# Versatile Enterprise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Versatile Enterprise Software - reviews, pricing plans, popular comparisons to other Content Management products and more.

Source: https://www.capterra.com/p/119000/Versatile-Enterprise

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# 

 Versatile Enterprise Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Versatile Enterprise

## What is Versatile Enterprise?

Versatile Enterprise LE is your firms full-scale solution. With clients and caseloads to manage, your firm needs a records management toolbox built with ethics and integrity in mind. This premier software manages the complete life cycle of your electronic and physical records, while tracking clients and matters. Knowledge is power, and Versatile Enterprise keeps you fully informed. Know where records are, who can access them, and when they can be destroyed. Versatile Enterprise LE does it all.

## What is Versatile Enterprise used for?

[Content Management](https://www.capterra.com/content-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39995

One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Versatile Enterprise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.zasio.com&name=Versatile Enterprise)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Versatile Enterprise

4.3 (6)

VS.

[4.6 (113)](https://www.capterra.com/p/220466/DocuWare/reviews/)

Starting Price

$39995

One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (6)

Ease Of Use

4.4 (28,364)

Value For Money

4.3 (6)

Value For Money

4.3 (20,506)

Customer Service

4.8 (6)

Customer Service

4.5 (18,504)

## Versatile Enterprise alternatives

[4.8 (180)](https://www.capterra.com/p/153712/ContractSafe/reviews/)

Starting price

$450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (41)](https://www.capterra.com/p/152879/Onehub/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,488)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[4.6 (14,980)](https://www.capterra.com/p/131687/WordPress/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131687/WordPress/)

[View all alternatives](https://www.capterra.com/p/119000/Versatile-Enterprise/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audio File Management

Supports audio files

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Document Capture

Scan, move or upload electronic files within the software's repository

Versatile Enterprise 14 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Supports audio files

A record of all activities within the system, including user access, changes made, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Search for specific words or phrases within a document or database

Edit, touch up, and convert images for publishing

Ability to recognize printed or written text within digital images or scanned documents

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (6)

4.3

Based on 6 reviews

## Pricing

Value for money

4.3 (6)

Basic

$39,995

One Time

Value for money

4.3 (6)

4.3

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 6 reviews

Filter by rating

5(3)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Susan M.

Procedure Compliance

Oil & Energy

### "Loss time prevention"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

August 13, 2019

OK product for storage usage, however not very efficient for Document Control or Document Change Management.

Pros

User friendly, drop and drag capabilities.

Cons

Product has too many technical issues. System crashes multiple times on a daily basis.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 3, 2019

Thank you for taking time to write a review and provide valued feedback. We are glad that you find Versatile Enterprise user-friendly and appreciate its many capabilities. We understand that technical issues can be very frustrating. After reviewing the case with our support team we see that they've been working with your technical staff both onsite and remotely. It appears a number of issues were discovered with the existing infrastructure. We are eager to hear if the recommended server upgrade has been implemented to resolve the issues you're experiencing. Our support team is ready and available to assist you as you work through these issues. Thank you for your continued business.

CJ

Cuthbert J.

Associate Director - Records Management

Financial Services

### "Versatiles Versatility"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 10, 2019

We are able to manage our complete global physical records footprint using this tool

Pros

Zasio excels with many of the tools it provides, however the support is top notch

Cons

Not currently running the latest and greatest version

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2019

Thank you for your review! We appreciate the kind feedback about our products and services. Our Support Team strives to provide world-class support to all of our clients and they appreciate the compliment. With current annual maintenance and support, clients are eligible to receive software upgrades as they are published. If you have not received the current version upgrade for Versatile Enterprise, please feel free to reach out to our Support Team and they would be happy to provide that to you. Thank you for your continued support and business. We truly appreciate it!

JY

Jerry Y.

Records Supervisor

Construction

### "Opinion From a Long-Time User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2019

We started using Versatile software in 1992, and have used it continuously since then, except for a few years around the Y2K ocurence when our I/T group wanted to switch to ensure the continuity of our operations. The entire group, from the president to the technicians to the office staff, has been very accessible and extremely helpful. They seem to actually care about our company's successful use of their product.

Pros

Versatile Enterprise is easy to use and learn. Being intuitive and user friendly is helpful when trying to train our end-users on its structure & functionality.

Cons

Certain parts of the search module, such as the date range fields, are a bit confusing at first. And it would be helpful if you could paste lists of item numbers when running reports rather than having to enter each one individually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 12, 2019

Hi Jerry! Thanks for taking the time to review Versatile Enterprise! I'm glad you feel like Versatile Enterprise is both easy to use and easy to learn. We appreciate the input and will be sure to include your feedback into our requested features for future development. On another note, we've added the ability to import a list of boxes from a spreadsheet to a data stream in order to perform global changes on those records. This feature will be available in our upcoming v9.0 release later this year. We really value your continued business and support and are here anytime you need us!

SC

Susan C.

Associate Director Administration and Finance - Records and Information Management

Higher Education

### "Versatile Enterprise and Imaging Module Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2019

Versatile Enterprise assists us in managing our information. We can quickly locate the information we are looking for and get that information to the correct person saving time and money. We run annual notice of destruction reports so our departments can quickly pull those files up for destruction or transfer their historical information to the University Archives. We manage our retention schedule in Versatile Enterprise as well. Versatile Enterprise is a complete records and information management software package.

Pros

We started using Versatile in 1995 and as our Records and Information Management Program has grown, Zasio Enterprises had the software products to grow with us. We have been using Versatile Enterprise from Zasio Enterprises along with the Versatile Imaging Module for many years. Versatile Enterprise allows us to manage our records and information from cradle to grave in all formats following the information lifecycle. We manage our active records, inactive records, retention schedule, images, etc. I cannot say enough good things about the Versatile Enterprise software, the technical support, the entire company. They have been awesome to work with.

Cons

I cannot think of one thing. Versatile Enterprise allows us to manage our information (paper files to scanned images to electronic records) and retention schedule all in one product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2019

Thanks so much for the detailed and honest review. Based on your comments below, you are using Versatile Enterprise exactly as it was intended and we are happy to hear about the growth and success you've had using our products over the past 24 years! We contribute a lot of our success to our customers and we want you to know how much we appreciate your continued support and business!

HC

Harold C.

Section Chief

Government Administration

### "State of Wisconsin User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2019

I used Versatile Enterprise for many years and through many upgrades. This software evolved with the changing times, laws and needs for our application. We used this software to manage most of the state government records at many different levels, from birth to destruction. We never had any issues and the management of our records always had a complete audit trail through this software.

Pros

Excellent features, ease of use and navigation. Full complement of interrelated functions that provide the best opportunity to control and manage institutional records to the letter of the law.

Cons

There was nothing equally as good to compare it to. Even attending industry conferences and reviewing other software, I found nothing that could stand up to Versatile's standards. So from my perspective, we had the best. As hard as I searched, tested and tried, I could not find anything that I disliked about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2019

Harold, thank you for your thoughtful review and praises. State of Wisconsin has been a long-time valued customer and we appreciate your support through all these years (25 to be exact!) We're always here to support you and your staff if anything arises, so feel free to reach out anytime. Thanks again for your continued support!

KY

Kendra Y.

RIM Section Administrator

Public Policy

### "Great product, great company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2018

Pros

The design is intuitive and it can handle a wide variety of tasks. They have built in a lot of flexibility to allow agencies to customize the system for their needs (e.g., user-defined fields, multiple options for organization structuring, customizable security profiles, etc.) Great web tool and mobile records-on-the-go app make this a convenient solution.

Cons

We've had some problems with the system crashing, but were able to get great desktop support to figure out the problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 12, 2019

Hi Kendra, thank you for the thoughtful review! We're glad that you find Versatile Enterprise and it's add-on applications to be intuitive, versatile and convenient. It sounds like you've resolved the past issues with the system crashing. If you have any other issues come up, feel free to reach out to our support team M-F via phone or email and they will respond between the hours of 7a-6p. Thank you for your continued support and business!

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)