--- title: "ProjectDox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ProjectDox Software - reviews, pricing plans, popular comparisons to other Public Works products and more." source_url: "https://www.capterra.com/p/119040/ProjectDox/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # ProjectDox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ProjectDox ## What is ProjectDox? ProjectDox is electronic plan review software that serves as a standalone solution or integrates with a jurisdiction's permitting system. The software optimizes complex plan review workflows through customization, task management, applicant engagement features, and analytics. ProjectDox simplifies collaboration across departments like building, planning, engineering, public works, and capital improvement. ## What is ProjectDox used for? [Public Works](https://www.capterra.com/public-works-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProjectDox?[Manage this product listing](https://www.g2.com/products/projectdox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProjectDox 1.5 (4) VS. [### PowerRadar](https://www.capterra.com/p/163108/PowerRadar/) [0.0](https://www.capterra.com/p/163108/PowerRadar/#reviews) Starting Price Contact vendor Starting Price $100 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.8 (4) Ease Of Use 0.0 (0) Value For Money 1.5 (2) Value For Money 0.0 (0) Customer Service 2.0 (3) Customer Service 0.0 (0) ## ProjectDox alternatives Highest Rated [AutoDCR](https://www.capterra.com/p/13186/AutoDCR/) [5.0 (1)](https://www.capterra.com/p/13186/AutoDCR/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/13186/AutoDCR/) ## FAQs about ProjectDox Overview ### What company size and specific industries is ProjectDox built for? ProjectDox is designed for government agencies, permitting departments, and building departments, making it a fit for public sector organizations and other entities that manage plan review and permit processing. The product is aimed at departmental and agency-level use rather than small business or general commercial teams. Features and Usability ### What are the key features of ProjectDox? ProjectDox includes API access, task management, and workflow management as its core features. It also offers project management capabilities for organizing work, tracking tasks, and supporting defined process steps across projects. Getting Started and Support ### What training and onboarding options does ProjectDox offer? ProjectDox provides in person training and live online sessions to help teams get started. In person training supports face-to-face instruction and setup guidance, while live online sessions offer remote, instructor-led learning for users who need training without meeting on site. Getting Started and Support ### What customer support options does ProjectDox offer? ProjectDox provides chat support for users who need help while working in the system. Support quality details are not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 76 Public Works reviews Capterra reviewers highlight the following features as the top priorities when evaluating Public Works solutions: - **Activity Dashboard** (**43%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**40%**) - **Reporting & Statistics** (**33%**) ProjectDox is positioned around other Public Works capabilities rather than these reviewer-prioritized features. Its feature set is geared toward managing permitting and review workflows, document handling, and coordination across departments, helping businesses keep project information organized, maintain consistent review processes, and support day-to-day operational oversight. Project Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments API Application programming interface that allows for integration with other systems/databases Task Management Create, manage and track all task activities and progression Workflow Management Create, design and manage workflows for repetitive tasks ProjectDox 4 features Application programming interface that allows for integration with other systems/databases Plan and coordinate all the resources, costs and time needed to execute assignments Create, manage and track all task activities and progression Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 1.8 (4) 1.8 Based on 4 reviews ## Pricing Value for money 1.5 (2) ### Starting price Free trial not available Value for money 1.5 (2) 1.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (3) 2.0 Based on 3 reviews ## User reviews Overall rating 1.5 Based on 4 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent JM James M. President Construction ### "Constantly down" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 7, 2024 See above. Pros I Don't have to deal with paper plans. xx Cons This software is a mess. Sometimes you click on an option and it does not respond. Sometimes it does. Now I am asked for a selection from a drop-down menu, yet nothing drops down. My municipality has IT people, but they can't fix ProjectDox. I have been held up for 30 days trying to make an application, yet still can't apply, and the municipality has no solution. I guess they don't mind, less work for them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tracy D. Permit Expeditor Construction ### "Complicated / Not user friendly" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 21, 2021 Stressfull, dreadful, anxiety, frustration, irritation & madness. Pros There are NO Pros to this system. Nothing is good about this program. Cons A lot of building departments in South Florida have their version of ProjectDox. The fact that they have to give online (City of Miami)classes for learning how to use this system tells you how overly complicated it is. Finding comments is difficult. You can click on everything and go round & round in circles and still not find what you're looking for. A lot of detailed stuff that you need to navigate and do -nowhere in the instructions is how to do it. I don't know who in their right might thought this program was good-it's AWFUL!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Laurel S. Project Designer Architecture & Planning ### "This program needs to be scrapped " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 28, 2019 Overall experience has been horrible. The primary thing this program seems to be achieving is permitting plan reviewers to hide behind the anonymity of technology and create more work for themselves and permit applicants. Pros Absolutely nothing, this software is garbage. Cons Everything. It is difficult to use and consumes excessive amounts of time. It is an extremely inefficient tool for effective communication between plan reviewers and designers/contractors/owners. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrew L. owner Construction ### "Like the convenience not user friendly" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 November 27, 2018 By using ProjectDox I'm able to submit Cad drawings and communicate with the city inspector for plumbing projects that we are doing in their city. Pros I like the convenience of being able to send my cad drawings in without needing to physically drive them to the city that I'm doing work in. Cons NOT user friendly at all. I've used this multiple times and each time I use it I need to re-educate myself on how to use it. I found it very difficult to find the response of the inspector. I needed to add a date to my drawing and I had no idea where to find the inspectors response. I needed to click through 5 different pages with very poorly marked links to the next page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.