# ProjectDox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ProjectDox Software - reviews, pricing plans, popular comparisons to other Public Works products and more.

Source: https://www.capterra.com/p/119040/ProjectDox/pricing

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# 

 ProjectDox Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ProjectDox

## What is ProjectDox?

ProjectDox is electronic plan review software that serves as a standalone solution or integrates with a jurisdiction's permitting system. The software optimizes complex plan review workflows through customization, task management, applicant engagement features, and analytics. ProjectDox simplifies collaboration across departments like building, planning, engineering, public works, and capital improvement.

## What is ProjectDox used for?

[Public Works](https://www.capterra.com/public-works-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProjectDox

1.5 (4)

VS.

[### Greenspaces](https://www.capterra.com/p/10008362/Greenspaces/)

[0.0](https://www.capterra.com/p/10008362/Greenspaces/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

1.8 (4)

Ease Of Use

0.0 (0)

Value For Money

1.5 (2)

Value For Money

0.0 (0)

Customer Service

2.0 (3)

Customer Service

0.0 (0)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Project Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

API

Application programming interface that allows for integration with other systems/databases

Task Management

Create, manage and track all task activities and progression

Workflow Management

Create, design and manage workflows for repetitive tasks

ProjectDox 4 features

Application programming interface that allows for integration with other systems/databases

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, manage and track all task activities and progression

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

1.8 (4)

1.8

Based on 4 reviews

## Pricing

Value for money

1.5 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

1.5 (2)

1.5

Based on 2 reviews

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## Support, customer service and training options

Customer Service

2.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (3)

2.0

Based on 3 reviews

## User reviews

Overall rating

1.5

Based on 4 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

JM

James M.

President

Construction

### "Constantly down"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

March 7, 2024

See above.

Pros

I Don't have to deal with paper plans. xx

Cons

This software is a mess. Sometimes you click on an option and it does not respond. Sometimes it does. Now I am asked for a selection from a drop-down menu, yet nothing drops down. My municipality has IT people, but they can't fix ProjectDox. I have been held up for 30 days trying to make an application, yet still can't apply, and the municipality has no solution. I guess they don't mind, less work for them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Tracy D.

Permit Expeditor

Construction

### "Complicated / Not user friendly"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

October 21, 2021

Stressfull, dreadful, anxiety, frustration, irritation & madness.

Pros

There are NO Pros to this system. Nothing is good about this program.

Cons

A lot of building departments in South Florida have their version of ProjectDox. The fact that they have to give online (City of Miami)classes for learning how to use this system tells you how overly complicated it is. Finding comments is difficult. You can click on everything and go round & round in circles and still not find what you're looking for. A lot of detailed stuff that you need to navigate and do -nowhere in the instructions is how to do it. I don't know who in their right might thought this program was good-it's AWFUL!!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Laurel S.

Project Designer

Architecture & Planning

### "This program needs to be scrapped "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 28, 2019

Overall experience has been horrible. The primary thing this program seems to be achieving is permitting plan reviewers to hide behind the anonymity of technology and create more work for themselves and permit applicants.

Pros

Absolutely nothing, this software is garbage.

Cons

Everything. It is difficult to use and consumes excessive amounts of time. It is an extremely inefficient tool for effective communication between plan reviewers and designers/contractors/owners.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew L.

owner

Construction

### "Like the convenience not user friendly"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

November 27, 2018

By using ProjectDox I'm able to submit Cad drawings and communicate with the city inspector for plumbing projects that we are doing in their city.

Pros

I like the convenience of being able to send my cad drawings in without needing to physically drive them to the city that I'm doing work in.

Cons

NOT user friendly at all. I've used this multiple times and each time I use it I need to re-educate myself on how to use it. I found it very difficult to find the response of the inspector. I needed to add a date to my drawing and I had no idea where to find the inspectors response. I needed to click through 5 different pages with very poorly marked links to the next page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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