# Domo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Domo Software - reviews, pricing plans, popular comparisons to other Data Visualization products and more.

Source: https://www.capterra.com/p/119119/Domo

---

# 

 Domo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Domo

## What is Domo?

Domo visualization tools enable a consolidated view so you can easily conduct analysis, create interactive visualizations, and understand, tell, and share real-time stories about your business. Create pie charts, graphs, interactive maps, and other visualizations of your data with just a few clicks. When you upload a data source, Domo Analyzer tool suggests a visualization for you to get you started.

## What is Domo used for?

[Data Visualization](https://www.capterra.com/data-visualization-software/)[Dashboard](https://www.capterra.com/dashboard-software/)[Reporting](https://www.capterra.com/reporting-software/)

Recognitions

Shortlist

Overall rating

Based on 330 user reviews

Reviews sentiment

Positive

85%

Neutral

11%

Negative

4%

Pros & cons

Intuitive interactive reporting platform

Efficient real-time data visualization

Slow and inadequate customer support

High and complex pricing structure

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Financial Reporting / 2026
-   Business Intelligence / 2025
-   Dashboard / 2025
-   Data Visualization / 2025
-   Integration / 2025
-   OKR / 2025
-   Reporting / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Domo alternatives

Highest Rated

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

[4.7 (8,092)](https://www.capterra.com/p/177042/Google-Analytics/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177042/Google-Analytics/)

[4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

[4.6 (1,880)](https://www.capterra.com/p/176586/Power-BI/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176586/Power-BI/)

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[4.6 (2,351)](https://www.capterra.com/p/208764/Tableau/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208764/Tableau/)

[View all alternatives](https://www.capterra.com/p/119119/Domo/alternatives/)

## FAQs about Domo

Overview

### What problems does Domo solve?

Domo solves fragmented reporting, slow manual KPI updates, and poor visibility across disconnected systems by combining data ingestion, transformation, and dashboards in one platform. Marketing, sales, finance, operations, and executive teams use it to monitor performance in real time, drill into trends, and replace spreadsheet-heavy reporting workflows.

Answer based on 258 reviews

Overview

### Which roles and teams benefit most from Domo?

Domo is most used by data analysts, business intelligence teams, and data engineers who need to combine sources, build dashboards, and surface real-time insights. Marketing, account, and program managers use it to track performance and campaigns, while IT leaders, finance teams, and executives rely on it for reporting, governance, and faster decisions.

Answer based on 306 reviews

Overview

### What company size and industries is Domo built for?

Domo is built for enterprise customers across industries, while reviewer usage skews toward small businesses at 42%; Computer Software is the top industry at 15%. Enterprise teams represent 30% of reviewers and midsize businesses 28%, with additional adoption in Financial Services at 6% and Information Technology and Services at 4%.

Answer based on 330 reviews

Features and Usability

### What are the key features of Domo?

Domo includes core business intelligence features like data connectors, ETL/dataflows, customizable dashboards, reporting, and data visualization. Differentiating capabilities include real-time KPI monitoring, mobile dashboards, alerts, and collaboration through Buzz chat. Reviewers also highlight role-based access and API-based integrations for combining data from many systems.

Answer based on 181 reviews

Integrations

### Which third-party tools and platforms does Domo integrate with?

Domo integrates with over 50 third-party tools, including reviewer-cited connectors for NetSuite, Shopify, Adobe Analytics, Salesforce Sales Cloud, Salesforce Marketing Cloud Account Engagement, Zoho CRM, Sage Intacct, and Zapier. Its catalog also extends into storage, project, and analytics tools such as Box, GitHub, Jira, and Google Drive.

Answer based on 28 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Domo?

Domo offers in-person training, live online sessions, webinars, videos, and documentation to help teams get started. Reviewers say most business users learn dashboards and basic reporting quickly, while admins, data builders, and teams working across multiple datasets often face a steeper learning curve and need more guided onboarding.

Answer based on 84 reviews

Getting Started and Support

### What customer support options does Domo offer, and how do users rate the experience?

Domo offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users describe support as helpful, with fast phone access and quick issue resolution in some cases, but many report slow follow-through, weak help desk responses, repeated requests for details, and inconsistent service quality.

Answer based on 54 reviews

Security

### How does Domo handle data security and access control?

Domo uses data-level, folder-level, and PDP-based access controls to limit visibility to authorized users. Reviewers say these protections help manage access across teams, but some note only five access-right options, limited user or row-level lockdown for sensitive data, and report sharing that typically requires a licensed Domo user.

Answer based on 12 reviews

## Who uses Domo?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 136 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 136 reviews

Strategy & Operations

19%

Strategy & Operations

19%

Engineering

15%

IT & Software Development

13%

Administrative

13%

Others

40%

Top industries

Based on 136 reviews

Computer Software

32%

Automotive

20%

Construction

17%

Information Technology and Services

17%

Other

14%

## Pros and Cons

Intuitive interactive reporting platform

85% positive reviews out of 104

Most reviewers find the user interface straightforward, allowing seamless navigation, customization, and data manipulation for reporting.

Muhammed S

IT Director, 51 - 200 employees.

"The interface looks great and is very suitable for users with little background in data tools."

Slow and inadequate customer support

45% negative reviews out of 47

Some reviewers describe customer support as unresponsive, difficult to access, and often requiring additional payments for assistance.

Steven E

Owner, 51 - 200 employees.

"Sadly, our service reps will not assist us with numerous questions to get our businesses integrated."

Efficient real-time data visualization

93% positive reviews out of 67

Most reviewers indicate data visualization enables rapid, attractive, and accessible insights from diverse sources in real time.

Ram D

Chief of Party, 201 - 500 employees.

"With Domo,it is simple to create stunning data visualizations in real-time."

High and complex pricing structure

69% negative reviews out of 32

Most reviewers report pricing is expensive, unpredictable, and challenging for small businesses or organizations with limited budgets.

Mac B

BIM, 11 - 50 employees.

"New pricing update based off token usage will be troubling."

Collaborative dashboard sharing features

87% positive reviews out of 30

Most reviewers describe dashboards as easy to build, share, and customize for various teams and roles.

William R

Workforce Analyst, 5,001 - 10,000 employees.

"I love the fact I can do a quick glance to get numbers for reporting on the dashboard"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Visualization

4.6 (104)

67.31% of 104 reviewers that rated this feature as important or highly important

With Domo’s visualization capabilities, you get a wide range of customizable charts and dashboards that are easy to interpret and share. Reviewers appreciate the intuitive interface, flexible customization, and attractive displays, though some mention resizing issues and setup complexity.

Data Connectors

4.3 (87)

64.37% of 87 reviewers that rated this feature as important or highly important

Domo offers a broad selection of pre-built data connectors, letting you easily integrate data from sources like MySQL, Salesforce, HubSpot, and NetSuite. Users value the no-code setup and variety, but some find setup time-consuming and note occasional quality or support issues.

Data Import/Export

4.4 (63)

52.38% of 63 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Reporting/Analytics

4.5 (63)

65.08% of 63 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Multiple Data Sources

4.6 (55)

69.09% of 55 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

Functions/Calculations

4.3 (48)

64.58% of 48 reviewers that rated this feature as important or highly important

Perform various mathematical calculations using the data

Domo 133 features

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

One-off queries made on an as-needed basis

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Build unique software tools based on your specific requirements

Track, manage and store the applications of potential future members, customers or candidates

Machine learning method, based on rules, to find interesting relationships between variables in large databases

A record of all activities within the system, including user access, changes made, etc.

Compare key metrics for the business against prominent players in the industry

Create budgets based on historical data and future projections

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share media files, communicate, and work together

Track and report regulatory data to either internal management or external stakeholders

Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Visualize and analyze customer experience across all touchpoints and channels

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Assemble data from multiple sources

Analyze survey results via statistical testing or crosstabs directly within the software

Merge data from multiple sources to a single data set

Import, collect, and capture data from multiple sources

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Domo offers a broad selection of pre-built data connectors, letting you easily integrate data from sources like MySQL, Salesforce, HubSpot, and NetSuite. Users value the no-code setup and variety, but some find setup time-consuming and note occasional quality or support issues.

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Ability to handle large datasets

Move from one database to another, or upgrade the version of database software being used

Establish guidelines about how much and what kind of data can be stored in the repository

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

With Domo’s visualization capabilities, you get a wide range of customizable charts and dashboards that are easy to interpret and share. Reviewers appreciate the intuitive interface, flexible customization, and attractive displays, though some mention resizing issues and setup complexity.

Data vault where data is aggregated for later distribution to applications.

Manage the processes involved when making the application ready for use

Register and perform initial device setup

Assemble applications and processes by dragging over and arranging pre-built components

Integrate with existing ERP systems

Process of extracting, transforming, and loading data

Process of extracting and moving data from multiple sources to a single and unified database

Generate reports to assess the financial performance of an organization

Form predictions based on past and present data/trends

Perform various mathematical calculations using the data

Method of analysis that visualizes the series of events that lead towards a defined goal.

Centralized accounting record which tracks all financial transactions

Allows employees to set and manage work or career related goals

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

Automates core HR functions such as talent management, employee evaluation and learning management

Blending and analysis of large data sets without moving data out of a database.

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

An application for source code editing, compiling, and debugging

Embed/link applications into third party software so it can be accessed within a third party system

Identify which applications need to exchange data and enable these data connections

Edit and personalize data view as needed

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Tracking the status of previously identified performance measurements

Reports specific to marketing and associated campaigns

Looking at data from different sources and finding possible duplicates, or identical matches

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

View and present dashboard on mobile devices

Access reports on mobile devices

Two-way actions and communication between multiple users in real time

Allows users to manage data from a number of sources

Analysis of data sets that contain more than one variable

Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Share dashboard screen within private user groups

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Evaluate the degree to which business operations bring monetary gains

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Publish dashboard publicly on various platforms

Share pre-configured sets of data organized and presented in a specific manner with the organization

Analyze and gain insights into data in real-time

Receive data and information in real time

Receive system updates as soon as any changes are made

Analysis to understand which of the independent variables are related to the dependent variable

Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph.

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reports specific to sales analysis for trends and strategies

Set a time to generate routine reports automatically

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and control the security aspects of an organization's digital assets, resources, and operations

Access, combine, transform, and store data without the help of an IT department

Generate reports on your own without IT involvement

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Display aggregated data points on one page for a bird's eye view assessment

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Apply statistical/mathematical models to sets of data

Assess the performance of a method by picking a random sample from a normal distribution

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Monitor and visualize trends across live data streams

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Series of data points indexed in time order

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Create, design, and visually represent processes within the software

Graphical representation of data or processes

Allows the integration of data between different web services

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (325)

4.3

Based on 325 reviews

## Pricing

Value for money

4.0 (240)

### Starting price

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/119119/Domo/pricing/)

Value for money

4.0 (240)

4.0

Based on 240 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (258)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (258)

4.0

Based on 258 reviews

## User reviews

Overall rating

4.3

Based on 330 reviews

Filter by rating

5(168)

4(111)

3(36)

2(6)

1(9)

Mentioned topic

Sorted by most recent

Jeremy V.

Field Supervisor of Inspections

Construction

### "Pros and cons of domo"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2026

Very useful tool that gives us the vital finical information in our industry. Very well organized one you find what you are looking for.

Pros

Domo allows me to look at all the critical finical information that is needed to track the daily-monthly and yearly revenue that is frequently looked at in our company.

Cons

This program is not very user friendly as far as navigation. It is a self learning program as far as finding the information you need to look at.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Brian M.

Data Analyst

Computer Networking

### "My time with Domo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 15, 2026

I thought my experience was great. Easy to learn the basics while advanced features were a bit more difficult.

Pros

Domo makes it really easy to bring all your data together in one place and visualize it quickly. The dashboards are clean and interactive and was fairly easy to learn.

Cons

While basic dashboards are easy, the advanced features and integrations can take time to master. It can feel intimidating at times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joseph E.

Ecommerce and IT Manager

Health, Wellness and Fitness

### "Great if you have the time to set it up"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

October 24, 2025

I had a lot of DOMO demos then tried using the product for a month or so. I tried connecting some things but ultimately gave up as I couldn't figure it out.

Pros

I love how much you can do with it. DOMO is very advanced as you can connect just about any platform to it and visualize it anyway you want.

Cons

I don't like how much the cost can add up and how much time it takes to set up everything the way you want it to.

Switched from

[Northbeam](https://www.capterra.com/p/10003962/Northbeam/)

We thought DOMO could integrate more tools and show more data but we decided to switch back to Northbeam.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Creed S.

Director of Data Analytics and Systems

Medical Devices

### "With Domo, ANYONE can put their data to great use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2025

It's so easy to use, it's really powerful, and it can really make a difference to an organization that is looking to better utilize it's data. On the other hand, it can really get expensive if you don't put in the effort to govern your costs. Domo needs to improve its consumption controls.

Pros

It's one of the most robust and user-friendly data and BI platforms. I can connect to any number of systems, transform data, and visualize it literally within minutes.

Cons

Domo's new consumption pricing model solves the problem of paying for numerous extra features, and it brings a lot of flexibility to allow customers to control their costs. However, because Domo is so user-friendly, it's really difficult to keep the costs from spiraling out of control because of the "democritization" of data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SE

Steven E.

Owner

Industrial Automation

### "Over Promise-Under deliver "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 14, 2025

Unfortunately we were sold on on numerous promises and features that have never come to fruition. They have no problems billing us for the lack of service.

Pros

The theory of it. I had used Domo in a previous role and we had a data analytics specialist in-house that integrated all our business to utilize this platform.

Cons

Horrible customer service. Sadly, our service reps will not assist us with numerous questions to get our businesses integrated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EB

Eleanor B.

Senior Specialist, Education Programs

Non-Profit Organization Management

### "Nice to look at, not the easiest to navigate"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

May 27, 2025

Pros

The data it puts out is fairly easy to digest, and you can make edits to the cards in real time. It's also easy to collaborate with colleagues on projects within Domo.

Cons

The interface itself isn't the most intuitive. Trying to navigate to different boards/projects can feel a bit jumbled at times. It can also be confusing figuring out how to request to join a card/project if you don't know who the owner is, or having to contact them outside the platform since the notification system doesn't always seem to... notify people.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jaden R.

Physical assistant

Hospital & Health Care

### "Domo is a powerful business intelligence platform that provides visualization "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 24, 2025

Pros

I find the data analysis capabilities in Domo particularly useful. The platform allows me to inspect and transform data easily, enabling me to uncover trends and patterns that inform our business strategies

Cons

At first Domo is very difficult to navigate asides of this learning curve no issues

Switched from

[Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/)

Zoho is too cost for our company that’s why we switched

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Joy K.

Account Coordinator

Pharmaceuticals

### "Work can be stressful - but DOMO can help!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2025

My overall experience with DOMO is a pleasant one. I have all my main filters saved so I am able to dwindle down to my saved features and I get right to my answer. This help a lot because I work on a lot of accounts so it is tedious work. But DOMO allows me to effectively and efficiently move my workload along!

Pros

I use DOMO frequently for my job to collect data metrics. I like how easy it is to access DOMO. It's easy to filter down to the exact metric you are looking for down to the date, metric and number amount. I also like how easy it is to export the file into a Microsoft Excel pdf. When I need to send me findings, I always need to attach the DOMO report which is easy to download.

Cons

DOMO can be a bit confusing and overwhelming to use when you first look at it. But this is because of how detailed it takes you when you are searching for your data. Once you get the hang of it and know how to save your filters, it is a piece of cake to utilize and is very effective.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jaclyn L.

Account Coordinator

Marketing and Advertising

### "Extremely organized and easy way to review data!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2025

Over the past year of learning and navigating this system at work I have found data retrieval to be so much easier than before, and extremely more organized. I cannot express how much I appreciate this program.

Pros

DOMO is a phenomenal program that makes capturing data for the entire company organized and easy to evaluate! We previously used a different operating system and this one is a million times better. It is so easy to navigate and easy to pull the needed reports!

Cons

I think the "Buzz" section that takes up the entire right side of the screen should have a toggle bar to make that section smaller. In the capacity I use this system I don't typically use the Buzz section so it would be nice if I should hide that section and view more of the screen I actually need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Mac B.

BIM

Consumer Goods

### "Great no-code/low-code BI tool for SMBs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 3, 2025

Great platform for SMB's to level up their BI game. More user friendly to those who may not have any coding/programming experience, but still allows those with technical ability to get the most out of the platform.

Pros

Does not require any technical skills with their no-code Magic ETL dataflows which is super helpful for scaling a BI team. We are still on a fixed payment term, which has been extended for a few years which is great. Tons of pre-built connectors for Shopify and paid advertising platforms.

Cons

New pricing update based off token usage will be troubling. Not sure how we would be able to test new dataset builds when we are being charged for each run/update of a dataset.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/119119/Domo/reviews/)

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