been with doxy.me for years and am not exactly pleased with their product. Cons Notes have to be completed before claims sent. This isn't always practical, although it does help with motivation to stay in front of charting. I wish it was easier for patients, especially elderly ones, for them to use the Telehealth without setting up an account. That in itself is a barrier. Review Source JL Jennifer L. Qualified Supervisor/Therapist Mental Health Care Used the software for: 2+ years ### "My Love/Hate Relationship with This Software" May 17, 2020 5.0 As a therapist, sometimes I feel like being with TN is akin to staying in a bad relationship. They don't actually promise anything but I keep staying because I keep hoping/believing they're going to come through one day and offer these features (i.e. fillable client intake forms that transfer the data into my intake note, a mobile app, and a two-way calendar). TN is also charging the same amount of money or in some cases more money as other EHRs that do offer these simplistic features. One good thing is that they did lower the price by $10 per month for solo practices, but I am already paying $79 per month for myself and one intern. That price will increase by $20 per month for every intern I supervise, and I currently have ten prospective interns waiting in the wings. You do the math. Pros The good: First, TherapyNotes has outstanding customer service. The staff is friendly, knowledgeable, and able to troubleshoot issues within minutes after I've wrestled for hours trying to figure out what I'm doing wrong. Secondly, ease of billing. I have been with this service since 2015 and I've tried about four other EHR products, but I keep coming back to TN because of the ease of billing. All you have to do is input the client's insurance information and once you complete a note, you just press a button and the claim is sent out. With other EHRs, I still had to fill out my own claim forms, which I didn't know how to do. Because TN makes it so simple, I have decided to stay with them. Getting paid is pretty important, so I suppose this would be the single greatest value for me as far as this software is concerned. Cons The bad: They consistently refuse to provide the simplest of features requested by their users. I am intentionally using the word "refuse" because it is clearly a choice made by TN. I asked TN in September 2016 if they would EVER implement an electronic intake form. TN told me they were "working on it" and gave me an estimate of December 2016. It actually didn't happen until several months later, and when they finally revealed it, it was so disappointing. All they did was give us the ability to upload a form to the portal so a patient could download it, fill it out, and then upload it back. This means I still have to go through the time consuming task of manually typing everything the client wrote into the intake form on my end. When TN released this feature, they were so excited, as if it were the most amazing feature they've ever rolled out, completely oblivious to the fact that this "feature" is not much different from me emailing my intake form to a client. Apparently TN thinks it's still 2003. Several users left comments on the announcement post telling TN this is NOT what we were waiting for. As of May 2020, we are still waiting. TN also doesn't have a mobile app, while most other EHRs do. As someone else stated, there is no two-way calendar integration. I'd also like to see a way for me to document supervision meetings with my interns. Right now I have to create a separate client account for each of my interns to keep track of supervision meetings. Reason for choosing TherapyNotes, LLC One reason and one reason only: it is the only software that makes billing a breeze and actually gets me paid. With TherapyNotes, all I have to do is press a button and my claims are sent, processed, and paid within a few weeks. With all the other products I've tried, I still had to fill out my own forms and I often had errors. One of the other companies consistently paid my Cigna claims, but every Medicare claim was rejected. After months of going back and forth with customer service, I finally switched back to TherapyNotes. TherapyNotes irritates me for the "cons" I listed above, but at least I don't have to sit for hours trying to process my claims. In the end, this is the lesser of two evils. I would rather fill out intake paperwork ONCE per client than have to wrestle with claim forms every session. I have already tried four other EHRs and in the end, TherapyNotes does make my life easier than the others, even though I can't understand why they won't give us the simple features we've been asking for years. If TN did listen to its customers and add an app, a fillable intake form, and a two-way calendar, they wouldn't just be the lesser of two evils; they'd be the BEST. Review Source Response from TherapyNotes, LLC May 20, 2020 Thank you for the review, Jennifer. We have a team of full-time developers working on TherapyNotes, and we are adding new features and improvements as quickly as we can, and the portal has been of significant priority. In addition to the Patient Information Form, we recently released the Patient Contact Form, and more forms and portal features are in development now. It is certainly not a matter of us refusing to add features, it's just a matter of getting to everything we want to accomplish. DR Debbie R. Administrative Manager Mental Health Care Used the software for: 2+ years ### "Ten years with Therapy Notes!!" January 7, 2022 5.0 Pros Ease of use and organization of everything I need in administrating this business. Cons Cannot think of anything that is a con. Therapy Notes has enabled us to grow and prosper and also bend with the changing times and teletherapy boom from COVID. Reason for choosing TherapyNotes, LLC I spoke to your founder back in 2012 and we talked about why and how he had developed Therapy Notes for his wife's therapy practice and I thought, who better to know what is needed. We signed up on a trial basis using the clinical director only since the system was very new and he loved it. It was a major improvement over what we had been using and the therapists loved it for it's ease of use and user friendly design. We recommend Therapy Notes to all. Review Source AH Amands H. APRN, Medication provider Mental Health Care Used the software for: 1-2 years ### "Not for prescribers" May 16, 2024 2.0 Not the worst but by far not the best either. Will be switching to a different system soon. Pros Great therapy note template. Ease of charging copays to client. Easily pull in intake information, however some of the intake is pyschotherapy based and not medication provider based. Cons Medication provider notes are all free text. The system constantly lags no matter what intenet connection I use or that I clear my internet history and cache daily. Tech support tells me that the lag is me and my connection. Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load. Then if a prescription does not go through since this does not communicate with therapy notes there is no notification. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.