# Formsite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Formsite Software - reviews, pricing plans, popular comparisons to other Forms Automation products and more.

Source: https://www.capterra.com/p/118995/Formsite

---

# 

 Formsite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Formsite

## What is Formsite?

Easily build professional online html forms and web surveys. Choose from over 100 pre-built web form templates that you can customize for registrations, reservations, secure orders, customer surveys and payment collection. Our Drag & Drop editor lets you easily design almost any type of web form or survey. Responsive forms are standard, making them look great on all devices. We host your form and securely store your results that you can email, analyze, share, and download at any time.

## What is Formsite used for?

[Forms Automation](https://www.capterra.com/forms-automation-software/)[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Starting price

$24

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Formsite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.formsite.com&name=Formsite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Formsite

4.5 (44)

VS.

[4.7 (2,861)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$24

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (44)

Ease Of Use

4.7 (1,589)

Value For Money

4.4 (38)

Value For Money

4.5 (1,250)

Customer Service

4.1 (34)

Customer Service

4.5 (1,181)

## Formsite alternatives

[4.6 (5,143)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (954)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (24)](https://www.capterra.com/p/10018215/SurveyJS/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/118995/Formsite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Forms Creation & Design

4.0 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Autofill

4.3 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Automatically populating fields or sections within a form

Electronic Signature

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Digitally sign online documents

Access Controls/Permissions

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Survey Builder

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Create and manage surveys

Process/Workflow Automation

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Streamlining repetitive tasks and activities through automated and predefined workflows

Formsite 47 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Automatically populating fields or sections within a form

Provides a channel for team members to share media files, communicate, and work together

Capability of a software or system to make decisions and perform actions based on specified conditions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Analyze survey results via statistical testing or crosstabs directly within the software

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Create and send email blasts/campaigns

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Distribute a survey via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay

Streamlining repetitive tasks and activities through automated and predefined workflows

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Integration of respondents' answers from previous survey questions into subsequent questions or text

Randomize the displayed order of questions and answer options

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Limit the number of participants with certain characteristics you want to complete the survey

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Survey popup over a webpage to specific users based on their behavior

Skip over or route respondents to different questions based on their previous answers

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Allow media to be embedded in the question or answer options

Create and manage surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Modifying a website's URL to enhance readability, branding, or campaign alignment

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (42)

4.4

Based on 42 reviews

## Pricing

Value for money

4.4 (38)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/118995/Formsite/pricing/)

Deluxe

$24.00

Flat Rate,Per Month

It includes:

-   500 MB File Space
-   500 Results Per Form
-   5 Forms
-   Support 24/7/365

Pro 1

$39.00

Flat Rate,Per Month

It includes:

-   1000 Results Per Form
-   10 Forms
-   1 GB File Space
-   Free Branding
-   Support 24/7/365

Pro 2

$69.00

Flat Rate,Per Month

It includes:

-   1 Sub-User
-   2500 Results Per Form
-   25 Forms
-   2 GB File Space
-   Free Branding
-   PDF Results
-   Support 24/7/365
-   Unlimited Workflows

Pro 3

$99.00

Flat Rate,Per Month

It includes:

-   10000 Results Per Form
-   100 Forms
-   4 GB File Space
-   5 Sub-Users
-   Free Branding
-   PDF Results
-   Security Compliant
-   Support 24/7/365
-   Unlimited Workflows

Enterprise

$249.00

Flat Rate,Per Month

It includes:

-   1000 Forms
-   10gb File Space
-   20 Sub-Users
-   50000 Results Per Form
-   Free Branding
-   PDF Results
-   Security Compliant
-   Support 24/7/365
-   Unlimited Workflows

Value for money

4.4 (38)

4.4

Based on 38 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (34)

4.1

Based on 34 reviews

## User reviews

Overall rating

4.5

Based on 44 reviews

Filter by rating

5(26)

4(14)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JK

Johanna K.

Senior Manager of Communications

Staffing and Recruiting

### "Formsite Delivers on Customizability & Workflows"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

March 4, 2025

We have been using Formsite for almost 10 years and we love how easy and customizable it is! The ability to use conditional formatting and create workflows is a pivotal part of our business needs and Formsite delivers.

Pros

We love the customizability when creating surveys and the ability to create workflows.

Cons

I can't honestly think of anything offhand. Formsite has continued to do updates that meet our needs.

Alternatives considered

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reasons for choosing Formsite

The robust offerings in the platform. It's so quick and easy to build, customize, and send the forms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Charles S.

Content creator

Publishing

### "AI integration is superb "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 23, 2024

It’s a simple and user friendly platform to generate surveys. It’s not fancy and gets the job done.

Pros

The AI integration tool to generate quick surveys is amazing and saves a lot of effort.

Cons

It’s a savior for those in need of creating quick surveys. I have no complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Elisa Q.

Responsabile

Marketing and Advertising

### "La qualità nei form"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 18, 2024

Dopo la prova gratuita ci siamo convinti e siamo passati alla versione Pro. Mai avuto problemi. Il sistema drag & Drop rende facile e personalizzabile la costruzione dei form, riuscendo ad adattarli anche graficamente ai siti mantenendo lo stesso stile. Report accurati e semplice da analizzare. Soddisfatti.

Pros

Possibilità di prova gratuita, integrazioni con diverse applicazioni/software/metodi di pagamento... Personalizzabile, report ottimi

Cons

Costo sicuramente "alto" se iniziate e non siete sicuri che vi serva o di quanto utilizzo fate.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

[Typeform](https://www.capterra.com/p/137289/Typeform/)

personalizzazione e integrazioni che aveva formsite

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KF

Krista F.

Development Grants Manager

Non-Profit Organization Management

### "Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 5, 2024

Pros

I liked the ease of being able to build the forms.

Cons

It was not very user friendly for the recommenders and evaluators.

Switched from

[SmarterSelect](https://www.capterra.com/p/140270/SmarterSelect/)

Evaluators are able to just use 1 login multiple times to conduct their reviews. Also, recommenders are given a link to complete their portion of the application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Cedric Toussaint G.

Community Manager

Design

### "Bon logiciel de création automatique de formulaire "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 7, 2023

Pros

Ce logiciel est parfait pour a création rapide de formulaire

Cons

Je ne lui ai pas trouvé d'inconvénient et je le recommande vivement

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Maria de los Angeles D.

Responsable de Derechos Humanos

Program Development

### "Una buena herramienta para crear formularios y encuestas"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 3, 2023

Una buena experiencia en general. Formsite nos ayudó a hacer cuestionarios de clima laboral, preferencias para eventos, etc.

Pros

La firma electrónica es su mayor fortaleza.Es intuitivo y fácil de usar.

Cons

Creo que no es tan conocido como otros softwares, por lo que es poco usado. Al no ser tan conocido, el público se siente más cómodo con otros softwares de formularios.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jenyne C.

Healthy Parenting Program Coordinator

Individual & Family Services

### "Great automation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 23, 2022

Clients complete the form online and it automatically sends the form to our email.

Pros

Allows us to collect information from clients with ease

Cons

Setting up the form can be confusing at first. More video training options would be nice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 30, 2022

Hello, thanks for the review! Have you seen our support site or YouTube channel for support videos? Check it out at https://support.formsite.com and if there's anything you can't find, contact our support team from https://www.formsite.com/contact

YK

Yerachmiel K.

Head of School

Education Management

### "Simple and easy to create smart forms"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 3, 2022

Love it overall. Would love if they offered and non-profit discount.

Pros

Formsite is a great tool to create forms. I love the easy fields to choose from that make a registration form easy and professional. The "rules" feature makes forms look smart and sleek only showing the needed fields. I love that I can see progress made from an applicant on the backend even before they submit.

Cons

Copying fields in bulk can be made easier. Harder to make look "pretty" comapred to JotForm

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Shaelina H.

Chief Operating Officer

Non-Profit Organization Management

### "Formsite for Human Services Nonprofits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 8, 2022

We needed a dynamic form builder for our services applications in the nonprofit human services sector. We needed to ask complex matrix-style questions and use complex conditional logic, piping, etc. We also wanted to put specific masking requirements on certain question types, like phone numbers, emails, and even numbers within a range, etc. We loved formsite for meeting all of these needs with an affordable, easy-to-use form builder that does not require coding!

Pros

We loved that formsite was easy to use and can capture complex answers without needing to know how to code. Formsite is also affordable and can integrate with other commonly used software programs.

Cons

I wish there was a more seamless integration with SharePoint. Currently, it's more of a OneDrive integration for the results docs. The integration breaks randomly and we'll get a notification that we have to go in and reconnect the integration. Also, we have to use Zapier to capture the data points in a form that goes to an excel doc on a OneDrive account, then is added to a SharePoint list, where the applications are managed (accepted, denied, etc.). It would be much easier if formsite could integrate directly with a Sharepoint list.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)

[Plumsail Documents](https://www.capterra.com/p/214700/Plumsail-Documents/)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

Reasons for choosing Formsite

Formsite was the most dynamic and most easy to use at the same time. Plumsail had more customizability and the ability to ask more dynamic types of question but was more difficult to use because users need to have some basic coding abilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

II

Irene I.

Resident Services Manager

Non-Profit Organization Management

### "Formsite - keeps the work flowing through our organization"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 23, 2021

Formsite was already in place when I took my position with the HOA. Everything I know about it was self taught. (not very easy either) Formsite does allow for easy workflow between departments. the reporting feature is essential to us as we need to have tracking on all the forms as to when received, when assigned and when completed. The notes section also allows for additional information to be entered on each individual form. Honestly, I am not sure I would have picked this product for our office if I had been given a choice.

Pros

Formsite allows our homeowners to submit change requests and other concerns directly through our website. No special log in is required by the homeowner unless they want to get to the "homeowners' only" section of the forms. These would be for exterior modifications. Otherwise, anyone living in the community can access the forms on the website and submit a street light outage, concern or kudos. Formsite allows the admin to determine the fields to be displayed on each form and has an auto reply feature to let the submitter know that they have completed the process. This is key for us as we have over 5500+ homes and we can not personally reply to every submission. Formsite does that for us.

Cons

When creating a form from scratch, the system is cumbersome and the wording used to define the fields does not always make sense. I personally have gotten so frustrated with the process of creating a new form, that I have taken to copying an existing form and then adding, deleting or editing the fields I need to. Even after 5 years of using this software, I do not feel confident in creating a new form from scratch. and I would really like to have that feeling.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/118995/Formsite/reviews/)

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Popular comparisons

[UmfrageOnline vs Formsite](https://www.capterra.com/compare/118995-201674/Formsite-vs-Enquetes-Maken)[Jotform vs Formsite](https://www.capterra.com/compare/118995-158456/Formsite-vs-JotForm-4-0)

[Microsoft Forms vs Formsite](https://www.capterra.com/compare/118995-246649/Formsite-vs-Microsoft-Forms) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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