# Page 3 | CampDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is CampDoc the right Camp Management solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119061/CampDoc-com/reviews

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CampDoc

4.8 (191)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 29th, 2025

# Page 3 - Reviews of CampDoc

## Showing most helpful reviews

Showing 51-75 of 191 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LB

Lucy B.  
Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Talent Development Institute"

January 3, 2023

3.0

Good until last year, which was disastrous and cost us a few weeks of registration. New, inexperienced CampDoc staff weren’t given the guidance they needed.

Pros

The medication and health forms were excellent.

Cons

All set up had to be done by CampDoc staff. Beholden to them. And we left because we were priced out.

Review Source

Response from DocNetwork

February 14, 2023

Lucy, we're glad CampDoc eMAR and health logs were working for you but sorry that your overall experience did not meet expectations. We do hope your new solution helps make the 2023 season a good one.

MA

Mary A.  
Treasurer/Registrar  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Youth Rally Camp"

January 3, 2023

5.0

We have been able to access all the past records very easily since we set this up a number of years ago.

Pros

Once we set it up for the year, it is easy to update year to year and change what needs to be changed while keeping those that are fine.

Cons

It takes a long time to get the launch based on changes back and forth.

Review Source

Response from DocNetwork

February 14, 2023

Thank you for the high marks, Mary! We're making some enhancements to allow for more flexibility and customization. Coming soon! Have a great 2023 season.

SC

Scott C.  
Business Manager  
Education Management  
Used the software for: 2+ years

### "Very Helpful"

March 3, 2023

5.0

Pros

We use CampDoc to gather and keep our health forms and we find it very versatile and easy to use.

Cons

I wish it would tie in better with our enrollment database

Review Source

Response from DocNetwork

March 17, 2023

Hi Scott. Thanks for the positive marks! We pride ourselves on those health forms so it's good to hear they're working for you. Have a great season!

KS

Katie S.  
Farm Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Outstanding service!"

February 28, 2023

5.0

\[sensitive content hidden\] are incredible, and are miracle workers! I cannot speak highly enough about this team!

Pros

The ease of collecting and maintaining required documentation for each camper.

Cons

It feels like a lot to learn at first, but the staff are so supportive, and once you learn it, it's intuitive.

Review Source

Response from DocNetwork

March 17, 2023

Thanks for the review Katie. Seeing lots of great feedback on our Support and Client Success teams, which warms our hearts! Have a great 2023 camp season.

SC

Shane C.  
Senior Director of Programs  
Sports  
Used the software for: 1-2 years

### "CampDoc for travelling sports delegation"

January 4, 2023

4.0

Overall positive experience. Helpful with form collections.

Pros

Technical support is very good. Price is reasonable.

Cons

Needs a mobile application. 99% of our usage is in the field and on the go. Need a customizable EMaR to quickly indicate sports injuries.

Review Source

Response from DocNetwork

March 2, 2023

Hi Shane. Very glad to read you are loving the form collections. We pride ourselves on providing terrific support, so thank you for sharing how helpful the team has been.

EW

Erica W.  
Athletic & Youth Camp Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "CampDoc is great!"

December 20, 2022

5.0

We were able to go completely paperless for both of our camps and it was a game changer! The ease of accessing information on the fly and having the information at our fingertips was outstanding.

Pros

I like the ease of use. It is a straight forward platform and is very user friendly.

Cons

At first the cost, but they worked with us to make it work for our organization

Alternatives considered

[ePACT](https://www.capterra.com/p/175691/ePACT-Network/)

Reason for choosing CampDoc

The ease of use for the parents, the helpful set up team, who answered every single question I asked and were helpful along the way!

Review Source

BP

Bonita P.  
VP of Youth Development  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "CampDoc"

January 3, 2023

5.0

I enjoy the product. I like how the documents are savedd.

Pros

The ease of uploading documents and creating specialized reports

Cons

The login for parents were a big problem. If they had multiple children, they had to log in twice.

Review Source

Response from DocNetwork

February 14, 2023

Hi Bonita, thank you for reviewing CampDoc. Glad you are finding the ability to create specialized reports useful. We noticed that Customer Support received a zero star rating. Our team frequently scores quite high so if that was intentional, please do reach out directly so we can understand more about your experience there.

SJ

Sarah J.  
Camp Director  
Hospital & Health Care  
Used the software for: 2+ years

### "CampDoc for Summer camp"

February 17, 2023

5.0

Overall experience has been very good.

Pros

CampDocs make our registration process so much easier getting all campers and staff signed up in one place, it makes it easy to send out emails to everyone needed.

Cons

Since our camp is nonprofit we do not require payment and even without payment campdoc sends out emails to our campers families about buying campdoc insurance.

Reason for choosing CampDoc

We needed CampDoc for the medical side of camp, it allows our nursing staff to have all the medication information in one place and allows us to get medications to each camper needed.

Review Source

Response from DocNetwork

March 16, 2023

Thank you for the thorough review, Sarah. Glad to hear the eMAR is working so well for your nursing staff. It's one of our hallmark features.

KF

Kris F.  
Director  
Environmental Services  
Used the software for: 2+ years

### "Just some positive feedback!"

April 7, 2019

5.0

I really stand by my support for you and all the work you do. It's truly been great working with you. Thanks!

Pros

I just wanted to leave a note to express some appreciation for everything you all do for us. One of the reps is our main contact but I've spoken with a number of people at CampDoc and every single person I've worked with has been helpful, knowledgeable, and positive. I really feel like the staff at CampDoc are part of the team of people who make my job as Director easier, and it feels like we're all working together to give campers a great summer. Additionally, I don't ever feel like I'm being upsold or pitched to, even from the staff who work in sales and services.

Cons

No cons to report at all, I am very happy with CampDoc!

Review Source

CM

Chris M.  
Director  
Religious Institutions  
Used the software for: 2+ years

### "Long time user!"

November 16, 2019

5.0

Pros

I have been using CampDoc for many years and I continue to find that the program grows and gets better each and every year. I have been a very satisfied customer. The customer support is great and makes using the product very easy. \[Sensitive Content Hidden\], my account manager, is great too!

Cons

No specifics cons, and always provide feedback. CampDoc seems to listen to our feedback. I'd love to see a "drag and drop" feature for assigning cabins / groups.

Review Source

Response from DocNetwork

December 16, 2019

Thank you for the review Chris! You're right, our account managers and support team are amazing individuals who take pride in delivering exceptional service. We are glad that our software is able to help Camp Holy Cross, and I will pass along your feedback to the development team so they know what our clients may want!

RR

Ryan R.  
Director  
  
Used the software for: 2+ years

### "You continue to "set the curve" with your features!"

August 21, 2017

5.0

Pros

Our account manager is great! She's always knowledgeable, helpful, and professional, and she's also fun and personable. It usually felt like I was reaching out to a friend for help. The eMAR is HUGE for us! In a perfect world, we would save money by using the Health Log and EHR in Camp Brain; however, they don't offer the eMAR, and that's a deal-breaker for us. It seems like most camp management softwares are integrating health modules, but yours is still so good that we're unwilling to switch. As long as you continue to "set the curve" with your features, you make it too hard for customers to stray.

Cons

We always have a handful of parents who express concern with putting so much personal information online. We also have a handful of parents who struggle with uploads; my guess is they're using old browsers. It's not hard to help those few families with their profiles.

Review Source

SM

Sydney M.  
Executive Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Its fine"

January 5, 2023

3.0

Pros

HIPPA Compliance, Professional Looking, easy to navigate for our parents.

Cons

Its gender flexibility and reporting features could use improvement. Its fees are expensive, and customer service, while usually fine, has gone downhill a lot since they changed the pricing structure on the platform. It got way more expensive, and the customer service and features were not improved in my opinion.

Review Source

Response from DocNetwork

February 14, 2023

Hi Sydney. Glad to hear CampDoc is working for your families. It is very unusual for our customer service team to receive a low mark, so please do feel free to reach out directly if you'd like to discuss your experience in more detail. Please have a safe and enjoyable 2023 season.

SS

Sarah S.  
Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great system for medical camps!"

November 16, 2019

5.0

Pros

Camps for kids with epilepsy and multiple medications can be very difficult. CampDoc has helped create a better way to track all kids, medications, seizure types and more. Our campers are safer at camp because of it.

Cons

\[Sensitive Content Hidden\], our account manager, was great! LAst year he took over for another account manager and really changed our perspective on CampDoc!

Review Source

Response from DocNetwork

December 16, 2019

Thank you for the feedback Sarah! We have been medically focused from day one (given that we were founded by a pediatrician), and child safety is our top priority. We are happy to hear that CampDoc was able to help you track medical conditions and medication administration so you can focus on the kids!

KT

Kristi T.  
Camp Nurse  
  
Used the software for: 6-12 months

### "Great software and our parents loved it!"

July 28, 2017

5.0

I have only heard positives from our staff. Obviously, there was a learning curve and we had internet issues at our site, but after that things went smoothly. I had a question one day and reached out to your support staff. They responded quickly and with an easy to understand answer!

Pros

Our director just sent out a summary of the parent questionnaires. There is one question on our eval form specifically about registration and here is what we heard back from our parents: Pre-camp Registration: Very easy to do; easy online; good - love online; very easy to access and complete; ok; online took some getting used to but was good - liked email reminders; easy; Awesome! Love the new online system - it made preparing for camp so much easier and smoother; it went fairly well; great; Love it! Pretty easy to work with and make payments; online registration was great! New software/company used for registration was very thorough and I loved knowing how complete/incomplete each section was. Also appreciated not bringing forms to camp registration day!; very easy; smooth; easy; online registration was great! So, as you can see, it went over well.

Review Source

JL

Josephine L.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "Excellent Product "

February 19, 2023

5.0

CampDoc is critical to our application process of our program. It is easy to use and has lots of great features. The customer support is fast to respond and very helpful.

Pros

The product is very user friendly and has lots of features we value.

Cons

Some language cannot be altered and set up can be hard to remember once a year but the customer support is amazing!

Review Source

Response from DocNetwork

March 16, 2023

Thank you for the high marks, Josephine. We know a lot of camps are now ramping up and it's great to hear our support team is excelling for you! Have a great season.

LA

Linda A.  
Director  
  
Used the software for: 1-2 years

### "A very happy CampDoc.com user!"

September 7, 2017

5.0

Pros

One of the customer reps. was exceptional! He always worked at my pace and never made feel like I was asking dumb questions. I felt that the live training was very informative but it was especially important to me that I could go back to a pre-recorded version to refresh on a topic or relearn something at my pace. I loved the screenshots as I could print them and walk through the materials with staff using them as a guide. The support team was always helpful to me and in many cases our parents too!!

Cons

We currently do not have the ability to use a computer to store information so had to print everything for our various camp sites. We knew this going into the process, but hope to have some tablets next year to help. It still is such a time saver for staff and parents to be able complete all the paperwork online!

Review Source

RS

Reina S.  
Program and Participant Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "CampDoc "

December 20, 2022

5.0

My overall experience with CampDoc has been really great and their team is super helpful! Their platform so far has been really easy to use and very intuitive.

Pros

The CampDoc team has been incredibly helpful in our transition from our old software. Some of our favorite features include the help line for users and parents, the save as you go feature and the overall layout out of forms.

Cons

The only things missing are some of the more advanced volunteer features such as sending references and background checks integrated into the software.

Alternatives considered

[CampBrain](https://www.capterra.com/p/79173/CampBrain/)[Campminder](https://www.capterra.com/p/79177/CampMinder/)

Reason for choosing CampDoc

CampDoc had the majority of the functions we were looking for and was reasonably priced in comparison.

Switched from

[CampWise](https://www.capterra.com/p/79178/CampWise/)

We were unhappy with the performance of CampWise and found that it lacked basic functions that are vital to our camp's success.

Review Source

SS

Shannon S.  
Camp Director  
Environmental Services  
Used the software for: 2+ years

### "One place for everything"

February 22, 2023

4.0

Pros

The one on one interaction with CampDoc staff makes set up run smoothly.

Cons

Can be confusing to use at first. There is a lot of separate steps when registering.

Review Source

Response from DocNetwork

March 17, 2023

Hi Shannon. Thank you for reviewing CampDoc. Our support team has produced about a dozen new registration process related training videos that you and your staff may find helpful. Check them out at support.campdoc.com. Wishing you a great camp season.

TS

Tiffany S.  
EMT  
  
Used the software for: 1-2 years

### "A VERY easy system to navigate!"

December 30, 2017

5.0

Pros

It was a pleasure using CampDoc this summer. It's pretty self explanatory, organized and made camper information accessible whether at camp or off site. I received a one-on-one review with the camp director and everything else seemed self explanatory. I worked at another camp last year, who used a different software, and found CampDoc to be more accessible/easier to navigate. As an EMT, the health log and ability to look up camper allergies and medications made my job easy. Everything was legible, accessible, and insured the proper uploading of medical documents. In the event of an emergency, there was no need to dig around for information, anyone who had access to CampDoc could look up a camper's information from phone or tablet at camp or field trips.

Review Source

TR

Theresa R.  
Senior Director of Outdoor Program & Property  
Non-Profit Organization Management  
Used the software for: 2+ years

### "CampDoc Rocks!!!"

January 17, 2017

5.0

We have been using CampDoc for 5 years and it has been an amazing experience. Whenever we have questions or any issues, the team is always available to help and walk us through. The scheduled trainings have also been extremely helpful. CampDoc makes accessing important information simple, fast and easy! They ROCK!!

Pros

All the information is inputted directly by the parents and is accessible to our medical staff to reference whenever needed. The reports are wonderful and helpful.

Cons

nothing

Review Source

EG

Elizabeth G.  
Administrator  
Education Management  
Used the software for: 2+ years

### "Review"

January 3, 2023

4.0

Happier parents/guardians who are able to complete a registration over time if they don't have all the information for registration right away. Our former tool was set up this way.

Pros

This is great to track the progress of each camper's registration. Also, to be able to verify that the guardian/parent has received and opened email communications

Cons

The format for writing emails to include images and links as well as underline, bold, italicize.

Review Source

Response from DocNetwork

March 2, 2023

Hi Elizabeth, thank you for the review. Glad to see CampDoc is making life a bit easier for the parents and guardians. We also have a suite of new tutorial videos covering dozens of topics that you can check out at support.campdoc.com. They should be helpful in ensuring you and your staff are getting the most out of CampDoc's capabilities.

DS

Doria S.  
Camp Coordinator  
Religious Institutions  
Used the software for: Less than 6 months

### "Onboarding Review"

March 3, 2023

5.0

Excellent customer service and support for someone like me, who is not techno-savvy!

Pros

Very intuitive so far in the onboarding process.

Cons

Nothing so far. We are still in the onboarding process.

Reason for choosing CampDoc

Better options for our price point. Several of the other Orthodox Camps are very happy with CampDoc.

Review Source

Response from DocNetwork

March 17, 2023

Thank you for reviewing CampDoc Doria. Sounds like it's already saving some folks lots of administrative time, which is what we like to hear! Have a wonderful 2023 camp season.

SH

Sean H.  
National Ministry Specialist - Camp  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent Support"

December 20, 2022

5.0

It's great to have everything online. The biggest game-changer is being able to access a student's file quickly in the event of an emergency. No shuffling through paperwork and trying to read illegible writing when time is critically important.

Pros

Love the flexibility of incorporating many different documents for various events/locations. Customer support has always been top-notch. Personal attention, professional yet personable, and always working quickly to solve any issues.

Cons

Fee structure is very much geared towards a camp property, not necessarily towards an organization that operates remotely and conducts events seasonally.

Review Source

AL

Andrew L.  
Director of Education Programs  
Education Management  
Used the software for: 1-2 years

### "Blue Heron Nature Preserve - Review"

January 3, 2023

4.0

Pros

I really love the customer support. At every level, I feel like I can get my questions answered in a timely fashion and their solutions can be applied in real-time. I can depend on CampDoc to do their best to ensure our registrations are ready for launch when we need them!

Cons

I wish there were companion FAQ videos. Sometimes describing the problem is more complicated. I prefer learning visually, so sometimes it can be difficult for me to troubleshoot through reading articles.

Review Source

Response from DocNetwork

February 14, 2023

Hello Andrew. Thank you for taking the time to review CampDoc. You'll be happy to learn that our Training team has recently produced dozens of brief tutorial videos covering many, many aspects of using CampDoc. Visit support.campdoc.com to check them out. Thanks again for being a CampDoc customer.

ZW

Zach W.  
Camp Programs Manager  
Education Management  
Used the software for: 2+ years

### "Improved and streamlined our camp!"

October 13, 2018

5.0

Pros

Rep was amazing and always very helpful. They were readily available and helped us make decisions based on the system and our policies. Can't praise them enough! We regularly sent our camp families to customer support and heard a lot of great things. As a staff we didn't utilize support.

Cons

We've loved using CampDoc and it's really improved and streamlined our records system! Thanks so much to rep and all the other amazing folks who are incredibly responsive and helpful.

Review Source

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