# Page 2 | CampDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is CampDoc the right Camp Management solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119061/CampDoc-com/reviews

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CampDoc

4.8 (191)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 29th, 2025

# Page 2 - Reviews of CampDoc

## Showing most helpful reviews

Showing 26-50 of 191 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MI

Mary I.  
Program Director  
Education Management  
Used the software for: Less than 6 months

### "So Far, So Good!"

January 10, 2023

4.0

We were using two software platforms to manage opur processes in 2022 - home-grown REDCap projects for pre-screening and CampSite once campers were selected. My predecessor had "evaluated" CampDoc when CampSite was selected in late 2021, but had somehow missed the need for the prescreening phase in the system spec requirements. We were going to fumble our way through another year with REDCap/CampSite and re-evaluate other options, when I got a marketing email from CampDoc that talked about pre-screening. I re-opened the conversation with them and we were able to work through our needs in a very short time with a very aggressive go live date of less than six weeks. We are about two weeks from that date and they have been very responsive and supportive as we go back and forth on our final design using a mish-mash of forms from both prior systems. It appears that they have been able to address 90+% of our requirements, including all the critical ones. The proof is in the pudding though, so ask me how it went in another six months...

Pros

We are a non-profit, volunteer-run program looking for software that could handle our non-profit camp process from cradle-to-grave, enabling us to pre-screen applicants before assigning to specific camps. CampDoc was the only provider we could find who had clients that they had already developed this approach with. Having the ability to edit various lists such as required immunizations and medications was also a plus.

Cons

Although we are in the very early stages (we started working with them in Dec 22), they appear to have some limitations in ability to cc and bcc emails, which is important in our selection process.

Switched from

[CampSite](https://www.capterra.com/p/131210/CampSite/)[RedCap](https://www.capterra.com/p/234600/RedCap/)

As mentioned above, we wanted to move to a single platform that could do everything we needed. REDCap was good for customizing forms to suit our needs but involved a lot of programming at our end, which required expertise that we were not organizationally deep in, overloading our volunteers who provide that function. We probably could have further developed it to create a Registration app (we did use it for virtual camp registration in 2021), but back to volunteer bandwidth...CampSite did a decent job of registering campers but did not provide the ability to give users access to only specific records nor to view exactly what the participant saw without having to create a different login and enter a completely different link. Additionally, we could not download all the CampSite data, only by creating reports that included the fields we wanted (Select All was not a choice) and downloading as CSVs.The cost of CampDoc is comparable to the two different programs, plus cost for system admins for database management, if not a little cheaper after the first year.

Review Source

Response from DocNetwork

January 29, 2023

Hi Mary! So glad to hear you're off to a great start with CampDoc and that it's going streamline what sounds like used to be a very intensive, tedious process. We will definitely touch base with you in the near future! Thank you again.

ES

Emily S.  
Director  
Education Management  
Used the software for: 2+ years

### "CampDoc Is Worth the Investment"

January 3, 2023

5.0

Their customer service is everything.

Pros

CampDoc synthesizes all of our needs - registration, health forms, finances - into one user friendly interface. They are definitely a health-forms company first, but they are absolutely the best in the business in terms of customer service and support. Every time we've needed to troubleshoot areas of the software that isn't completely meeting our needs, they have worked around the clock to find a solution. Even though costs have gone up, I wouldn't trade their customer service quality for any discounting anywhere.

Cons

We wish the filtering process for billing invoices was a little more comprehensive. Similarly, we are probably their trickiest client in terms of how complex our registration "categories" are, and we haven't quite made that process seamless yet. But I still would choose them over again with the same budget and a clean slate of choices within the industry.

Alternatives considered

[Campminder](https://www.capterra.com/p/79177/CampMinder/)

Reason for choosing CampDoc

At the time, more cost effective. Now, customer service.

Review Source

Response from DocNetwork

February 14, 2023

Emily, thank you very much for the terrific review. Glad to see CampDoc is helping streamline all your camp management needs and we're especially excited at how valuable the customer service team has been for you. We think they're one of the best things about CampDoc, too! Cheers to a great 2023 season.

KW

Korah W.  
Summer Camp Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Overview of CampDoc"

February 21, 2023

5.0

The Customer service at campdoc is A++. I've spoken mainly with \[sensitive content hidden\] and he has been very responsive, friendly, and overall amazing at his job. Thank you for putting up with all of our changes and getting us ready for summer!

Pros

The fact that almost everything is customizable, and can be altered to our needs for each individual session.

Cons

Some features (like reports and statistics) are not as user-friendly. Also, when making list of campers, the list always disappears and has to be selected each time a camper is clicked on. This can be time-consuming at times.

Review Source

Response from DocNetwork

March 17, 2023

Thanks for the review Korah. Love reading all the positive comments about customer service; I'll be sure the team gets your comments. Have a wonderful Summer!

KC

Katherine C.  
Recreation Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "CampDoc was a game changer for our camp"

December 20, 2022

5.0

Pros

The ease of use and resources which allow new staff to be independently trained on CampDoc use has saved us time and money. The features in Program Management allow us to track enrollment and create reports to distribute for statistics as well as everyday use. Prior to CampDoc, we were an all paper-based organization which did not allow for sensitive information to be secure or to be retrieved from numerous locations. This has saved so much time and extra resources that we would be lost without it. All parent information is collected and used in the Parent Portal. It is critical for our staff in the field to be able to access sensitive information in a secure portal and CampDoc drives our success in collaborating with parents.

Cons

Additional cost to use attendance feature.

Review Source

RM

Ryan M.  
Summer Camp Director  
Education Management  
Used the software for: Less than 6 months

### "Easy to Use and Minimal Maintenance "

December 20, 2022

5.0

It's saving us time and money and customer service immediately replies immediately with screen shots for any questions I have. To be honest, most of my questions are because I didn't take a few extra minutes to search for the answer in the help docs.

Pros

It's so much easier to use than some other camp software. Our biggest reason for signing up, apart from paying several hundred per month less, was the minimal amount of paper we have to deal with. Everything is done electronically with eSignatures. Such a timesaver for us so far.

Cons

Some of the terms take a little while to get used to. They all make sense, but just not what we were used to hearing. Also, reporting is different, but should be great once we use it more.

Alternatives considered

[CampBrain](https://www.capterra.com/p/79173/CampBrain/)

Reason for choosing CampDoc

There was a focus on health docs and information and that's what we needed apart from online registrations.

Switched from

[Campminder](https://www.capterra.com/p/79177/CampMinder/)

It was too complicated to use and the menus were worded in an easily navigable way. Also we were paying 600 a month and now pay 250 for what seems like more options that are easier to use.

Review Source

JS

Josh S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "One of the best"

February 17, 2023

5.0

For anyone that is using Daxko for your summer camp as a registration system, if your camp is over 60 people, you should be having something like camp doc to help manage information. You don’t know how much extra work you’ve been doing until you see what the system can do.

Pros

From design to use ability, camp doc is one of the most comprehensive and user-friendly systems for managing camp information.

Cons

The list builder feature has a little bit of a learning curve but once you understand it, it makes sense.

Reason for choosing CampDoc

Camp space is one of the worst camp programs I’ve ever seen. If we were using one system without having to go back-and-forth between two, I would have picked Camp Brain but in the situation where we have to use our other system Camp Brain was too much.

Review Source

Response from DocNetwork

March 16, 2023

Wow Josh many thanks for the terrific review! And REALLY big thanks for calling out the CampDoc - Daxko integration. Awesome to hear it's making life easier for you and your staff. Have a wonderful camp season.

SD

Shawn D.  
director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Solid camp management web-based package offering excellent and secure medical records"

January 5, 2023

4.0

Their strong team of support staff works with you in a timely manner to launch registration quickly.

Pros

The software is affordable, support is strong, launching is reasonably easy, communication functions are helpful.

Cons

The parent company of CampDoc, seeks to sell insurance to our constituents. The default answer is yes, instead of no. This cannot be changed nor removed. Parents often complain that they are charged extra for insurance which they do not need. I can also attest, that the insurance is of little value. Not once has the insurance paid out a claim to our constituents.

Reason for choosing CampDoc

Pricing

Review Source

Response from DocNetwork

March 2, 2023

Thanks for the positive, all-around review Shawn! I'll be sure to let the Support team know pleased you are with their help. Re: security. We also enhanced data security with the release of Multi-Factor Authentication for the CampDoc (and SchoolDoc) platforms last December.

JD

Julianne D.  
Professor  
Music  
Used the software for: 2+ years

### "Streamlines your program!"

January 5, 2023

5.0

Great! It would help to be more up front that with refunds you need to take into account all transaction charges. Directors of programs should have a non-refundable part of the charge to cover those transactions.

Pros

CampDoc helps us keep everything in one place where all administrators of the camp can view securely and easily.

Cons

Learning twists and turns but your staff is amazing at explaining those complexities.

Reason for choosing CampDoc

Recommended by our former medical director because another camp in our area uses CampDoc.

Review Source

Response from DocNetwork

February 14, 2023

Hi Julianne. Thank you for the high grades. Always glad to hear how CampDoc is helping our customers streamline camp management and put time back in everyone's day! Cheers to a great 2023 season!

CP

Camden P.  
Director of Education  
Museums and Institutions  
Used the software for: 1-2 years

### "User Friendly Camp Software! "

January 3, 2023

5.0

General experience with CampDoc has been great. They have a high quality customer support team. I have used 3 different data base portals for this camp program, and this one is the most effective in quality in regards to camp management.

Pros

CampDocs is specifically built for summer camp and it shows. The registration portal, electronic health profile, and report export have been incredibly helpful in summer camp management.

Cons

The financial ledger is sometimes a bit confusing, and the registration system only allows for one camper to be registered at a time. However, there have been minimal complaints from constituents using this software.

Review Source

Response from DocNetwork

February 14, 2023

Hi Camden! Awesome to hear that you've found a winner with CampDoc! Check out our new suite of training videos at support.campdoc.com and be on the look out for some great new enhancements that support more customization. Have a great 2023 season!

AC

Anne C.  
Admin Asst to the COO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GSHH and CampDoc"

January 3, 2023

5.0

Positive! everything has been a pleasure.

Pros

It is easy to use once you set up up. and Setting up is easy and stress-free as well.

Cons

the only con is user experience. since I use this once a year, I have to "re-learn" every year (and sometimes the team wants me to teach them!) the help section is helpful and I do admit to just calling. EVERYONE I speak to is very patient. I look forward to each summer!

Review Source

Response from DocNetwork

February 14, 2023

Awesome Anne - really great to see CampDoc is working so well for you. Our Training team recently created dozens of brief tutorial videos that will be very helpful for you and your staff. Visit support.campdoc.com to check them out.

TT

Tory T.  
CEO  
Executive Office  
Used the software for: 6-12 months

### "Looking for a great Medical Registration System you found it"

January 3, 2023

3.0

I like the system it's just becoming obvious this may not be the long term system for us with the state of Ohio requirements for childcare forms. The staff and customer service is very responsive but the ease of use and timeliness is not where we want it.

Pros

The medical information captured, the roster development and the ability to run reports

Cons

The inability to change things or add programs to register for ourselves, the high cost of Credit Card processing to non-profits, the minimum charges for ACH/Credit Cards processed annually even though we pay a monthly fee, the inability to collate questions to fill in forms which are required by our state.

Review Source

Response from DocNetwork

March 2, 2023

Thank you for the detailed and honest feedback Tory. We do pride ourselves on the health log and medication administration capabilities so good to see they're working for you. I'll be sure to pass along your thoughts on the payment administration fees to the Product team, too.

MM

Megan M.  
RN  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "3rd year using Campdoc.com"

August 29, 2018

5.0

We have been using Campdoc.com for 3 summers, and our experience has only improved. The staff works with us to get the most out of their service that we can. This has improved the paperwork and efficiency of the camp health office tremendously.

Pros

The ability to customize the software to our needs helps us to get the most usage out of this service.

Cons

Sometimes it can run very slowly, but overall, I have very few complaints.

Review Source

EK

Eva K.  
Director of Youth Ministri  
Religious Institutions  
Used the software for: 2+ years

### "CampDoc = A Game Changer"

December 3, 2019

5.0

Being one person who was running the entirety of a youth camp program - administrative and programatic plans - CampDoc has been essential to the productivity and efficiency of my office and the camp itself. CampDoc has made things more easily accessible. It has also helped parents be more confident in the safety/security of private information.

Pros

Easy to use, especially for small organizations/camps. Customizable to fit the needs of a specific camp/program. Many options to make registration and medical needs even easier. Customer support/service is great!

Cons

The only thing that we would consider a Con is the cost - given that we are a small non-profit organization. However, CampDoc has been very willing to negotiate and respects/honors customer loyalty.

Alternatives considered

[Campminder](https://www.capterra.com/p/79177/CampMinder/)[Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/)

Reason for choosing CampDoc

CampDoc seemed to have what we needed for a price point we were comfortable with.

Review Source

Response from DocNetwork

December 9, 2019

Thank you for the review Eva! We are glad that CampDoc could provide a customized solution that allows you to manage your whole program efficiently. CampDoc will continue to ensure that every dollar is well spent by providing top-of-the-line support and an account manager to help you every step of the way. We are so glad to hear that your families love the system as much as you do!

PD

Patti D.  
Special Projects & Event Specialist  
  
Used the software for: 1-2 years

### "I would highly suggest using this program for your next event whether it be a camp or not!"

September 20, 2017

5.0

At our camp, we didn't have WiFi, but we were able to print all food/environmental/drug allergies and prescriptions that were needed to be taken at camp at certain times of the day and included the dosage. Our nurse would administer the prescriptions, and then sign-off on the paper copies.

Pros

CampDoc has really helped our company with camp and a conference. It was great to have all of the medical history and insurance cards before the event. When we first got to leadership camp, one of our campers passed out in the first hour of camp. We were able to look-up his medical history and found he does faint a lot. So we were able to call his parents, and we didn't have to take him to the hospital since it is something that happens to him. Later in camp we had a camper cut open her knee. We were able to go to the notebook and pull her medical history & insurance card and take her into the hospital. Since we had all of this information they were able to take care of her without waiting for a parent to get to the hospital (several hours away). We are now using CampDoc for the Registration and collection of the health profile and insurance card for our next conference. It works so well, and saves us tons of time collecting all of this information in paper. Our conference will have WiFi, so we will be able to utilize the on-line format of this program. CampDoc was the best find for our company, and it has given us the documents we need to protect our company and help the student in the time of need. CampDoc employees are great to work with and help to set-up the system for what we need. Thanks so much CampDoc!

Review Source

AB

Andrea B.  
Property Registrar and Registration Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to use software to manage our camp systems"

March 1, 2023

5.0

Pros

quick and easy for parents to submit the information we need to run a safe and fun camp experience for our girl scouts!

Cons

I guess dislike that edits to forms take a while to appear, like you can't live edit it yourself.

Review Source

Response from DocNetwork

March 17, 2023

Thanks Andrea. We appreciate the 10/10 rating! We also made some enhancements recently - please reach out if you're still seeing issues with the time to see edits to forms. Have a great season.

TW

Tiffany W.  
Camp Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "CampDoc Review "

May 28, 2022

3.0

Overall I think CampDocs is a great software system if your camp has kids that require medicine, etc. their main focus was on the medical side, which we really didn’t have a need for. If they put as much effort into the financial reports as they did the medical, we probably would’ve stayed with them.

Pros

I liked the ease of CampDocs. The team responsible for our account was always responsive and available to help us navigate the software.

Cons

CampDocs lacked financial reporting. The dashboard never cleared after completing the season, so you’d see this big number but that number was cumulative of how many sales etc. you had since the beginning of time. It was very confusing and made reporting very difficult. Also, you could not enter in your camp seasons/ sessions on your own. Their team had to go in and do it for you, and then there was a testing phase before it went live. Sometimes that made us have to push back registration, which was an inconvenience.

Switched from

[Campium](https://www.capterra.com/p/124411/CampiumDB/)

We switched because Campium better met our needs for camp.

Review Source

Colleen M.  
Director of Staff Supported Programs  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product for running camp! "

January 3, 2023

4.0

Overall, campdoc is a great program that we utilize not only for camp, but for year round programs.

Pros

The customer service is excellent, onboarding new users is a simple process-both ease of use and training. Good reporting functions and our customers are used to it.

Cons

It would be nice to have a little more control over the online forms and just be able to make quick edits.

Review Source

Response from DocNetwork

February 14, 2023

Hi Colleen, thank you for the high marks - great to hear you're so pleased with our customer service team; we'll be sure to share your feedback with them. Also, we are making product enhancements very soon which will include increased flexibility for customization. Stay tuned!

MH

Marguerite H.  
Curator of Education  
Recreational Facilities and Services  
Used the software for: 2+ years

### "CampDoc makes camp so much easier..."

December 21, 2022

5.0

Prior to using CampDoc for registering (we no longer use it for registration now, just camp session management) and managing camp paperwork, we used Eventbrite for registration and then had families mail us their paper applications and health forms. This system sometimes led to lost or mis-grouped paperwork and long, extra hours each day to make sure all the paperwork and forms were in order. Using CampDoc saves me hours of time each day during summer camp season, allows me to contact parents directly, and tracks important info that I use for reporting.

Pros

Most parents/caregivers find CampDoc easy to use and navigate. All the health forms and pertinent information are easily accessible to me and my camp staff. A highly functional system that allows you to collect, organize, and store the information needed to safely and efficiently run a camp program. Customizable for my needs. Allows me to download data.

Cons

Some of the features that I had asked about years ago are now in place (like using CampDoc for attendance), but are offered for an additional fee. CampDoc is well-worth the fee, but a feature like attendance is something that I would imagine every camp program could use; would be nice if it were included in the regular fee.

Alternatives considered

[Regpack](https://www.capterra.com/p/124427/Regpack/)

Reason for choosing CampDoc

Most functional, great customer service.

Review Source

DD

Dawn D.  
Nurse  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Nurse"

January 2, 2023

5.0

Very good and efficient.

Pros

Easy to use. You can customize the forms.

Cons

Sometimes the system is very slow. Other than that it works well.

Review Source

Response from DocNetwork

February 14, 2023

Hi Dawn! Terrific to see high marks across the board - thank you for the review. We recently made performance enhancements that have reduced load times. Please let us know if that is not the case for you. Cheers to a great 2023 season!

AB

Ashley B.  
Director of Camp Innovation  
Education Management  
Used the software for: Less than 6 months

### "Great Resource for Camp Organization"

February 27, 2023

5.0

I have been so pleased with the customer service we've received using CampDoc. Everyone has been extremely helpful, knowledgeable and friendly. Although we are very new to using the system, I feel like we are supported and have someone to help us if any questions arise.

Pros

I love that this software helps our families keep a profile so they do not need to fill out repetitive information every time they register for our camps. It is also amazing for attendance and check in/check out during the hectic camp weeks.

Cons

We are very new to using CampDoc, so I am not familiar with all of the features yet. I wish I could start a waitlist using CampDoc even though we do not currently have the full registration (payments) option.

Review Source

Response from DocNetwork

March 17, 2023

Hey Ashley, many thanks for the great CampDoc rating! We pride ourselves on top customer service so I'll be sure to pass your kind words along. We also have a vast amount of new training videos available at support.campdoc.com. They're brief - and great for getting to know the ins and outs of CampDoc. Have a great Summer!

CK

Cody K.  
Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Great Product!"

February 17, 2023

5.0

Pros

Product is easy to use and navigate. Everything is in one spot - registration, medical records, administering meds, contact info, etc. Customer support is INCREDIBLE and HELPFUL !!!

Cons

N/A there's always new things to learn but it's easy to explore and figure out!

Review Source

Response from DocNetwork

March 16, 2023

Thanks Cody! Especially appreciate the ALL CAPS on customer support feedback; they'll appreciate seeing that! I noticed zero stars on Value for Money. Hopefully just an oversight but if not, absolutely reach out to chat more if you'd like. Have a great camp season.

ST

Sandra T.  
Recreation Supervisor  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Crystal lake Park District"

December 20, 2022

4.0

The customer support has been wonderful!

Pros

We were able to customize the features to what we needed. With the option to add more in the future.

Cons

Getting our registration software to intergrade with Campdocs was difficult.

Alternatives considered

[ePACT](https://www.capterra.com/p/175691/ePACT-Network/)

Reason for choosing CampDoc

ACA recommended it.

Review Source

EE

Elvie E.  
Camp Director  
Education Management  
Used the software for: 1-2 years

### "CampDoc is great for registration and tracking!"

January 5, 2023

5.0

Overall experience with campdoc is great! The customer service team is always quick to respond and happy to help and the product is easy enough to use with minimal training.

Pros

The thing unlike most about the software is being able to track registration progress of multiple campers in one place.

Cons

Some of the more advanced features are not intuitive to get to or use. The hardest part of the platform is permissions for provider accounts.

Reason for choosing CampDoc

I was familiar with the product from another camp program I oversee.

Review Source

Response from DocNetwork

February 14, 2023

Thanks for taking time to review CampDoc, Elvie. I'll be sure to pass along the positive feedback to our customer service team. Our Training team recently produced many new tutorial videos that will help familiarize you and your stuff with the more advanced features. Check out support.campdoc.com. Cheers!

AN

Anthony N.  
Programming Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Full service suite of resources"

January 12, 2023

5.0

Most of our experience was very positive. But at the end of the day, the monthly charge was going to be too high for the one two months a year we actually use the software.

Pros

Our camping ministry has worked with the team at CampDocs for the past five years. While the setup process can be a bit extensive, the team is always faithful to listen to our needs and provides timely edits. The charges for accepting online payments are competitive and the ability to generate reports is a excellent. The jewel of this software is definitely the eMar health system for tracking medications and allergies. Overall, this software has saved us a ton of time sifting the right information for the right camps.

Cons

It can be a little tricky generating reports that look exactly the way you want them to, and get the right information in that report.

Reason for choosing CampDoc

Eventbrite was a simple ticketing system. We needed much more data.

Review Source

Response from DocNetwork

February 14, 2023

Hi Anthony. Thank you for the kind words. CampDoc's electronic health record system is an important feature that we are particularly proud of, and we're glad it was able to meet your needs. Our Training team has launched dozens of new tutorial videos recently and they also host live Q&A sessions every month. You can check out the resources at support.campdoc.com.

KR

Katelyn R.  
Program Manager  
Arts and Crafts  
Used the software for: 2+ years

### "Campdocs Rocks"

February 22, 2023

5.0

Pros

The ease of use for our customers, the ability to pull lists and forms instantly, and how customizable the platform is are some of the most impactful elements of this software.

Cons

I would like there to be an app for our counselors to use.

Alternatives considered

[Campium](https://www.capterra.com/p/124411/CampiumDB/)[CampSite](https://www.capterra.com/p/131210/CampSite/)[Campminder](https://www.capterra.com/p/79177/CampMinder/)[Regpack](https://www.capterra.com/p/124427/Regpack/)

Reason for choosing CampDoc

The price seemed the same and we are familiar with this software.

Review Source

Response from DocNetwork

March 17, 2023

Thanks for the kind words and high marks Katelyn! Sounds like you explored your options thoroughly. We're grateful you selected CampDoc and that's it working so well for your parents and staff.

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