--- title: "Formsite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Formsite Software - reviews, pricing plans, popular comparisons to other Form Builder products and more." source_url: "https://www.capterra.com/p/118995/Formsite/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Formsite Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Formsite ## What is Formsite? Easily build professional online html forms and web surveys. Choose from over 100 pre-built web form templates that you can customize for registrations, reservations, secure orders, customer surveys and payment collection. Our Drag & Drop editor lets you easily design almost any type of web form or survey. Responsive forms are standard, making them look great on all devices. We host your form and securely store your results that you can email, analyze, share, and download at any time. ## What is Formsite used for? [Forms Automation](https://www.capterra.com/forms-automation-software/)[Survey](https://www.capterra.com/survey-software/)[Form Builder](https://www.capterra.com/form-builder-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 91% Neutral 7% Negative 2% Starting price $24 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Formsite?[Manage this product listing](https://www.g2.com/products/formsite/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Formsite 4.5 (44) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $24 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (44) Ease Of Use 4.7 (11,589) Value For Money 4.4 (38) Value For Money 4.5 (7,460) Customer Service 4.1 (34) Customer Service 4.6 (6,539) ## Formsite alternatives [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,619)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [View all alternatives](https://www.capterra.com/p/118995/Formsite/alternatives/) ## FAQs about Formsite Overview ### Which roles and teams benefit most from Formsite? Formsite is most used by office managers, operations leaders, and business owners who collect requests, registrations, and internal information. Marketing and communications teams create campaign, event, and contact forms, while program directors, resident services managers, and human resources staff manage applications, participant records, and service-related submissions. Answer based on 42 reviews Overview ### What company size and industries is Formsite built for? Formsite is survey and forms automation software built primarily for small businesses, which account for 84% of reviewers, especially nonprofit organization management at 21%. It also serves midsize businesses (12%) and enterprises (3%), with marketing and advertising (12%) and religious institutions (9%) among common sectors. Its main use case is forms automation. Answer based on 44 reviews Features and Usability ### What are the key features of Formsite? Formsite offers web forms and survey builder tools with customizable fields, templates, and branding, plus conditional logic, skip logic, and question branching. It also includes digital signature and electronic signature capture, workflow automation, approval process control, reporting and analytics, data import/export, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Formsite starts at $24 per month for the Deluxe plan, billed annually, with 5 forms and a 30-day money-back guarantee. Pro 1 costs $39, Pro 2 is $69, Pro 3 is $99, and Enterprise is $249. A free version and a 14-day free trial are available. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Formsite integrate with? Formsite integrates with over 10 third-party tools and platforms, including Google Drive, Google Docs, Google Sheets, Google Calendar, Dropbox, Box, OneDrive, Slack, Mailchimp, Constant Contact, Docusign, PayPal, Stripe, authorize.net, Amazon S3, and Zapier. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Formsite offer? Formsite provides documentation and videos for team training. Documentation gives written reference material for setup and feature review, while videos offer visual walkthroughs that users can follow at their own pace. Answer based on 4 reviews Getting Started and Support ### What customer support options does Formsite offer? Formsite provides email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive and helpful, with some reporting answers within hours. Others mention inconsistent assistance and occasional frustration when issues need more detailed troubleshooting or faster resolution. Answer based on 6 reviews ## Features AI summary Based on 7,153 Form Builder reviews Capterra data shows that buyers of Forms Automation rank the following features as their top priorities: - **Customizable Fields** (**53%** of reviewers rated this feature as critical) - **Customizable Forms** (**53%**) - **Mobile Access** (**61%**) Formsite supports **Customizable Fields** and **Customizable Forms**, giving teams control over how they collect information and structure forms for different workflows. However, it does not offer **Mobile Access**. Instead, it provides other features that reviewers also rate as important, including **Forms Creation & Design** (**46%**), **Electronic Signature** (**45%**), and **Data Import/Export** (**43%**). These capabilities help businesses build tailored forms, capture approvals digitally, and move data between systems, allowing teams to manage form processes more efficiently. Customizable Fields 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable Forms 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Forms Creation & Design 4.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Electronic Signature 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Digitally sign online documents Data Import/Export 4.5 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Autofill 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Automatically populating fields or sections within a form Formsite 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Autofill: Automatically populating fields or sections within a form - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (42) 4.4 Based on 42 reviews ## Pricing Value for money 4.4 (38) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/118995/Formsite/pricing/) Deluxe $24.00 Flat Rate,Per Month It includes: - 500 MB File Space - 500 Results Per Form - 5 Forms - Support 24/7/365 Pro 1 $39.00 Flat Rate,Per Month It includes: - 1000 Results Per Form - 10 Forms - 1 GB File Space - Free Branding - Support 24/7/365 Pro 2 $69.00 Flat Rate,Per Month It includes: - 1 Sub-User - 2500 Results Per Form - 25 Forms - 2 GB File Space - Free Branding - PDF Results - Support 24/7/365 - Unlimited Workflows Pro 3 $99.00 Flat Rate,Per Month It includes: - 10000 Results Per Form - 100 Forms - 4 GB File Space - 5 Sub-Users - Free Branding - PDF Results - Security Compliant - Support 24/7/365 - Unlimited Workflows Enterprise $249.00 Flat Rate,Per Month It includes: - 1000 Forms - 10gb File Space - 20 Sub-Users - 50000 Results Per Form - Free Branding - PDF Results - Security Compliant - Support 24/7/365 - Unlimited Workflows Value for money 4.4 (38) 4.4 Based on 38 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Box](https://www.capterra.com/p/148766/Box/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (34) 4.1 Based on 34 reviews ## User reviews Overall rating 4.5 Based on 44 reviews Filter by rating Counts reflect reviews available in this feed. 5(26) 4(14) 3(3) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Shaelina H. Chief Operating Officer Used the software for: 1-3 years ### "Formsite for Human Services Nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 10, 2022 We needed a dynamic form builder for our services applications in the nonprofit human services sector. We needed to ask complex matrix-style questions and use complex conditional logic, piping, etc. We also wanted to put specific masking requirements on certain question types, like phone numbers, emails, and even numbers within a range, etc. We loved formsite for meeting all of these needs with an affordable, easy-to-use form builder that does not require coding! Pros We loved that formsite was easy to use and can capture complex answers without needing to know how to code. Formsite is also affordable and can integrate with other commonly used software programs. Cons I wish there was a more seamless integration with SharePoint. Currently, it's more of a OneDrive integration for the results docs. The integration breaks randomly and we'll get a notification that we have to go in and reconnect the integration. Also, we have to use Zapier to capture the data points in a form that goes to an excel doc on a OneDrive account, then is added to a SharePoint list, where the applications are managed (accepted, denied, etc.). It would be much easier if formsite could integrate directly with a Sharepoint list. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Manager of Communications Used the software for: 3-5 years ### "Formsite Delivers on Customizability & Workflows" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 March 5, 2025 We have been using Formsite for almost 10 years and we love how easy and customizable it is! The ability to use conditional formatting and create workflows is a pivotal part of our business needs and Formsite delivers. Pros We love the customizability when creating surveys and the ability to create workflows. Cons I can't honestly think of anything offhand. Formsite has continued to do updates that meet our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Digital Marketing Manager Used the software for: 3-5 years ### "Easy and Simple Form Capture" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 15, 2020 While designed primarily as an intake form, our marketing department attempted to use Formsite to provide details for creative work orders with limited success. Formsite worked well for basic webforms, contact data collection, and customer surveys. I would recommend Formsite for any small to medium sized business looking to create webforms and aggregate data via Zapier integrations to more powerful platforms. Pros The setup of web forms for lead capture, surveys, and contact data is simple. The administrative back end is straight forward and intuitive. Formsite main features can be navigated without much training. Setting up basic forms is quick and easy, this is the greatest strength of Formsite. Integrations via Zapier allow for greater power when Formsite is applied to automation platforms such as Hubspot for marketing or Google Sheets for "if this then that" workflows. Cons There are limitations to Formsite in customization. User permissions were limited, but usable and scalable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brian H. Software Engineer Used the software for: 3-5 years ### "Save and Return feature along with an ease to understand UI = Powerful form building" 5.0 September 6, 2021 I enjoyed building forms with Formsite and for the most part, I can do everything I need to do to support my clients needs quickly and far cheaper than custom software development. I would recommend it to anyone to at least evaluate against the many other form building software as a service type systems out there. Pros The save and return feature is incredibly useful and was essential to allowing me to build my form so end users could return to see their results and verify their status (after an admin reviewed and approved/denied). It also allowed me to build follow up forms which were a breeze to start using the export/import features. Cons The save and return is fantastic, but it only works for a single form. So if you want a user to effectively have a form "library" under one account, its not possible. This can be circumvented by continuing to build on an existing form as needed, just start the end user at the right question. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Director of Marketing Used the software for: 3-5 years ### "Easy To Create Complicated Forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2021 I have been using Formsite in 2 different jobs and for years. It is easy to embed the forms and get them very close to how you want them to look. Making the logic driven forms makes us look like a bigger company than we are. There are a lot of use cases for forms from leads to surveys to job applications that we use this for. Pros It is easy to build forms with rules and logic. It integrates with an increasing amount of other software platforms and the customer service is great. Being able to fully customize the notifications and success pages is really intuitive. It seems like they have thought of almost everything. Cons The design of the forms are a little out of date and don't respond to mobile in as pretty of a way as I would like. There could be more advanced verification of fields too like SSN and matching zip to cities. Also autofill doesn't always work with these but that may be a bug. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Krista F. Development Grants Manager Used the software for: 1-3 years ### "Software Review" 5.0 February 8, 2024 Pros I liked the ease of being able to build the forms. Cons It was not very user friendly for the recommenders and evaluators. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gibran G. Marketing Content Creator Used the software for: 1-3 years ### "We really enjoyed Formsite! The custom .PDF and workflow really worked for us." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 22, 2021 The whole filling up pdfs automatically really was an amazing experience + paired up with the fact that you can let the user sign the form, it really eases up time if you are handling official documents that need to be filled ASAP. Pros To be able to fill our own .pdf with our company's info, logo and wording with Formsite's form answers. The workflow takes a while to get used to, but once you have everything set up automatically, it speeds things up and gives you reliable information that can be put in any document you want. Cons Only the packages pricing. At the end it was something that we had to let go because of how much entries we had and how much we were spending on it. It is worth it if you have a big corporation that has a lot of form entries on a daily basis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Public Relations Specialist Used the software for: 1-3 years ### "Formsite gave us a platform to organize numerous miscellaneous requests that come in daily. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2018 This software has allowed us to organize our marketing requests on one platform. Pros There is a ton of functionality in Formsite. You can pretty much create any type of form with plenty different styles of questions. Cons Becuase of the level of customization that is available, it can get very confusing. The set up is probably necessary to carry out the customization, but it can get overwhelming. Exporting reports to excel is a little bit of a pain. I would enjoy more customization there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Johnny C. Owner Used the software for: 3-5 years ### "Formsite was flawless " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2018 Formsite allowed us to seamlessly connect potential leads to our program with our staff. Pros Ease of use. How well it worked. It just did the job. Cons The software worked up to our standard. No cons at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kendra P. Industry Services Coordinator Used the software for: 3-5 years ### "Great use for sponsorship applications" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 22, 2018 We mainly use it for sponsor & exhibitor sales for our conferences. Pros The flexible use of conditional logic on the form and in emails. This allows you to creat unique experiences for the user. Cons If a payment doesn’t go thru, there is no way to troubleshoot through Formsite. Additionally, if not using a login for customers, they cannot save and return to their application, which if not completed, will take items out of inventory. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118995/Formsite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Forms vs Formsite](https://www.capterra.com/compare/118995-176571/Formsite-vs-Google-Forms)[Jotform vs Formsite](https://www.capterra.com/compare/118995-158456/Formsite-vs-JotForm-4-0) [Microsoft Forms vs Formsite](https://www.capterra.com/compare/118995-246649/Formsite-vs-Microsoft-Forms)