# Page 8 | Jenesis Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Jenesis Software the right Insurance Policy solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119068/Jenesis-Software/reviews --- Jenesis Software 4.7 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Jenesis Software ## Showing most helpful reviews Showing 176-200 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DK Don K. Agent Insurance Used the software for: 2+ years ### "Pros and Cons" July 18, 2019 4.0 Pros Creating customer profiles Entering Payment Cancellation Request Pre-Fill Attaching documents Cons Cannot copy from customer profile. (email address, phone number etc.) Prefill Certificates of Insurance Review Source WW WAYNE W. Owner Insurance Used the software for: 2+ years ### "Jenesis Software" July 25, 2019 5.0 Functional for what we use it for. Helpful staff that will utilize suggestions made to help with our agency's operations. Pros Very functional for what we do and easy to use. Cons At times there are glitches that need tech support help. Review Source jC jessica C. Sales Producer Insurance Used the software for: 6-12 months ### "ease of use" November 26, 2021 5.0 Pros easy to track customers and sales. easy to pend activities Cons nothing I can think of. it is great for all the uses we need it for. Review Source Response from Jenesis Software November 30, 2021 We appreciate you, Jessica! Thanks for the great review! SC Sergio C. Insurance Agent Insurance Used the software for: 2+ years ### "Auto Insurance Specialist " July 25, 2019 4.0 Pros I like the simplicity of the system. It makes being able to process policies fast and easy! Cons I would like to be able to port quote information from Jenesis to our online quoting system (Acuauto) Review Source GW GREGORY W. Agent/ Office manager Insurance Used the software for: 2+ years ### "Jenesis review" July 18, 2019 4.0 Pros Over all it not hard to use but still has some issue. Cons The system has to many time it will freeze up and we have to reboot our computers. We have had Citrix to just close and had to re login. Review Source AO Allison O. Agent Insurance Used the software for: 1-2 years ### "Happy user" July 25, 2019 5.0 Pros It does what it is supposed to do in easing our everyday duties, especially since we have multiple locations. Customer support is very efficient with their responses and their ability to fix the issues at hand. Cons We have had technical issues and some of the requests we have had on these have been fixed quickly but have happened repetitively. Review Source VR Verified Reviewer Senior Benefit Consultant Insurance Used the software for: ### "Used the free trial, decided to use a different one" March 19, 2018 4.0 Pros Was fairly easy to use and did a nice job on the two or three customer service issues that we needed them for Cons We were looking for certain reporting abilities that we weren't able to do here. Chances are now that wouldn't be an issue for them to do, but it was then. Review Source TD Tiffany D. Ownner Insurance Used the software for: 2+ years ### "Great Customer Service " July 25, 2019 5.0 The system is very easy to use Pros I like have everything in one place , quotes, files, accounting Cons Download is my least favorite feature of Jenesis Reason for choosing Jenesis Software The rater and management system all in one Review Source ES Evelyn S. Insurance agent Insurance Used the software for: 2+ years ### "Good" July 18, 2019 4.0 always answer all our needs Pros save files and notes, look customer quickly, quote easy, look companies easy Cons when connection drops, sometimes, sometimes waiting for tech support take long time Review Source sP samantha P. insurance agent Insurance Used the software for: 2+ years ### "Sam's review of jenesis" August 1, 2019 4.0 Pros the ease of use and the customer service if very friendly Cons the updates block us form quoting and downloads and we have to call they get us up and running really fast though Review Source KT KAREN T. Agent Insurance Used the software for: 2+ years ### "Easy to use " March 11, 2019 4.0 Pros Jenesis is very user friendly. Simple to add clients and link to the Insurance Companies Cons I have a hard time finding something I do not like... Review Source Response from Jenesis Software March 18, 2019 Thank you, Karen! This means a lot! SA Sydney A. Agent Insurance Used the software for: 2+ years ### "Jenesis Review" July 25, 2019 4.0 Pros I like that is an easy software to navigate. Cons I least like that at the same time every day there is a lag in printing things, it freezes completely. Review Source CB Chris B. Agent Insurance Used the software for: 2+ years ### "Great Software" March 3, 2021 5.0 Pros Easy layout system and very user-friendly! Cons Some features may not work when maintenance is being performed but that's typical of any software system. Review Source vM vicki M. customer service Insurance Used the software for: 2+ years ### "precise" October 2, 2017 5.0 it's a great policy profile system , easy to run the necessary end of day reports. Pros I like the management system that is customized for this office, especially the reports, I like the downloads (except for the address section. ) Cons again, the address section of the downloads. seems to take forever to process that one, I don't find this is a necessary part Review Source KM Kent M. Agent-Owner Insurance Used the software for: 2+ years ### "Jenesis Works" July 25, 2019 5.0 Like I said it just works for us Pros It does what our Agency needs it to do and keeps it simple. Cons no complaints about how it works for us in our office Review Source aM alejandra M. agent Insurance Used the software for: 2+ years ### "agent" July 18, 2019 5.0 good Pros I like the ability to post payments and run reports for the year Cons When the system goes down and I have to write a hand receipt Review Source JA James A. President and CEO Insurance Used the software for: Less than 6 months ### "ALMAY'S INSURANCE AGENCY, LLC'S REVIEW" July 7, 2021 5.0 Excellent and very happy. it worth my money. Pros Everything, its operations, it functionality and easy to use. Cons Nothing I can think of. Every thing about this software I like the most. Reason for choosing Jenesis Software Because it is so easy to use and not complicated like other insurance agency software/system. I was shopping around for the insurance agency management system and after my researches and comparison I made my decision to go with . I'm very happy the decision that I made. Review Source Response from Jenesis Software July 8, 2021 Thank you so much, James! We appreciate you! VM Valerie M. CSR Insurance Used the software for: 1-2 years ### "The Joys of Jenesis" July 18, 2019 4.0 Pros The ease of getting in to the system and being able to add contacts with ease. The ability to go from Jenesis to that insurance company makes life a lot easier. Cons It doesn't happen often but sometimes the system will log you out. Other than that, it works for me. Review Source MJ Melissa J. CSR Insurance Used the software for: Less than 6 months ### "Very Straightforward System" April 27, 2022 5.0 Overall very happy to use Jenesis and for it to be as easy to use. Pros The thing I like the most about using Jenesis is that it is very easy to use and it is well thought. Most things are where you would logically think to find them and it is a convenient tool because you can use it for most everything. Cons The thing I like least about it is that when your in a certain policy for an insured I saw in the training how once you set the side bars up a certain way they all would be in that order but I am consistently having to move them around. It is more a preference than a necessity. Review Source Response from Jenesis Software May 3, 2022 Thank you for the awesome review, Melissa! We appreciate you! AK Angela K. Agent/Assit Office Manger Used the software for: 2+ years ### "Everyone is ALWAYS So Helpful !" December 5, 2017 5.0 Pros The ease of maneuvering around in the system,the ability to keep up with daily schedules through the J-Timer, Quote control which makes quoting SO MUCH EASIER & FASTER!Sometimes the system wont update through our downloads and this could very well be a company side issue rather then Jenesis. Review Source AA Alford A. Data entry clerk Insurance Used the software for: 2+ years ### "great software " July 31, 2019 5.0 Pros very easy to use compare to what I was doing before Cons did not really have one, it works great for me Review Source MMM Mary Mac M. agent Insurance Used the software for: Less than 6 months ### "I am impressed with the system and how it works. On Value for money, Have no idea. Matt would know" September 26, 2017 4.0 When I get used to the system as a whole I am sure I will like it even better than I do now. Of course it takes time to learn a new system but the couple of months I've been using it now, I like it. It is easy to look up things like renewals and forms. And filling out forms are pretty easy also. Pros It is pretty easy to do notes, find forms that I need, input information on the policies into the system. So far I am happy with the system. Am sure I will get better the more I use it. Cons Still inputting the insured's in the system. Have noticed that when doing H/O, Dwelling Fire, ect, you have to change the date at the top of the coverage page. It is correct on 1st page but not correct on the 1st pg of the coverage page. Also noticed that sometimes when you enter a policy (H/O) sometimes it comes up twice on the front page. I think I figured that out, don't put garaging address and just go to coverage page. For the most part, I'm sure all will be simple when I get completely used to the system. Review Source AC Amy C. agent Insurance Used the software for: 2+ years ### "Review" July 25, 2019 5.0 Pros easy to use, great customer service, thanks Cons I really don't have any complaints with jenesis Review Source BG Brandi G. Agent Insurance Used the software for: 6-12 months ### "Review for Jenesis" August 17, 2021 5.0 I would give this program a 10/10 Pros It has multiple ways to search for a client and it is very easy to use. Cons I don't really have a least favorite because I think that this software is very helpful in multiple ways Review Source JB Julie B. Insurance Producer Insurance Used the software for: Less than 6 months ### "Great Option for Producers" January 22, 2024 4.0 Any time I've reached out to tech support, they've been amazing and quick! Pros Jenesis keeps all of the customers organized and is easy to use. Cons Occasionally, errors come up with macros, but it seems to be less and less with each update. Review Source Response from Jenesis Software February 13, 2024 Thank you, Julie! We're so happy that Jenesis is organized and our customer support is there to help you. Thank you for the feedback as always strive to be better! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.