Who Uses This Software?

Domo serves customers in all industries looking to manage their entire business from a single platform.


Average Ratings

133 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Domo Technologies
  • www.domo.com
  • Founded 2011
  • United States

About Domo

Domo delivers the world's first cloud-based business management platform, which gives executives across an organization the ability to make faster and better-informed decisions. Domo is the first solution that brings together five products into one elegant platform enabling users to connect, prepare, visualize, engage and optimize their business around data.


Domo Features

  • Customizable Dashboard
  • Data Source Connectors
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Scheduled / Automated Reports
  • Collaboration
  • Data Blends
  • Data Cleansing
  • Data Mining
  • Data Visualization
  • Data Warehousing
  • High Volume Processing
  • No-Code Sandbox
  • Predictive Analytics
  • Templates
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators
  • Data Source Integrations
  • Data Visualization
  • Functions/Calculations
  • KPI Monitoring
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Widgets
  • Analytics
  • Content Management
  • Dashboard Creation
  • Filtered Views
  • OLAP
  • Relational Display
  • Simulation Models
  • Visual Discovery
  • Association Discovery
  • Compliance Tracking
  • File Storage
  • Forecasting
  • Multivariate Analysis
  • Regression Analysis
  • Statistical Process Control
  • Statistical Simulation
  • Survival Analysis
  • Time Series

Domo Reviews Recently Reviewed!


Domo provides our team with an innovative and complete solution to Business Intelligence .

Dec 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: After having installed and integrated Domo BI software into our daily business practice, our team has realized a substantial increase in productivity across our operations spectrum. As we were attempting to investigate alter solutions to our current BI software , we discovered that Domo offered capabilities which far surpassed our current software BI. The overall result is a new found independence from IT service and entanglement to an extensive degree.

Pros: Domo software allowed our team to bring together data from our cloud services as well as from our on premise servers. The resulting organization allows ease of access at all times and from this point we can create flow charts as well as whole profiles which we can then access from desktop or mobile devices. These profiles are aggregated in what they call "cards" ; a rather easily understood and effective mode of communication and presentation.

Cons: There is not much to dislike regarding Domo's BI solution. From Domo's recollection, contextualization , and presentation our team productivity has accelerated cycles and become much more productive, The only con to relate is is that not all features we wanted to try are available in the introductory trial version of the software, This condition is not an impediment as the software performs so fluidly that we were happy to extend our confidence to the full version.

Domo Review

Oct 10, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall we are very happy with the cloud -based BI solution and would recommend it to other companies.

Pros: Beautiful interface and easy to use without any programming or SQL experience. Many important functions (variance calculation) that were missing have been added in the past months. ETL function makes it easy to combine various datasets from many different sources and many out-of-the-box connectors are already installed and ready to import data (google analytics, shopify, Instagram, Twitter, google sheets etc.). Reports can be exported into a customized powerpoint presentation with a button click and distributed to the company. The buzz messenger function allows our company to communicate quickly if there are issues with reports or if we see interesting trends and have questions. Great app that allows to view charts anywhere.

Cons: Customizable access rights would be beneficial. Currently there are 5 different access rights options. More flexibility in structuring the page (chart size options) and more color options in reports. The table format is very basic and needs improvement such as variance calculations and more layout options. Automatically scheduled reports and alerts can currently only be sent to Domo users with a license.

Business Intelligence Done Right!

Dec 05, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: DOMO has API's for just about any application out there, so it is very easy to integrate other applications to DOMO. It is fairly easy to build dashboards and connect your data. It doesn't require any advanced coding skills to use. Our data is easily transformed to fit exactly what we need, which has been a significant benefit for our business intelligence.

Cons: DOMO is very costly compared to other business intelligence tools. That is the biggest drawback to DOMO. However, this cost has been worth it for us so far because our reporting has vastly improved.

Overall: Our organization implemented DOMO for our business intelligence tool about 6 months ago and we have been very pleased with our experience so far. We now have the ability to see several data sets in one place, which has vastly improved our reporting. DOMO has API's for all of our core applications, which includes Microsoft Dynamics CRM, ClickDimensions marketing platform, Google Adwords, and other SQL-based applications. Although it is expensive, we have experienced a lot of benefits from DOMO.

Recommendations to other buyers: Make DOMO an application that is used throughout your business. We have seen several areas that originally did not think they needed a business intelligence tool, but they now use DOMO frequently and have experienced the benefits of having their data transformed by DOMO.

Domo How Do I Love Thee (A Creative Digital Analyst's Dream Come True)

Jan 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All in one, comprehensive data visualization platform that makes my clients happy! The free features are good enough to give anyone a decent jumpstart on data analysis.

Cons: The pricing structure could be more flexible to allow for independent consultants to utilize the platform with greater ease (and ease SMBs owners into the value of the platform).

Overall: I hate to write a review where I gush about an app because the cynic in all of us is "suspect of that." But honestly this a 100% independent, I-am-just-a-fan kind of review! So there's my disclaimer, here's the review:

Domo is the kind of app that closeted left-brain geeks masquerading as creative right-brain types LOVE to find!

Data is at the heart of showcasing almost anything one might do online these days. And Domo is the app to help you truly "showcase" the numbers, without needing to write a gazillion lines of code in the process.

As a creative marketer with a strong tech bent, I spend countless hours trying to visually show my clients what's what (clients who are rarely numbers savvy, yet always want to see "the numbers"). Domo has proven to be my "go to" place for accomplishing just that. The visualization capabilities are staggering. The ease of incorporating data sources into the platform is ridiculously simple (well, ok, not *ridiculously* simple, but simple enough that I think if you have any interest in data or numbers you could absolutely rock the platform).

Domo is as simple as connecting your data and building a "card" - sort of a mini-dashboard. I use it to create easy to read reports on Analytics and Social for my clients. They love it!

The only limit you may find in the Domo universe is the price point - while basic functions are free and come with a generous 100gb of space, may be a deal breaker for many consultants (as they only offer this as an annual payment option). If Domo would offer a pay by the month option, they would be golden!

Finally, there's Domo for Developers (beta) that allows you to customize just about everything you can think of! What's not to love in that??

The free version comes with 80 data connection options and they offer a trial period (to expand to all 400 data connection options) so give it a whirl, you might like what you find!

Recommendations to other buyers: Try it!

Capterra loader

The things Domo can do are just astounding

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them.

We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like:

What's the average time between receiving a lead and the rep calling them the first time?

What's the average time between a customer ordering, and reordering?

How many calls have my reps made today? (Updated every 15 minutes!)

What landing pages on my website are receiving the most looks?

How are my google analytic campaigns translating into converted customers?

Cons: It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

Overall: We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.

Everything I Need All In One Place!

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Domo connects the data from all of our different data sources and allows me to put it all on one dashboard page so that I don't have to flip back and forth looking for the information that I need. I love that I can share the access to these dashboards with all of my employees so that they have access to all of the up to date information that they need. I really like that I can take any of the data on a dashboard and Domo will turn it into an excel spreadsheet for me.

Cons: The customer support is a little slow. There is also an occasional lag time between when changes are made to data and when they show up on Domo. It only refreshes about every 15 minutes.

Overall: We use Domo to connect the data sets from several different programs into information that can be shared between them through Domo.

The future of cloud analytics

May 17, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Domo's vision of analytics is that data from many SaaS apps can be aggregated, analyzed, and visualized in a single system. It aims to make analytics the new water cooler of company discussion, replacing slack or chatter as the main company chat app. It's visualizations, while less sophisticated than Tableau/Qlik are much easier to create and visually attractive out of the box, and many of the features are copied from best-in-class social apps: From Pinterest, Boards with a scrolling list of pins, from Tumblr the ability to "reblog" or remix individual charts into your own dashboards, and to "follow" specific dashboards, Slack, excellent contextual chat system with alerts and @notifications. Domo also recognizes that analytics requires at least some implementation services to get the data organized and talking to each other and they are ready to provide this (for a fee) for companies that are missing in-house analytics expertise.

Cons: Expensive! There is a significant upfront fee plus large ongoing fees based on the number of users. Domo has set their pricing to be competitive with Tableau/Qlik and current leading analytics packages.

Recommendations to other buyers: Domo is meant to drive company-wide analytics. It isn't the most sophisticated or powerful, but it is by far the easiest to use and the most likely to gain adoption within the company.

Solves Monday Report Hell

Jan 01, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Can connect to just about anything.

Collaboration is easy.

Easy enough on mobile that our executive team can use it.

Cons: Had to get a lot of people involved on our side at the beginning to hook up to all of our accounts. Maybe that's inevitable.

Alerting is pretty basic, would like to see more there.

Overall: Every week we have to present to upper management statistics around the health of our BU including marketing, operations, and finance. In addition to our BI team pulling their hair out on Sunday night and Monday morning, we had 2 interns whose entire job was just to create and maintain these reports and pull this data from different systems. Once we got Domo running and connected to all of our systems (both our own data as well as data from other websites like Google ad spend and Zoho) then not only did we get to have our interns do something valuable but we also weren't waiting until Monday to get insight... we could actually manage our business in something closer to real-time. Seems obvious but without Domo, I don't know how we'd do it.

Great for executive high level use

Jan 14, 2016
3/5
Overall

4 / 5
Ease of Use

1.5 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: Their report builders, after a short learning curve, are very powerful for building charts and other high level type reports that executives typically like to see. The charts are attractive and there is also a slideshow function that you can use to put your charts up on a public monitor in your workspace. Pretty slick charts.

Cons: Domo isn't as good as Salesforce or straight database queries for actually manipulating the data. Also, the alerts functionality is weak - not enterprise ready yet. For example, if you want to create an alert to simply email you a report every morning you can't do that. You can only do alert emails based on a data point going above/below a bound, changing in some way, etc. So, no scheduled reports. Also, the integrations with third party software such as Hubspot or Google Analytics is lacking. The Hubspot integration is seriously broken and even though the Google Analytics integration works it's not very customizable or useful.

Recommendations to other buyers: If you've got a lot of money and would like a powerful charting tool then this is a great solution. I don't think it completely fills your business intelligence/reporting needs though. I'm not sure how Domo runs their contract lengths, but I'd definitely recommend going month by month for a trial period before committing to a long term contract. That way you can see if their software works for you.

Capterra loader

Executive Friendly. Easy Visual Snapshot of KPIs.

May 05, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's a great platform for aggregating, manipulating and displaying a snapshot (or real time view) of your business metrics.

Domo is very executive friendly, and is very visibly pretty.

Beast calculations (effectively functions in the language of MS Excel) and magic transformations provide the ability to manipulate data that has been imported into Domo.

Domo has a wide range of connectors that enable you to pull data into it and produce what they call cards. Cards are effectively presentation displays of data that can be updated automatically with a continuous feed of data.

Cons: Domo lacks some more advanced functionality, such as:

(1) The ability to display on one card, data from more than one date object

(2) Geo-spatial analysis

TableAU, QuickSight by AWS and QGIS offer functionality that may better fit your use case.

Great Price, OK Service

Dec 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software is mostly easy to use. It's compatible with various sources of information, but I mostly use it to export to the universal format, Excel. Report creation is made easy and as long as you have a business intelligence group or software engineers, you should be fine working through any problems when their server has issues.

Cons: Server issues tend to happen at least once a week. Working with customer service is a huge hassle. I'm not sure if their agents are trained well enough to handle my requests. With all the down time, my team plans around not having access to reports available at least 2-3x a week for a few hours.

Great program, but worth the price?

Nov 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: We really love how Domo does just about everything. The way it generates reports is second-to-none, but we really wish that the price point was a little bit lower.

Pros: Domo seems to have everything: you can check the statistics of your business, keep track of memberships, and the ability to check on fundraising. It was a little bit overwhelming when we first tried it out, but once we got the hang of it, we loved it!

Cons: The one big con is the price. Yes, it gives you a lot, but even for the small amount of employees we have, it can be a bit much. We have also experienced some issues due to the latest update, as a few others have, but we hope that will get fixed soon.

Analyzing and understanding data like never before.

Jul 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Domo has too many pros to list but the one that stands out above it all is the endless possibilities when reporting. There is no limit to the way you can manipulate data and showcase it in the manner the best suits you.

Cons: I would say the biggest con is the user friendliness of the editing portion of the program. Unless you are an experienced code writer it will be very difficult for the user to do anything in domo besides viewing reports built by more qualified users.

Overall: This product will benefit any company in any space no matter how big or small. The way this product can manipulate data is second to none and the user friendliness for employees to view the built reports are beautiful. We have been able to dive deeper in data with no historical limitations.

For the data-focused marketer, Domo is as good as it gets! This is the only platform that has been able to combine all of my data sets together, it's a dream.

Feb 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Domo's ability to connect to ANY data source is extremely valuable for myself and my organization. We have around 15 different data sources (some of them local, not in the cloud) just in digital marketing alone, and with Domo we have been able to string all of those sets of data together for one true view of performance. The reports are visually engaging, and I can build dashboards that are useful for any job role. Prior to Domo, our organization did not have any type of advanced business intelligence reporting. The difference in decision-making is night and day.

Cons: The only thing I can write as a potential "con" is that if you are working with multiple data sets like myself, and do not have deep data experience, it can be difficult to string your data sets together once you bring them in. A working knowledge of data is helpful. I recommend using their implementation hours for this if you don't have someone in your organization with that skill set, the Domo implementation experts know their stuff and can get you set up quickly.

Excellent BI Tool!

Jan 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our organization introduced DOMO into our organization in 2014 and it has been instrumental in making business decisions. The product itself is intuitive, attractive, and robust. There are a number of data sources that already have API links making it easy and seamless to feed data into DOMO from other SaaS products.

Pros: Key Performance Indicators, Mobile App, Alert System when metrics fall below a programmed number, integrated chat about specific cards, and customer support is bar-none! DOMO has made an easy platform to write and edit reports.

Cons: When we went live with DOMO we were not able to fully optimize and leverage the information that the analytics provided due to the software not being HIPAA compliant. However, in recent months DOMO has engaged in a BAA which has allowed us to pull back the proverbial curtain and really dig into our data to influence important changes in our organization.

Recommendations to other buyers: Prior to investing in DOMO ensure that your data sources will allow an outside feed/API. We did find one of our EHRs would not allow this and it requires a manual process for us to feed the data to DOMO. This does not allow real-time data to be reflected in several of our reports.

Capterra loader

Domo has it all - but takes an expert

Oct 04, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Domo seemingly has ALL the functionality and features that a great reporting / Business Intelligence software should have. You can take almost any dataset or datasource and manipulate it in Domo to show your results in 1 of 10 billiion ways.

Being on the cloud it is accessible to anyone anywhere.

Cons: Domo reports have started to take a long time to run, so the functionality begins to be lacking and usability suffers. Also, you have to put hundreds of hours into it to become an expert. We tried to distribute report building to our user base, but with no luck.

Overall: Domo has so many bells and whistles that we got overwhelmed. Our end users are still starving for data because it is so complex and sophisticated.

Large number of connectors. Great sharing capabilities. Unlimited data storage.

Feb 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Clunky user interface (UI) and esoteric commands. Long learning curve, especially for new analysts/users.

Cons: Domo isn't aimed at newcomers to business intelligence. But for companies with some BI experience on staff, it's a powerful tool with loads of data connectors and decent data visualization capabilities, too.

Changed the face of BI for our organization

Aug 17, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easily configurable. Extremely powerful toolset giving us the ability to quickly create cards and expose areas in a real time way that either present challenges or need immediate attention.

Cons: The learning curve can be steep depending on the expertise you have on your team. Though much of this can be overcome through Domo's training offerings.

Overall: Quick ability to see daily PKI information, operational stats and ability to check overall business health in a near real time basis.

Domo Helped the Boomers at my Company Value Data

Jul 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Data drives a business, bottom line.

Pros: Domo helped us move away from manually compiling reports from various sources and made it a one point solution.

Cons: The baby boomers at my company do not trust this "internet stuff" so adoption has been slow. However they are finally coming around thanks to the power of Domo.

Metrics and Data Galore!

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We now have insight into so many aspects of our metrics. This is great to show our team and others visuals of how we're doing as a team.

Cons: I'd love to see some alternate coloring options. The standard blue used is a bit humdrum at times. Other than that, it's great.

Opened up our communications

Mar 21, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: No need for extra software.

Cons: Would like to see more features.

Overall: Thanks to Domo we are able to provide company wide statistics and analysis results through our company without the need to install and maintain expensive software in our team member's stations. Domo has provided us with an innovative and effective way to share.

Domo is great for internal data reporting

May 04, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We use Domo for internal data reporting. After trying just about every competing product we came across Domo. The dynamic software allows data to be presented in any way needed. Complex datasets are easily processed by Domo.

Cons: The complexity of features makes it tough to use. There has to be some training for any new hires but that's to be expected. The pricing for Domo is a little on the high side which could push smaller organizations away from committing.

Overall: it's great for internal use. reporting is an important thing to have perfectly accurate and domo gets us there.

Domo has greatly helped team productivity.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Previously, my team built our own reporting internally. Domo has increased our productivity greatly, freeing up dev time and allowing even with the most basic tech experience to create reports they need on a dime.

Cons: Set up takes awhile and learning the ways of creating data flows and reports. Not super user intuitive until you get the hang of it

Overall: Time saving for the team, especially the devs .

It is a good tool when you have simple Reporting Requirements.

Jun 22, 2017
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: one of the best feature is using cloud which gives it more flexibility to access data anywhere. Graphs are easy to build. Data is pushed and retrieved faster.

Cons: It is not at all developer friendly, and it does not provide the details about the error when you build a logic for run time. No Filter saving option on the Cards or on the collection. you need to create new pages or sub pages each time if you have a card or group for same filter condition. Very limited features for Pivot type of reports.

Quick and Easy Setup

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to get data into the tool.

They have some quick easy reports to display which work well for many of your social platforms.

Syncing our Marketo instance was easy how things are customize you can get some value out of the pre-built reports but things need to be fine tuned. Also the objects are easy to choose and sync.

combining data is easy.

building custom fields is pretty easy. I haven't used SQL in some time and i was able to easily build IF Then formulas.

Cons: I do wish each data set could sync more values over. But you can join then in the system.

Dashboard layout could use a face lift.

Overall: Been using domo for about three months pretty hard core. I was able to use SQL to normalize job titles to help get an idea of conversion by title. That's just a small slice of what we're trying to do.

Domo software has a wealth of information for a new user.

Mar 07, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Domo will return a lot of searches that you wouldn't think of asking but is useful information. It is a valuable tool if you are learning a new business or would like to compare unit to unit.

Overall: Domo is somewhat complicated to use upon startup. You have to know how to identify your search material.

Great analytical tool for assessing your business

Mar 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Domo allows me to see all aspects of my business together in one place. It's extremely helpful and being able to see everything that I need to do without having to switch back and forth from one program to another or download many sources of data to excel to analyze them together.

Cons: The cost for this program feels a little steep for my budget but for a company that was a little bigger it would not be a stretch at all.

We moved from SSRS and vnever looked back

Aug 24, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use data flows, Workbench and Card Analysers . Changed how we look at data. Excellent support team

Cons: Recent changes to the UE has removed most of my cons. Not being able to trigger a workbench job xx minutes after completing a prior run is a challenge.

Overall: one source of truth

Versatile but need a bit of tech background to make it hum

Sep 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The amount of connections and visualizations available is amazing. The ability to combine data sources and connections into one collection is extremely helpful.

Cons: Many of the connections to data sources take some finessing. For instance, utilizing one of the major Analytics provider's connection was not straightforward out of the box. It took a lot of trial and error (mostly error) to get something that was usable.

Difficult at First

Jan 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the flexibility of ETL functionality, especially when all data sets are up and running. This is a great feature of Domo, their Dojo, and call center are amazing for quick answers to problems

Cons: Setting up data connections is very difficult, and finding help without having to pay a consultant is difficult, (this is obviously intentional as they want to push these type of services)

Domo'd

Oct 05, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have been using Domo for almost a year now. The product can quickly connect to most data sources and has some great visualizations. Their strength is in dashboarding. They call each view a card. We had several use cases up front that we started with, and we will quickly up and running. We hired their professional services to help with the implementation, however they were probably not worth the money we spent on them. As with any data consultant they didn't understand our environment well and sent us in the wrong direction a few times. As for our own abilities, if you have someone who is familiar with SQL you should be good to go. They are still relatively new so there are hiccups along the way but it's a great product overall.

Pros: Quickly connect to data, great visualization, relatively easy to learn for developers

Cons: Professional services, and product governance from an IT perspective

Blakes review

Mar 21, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of visualizing data

Cons: Preloaded graphs

Overall: Use it daily, to monitor various ticket queues and client data issues. Mainly create data sources from sql queries.

Recommendations to other buyers: Would like to input a list to sort on

Works well

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mobile, ease of use

Cons: Some feature limitation, especially on tables

Overall: Enjoy the product and especially the mobile functionality. Look forward to the new releases from today.

Recommendations to other buyers: None

Visualize the future

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for non data people

Cons: Nothing

Overall: Ground breaking new data and visualizing to make better decisions Able to make educated decisions on the spot

Easy to Learn, Easy to Use

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: My first impression of this software came from the free trial and I was very impressed by the thorough, detailed onboarding. I said I was interested in data visualization, and onscreen prompts walked me through every step of the process, even giving me example data to use. Overall, the visualizer is very user-friendly and a great tool for distilling complex data into digestible graphical representations.

Cons: The onscreen help prompts are so hard to read. They use white text on a light blue card and if my young eyes have trouble reading them, I wonder if they meet ADA contrast ratio standards.

Easy to use. Quick to implement

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: -Incredibly fast to implement. I had deployable charts on day one.

-Easy to combine various data sources

-They are constantly improving

Cons: -Some features are in beta

-Documentation is sometimes lacking

-Some of the more esoteric features aren't quite ready for release

Good tool to do some quick business analysis

Apr 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to use. Really good UI. The fact that it is on the cloud is very helpful. And it is suitable for any business.

Cons: Magic ETL run times are really long. Sometimes they take a few hours. Limited options in the Magic ETL.

Does the job, clean interface.

Oct 11, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The interface is fairly minimal and easy to use for users who have less experience with this type of software. The card analyzer (where cards are designed) can be learned by most anybody.

Dataflow creation (whether MySQL or ETL) has a good layout and is easy to follow. Really easy to train users who have no experience with SQL how to make dataflows by using the ETL.

There is a good collection of training materials online. They also have a good community for support online.

Cons: When running a dataflow the processing is not done on-prem, it is fully subject to Domo servers in the cloud. Sometimes a dataflow that would normally take around 5 minutes will take an hour in order to run. We were told it wouldn't be a problem to run multiple dataflows at a time, but we've found that running two dataflows isn't that great in terms of speed and running any more than two at a time is just bad.

Does what you want, when you need it to!

Dec 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love it!

Pros: It can do everything you need! If you feel that there is no way to pull your data into it, then you're wrong! It has so many ways to connect it is incredible. Also the Mobil app is the best I see! It's also has the quickest response to its customers about any issues.

Cons: It's pricey. But you'll pay the cost if you recognize the power behind it. With how much data you can get from it and get it LIVE tooo, is incredible. Fork up the change for it, invest in using it for ALL your data and you won't regreet it.

Very Dynamic, we could do most everything we wanted to.

Apr 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: Connectors can be built into any API you need and their team was helpful during this process. With Domo we were able to display our data in helpful ways. Other BI's can't manipulate data from different sources as easily as Domo.

Cons: Like most BI's you need a developer to truly take advantage of the features. I wish it was a little bit more aesthetically pleasing. For all the advertising Domo does about making your dashboards cool looking I wasn't too impressed. All of our filters were hidden in a very dull drop down.

Easy to Implement and Use

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: We use Domo for our marketing metrics, connected frontend and backend data for report visualization. Works great with all the integrations and connections that are possible. New features are constantly being added.

Cons: It can be buggy when building charts. Dashboards can be hard to setup unless you deep dive into the platform. The mobile app doesn't work as good.

Domo is changing our conversations

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's cloud-based. It's easy to quickly create cards using a variety of visualizations.

Overall: Domo has brought data to the forefront of our director meetings and allows us to make decisions that are backed by truth.

A Great Analytics Platform

Mar 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: A great BI platform

Pros: It makes me able to collaborate all sorts of data together to be able to come up with some really great and useful information that you can take and turn into actionable steps. The graphing and dash-boarding is really simple and clean. The design is vibrant and makes things like checking call stats more appealing. The UI is very easy to master and intuitive.

Cons: It support forums are not easy to search. you cannot manipulate the detail inside of domo very easily.

Domo

Oct 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use.

Very intuitive to use for business users.

Cons: Support can be a bit better and more responsive

Great visibility

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Gives us a 360 degree view of the business. I really like the ability to see the data. Giving us the ability to build custom reports and have immediate access it great.

Cons: Can be fairly on the expensive side for small organizations, but for corporate companies this would fit perfect for their budget.

DOMO review

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Mobile features and access

Cons: Na

Overall: DOMO has exceeded our expectations and has amazing development. Looking forward to our continued relationship.

Recommendations to other buyers: Na

Domo eval drm

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Self serve and intuitive

Cons: None

Overall: Overall pleased. Much still to learn to optimize use and return. Support Desk could be more responsive.

Recommendations to other buyers: None

Capterra loader

Domo is a middle-of-the-road data visualization and analytics tool

Apr 26, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Domo's web user interface is nice, and make it easy to set up shareable analytics. Domo's visualizations are also nice, perhaps a little bit above average compared to other visualization tools. The dashboards are perhaps Domo's biggest advantage.

Cons: Domo sometimes feels like a sub-par tools for data visualization and analytics compared to other software tools. It takes some time to get things up and running, and the software does not seem to run as fast as other competing tools.

Overall: Domo makes my job easier by offering some visualizations that other tools make much more difficult to accomplish. The software is generally quick to run, although not the best.

Capterra loader

Fun facts

Oct 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I work in the construction industry and my company likes to have a lot of data for different categories. One main one is the safety data. We wont be awarded projects if our safety percentage (annually) is too high which means too many injuries on projects. So, its amazing that we have a software that can track our safety and all the other data that we keep track.

Cons: I dont have any cons for this software. It has been a blessing for my company I work for.

Domo works just as promised

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Well worth it, though there are several Domo competitors that would make more sense for smaller businesses.

Pros: Easily viewable dashboards that show me just what I need to see without hunting or recreating them every time. They are (more or less) live and up to date each time I view them.

Cons: It's not Domo's fault necessarily, but the obvious challenge is that the source of data pulled from has to be accurate or what is displayed in Domo will not be accurate.