# Domo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Domo the right Business Intelligence solution for you? Explore 330 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119119/Domo/reviews --- Domo 4.3 (330) [View alternatives](https://www.capterra.com/p/119119/Domo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Domo Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews AT Aniruddha T Operations SupportMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “All in general, this tool has helped us look at the data for not just manufacturing or operations department but overall all business units in a more automated and customized way which the teams have loved so far.“ September 24, 2024 CS Creed S Director of Data Analytics and SystemsMedical Devices, 501 - 1,000 employeesUsed the software for: More than 2 years. “However, because Domo is so user-friendly, it's really difficult to keep the costs from spiraling out of control because of the "democritization" of data.“ July 18, 2025 MK Mariia K Lead software engineerComputer Software, 10,001+ employeesUsed the software for: More than 2 years. “Working with various data sources, scheduling pipeline updates and reports, setting up alerts, and managing data lineage is easy.“ June 19, 2024 EB Eleanor B Senior Specialist, Education ProgramsNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Trying to navigate to different boards/projects can feel a bit jumbled at times.“ May 27, 2025 MB Mac B BIMConsumer Goods, 11 - 50 employeesUsed the software for: 6-12 months. “Does not require any technical skills with their no-code Magic ETL dataflows which is super helpful for scaling a BI team.“ February 3, 2025 SE Steven E OwnerIndustrial Automation, 51 - 200 employeesUsed the software for: 1-2 years. “Sadly, our service reps will not assist us with numerous questions to get our businesses integrated.“ July 14, 2025 Joseph E Ecommerce and IT ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “DOMO is very advanced as you can connect just about any platform to it and visualize it anyway you want.“ October 24, 2025 SA Sam A CROComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “Renewal notifications were sent to the email address of an employee who is no longer here, and Domo is now demanding we owe them for a multiple year contract. When we politely asked to have it nullified, they sent it to collections.“ August 21, 2023 ## Showing most helpful reviews Showing 1-25 of 330 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nurul Iman A. Information Technology Assistant Banking Used the software for: 1-2 years ### "Data management using Domo" September 8, 2022 4.0 It gives a new way technique of data management and analysis. We are very happy with this software. Pros It's easy to customize and drive this program. Our consumers may access data from their mobile gadgets or any location with internet access. Tables and graphs are intuitively laid out for users. The drag-and-drop component makes it simple to assemble visualizations. Cons The execution and customer service have been a disaster. We used two separate advisors for the deployment but never used the solutions they suggested. Switched from [AccuRanker](https://www.capterra.com/p/149278/AccuRanker/) Domo has a better tools for our organization needs. Review Source VR Verified Reviewer Business Consultant Marketing and Advertising Used the software for: 1-2 years ### "Domo: Great Product at a Fantastic Price" November 29, 2022 4.0 Pros It was easy to use to import data and build data connectors. One person could manage the entire data structure and system fairly easily. Cons There are limitations to software when its easy to use. Domo is not an exception. Switched from [Amazon Redshift](https://www.capterra.com/p/227349/Amazon-Redshift/) The cost to manage Domo as well as the ease of use and reliability made the decision a no brainer. We cut the data and analytics budget by 75% by migrating to Domo. Review Source EB Eleanor B. Senior Specialist, Education Programs Non-Profit Organization Management Used the software for: 1-2 years ### "Nice to look at, not the easiest to navigate" May 27, 2025 2.0 Pros The data it puts out is fairly easy to digest, and you can make edits to the cards in real time. It's also easy to collaborate with colleagues on projects within Domo. Cons The interface itself isn't the most intuitive. Trying to navigate to different boards/projects can feel a bit jumbled at times. It can also be confusing figuring out how to request to join a card/project if you don't know who the owner is, or having to contact them outside the platform since the notification system doesn't always seem to... notify people. Review Source JK Joy K. Account Coordinator Pharmaceuticals Used the software for: 1-2 years ### "Work can be stressful - but DOMO can help!" March 11, 2025 5.0 My overall experience with DOMO is a pleasant one. I have all my main filters saved so I am able to dwindle down to my saved features and I get right to my answer. This help a lot because I work on a lot of accounts so it is tedious work. But DOMO allows me to effectively and efficiently move my workload along! Pros I use DOMO frequently for my job to collect data metrics. I like how easy it is to access DOMO. It's easy to filter down to the exact metric you are looking for down to the date, metric and number amount. I also like how easy it is to export the file into a Microsoft Excel pdf. When I need to send me findings, I always need to attach the DOMO report which is easy to download. Cons DOMO can be a bit confusing and overwhelming to use when you first look at it. But this is because of how detailed it takes you when you are searching for your data. Once you get the hang of it and know how to save your filters, it is a piece of cake to utilize and is very effective. Review Source YM Yogesh M. Sr. Data Specialist Retail Used the software for: 2+ years ### "Good Data Visualization Platform" January 17, 2025 4.0 Pros It provided a good and easy to manipulate data visualization platform. Cons Etl functions and heavier dashboards slowed the entire page down and was difficult to work with Review Source GB Gideon B. Customer Manager Media Production Used the software for: 1-2 years ### "Experience with Domo software." January 13, 2025 5.0 My fast hard experience with Domo has been remarkable. The software is very standard. Pros Software is easy to learn and set up. It does not require training. Domo software provides reliable digital solutions that saves time and resources. Cons The software has delivered according to expectations. Review Source OB Olivia B. Subrogation Specialist Law Practice Used the software for: 2+ years ### "DOMO is Great! " January 2, 2025 4.0 Pros I like the numerous reports you can run. There are reports for each department and it is customizable which is great. Cons It does not update in ream time. This is frustrating when we have deadlines and need accurate information. Review Source DM Deborah M. Administrative Assistant Non-Profit Organization Management Used the software for: I used a free trial ### "DOMO Highly Recommend" December 5, 2024 5.0 Superb! Excellent! Top Notch, Good Visuals Pros Domo is the platform for us! It has all the capabilities we were looking for all in one. Cons Onboarding was a little harder than we thought but well worth it! Review Source AT Adrianna T. Operations Food & Beverages Used the software for: 1-2 years ### "Domo Product " November 2, 2024 4.0 Pros That it has multiple forms to showcase data and selections to create reports. Cons It was simple in many functions and we only displayed it for day to day sales tracking. Review Source MK Marnie K. Designer Design Used the software for: 1-2 years ### "Domo somewhat useful" September 6, 2024 3.0 Pros It's analytics is pretty easy to understand. Cons Some features are not too user friendly and can be confusing Review Source DG Dayna G. Sr Director, Implementation Operations Automotive Used the software for: 1-2 years ### "A consistent fan and supporter" June 19, 2024 5.0 I'm a fan of DOMO and I like using it. It allows me and many of peers to use the technology and the data easily in the ways we need to use it to make critical business decisions. Pros It's easy to use. Any tool that requires significant training isn't a tool that is going to be easily adopted. Domo is intuitive and efficient. Cons Not sure this is a domo thing or an us thing, the list of reports needed are extensive. Review Source MD Matthew D. Business Intelligence Analyst Staffing and Recruiting Used the software for: 2+ years ### "Strong BI cloud platform" June 19, 2024 4.0 Pros The flexibility to quickly alter datasets via magic ETL, beast modes, views and control the data being exposed to dashboards. Cons Sometimes it can take a bit longer to acheive a task in comparison to competitors like Tableau. Review Source SP Shivam P. Sales Medical Devices Used the software for: 2+ years ### "User Review" June 20, 2024 4.0 Solid product - fairly easy to use, good room for customization Pros Data visualization (graphs, tables, etc.). Domo pulls data from my organization's CRM system and other sources, making Domo a single place to view information. Cons Updates made in a source take some time to flow through into Domo, it's not instantaneous. Review Source WR William R. Workforce Analyst Automotive Used the software for: 1-2 years ### "Domo Review" June 19, 2024 4.0 Pros I love the fact I can do a quick glance to get numbers for reporting on the dashboard Cons I have to wait until a team fixes domo data in order for me to review reporting. Review Source VR Verified Reviewer Marketing Analyst Logistics and Supply Chain Used the software for: 2+ years ### "Makes data analysis simple for all!" November 30, 2022 4.0 Pros Before being introduced to DOMO, most of our data analysis had to be carried out in Microsoft Excel, which isn't ideal when dealing with large and ever-changing datasets. We were using multiple systems and it was often difficult to get a good overall picture for reports. DOMO allows us to connect to all of our various systems, including our CRM, our email marketing software, website analytics and the various demand gen channels we use for advertising campaigns, allowing us to report and analyse the performance of our marketing activity end-to-end, from the first contact with the customer to the end result of the sales process. We have also been able to utilise DOMO to help us with reporting in other areas, such as customer survey results and monitoring the usage of our CRM, and create useful data visualisations that can be shared with the business users.The software is user-friendly and it's easy to start using straight away, although the more complicated functionality can of course take some getting used to, but overall, it has a nice UI and is pleasant to work with. Cons We do sometimes have difficulty with our CRM datasets due to problems with the data connector, and we recently discovered that our existing datasets will need to be recreated using a different version of the connector now, which isn't ideal. Sometimes the error messages aren't very helpful when a dataset update fails, and you then need to seek help from support to identify what is actually going on, which can cause delays in getting the problem resolved. Review Source rF rochelle F. Senior Technical Operations Specialist Import and Export Used the software for: Less than 6 months ### "Domo Reporting" June 19, 2024 5.0 Pros Real-time data information assists with meeting SLAs and staying compliant! Cons Having a more thorough explanation of errors would be helpful. Review Source CEA Cesar Emilio A. Program Manager Computer & Network Security Used the software for: 1-2 years ### "Domo IS the way to GO for your Organization" November 29, 2022 5.0 It has been one of the best tools I have come to know for daily activities and visuals. It has helped me so much to achieve my daily goals, track our metrics accurately, and efficiently take corrective actions when needed. Pros It has one of the best built-in tools and systems aids for our organization's data and/or reporting. We use the system on daily basis and is one of the best decision we made to adopt this tool. Cons It is somewhat "hard" to know how to create beast modes if you are not an expert in the system. However, you can always learn it by taking the Domo University courses that are available inside the system. Reason for choosing Domo It has the best functionalities that we where looking for. Review Source André B. Senior Product Manager Automotive Used the software for: 6-12 months ### "Overpromising Undelivering" November 30, 2022 3.0 Sweet and sour. It looked great on paper, but it's turning out to be more challenging to work with than expected. Pros Flexibility of ingesting, manipulating and outputting data in one place. The connector system paired with the native data warehouse, ETL and visualisation capabilities allow for a quick data to market on data projects Cons Support is poor across the board. It seems like we can't trust most of Domo's capabilities to support enterprise-grade functionality. There's multiple gaps on connectors, weird inexplicable performance degradation periods and gaps around managing data quality pipelines. Reason for choosing Domo Connector options, built-in warehouse Review Source Billy S. Data Analyst Security and Investigations Used the software for: 6-12 months ### "Data Visualization and Data Warehouse Match" June 9, 2022 5.0 It is a fun software that allows you do experiment and become familiar with the data any way you want to. Pros I like how there is a lot of things you can do with the software. You can create ETLs, use SQL to transform data, create visualizations, and more. It is like a swiss army knife with data, it can do almost anything. I also like how there are multiple ways it lets you do the same thing, which allows you to find whatever you feel most comfortable with and do it that way. Cons Sometimes navigating the software is a little confusing, especially when switching between various datasets. Review Source AY Amit Y. Software Engineer Computer Software Used the software for: 2+ years ### "Best tool for data visualization and ETL." November 29, 2022 4.0 Pros Best thing about Domo is data preperation and data visualization on the single plateform and makes very efficient to work and very easy to connect data to visualization just import data and prepare and go on you don't need to worry about refresh data domo will take care those things we just need to focus on the productivity instead of setting up things. Cons In the data preperation there is a option view this is good option but if we want to edit already created view then it doesn't let you change that easily specially when we use group by in view. Review Source VR Verified Reviewer EHS&Q System Coordinator Consumer Goods Used the software for: 2+ years ### "Domo for the win!" November 29, 2022 4.0 Pros The ability to quickly connect various data sources and generate reports with ease. Cons The DDX bricks have an inherent limit to the maximum number of rows it can retrieve, this is not cool. I've had to create ETL's to whittle the results down enough to use the dataset in my DDX brick. Review Source CC Chen C. BI team lead Computer Software Used the software for: 2+ years ### "Domo is nice, but has too many problems with loading datasets." November 30, 2022 3.0 Pros visualizations, ddx. Cons Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time. Review Source JC Jessamy C. Technical Product Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good BI tool" November 30, 2022 5.0 It's been really easy to share dashboards and manage access, and the chat feature is handy. Pros I am a consumer of Domo visualizations, and also have built quite a few of them. My previous experience was with Tableau, but I was able to step into Domo fairly easily. They have good documentation, and I was able to figure out how to present data the way I wanted without too much headache. I really like Domo's tools for arranging a dashboard. Cons The average user is not going to be able to create their own visualizations. I think this is pretty typical of BI software - it's almost always going to be fairly complex Review Source CD Christian D. Chemist Food Production Used the software for: 1-2 years ### "Domo arigato " January 5, 2024 5.0 Pros It compiles all necessary work and data in one place for management and other colleagues to plan accordingly for the day Cons Length of time between updated data to refresh is pretty long Review Source Cole G. Director Of Strategic Partnerships & Key Accounts Business Supplies and Equipment Used the software for: 6-12 months ### "The things Domo can do are just astounding" October 25, 2018 5.0 We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic. Pros We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them. We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like: What's the average time between receiving a lead and the rep calling them the first time? What's the average time between a customer ordering, and reordering? How many calls have my reps made today? (Updated every 15 minutes!) What landing pages on my website are receiving the most looks? How are my google analytic campaigns translating into converted customers? Cons It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened. Review Source Similar Products Featured ## Related categories [Data Visualization](https://www.capterra.com/data-visualization-software/)[Reporting](https://www.capterra.com/reporting-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.