# ABS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ABS Software - reviews, pricing plans, popular comparisons to other Insurance products and more. Source: https://www.capterra.com/p/119017/ABS --- # ABS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ABS ## What is ABS? Features a calendar, reminders for employees, task lists, reports, logs, and more. ## What is ABS used for? [Insurance](https://www.capterra.com/insurance-agency-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $161 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ABS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.agencybusys.com&name=ABS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ABS 5.0 (11) VS. [4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting Price $161 Per User, Per Month Starting Price $25 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.9 (247) Value For Money 5.0 (10) Value For Money 4.8 (241) Customer Service 5.0 (11) Customer Service 4.8 (227) ## ABS alternatives [4.7 (283)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting price $70.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [3.7 (74)](https://www.capterra.com/p/102928/EZLynx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 62% of reviewers rated it above 4 stars [4.7 (129)](https://www.capterra.com/p/105829/AgencyBloc-for-Health-Life-Insurance/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119017/ABS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Commission Management Tracking, calculating, and paying commissions and earnings to employees Contact Management Manage, organize, and store contact information Document Management Store, manage, and track all electronic documents in a centralized location Insurance Policy Management Create, administer and manage insurance policies for various customers and insurance lines Reminders Timed notification for any upcoming task, deadline, appointment, or activity ABS 5 features Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Store, manage, and track all electronic documents in a centralized location Create, administer and manage insurance policies for various customers and insurance lines Timed notification for any upcoming task, deadline, appointment, or activity Get Advice We can help you find the software with the features you need. Features 4.9 (10) 4.9 Based on 10 reviews ## Pricing Value for money 5.0 (10) Basic $161.00 Per User,Per Month Value for money 5.0 (10) 5.0 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KC KEVIN C. President of Cole Insurance Center INC Insurance ### "ABS SOFTWARE USE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2020 Pros I CAN USE IT SEPARATE FROM ANY CLOUD BASED SYSTEM Cons I DON'T REALLY NOTICE ANYTHING I WOULD CHANGE AT THE MOMENT. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. Administrator Insurance ### "Best Admin Software for smal, to medium agencies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2020 Our agency has never had ABS fail us, or had any beta suggestions denied. Best service and cost value in the industry Pros Functions and reports designed by Agency oriented creator. Very involved with and seeks improvement suggestions, Cons None. All suggestions made to date (15 plus years of use) are incorporated into the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Peter K. Agency Owner Insurance ### "Agency Business Systems Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2020 Pros I have been using the ABS client management system for over 20 years. It was obviously written by a programmer who has used this program for themselves as it is intuitive and very easy to use. Cons I would like the program to be able to track and file incoming and outgoing e mails for each account. I would also like to have a robust Accord database tied into the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kaitlain L. Agent Insurance ### "Great Software With Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 7, 2020 Pros The feature to search your contact notes is incredibly useful, especially when there are potential coverage questions. The ability to customize so much is also very useful, and the \[SENSITIVE CONTENT HIDDEN\] are so willing to hear our ideas for improvement which makes it even better. Cons I wish there was a way to eliminate the features that we do not use. The home screen can look cluttered which is distracting at times. Small glitchy things like addresses need to be copy and pasted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rivet C. Principal Agent Insurance ### "An Insurance Agency Management Should Have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2020 Overall experience - Excellent! I've utilized ABS for many years. That established - as with any new software there's the proverbial learning and staff training curve. When needing help on the fly or a more involved training I have experienced a willingness always get help needed from ABS developer and \[SENSITIVE CONTENT HIDDEN\]. Pros ABS is a comprehensive data and marketing software. Easy input of interactive client history and policies. Document management eliminates need for paper file thus neater more efficient less paper office. Staff access to updated client activity. Comprehensive active, past clients and x-date marketing list readily available. There are too many "like most" tools to list. Try it to see for yourself. Cons Not having time to utilize all management features ABS offers. Reasons for choosing ABS Comprehensive management and marketing features, ease of use, available communication and help, affordability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG sara g. Office Manager Insurance ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2020 keeping track of premium, policy limits, and renewal dates are very helpful. Pros easy to find customers contact info and policy information Cons I'm happy with software as is and will not change it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Brian H. Agency Owner Insurance ### "ABS client data base user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2020 Very Good, over the many years I have used ABS I feel it was a great move to maintain control of our client info and not leaving up to someone else to give us access to it. Pros This program is very user friendly and we have 4 connected users. It has enabled us over the years to maintain the data necessary to service our accounts with our captive company and information that is written outside our primary company. We are able to quickly customize and send letter to our clients that are tailored to our agency and not just send a generic letter. We recently connected on the cloud due to the shelter in place and this has been a blessing for my staff not to miss a step being able to service our clients. Additionally having a date and time stamped log for notes helps when there is a question on claims. There are so many other features I do not currently use, but that's my fault and not the programs. Cons I think its a great program but you have to update info in the program along with updating in our different companies systems (double the work), I wish we could have automatic updates but that's our companies issue not allowing ABS to do it. The card file to keep contacts other than clients in is ok, but could be improved. Reasons for choosing ABS I had the option to use my primary companies client data base only but I decided if I changed directions of my agency I wanted to have my information needed to run my business and I did not think they should have the confidential info on my clients that was not with them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Dwayne W. Agency Owner Insurance ### "Agency Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2020 Excellent. The staff responds in a timely fashion and helps us solve issues efficiently Pros File notes and contact information on each client household are essential. ABS helps us manage this aspect of the agency nicely. It is robust and responsive when all seven employees are operating the system simultaneously. It also gives us the ability to scan files in ABS. The net result is all client household information is easily accessible and allows us to be paperless. Cons We need to manually build a household in order to start logging information on that household. I don't know how to do it but wish this process were a little easier. Reasons for choosing ABS Better value for the money Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Marie T. Agent Insurance ### "Long Time User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2020 \[SENSITIVE CONTENT HIDDEN\] have been very good to work with. I truly appreciate their product for the money. Pros We have owned ABS for more than 15 years. I have tried other programs and find that this fits our small office needs. I appreciate the Accord form and Doc-Man features and use the Activity Log constantly. Cons The Report function can be problematic for me. I am not a tech person so I find that on the rare occasion I want to run a report, it takes me longer to figure out to do so. Alternatives considered [Vertafore AMS360](https://www.capterra.com/p/113472/Vertafore-AMS360/) Reasons for choosing ABS The overall ease and ability to create a client profile. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Bradley S. owner Insurance ### "Insurance Agency Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 1, 2020 Very positive Pros I have been user of ABS for many years and there is a reason. ABS is user friendly and its platform is very visual with many colors and graphics to easily see where you need to click or what your wanting to do. This system replaced several very large file cabinets I had. I had looked at other agency management systems. ABS did what the others did at a fraction of the price the other wanted to charge. I can easily access information I need and documents quickly and easily for my clients. I invoice and make receipts quickly for them. ABS in an integral part of our customer interaction and retention. ABS has great customer service and help us quickly with any need or training we need. Cons storing emails, interaction with other rating software like ez lynx. tracking commission. keeping up with birthdays, ability to send emails to all customers and prospects. tracking quotes, leads and how much with each carrier and how those leads were generated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119017/ABS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)