# Jenesis Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jenesis Software - reviews, pricing plans, popular comparisons to other Insurance Rating products and more.

Source: https://www.capterra.com/p/119068/Jenesis-Software

---

# 

 Jenesis Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jenesis Software

## What is Jenesis Software?

Jenesis is a web-based agency management system that offers integrated rating tools to streamline personal lines quoting and pipeline tracking—all in one place. Agencies can take advantage of various rating options, including integrations with TurboRater and PL Rating, along with internal comparative rating capabilities. Management teams can easily track agent quoting activity, monitor pipeline by user, and use built-in reporting to measure production and overall performance across the agency.

## What is Jenesis Software used for?

[Insurance](https://www.capterra.com/insurance-agency-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)[Insurance Policy](https://www.capterra.com/insurance-policy-software/)

Overall rating

Based on 283 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Pros & cons

Simple and efficient operation

Highly user-friendly interface

Recurring technical glitches

Starting price

$50

Per User, Per Month

Free trial  
not available

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## Jenesis Software alternatives

Highest Rated

[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

[4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Starting price

$1000.00

Per User, Per Month

[3.7 (73)](https://www.capterra.com/p/102928/EZLynx/reviews/)

Starting price

Contact vendor for pricing

[3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/119068/Jenesis-Software/alternatives/)

## Who uses Jenesis Software?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Simple and efficient operation

98% positive reviews out of 47

Most reviewers describe ease of use as a major benefit, allowing them to quickly manage daily responsibilities.

Recurring technical glitches

61% negative reviews out of 33

Most users report bugs and issues like freezing, slowdowns, and occasional errors disrupt workflow and require troubleshooting.

Highly user-friendly interface

96% positive reviews out of 26

Most reviewers report the user interface is clear and approachable, supporting smooth onboarding and ongoing use.

Streamlined and intuitive navigation

100% positive reviews out of 23

Most reviewers find navigation straightforward, making it easy to locate information and complete tasks efficiently.

Jessica C

Owner Principal agent, 1 employee.

"Jenesis software has a stress-free navigation on their system, and a team ready to help with any needs you may have!! "

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Insurance Policy Management

4.9 (95)

73.68% of 95 reviewers that rated this feature as important or highly important

Create, administer and manage insurance policies for various customers and insurance lines

Policy Management

4.9 (55)

54.55% of 55 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

Contact Management

4.8 (49)

51.02% of 49 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Document Management

4.9 (48)

66.67% of 48 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Commission Management

4.7 (44)

34.09% of 44 reviewers that rated this feature as important or highly important

Tracking, calculating, and paying commissions and earnings to employees

Claims Management

4.6 (43)

30.23% of 43 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Jenesis Software 80 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Online portal for brokers/agents to add, edit, update or access required information

Track and manage schedules and meetings via an integrated calendar

Track cancellations of policies, accounts, orders, appointments, etc.

Process of submitting and following up on claims with insurance companies

Process of tracking new and submitted claims and the status of submitted claims

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Specialized for organizations who focus on commercial projects and processes

Calculate employees' commissions based on certain rules

Tracking, calculating, and paying commissions and earnings to employees

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Convert paper files into digital images

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Intended to be used by insurers

Store, manage and track all forms in a centralized location

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Create, administer and manage insurance policies for various customers and insurance lines

Process new insurance policies or modifications to existing policies.

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Businesses operating within the life and health insurance sectors

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Pay employees in multiple states with correct tax deduction amounts in each

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Process of creating insurance policies and assigning them to policyholders

Create, manage, and track policies and procedures within an organization

Specialized for companies in property and casualty (P&C) insurance sector

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

The calculation of a price/premium based on specific variables.

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Log and store the source of contacts/leads

Track policy reinstatements after policies have been canceled

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Manage the review process to determine financial risk on a loan or application

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (278)

4.6

Based on 278 reviews

## Pricing

Value for money

4.7 (239)

[View pricing plan details](https://www.capterra.com/p/119068/Jenesis-Software/pricing/)

JenesisNow Basic

$50.00

Per User,Per Month

It includes:

-   Carrier Downloads
-   Media Files
-   Acord Forms Library
-   Customizable Reports
-   Notes
-   Import Customers/Prospects
-   Customizable Dashboard
-   Receipts
-   Unlimited Data Backup
-   Premium Finance Integration
-   Employee Time Clock
-   Employee Transaction & Productivity Log
-   Reminders
-   Renewal Tracking

JenesisNow Pro

$70.00

Per User,Per Month

It includes:

-   Automated Marketing Campaigns
-   2-way Emailing and Texting
-   Commission Manager
-   Zapier Integration
-   VoIP Integration
-   Client Portal
-   Check Register
-   Invoicing
-   End of Day Manager
-   Carrier Downloads
-   Acord Forms Library
-   Media Files
-   Notes
-   Customizable Reports
-   Import Customers/Prospects
-   Customizable Dashboard
-   Receipts
-   Unlimited Data Backup
-   Premium Finance Integration
-   Employee Time Clock
-   Employee Transaction & Productivity Log
-   Reminders
-   Renewal Tracking

Value for money

4.7 (239)

4.7

Based on 239 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Formstack Sign](https://www.capterra.com/p/206505/Formstack-Sign/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[

TurboRater](https://www.capterra.com/p/6816/TurboRater/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (277)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (277)

4.9

Based on 277 reviews

## User reviews

Overall rating

4.7

Based on 283 reviews

Filter by rating

5(212)

4(64)

3(4)

2(2)

1(1)

Mentioned topic

Sorted by most recent

Mitchell H.

Owner Agent

Insurance

### "Jenesis Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 31, 2025

Great customer service. Options available if I want to upgrade, but I dont need to pay for options I dont need or use.

Pros

Price for what I needed from a AMS was great. The onboarding was easy. Customer support was great. Easy to use

Cons

Nothing, it does what I need it to do.There is nothing not to like. Its a simple system for basic Agency Management needs.

Alternatives considered

[QQCatalyst](https://www.capterra.com/p/36109/QQCatalyst/)

Reasons for choosing Jenesis Software

Price for the capabilities was by far rhe best, and it has the options that can be added for not much more of a cost if needed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DO

David O.

owner

Insurance

### "My Agency Control "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2025

Very good so far. The technical suppot is good and proactive. I can get help when I need it (which is often)

Pros

Product support, relatively easy to use. The navigation is much better than similar sytems that I have used.

Cons

Some screens are a bit crowded. I use a 27 inch monitor and it's a bit much at times. If I go mobile and use the ipad then there is more on the oage than I want.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TE

Terrence E.

CFO AND MARKETING MNGR

Insurance

### "PMA'S REVIEW"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 8, 2025

OVERALL WE ARE EXTREMELY HAPPY WITH THE PURCHASE OF JENESIS. WE ARE LESS THAN A YEAR IN, AND CAN ALREADY SEE THE BENEFITS OF THE SYSTEM.

Pros

THE WAY EVERYTHING IS EASILY FOUND IN ONE DATABASE. ESPECIALLY, HOW THE ACTIONS DONE ARE AUTOMATICALLY LINKED TO THE CUSTOMER.

Cons

IT ISN'T THE MOST USER FRIENDLY INTERFACE, SPECFICALLY WHEN IT COMES TO TRAINING. THE EMAIL CAMPAGIN ARE ALSO DIFFCULT TO WORK.

Switched from

[Power Broker](https://www.capterra.com/p/111010/Power-Broker/)

WE WANTED A SYSTEM THAT WAS SERVER-LESS, AND COULD BE CUSTOMIZED.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IA

Isaac A.

Agent

Insurance

### "Jenesis Never Fails to Amaze Me!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2025

I use this program everyday and have for nearly 4 years now. Without it, my workload would be significantly less organized. Overall, this system is fantastic.

Pros

We use a product of Jenesis Software, and it is awesome. It does exactly what it is designed to do. It is awesome for keeping all of our files neat and organized.

Cons

Every now and then we run into a bug or two, but this is to be expected with any program. Other than this, the program works amazing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Ariana R.

Customer Service Rep

Insurance

### "Better System"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 13, 2025

Like the system. Easy to learn. Good features.

Pros

It's easy to use once you're trained on how to use the system,

Cons

Can't see who viewed policy last on client's policy.

Switched from

[Agency Matrix](https://www.capterra.com/p/50949/Agency-Matrix/)

Management made the decision to change because of constant mishaps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2025

Thank you, Ariana! We are so grateful for your feedback. Welcome to the Jenesis family!

JC

Jessica C.

Owner Principal agent

Insurance

### "Jenesis software a must-have!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 5, 2025

Overall Jenesis software is on point and offers all need you may have for marketing and software!!

Pros

Jenesis software has a stress-free navigation on their system, and a team ready to help with any needs you may have!! They also send out email blast to your client list which is a wonderful plus!!

Cons

I preferred the old quote control features!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2025

Thank you, Jessica! We are incredibly grateful for your review. Welcome to the Jenesis family!

CS

Christian S.

Insurance Agent

Insurance

### "Honest review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 27, 2024

Overall Jenesis is easy to use and makes my job easier for me.

Pros

I like the ease of locating my customers.

Cons

Locating certain customer (ie dependents on a policy) and having to use dashes and choosing the phone number option to locate someone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2024

Thank you, Christian! We are so grateful for your review. We will take your feedback and continue to make Jenesis better for you and your agency!

CE

cayla e.

Service

Insurance

### "Jenesis did wonders for our company! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2024

Pros

Great source to help sort clients and keep notes! The customer service/ tech support team is amazing!

Cons

I wish the comment box was bigger, but over all no complaints!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jason B.

Agent

Insurance

### "Jenesis-the answer to your insurance needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 26, 2024

Jenesis is an excellent agency management system. The \[sensitive content hidden\] of Jenesis knows what insurance agencies need and provides you with the tools to succeed.

Pros

Jenesis is very easy to learn and navigate.

Cons

Sometimes you can not have multiple people processing downloads at the same time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 30, 2024

Thank you for your review, Jason! We are grateful for your feedback and we will take it to continue to improve Jenesis in the future.

BR

Brandi R.

Agent

Insurance

### "Jenesis Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 19, 2024

Pros

Very easy to navigate and to add our customers

Cons

I have not found any cons to the program

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

Popular comparisons

[ePayPolicy vs Jenesis Software](https://www.capterra.com/compare/119068-198072/Jenesis-Software-vs-ePayPolicy)[Applied Epic vs Jenesis Software](https://www.capterra.com/compare/70671-119068/Applied-Epic-vs-Jenesis-Software)[EZLynx vs Jenesis Software](https://www.capterra.com/compare/102928-119068/EZLynx-vs-Jenesis-Software)[NowCerts vs Jenesis Software](https://www.capterra.com/compare/119068-132779/Jenesis-Software-vs-NowCerts)

[Sembley vs Jenesis Software](https://www.capterra.com/compare/119068-10021105/Jenesis-Software-vs-Sembley)[HawkSoft CMS vs Jenesis Software](https://www.capterra.com/compare/79412-119068/HawkSoft-CMS-vs-Jenesis-Software)[Agency Matrix vs Jenesis Software](https://www.capterra.com/compare/50949-119068/Agency-Matrix-vs-Jenesis-Software) 

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