---
title: "LabStats Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about LabStats Software - reviews, pricing plans, popular comparisons to other Reporting products and more."
source_url: "https://www.capterra.com/p/119088/LabStats/"
page_type: "product"
language: "en"
---

# 

 LabStats Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LabStats

## What is LabStats?

LabStats helps over 1,000 colleges and universities worldwide understand exactly how their computer labs are being used. Market-leading usage tracking software reveals where hardware and software resources can be expanded, reduced, or eliminated, giving IT decision-makers the ability to maximize their budgets and ensure the right technology is available to students.

## What is LabStats used for?

[Higher Education](https://www.capterra.com/higher-education-software/)[Reporting](https://www.capterra.com/reporting-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$8

Other, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LabStats?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://labstats.com&name=LabStats)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LabStats

4.5 (4)

VS.

[4.6 (494)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$8

Other, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4)

Ease Of Use

4.5 (19)

Value For Money

4.3 (4)

Value For Money

4.5 (16)

Customer Service

4.5 (4)

Customer Service

4.7 (19)

## LabStats alternatives

[4.5 (1,769)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (3,545)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,745)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/119088/LabStats/alternatives/)

## FAQs about LabStats

Overview

### What company size and specific industries is LabStats built for?

LabStats is designed for higher education organizations, especially universities and their IT departments, with a focus on lab managers and university CIOs. It is best suited to institutions that need to manage and monitor computer lab usage across campus environments rather than small businesses or general industry users.

Features and Usability

### What are the key features of LabStats?

LabStats offers an API for system connections, ad hoc reporting for custom data analysis, data import/export for moving records between systems, and data visualization for presenting usage information in charts and other display formats.

Integrations

### Which third-party tools and platforms does LabStats integrate with?

LabStats integrates with Microsoft Power BI for reporting and analytics. This native connection lets LabStats share data with a familiar business intelligence platform, supporting dashboard creation and performance tracking within a single analytics workflow.

Getting Started and Support

### What training and onboarding options does LabStats offer?

LabStats provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover shared instruction for groups, documentation offers written reference, and videos provide visual self-paced learning materials.

Getting Started and Support

### What customer support options does LabStats offer?

LabStats provides email/help desk support, a knowledge base, phone support, and chat. No reviewer feedback about support experience is available in the catalog data, so the support channels can be described only as listed, without claims about response speed, helpfulness, or common frustrations.

## Features

AI summary

Based on 4,676 Reporting reviews

Capterra reviewers highlight these as the features buyers value most when choosing reporting software:

-   **Customizable Reports** (**54%** of reviewers rated this feature as critical)
-   **Reporting/Analytics** (**56%**)
-   **Data Visualization** (**44%**)

LabStats includes **Data Visualization**, which gives teams a clear way to view trends and understand usage data at a glance. However, it does not offer **Customizable Reports** or **Reporting/Analytics**. Instead, it provides **Data Import/Export** (**45%**), a feature reviewers also rate as important. This can help businesses move data between systems more easily and work with information in other tools, while **Data Visualization** helps teams spot patterns and share insights for better decision-making.

Ad hoc Reporting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

API

Application programming interface that allows for integration with other systems/databases

Customer Support

Provide online support for your customers through live chat or help desk functionality

Data Import/Export

Import and export data to and from software applications

Data Visualization

Graphical representation of data

Decision Making

Makes informed choices based on available data and objectives

LabStats 7 features

### All Features
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- API: Application programming interface that allows for integration with other systems/databases
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Decision Making: Makes informed choices based on available data and objectives
- Mobile App: Access the system via a mobile application

---

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Features

4.5 (4)

4.5

Based on 4 reviews

## Pricing

Value for money

4.3 (4)

Free Trial

Basic

$8.00

Other,Per Year

Value for money

4.3 (4)

4.3

Based on 4 reviews

## Integrations

[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (4)

4.5

Based on 4 reviews

## User reviews

Overall rating

4.5

Based on 4 reviews

Filter by rating

5(3)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JH

John H.

System Administrator

Education Management

### "Great Product and superior service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 10, 2024

Pros

Out of the box, LabStats had all of the basic info we needed and with the help of the service folks we got everything we needed. During the pandemic they provided help to allow our students to get access to the resources they needed and let us know, what needed to provide them to continue their education in a difficult time.

Cons

Their were some minor issues with the client compatibility with certain systems, but with help from LAbStats team they were revolved quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AI

Asad I.

Director, Technology and Client Services

Education Management

### "LabStats is an excellent tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2020

Our experience with LabStats (LS) has been phenomenal. The product is well worth the cost; however, what is priceless is the support and service that the company provides. Implementing LS is just the start of the LS experience. Yes, it is easy to deploy, set up, manage, run, use, etc. The support and service are outstanding, and you will never feel left out in the cold. The team at LS is dedicated to ensuring that you are using the product to its full potential. If there is a function that the LS community as a whole asks for, the LS team will do their best to ensure that it is available in future updates. Having the ability to customize a product to suit the needs of our analysts is fantastic, and the LS team does its utmost to update the product to meet our needs. If you are looking for a tool to help you reduce costs and increase your analysts' productivity by reducing hours of manual work or using multiple products to do what LS can do, you should consider LS.

Pros

We have been using LabStats (LS) for ten years. The product has continuously improved over that time to be better and more useful. LS has been very beneficial for Mount Royal University. Since using LS, we have reduced five computer labs and four software titles. The combined savings has been approximately $120,000. LS has been very beneficial to our students. We provide maps and real-time availability of computer resources to our students. LS has given our analysts a quick and easy tool to use to verify inventory. We have recently deployed LS to our Administrative systems to provide better management.

Cons

There are no Cons that come to mind for LabStats.

Reasons for choosing LabStats

N/A

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Computer Lab Specialist

Higher Education

### "Labstats"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 30, 2019

We were looking for a product to monitor software and computer usage, as well as showing computer availability in the library.

Pros

Labstats interface is clean and easy to follow. The maps and availability features provides good visual content.

Cons

We used this product for about 5 years. The database became unstable and support waned.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Alex S.

System Administrator

Higher Education

### "Labstats essential for computer lab management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2018

We use labstats to gather information on software usage to audit our software license purchases, as well as keep a log of user activity. This lets us put the right software and the right number of computers where students want to use them. We've been able to reduce computers in some areas and add them in others to meet student needs, and reduce the number of software licenses for certain programs, saving money.

Pros

Labstats is easy to use and has just about all the features you'd want configured out of the box. Getting going with Labstats is very quick and easy. Adding custom software and other items is also very easy. The information it reports on is useful and necessary for running a large computer lab system on campus.

Cons

There's not much to dislike about Labstats. I've been using it for almost 10 years, and can't remember a time having a major problem with it!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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