--- title: "Orion Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orion Suite Software - reviews, pricing plans, popular comparisons to other Utility Management Systems products and more." source_url: "https://www.capterra.com/p/119020/Orion-Suite/" page_type: "product" language: "en" --- # Orion Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Orion Suite ## What is Orion Suite? Millions of residential and commercial customers are billed using Agility's solutions. Since 1998, Agility CIS has provided its all-in-one solution to manage the full range utility services including electricity, gas, phone, internet and water. ## What is Orion Suite used for? [Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price NZ$5000 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orion Suite?[Manage this product listing](https://www.g2.com/products/orion-suite/claim_requests/new?auto=true) ## Orion Suite Overview Updated September 2026 AI summary Orion Suite supports small and midsize businesses with utility billing needs, offering billing and invoicing, customer management, and payment collection for electricity, natural gas, and water. Its features include metered and non-metered billing, meter data management, online payments, rate management, and work order management. Orion Suite is available via cloud, web, or Windows deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orion Suite 0.0 VS. [4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/) Starting Price NZ$5000 Flat Rate, Per Month Starting Price $100 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (54) Value For Money 0.0 (0) Value For Money 4.5 (45) Customer Service 0.0 (0) Customer Service 4.8 (51) ## Orion Suite alternatives Highest Rated [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting price $1295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [ExpenseLogic](https://www.capterra.com/p/75789/ExpenseLogic/) [4.8 (31)](https://www.capterra.com/p/75789/ExpenseLogic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/75789/ExpenseLogic/) ## FAQs about Orion Suite Overview ### What company size and specific industries is Orion Suite built for? Orion Suite is designed for utility providers in the energy, telecom, and water markets, making it a fit for companies that operate in regulated infrastructure sectors. The vendor description does not specify a company size, so its target audience is defined primarily by industry rather than business scale. Features and Usability ### What are the key features of Orion Suite? Orion Suite offers billing and invoicing, customer management, and payment collection features for utilities. Core functions include ACH payment processing, online payments, meter data management, metered and non-metered billing, rate management, penalty/cut-off processing, and work order management for electricity, natural gas, and water operations. Getting Started and Support ### What training and onboarding options does Orion Suite offer? Orion Suite provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review and setup. ## Features AI summary Based on 182 Utility Management Systems reviews Capterra data shows that buyers of utility billing software rank the following features as their top priorities: - **Billing & Invoicing** (**70%** of reviewers rated this feature as critical) - **Usage Tracking/Analytics** (**58%**) - **Metered Billing** (**71%**) Orion Suite includes **Billing & Invoicing** and **Metered Billing**, covering two of the most important capabilities buyers look for in utility billing software. However, it does not include **Usage Tracking/Analytics**. Instead, it offers **Meter Data Management** (**50%**), which can still support accurate consumption records and billing inputs. Together, these features help businesses bill customers correctly, manage usage-based charges, and maintain reliable meter information, allowing teams to handle recurring utility billing with greater accuracy. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Management Store and organize information about customers and previous interactions For Electricity Utility billing for electricity For Natural Gas Utility billing for natural gas For Water Utility billing for water Orion Suite 14 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Management: Store and organize information about customers and previous interactions - For Electricity: Utility billing for electricity - For Natural Gas: Utility billing for natural gas - For Water: Utility billing for water - Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Non-Metered Billing: Process billing for a product/service with a fixed monthly charge - Online Payments: Accept and process online payment transactions - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments - Rate Management: Track/optimize rates in relation to usage - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing Basic NZ$5,000 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.