---
title: "Jenesis Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Jenesis Software - reviews, pricing plans, popular comparisons to other Insurance products and more."
source_url: "https://www.capterra.com/p/119068/Jenesis-Software/"
page_type: "product"
language: "en"
---

# 

 Jenesis Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jenesis Software

## What is Jenesis Software?

Jenesis is designed specifically for the independent insurance agency, offering a seamless platform to manage various aspects of insurance agency operations efficiently. Jenesis offers a robust agency management system with a wide array of features tailored to streamline workflows, enhance client relationships, and boost productivity. From policy management and quoting to customer relationship management (CRM) and reporting, Jenesis provides a centralized hub for all essential agency functions. Its intuitive interface and customizable workflows enable users to tailor the system to their specific requirements, enhancing efficiency and productivity. Jenesis' Web-based system offers flexibility allowing agents to work remotely, collaborate seamlessly, and provide superior service to clients on the go. Jenesis also offers website design and digital marketing services making Jenesis a comprehensive solution for insurance agencies.

## What is Jenesis Software used for?

[Insurance](https://www.capterra.com/insurance-agency-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)[Insurance Policy](https://www.capterra.com/insurance-policy-software/)

Recognitions

Best ease of use

Overall rating

Based on 284 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Pros & cons

Streamlined daily operations

Highly user-friendly interface

Recurring system glitches

Starting price

$50

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Quoting / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Quoting / 2025

Rating Breakdown

4.7

+−

Features4.6

Value for Money4.7

Ease of Use4.7

Customer Service4.9

Rating Breakdown

4.7

Features4.6

Value for Money4.7

Ease of Use4.7

Customer Service4.9

## Jenesis Software Reviewers Verdict

Updated August 2026

AI summary

-   Jenesis Software is well suited to small insurance agencies seeking to centralize client and policy management.
-   Reviewers are positive about its intuitive navigation, straightforward interface, and highly responsive customer support.
-   It helps insurance teams handle client records, documents, and renewals efficiently, reducing time spent on manual tasks.
-   Buyers should weigh a few practical considerations: some users note occasional bugs, temporary slowdowns, and a learning curve during onboarding.
-   Jenesis fits smaller, insurance-focused teams prioritizing easy access and support, but may be less ideal for larger or non-insurance organizations.

## Jenesis Software alternatives

Highest Rated

[4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[3.7 (75)](https://www.capterra.com/p/102928/EZLynx/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

63%

of reviewers

rated it above 4 stars

[3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

55%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/119068/Jenesis-Software/alternatives/)

## FAQs about Jenesis Software

Overview

### What problems does Jenesis Software solve?

Jenesis Software helps insurance agencies solve scattered client records, slow policy lookups, manual document handling, and clunky renewal or cancellation workflows by keeping policies, notes, forms, emails, and reminders in one easy-to-navigate system. CSRs, agents, brokers, and small agency teams benefit most from faster onboarding, quicker service, and better daily organization.

Answer based on 141 reviews

Overview

### Which roles and teams benefit most from Jenesis Software?

Jenesis Software is most used by insurance agents, customer service representatives, office managers, and agency owners or executives. Agents rely on it to manage policies, quotes, and client accounts, while service teams handle renewals and support. Office managers and leadership use it to streamline agency operations, reporting, and day-to-day oversight.

Answer based on 284 reviews

Overview

### What company size and industries is Jenesis Software built for?

Jenesis Software is built for small insurance agencies, with 99% of reviewers from small businesses and 99% in Insurance. It is intended for independent insurance agencies focused on personal and commercial lines, rather than midsize or enterprise companies or industries outside insurance.

Answer based on 284 reviews

Features and Usability

### What are the key features of Jenesis Software?

Jenesis Software includes core insurance management features like policy management, claims tracking, customer management, and document management. Reviewers also highlight Quote Control for quoting, J-Timer and suspenses for task tracking, plus integrated email, SMS messaging, and real-time dashboards. Differentiators include commission management and support for multi-policy customer records.

Answer based on 100 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Jenesis Software starts at $50/user/month for JenesisNow Basic, with an added $64/location fee; JenesisNow Pro costs 70/user/month plus 95/location. There is no free plan or trial listed. Reviewers often call it affordable and good value, though some say setup takes substantial work and costs more than prior systems.

Answer based on 16 reviews

Integrations

### Which third-party tools and platforms does Jenesis Software integrate with?

Jenesis Software integrates with 10 third-party tools, including reviewer-mentioned IPFS, RingEX, SEP, and WeSignature. Official catalog integrations also include DocuSign, Gmail, Microsoft Outlook, QuickBooks Desktop, and QuickBooks Online Advanced, covering payments, e-signature, email, accounting, and phone-based workflows.

Answer based on 12 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Jenesis Software?

Jenesis Software is generally quick to onboard, with in-person training, live online sessions, webinars, and videos that help teams learn day-to-day tasks fast. Reviewers say beginners and staff with limited computer experience get comfortable quickly, while solo operators, admins, and users handling more complex workflows may need more time and guided training.

Answer based on 50 reviews

Getting Started and Support

### What customer support options does Jenesis Software offer, and how do users rate the experience?

Jenesis Software offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as quick, friendly, and effective, with helpful training and responsive issue resolution. Some note occasional glitches and frustration that help is limited to regular business hours, especially for after-hours or weekend problems.

Answer based on 100 reviews

Insurance management

### How well does Jenesis Software handle insurance management?

Jenesis Software handles daily insurance agency work well for small and midsize independent agencies. It supports policy tracking, claims, customer records, documents, notes, commissions, and quoting in one place, though some agencies mention duplicate data entry, minor interface frustrations, and weaker fit for health insurance workflows.

Answer based on 32 reviews

## Who uses Jenesis Software?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined daily operations

98% positive reviews out of 48

Most reviewers find ease of use significantly reduces learning time and simplifies everyday business processes.

Recurring system glitches

61% negative reviews out of 33

Most users report bugs and issues like freezing, slowdowns, and occasional errors disrupt workflow and require restarts.

Rob M.

Insurance Agent, 51 - 200 employees.

"Sometimes the system will get a little glitchy"

Highly user-friendly interface

96% positive reviews out of 25

Most reviewers describe the user interface as approachable, clear, and easy for all team members to understand.

Intuitive and efficient navigation

100% positive reviews out of 23

Most users report navigation is straightforward, making it simple to locate information and complete tasks.

Jessica C.

Owner Principal agent, 1 employee.

"Jenesis software has a stress-free navigation on their system, and a team ready to help with any needs you may have!! "

## Features

AI summary

Based on 467 Insurance reviews

Capterra data shows that buyers of insurance software rank the following features as their top priorities:

-   **Insurance Policy Management** (**57%** of reviewers rated this feature as critical)
-   **Policy Management** (**52%**)
-   **Document Management** (**54%**)

Jenesis Software supports all three of the features reviewers rate highest: **Insurance Policy Management**, **Policy Management**, and **Document Management**. Together, these capabilities help insurance businesses manage policies from start to finish, keep coverage details organized, and store important files in one place, allowing teams to work more efficiently and maintain accurate client records.

Insurance Policy Management

4.9 (96)

73.96% of 96 reviewers that rated this feature as important or highly important

Create, administer and manage insurance policies for various customers and insurance lines

Document Management

4.9 (49)

67.35% of 49 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Audit Trail

4.7 (27)

44.44% of 27 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Activity Tracking

4.9 (31)

48.39% of 31 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Quotes/Estimates

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Policy Management

4.9 (55)

54.55% of 55 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

Jenesis Software 80 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Broker/Agent Portal: Online portal for brokers/agents to add, edit, update or access required information
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commercial: Specialized for organizations who focus on commercial projects and processes
- Commission Calculations: Calculate employees' commissions based on certain rules
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Imaging: Convert paper files into digital images
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- For Insurance Industry: Intended to be used by insurers
- Forms Management: Store, manage and track all forms in a centralized location
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines
- Insurance Policy Processing: Process new insurance policies or modifications to existing policies.
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Life & Health: Businesses operating within the life and health insurance sectors
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-State: Pay employees in multiple states with correct tax deduction amounts in each
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Policy Issuance: Process of creating insurance policies and assigning them to policyholders
- Policy Management: Create, manage, and track policies and procedures within an organization
- Property & Casualty: Specialized for companies in property and casualty (P&C) insurance sector
- Proposal Generation: Create proposals based on costs of labor and materials
- Quotes/Estimates: Generate quotes or estimates for customers
- Rating Engine: The calculation of a price/premium based on specific variables.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Referral Tracking: Log and store the source of contacts/leads
- Reinstatement Tracking: Track policy reinstatements after policies have been canceled
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Assessment: Initiate collection and analysis of known risks
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Login: At least a username and password is required to access the system
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Underwriting Management: Manage the review process to determine financial risk on a loan or application
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (279)

4.6

Based on 279 reviews

## Pricing

Value for money

4.7 (240)

[View pricing plan details](https://www.capterra.com/p/119068/Jenesis-Software/pricing/)

JenesisNow Basic

$50.00

Per User,Per Month

It includes:

-   Carrier Downloads
-   Media Files
-   Acord Forms Library
-   Customizable Reports
-   Notes
-   Import Customers/Prospects
-   Customizable Dashboard
-   Receipts
-   Unlimited Data Backup
-   Premium Finance Integration
-   Employee Time Clock
-   Employee Transaction & Productivity Log
-   Reminders
-   Renewal Tracking

JenesisNow Pro

$70.00

Per User,Per Month

It includes:

-   Automated Marketing Campaigns
-   2-way Emailing and Texting
-   Commission Manager
-   Zapier Integration
-   VoIP Integration
-   Client Portal
-   Check Register
-   Invoicing
-   End of Day Manager
-   Carrier Downloads
-   Acord Forms Library
-   Media Files
-   Notes
-   Customizable Reports
-   Import Customers/Prospects
-   Customizable Dashboard
-   Receipts
-   Unlimited Data Backup
-   Premium Finance Integration
-   Employee Time Clock
-   Employee Transaction & Productivity Log
-   Reminders
-   Renewal Tracking

Value for money

4.7 (240)

4.7

Based on 240 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Formstack Sign](https://www.capterra.com/p/206505/Formstack-Sign/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[

TurboRater](https://www.capterra.com/p/6816/TurboRater/)[

PL Rating](https://www.capterra.com/p/123046/PL-Rating/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (278)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (278)

4.9

Based on 278 reviews

## User reviews

Overall rating

4.7

Based on 284 reviews

Filter by rating

5(213)

4(64)

3(4)

2(2)

1(1)

Mentioned topic

Sorted by most recent

MM

Md Mahbubul Alam J.

manager

Insurance

### "Amazing management tools for an insurance agency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2026

Jenesis Software is a highly intuitive, easy-to-use insurance agency management system (AMS) tailored for small to mid-sized independent agencies. The platform is widely praised for its exceptional customer support and streamlined daily operations.

Pros

The web-based system (JenesisNow) is highly user-friendly and approachable, allowing agents to navigate easily and locate client information. The support team is frequently highlighted as being highly patient, accessible, and knowledgeable when agents need assistance.

Cons

Sometimes, I found the system can experience temporary freezing or slowdowns. Otherwise everything is fine

Switched from

[Agency Matrix](https://www.capterra.com/p/50949/Agency-Matrix/)

their system was so slow and having issue with acords

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mitchell H.

Owner Agent

Insurance

### "Jenesis Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 31, 2025

Great customer service. Options available if I want to upgrade, but I dont need to pay for options I dont need or use.

Pros

Price for what I needed from a AMS was great. The onboarding was easy. Customer support was great. Easy to use

Cons

Nothing, it does what I need it to do.There is nothing not to like. Its a simple system for basic Agency Management needs.

Alternatives considered

[QQCatalyst](https://www.capterra.com/p/36109/QQCatalyst/)

Reasons for choosing Jenesis Software

Price for the capabilities was by far rhe best, and it has the options that can be added for not much more of a cost if needed

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DO

David O.

owner

Insurance

### "My Agency Control "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2025

Very good so far. The technical suppot is good and proactive. I can get help when I need it (which is often)

Pros

Product support, relatively easy to use. The navigation is much better than similar sytems that I have used.

Cons

Some screens are a bit crowded. I use a 27 inch monitor and it's a bit much at times. If I go mobile and use the ipad then there is more on the oage than I want.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TE

Terrence E.

CFO AND MARKETING MNGR

Insurance

### "PMA'S REVIEW"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 8, 2025

OVERALL WE ARE EXTREMELY HAPPY WITH THE PURCHASE OF JENESIS. WE ARE LESS THAN A YEAR IN, AND CAN ALREADY SEE THE BENEFITS OF THE SYSTEM.

Pros

THE WAY EVERYTHING IS EASILY FOUND IN ONE DATABASE. ESPECIALLY, HOW THE ACTIONS DONE ARE AUTOMATICALLY LINKED TO THE CUSTOMER.

Cons

IT ISN'T THE MOST USER FRIENDLY INTERFACE, SPECFICALLY WHEN IT COMES TO TRAINING. THE EMAIL CAMPAGIN ARE ALSO DIFFCULT TO WORK.

Switched from

[Power Broker](https://www.capterra.com/p/111010/Power-Broker/)

WE WANTED A SYSTEM THAT WAS SERVER-LESS, AND COULD BE CUSTOMIZED.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

IA

Isaac A.

Agent

Insurance

### "Jenesis Never Fails to Amaze Me!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2025

I use this program everyday and have for nearly 4 years now. Without it, my workload would be significantly less organized. Overall, this system is fantastic.

Pros

We use a product of Jenesis Software, and it is awesome. It does exactly what it is designed to do. It is awesome for keeping all of our files neat and organized.

Cons

Every now and then we run into a bug or two, but this is to be expected with any program. Other than this, the program works amazing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Ariana R.

Customer Service Rep

Insurance

### "Better System"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 13, 2025

Like the system. Easy to learn. Good features.

Pros

It's easy to use once you're trained on how to use the system,

Cons

Can't see who viewed policy last on client's policy.

Switched from

[Agency Matrix](https://www.capterra.com/p/50949/Agency-Matrix/)

Management made the decision to change because of constant mishaps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2025

Thank you, Ariana! We are so grateful for your feedback. Welcome to the Jenesis family!

JC

Jessica C.

Owner Principal agent

Insurance

### "Jenesis software a must-have!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 5, 2025

Overall Jenesis software is on point and offers all need you may have for marketing and software!!

Pros

Jenesis software has a stress-free navigation on their system, and a team ready to help with any needs you may have!! They also send out email blast to your client list which is a wonderful plus!!

Cons

I preferred the old quote control features!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2025

Thank you, Jessica! We are incredibly grateful for your review. Welcome to the Jenesis family!

CS

Christian S.

Insurance Agent

Insurance

### "Honest review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 27, 2024

Overall Jenesis is easy to use and makes my job easier for me.

Pros

I like the ease of locating my customers.

Cons

Locating certain customer (ie dependents on a policy) and having to use dashes and choosing the phone number option to locate someone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2024

Thank you, Christian! We are so grateful for your review. We will take your feedback and continue to make Jenesis better for you and your agency!

CE

cayla E.

Service

Insurance

### "Jenesis did wonders for our company! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2024

Pros

Great source to help sort clients and keep notes! The customer service/ tech support team is amazing!

Cons

I wish the comment box was bigger, but over all no complaints!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jason B.

Agent

Insurance

### "Jenesis-the answer to your insurance needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 26, 2024

Jenesis is an excellent agency management system. The \[sensitive content hidden\] of Jenesis knows what insurance agencies need and provides you with the tools to succeed.

Pros

Jenesis is very easy to learn and navigate.

Cons

Sometimes you can not have multiple people processing downloads at the same time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 30, 2024

Thank you for your review, Jason! We are grateful for your feedback and we will take it to continue to improve Jenesis in the future.

[View all Reviews](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[ePayPolicy vs Jenesis Software](https://www.capterra.com/compare/119068-198072/Jenesis-Software-vs-ePayPolicy)[Applied Epic vs Jenesis Software](https://www.capterra.com/compare/70671-119068/Applied-Epic-vs-Jenesis-Software)[EZLynx vs Jenesis Software](https://www.capterra.com/compare/102928-119068/EZLynx-vs-Jenesis-Software)[NowCerts vs Jenesis Software](https://www.capterra.com/compare/119068-132779/Jenesis-Software-vs-NowCerts)

[Sembley vs Jenesis Software](https://www.capterra.com/compare/119068-10021105/Jenesis-Software-vs-Sembley)[HawkSoft CMS vs Jenesis Software](https://www.capterra.com/compare/79412-119068/HawkSoft-CMS-vs-Jenesis-Software)[Agency Matrix vs Jenesis Software](https://www.capterra.com/compare/50949-119068/Agency-Matrix-vs-Jenesis-Software)