--- title: "Domo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Domo Software - reviews, pricing plans, popular comparisons to other Data Visualization products and more." source_url: "https://www.capterra.com/p/119119/Domo/" page_type: "product" language: "en" --- # Domo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Domo ## What is Domo? Domo visualization tools enable a consolidated view so you can easily conduct analysis, create interactive visualizations, and understand, tell, and share real-time stories about your business. Create pie charts, graphs, interactive maps, and other visualizations of your data with just a few clicks. When you upload a data source, Domo Analyzer tool suggests a visualization for you to get you started. ## What is Domo used for? [Data Visualization](https://www.capterra.com/data-visualization-software/)[Dashboard](https://www.capterra.com/dashboard-software/)[Reporting](https://www.capterra.com/reporting-software/) Recognitions Shortlist Overall rating Based on 331 user reviews Reviews sentiment Positive 85% Neutral 11% Negative 4% Pros & cons Intuitive and flexible interface Comprehensive business data visualization Inconsistent customer support experience High and complex pricing structure Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Business Intelligence / 2026 - Data Analysis / 2026 - Financial Reporting / 2026 - Dashboard / 2025 - Data Visualization / 2025 - Integration / 2025 - OKR / 2025 - Reporting / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Domo alternatives Highest Rated [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,358)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (285)](https://www.capterra.com/p/169053/Looker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (391)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/) Starting price $1851.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119119/Domo/alternatives/) ## FAQs about Domo Overview ### What problems does Domo solve? Domo solves fragmented reporting, manual spreadsheet work, and poor visibility across disconnected systems by combining data ingestion, ETL, dashboards, and drill-down analysis in one platform. Marketing, sales, operations, finance, and executive teams use it to track KPIs, monitor trends, automate recurring reports, and share real-time performance insights without heavy coding. Answer based on 258 reviews Overview ### Which roles and teams benefit most from Domo? Domo is most used by data analysts, business intelligence teams, and data engineers who centralize reporting, build dashboards, and surface insights from multiple sources. Program managers, marketers, finance teams, and IT leaders use it to track performance, monitor operations, automate data workflows, and give executives clearer visibility into business results. Answer based on 307 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Domo built for? Domo is built for enterprise customers across industries, while reviewer data shows the strongest use among small businesses at 42% and enterprise companies at 30%. It is used most in Computer Software at 15%, followed by Financial Services at 6% and Information Technology and Services at 4%. Answer based on 331 reviews Features and Usability ### What are the key features of Domo? Domo includes core BI features like data management, data connectors, ETL, and customizable dashboards for combining and preparing data from multiple sources. Reviewers also highlight differentiators such as Beast Mode calculations, interactive cards, drill-down reporting, mobile dashboards, and role-based permissions for sharing KPI views across teams. Answer based on 181 reviews Integrations ### Which third-party tools and platforms does Domo integrate with? Domo integrates with Shopify, NetSuite, Salesforce Sales Cloud, Salesforce Marketing Cloud Account Engagement, Zoho CRM, Sage Intacct, PostgreSQL, and Adobe Analytics. It also supports over 50 integrations in its catalog, including Google Drive, Google Ads, Box, Jira, HubSpot Marketing Hub, GitHub, and Zapier. Answer based on 28 reviews Getting Started and Support ### How easy is it to onboard and train a team on Domo? Domo offers in-person training, live online sessions, webinars, videos, and documentation, which helps teams get started. Reviewers say business users, executives, and nontechnical staff often learn dashboards quickly, while admins, analysts, and users building data flows or complex datasets usually need more time, hands-on support, and ongoing training. Answer based on 84 reviews Getting Started and Support ### What customer support options does Domo offer, and how do users rate the experience? Domo offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, quick to answer, and easy to reach by phone, but many also report slow follow-up, weak ticket resolution, inconsistent service quality, and better outcomes only after escalation. Answer based on 54 reviews Security ### How does Domo handle data security and access control? Domo uses data-level security, folder-level security, and PDP controls to limit access to authorized users. Reviewers also note access control can feel restrictive or insufficiently granular, with only a few access-right options, limited user or row-level lockdown for PII scenarios, and report sharing generally requiring a licensed Domo user. Answer based on 12 reviews Data management ### How well does Domo handle data management? Domo brings data from many systems into one place and gives teams flexible tools to transform, control, and share it. Marketing teams, analysts, and enterprise users often value Magic ETL, dashboards, and access controls, though some note refresh issues, dataset complexity, and cost management under consumption-based pricing. Answer based on 181 reviews ## Who uses Domo? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and flexible interface 85% positive reviews out of 104 Most reviewers find the user interface straightforward, visually appealing, and supportive of efficient data exploration and reporting. Muhammed S. IT Director, 51 - 200 employees. "The interface looks great and is very suitable for users with little background in data tools." Inconsistent customer support experience 45% negative reviews out of 47 Some reviewers report customer support is slow, unhelpful, and often requires additional payment for adequate assistance. Steven E. Owner, 51 - 200 employees. "Sadly, our service reps will not assist us with numerous questions to get our businesses integrated." Comprehensive business data visualization 93% positive reviews out of 67 Most reviewers describe data visualization as intuitive, enabling quick, attractive, and customizable visual representations for diverse business needs. Ram D. Chief of Party, 201 - 500 employees. "With Domo,it is simple to create stunning data visualizations in real-time." High and complex pricing structure 69% negative reviews out of 32 Some reviewers say pricing is expensive, unpredictable, and difficult for small businesses or organizations with limited budgets. Mac B. BIM, 11 - 50 employees. "New pricing update based off token usage will be troubling." Interactive and shareable dashboards 87% positive reviews out of 30 Most reviewers indicate dashboards are easy to create, visually engaging, and facilitate real-time sharing across teams. William R. Workforce Analyst, 5,001 - 10,000 employees. "I love the fact I can do a quick glance to get numbers for reporting on the dashboard" ## Features AI summary Based on 4,149 Data Visualization reviews Capterra data shows that buyers of data visualization software rank the following features as their top priorities: - **Reporting & Statistics** (**41%** of reviewers rated this feature as critical) - **Dashboard Creation** (**48%**) - **Reporting/Analytics** (**50%**) Domo supports all three features that reviewers rate most highly: **Reporting & Statistics**, **Dashboard Creation**, and **Reporting/Analytics**. Together, these capabilities help businesses track performance, present data clearly through dashboards, and turn raw information into useful insights, allowing teams to make faster and more informed decisions. Reporting & Statistics 4.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Dashboard Creation 4.6 (44) 63.64% of 44 reviewers that rated this feature as important or highly important Creation and customization of dashboards Reporting/Analytics 4.5 (64) 65.63% of 64 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Connectors 4.3 (88) 64.77% of 88 reviewers that rated this feature as important or highly important Domo offers a broad selection of pre-built and native data connectors, letting you integrate data from sources like MySQL, Salesforce, HubSpot, and NetSuite. Users think setup is quick and code-free, but some report missing connectors, setup complexity, and slow support. Multiple Data Sources 4.6 (55) 69.09% of 55 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources Data Visualization 4.6 (104) 67.31% of 104 reviewers that rated this feature as important or highly important With Domo’s data visualization capabilities, you can easily create and customize a wide range of charts and dashboards. Reviewers appreciate the intuitive interface, flexible customization, and organized presentation, though some mention challenges with chart responsiveness and dashboard design. Domo 133 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Development: Build unique software tools based on your specific requirements - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Association Discovery: Machine learning method, based on rules, to find interesting relationships between variables in large databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Benchmarking: Compare key metrics for the business against prominent players in the industry - Budgeting/Forecasting: Create budgets based on historical data and future projections - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Consolidation/Roll-Up: Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Aggregation and Publishing: Assemble data from multiple sources - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Blending: Merge data from multiple sources to a single data set - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Cleansing: Removes data that is incomplete, inaccurate, or irrelevant from a dataset - Data Connectors: Domo offers a broad selection of pre-built and native data connectors, letting you integrate data from sources like MySQL, Salesforce, HubSpot, and NetSuite. Users think setup is quick and code-free, but some report missing connectors, setup complexity, and slow support. - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Management: Ability to handle large datasets - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: With Domo’s data visualization capabilities, you can easily create and customize a wide range of charts and dashboards. Reviewers appreciate the intuitive interface, flexible customization, and organized presentation, though some mention challenges with chart responsiveness and dashboard design. - Data Warehouse: Data vault where data is aggregated for later distribution to applications. - Deployment Management: Manage the processes involved when making the application ready for use - Device Enrollment: Register and perform initial device setup - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - ERP integration: Integrate with existing ERP systems - ETL: Process of extracting, transforming, and loading data - ETL - Extract Transfer Load: Process of extracting and moving data from multiple sources to a single and unified database - Financial Reporting: Generate reports to assess the financial performance of an organization - Forecasting: Form predictions based on past and present data/trends - Functions/Calculations: Perform various mathematical calculations using the data - Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal. - General Ledger: Centralized accounting record which tracks all financial transactions - Goal Management: Allows employees to set and manage work or career related goals - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - In-Database Processing: Blending and analysis of large data sets without moving data out of a database. - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Information Governance: Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. - Integrated Development Environment: An application for source code editing, compiling, and debugging - Integration into Third Party Applications: Embed/link applications into third party software so it can be accessed within a third party system - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interactive Reports: Edit and personalize data view as needed - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - KPI Monitoring: Tracking the status of previously identified performance measurements - Marketing Reports: Reports specific to marketing and associated campaigns - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Mobile Dashboards: View and present dashboard on mobile devices - Mobile Reporting: Access reports on mobile devices - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Multiple Data Sources: Allows users to manage data from a number of sources - Multivariate Analysis: Analysis of data sets that contain more than one variable - OLAP: Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Private Dashboards: Share dashboard screen within private user groups - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Public Dashboards: Publish dashboard publicly on various platforms - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Regression Analysis: Analysis to understand which of the independent variables are related to the dependent variable - Relational Display: Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Self-service Analytics: Generate reports on your own without IT involvement - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Page View: Display aggregated data points on one page for a bird's eye view assessment - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Statistical Simulation: Assess the performance of a method by picking a random sample from a normal distribution - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Streaming Analytics: Monitor and visualize trends across live data streams - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Series Analysis: Series of data points indexed in time order - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. - Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design - Visual Workflow Management: Create, design, and visually represent processes within the software - Visualization: Graphical representation of data or processes - Web Services: Allows the integration of data between different web services - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (326) 4.3 Based on 326 reviews ## Pricing Value for money 4.0 (241) Free Trial [View pricing plan details](https://www.capterra.com/p/119119/Domo/pricing/) Free Try for Free It includes: - Full platform - Unlimited users - Onboarding support - Self-service education - One training session Paid Custom Quote Available It includes: - Full platform - Unlimited users - Onboarding support - Self-service education - One training session - Dedicated account team - Volume discounts - Custom add-ons available - Support packages - AWS private link - HIPAA compliant environment Value for money 4.0 (241) 4.0 Based on 241 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Docusign](https://www.capterra.com/p/121506/Docusign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (259) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (259) 4.0 Based on 259 reviews ## User reviews Overall rating 4.3 Based on 331 reviews Filter by rating 5(168) 4(112) 3(36) 2(6) 1(9) Mentioned topic Sorted by most recent MR Melissa R. Sr. Business Analyst Telecommunications ### "Domo has been a very helpful tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 26, 2026 been pretty good, we are about 75% through automating our reports and it has been a huge help. Pros It automatically connects to our crm and our data files and we don't have to manually import them in. Cons that you can't schedule and excel file to export with the formatting that the card is set up with . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeremy V. Field Supervisor of Inspections Construction ### "Pros and cons of domo" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 Very useful tool that gives us the vital finical information in our industry. Very well organized one you find what you are looking for. Pros Domo allows me to look at all the critical finical information that is needed to track the daily-monthly and yearly revenue that is frequently looked at in our company. Cons This program is not very user friendly as far as navigation. It is a self learning program as far as finding the information you need to look at. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brian M. Data Analyst Computer Networking ### "My time with Domo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2026 I thought my experience was great. Easy to learn the basics while advanced features were a bit more difficult. Pros Domo makes it really easy to bring all your data together in one place and visualize it quickly. The dashboards are clean and interactive and was fairly easy to learn. Cons While basic dashboards are easy, the advanced features and integrations can take time to master. It can feel intimidating at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joseph E. Ecommerce and IT Manager Health, Wellness and Fitness ### "Great if you have the time to set it up" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 24, 2025 I had a lot of DOMO demos then tried using the product for a month or so. I tried connecting some things but ultimately gave up as I couldn't figure it out. Pros I love how much you can do with it. DOMO is very advanced as you can connect just about any platform to it and visualize it anyway you want. Cons I don't like how much the cost can add up and how much time it takes to set up everything the way you want it to. Switched from [Northbeam](https://www.capterra.com/p/10003962/Northbeam/) We thought DOMO could integrate more tools and show more data but we decided to switch back to Northbeam. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Creed S. Director of Data Analytics and Systems Medical Devices ### "With Domo, ANYONE can put their data to great use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 It's so easy to use, it's really powerful, and it can really make a difference to an organization that is looking to better utilize it's data. On the other hand, it can really get expensive if you don't put in the effort to govern your costs. Domo needs to improve its consumption controls. Pros It's one of the most robust and user-friendly data and BI platforms. I can connect to any number of systems, transform data, and visualize it literally within minutes. Cons Domo's new consumption pricing model solves the problem of paying for numerous extra features, and it brings a lot of flexibility to allow customers to control their costs. However, because Domo is so user-friendly, it's really difficult to keep the costs from spiraling out of control because of the "democritization" of data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Steven E. Owner Industrial Automation ### "Over Promise-Under deliver " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 14, 2025 Unfortunately we were sold on on numerous promises and features that have never come to fruition. They have no problems billing us for the lack of service. Pros The theory of it. I had used Domo in a previous role and we had a data analytics specialist in-house that integrated all our business to utilize this platform. Cons Horrible customer service. Sadly, our service reps will not assist us with numerous questions to get our businesses integrated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Eleanor B. Senior Specialist, Education Programs Non-Profit Organization Management ### "Nice to look at, not the easiest to navigate" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 May 27, 2025 Pros The data it puts out is fairly easy to digest, and you can make edits to the cards in real time. It's also easy to collaborate with colleagues on projects within Domo. Cons The interface itself isn't the most intuitive. Trying to navigate to different boards/projects can feel a bit jumbled at times. It can also be confusing figuring out how to request to join a card/project if you don't know who the owner is, or having to contact them outside the platform since the notification system doesn't always seem to... notify people. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jaden R. Physical assistant Hospital & Health Care ### "Domo is a powerful business intelligence platform that provides visualization " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 24, 2025 Pros I find the data analysis capabilities in Domo particularly useful. The platform allows me to inspect and transform data easily, enabling me to uncover trends and patterns that inform our business strategies Cons At first Domo is very difficult to navigate asides of this learning curve no issues Switched from [Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/) Zoho is too cost for our company that’s why we switched Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Joy K. Account Coordinator Pharmaceuticals ### "Work can be stressful - but DOMO can help!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2025 My overall experience with DOMO is a pleasant one. I have all my main filters saved so I am able to dwindle down to my saved features and I get right to my answer. This help a lot because I work on a lot of accounts so it is tedious work. But DOMO allows me to effectively and efficiently move my workload along! Pros I use DOMO frequently for my job to collect data metrics. I like how easy it is to access DOMO. It's easy to filter down to the exact metric you are looking for down to the date, metric and number amount. I also like how easy it is to export the file into a Microsoft Excel pdf. When I need to send me findings, I always need to attach the DOMO report which is easy to download. Cons DOMO can be a bit confusing and overwhelming to use when you first look at it. But this is because of how detailed it takes you when you are searching for your data. Once you get the hang of it and know how to save your filters, it is a piece of cake to utilize and is very effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jaclyn L. Account Coordinator Marketing and Advertising ### "Extremely organized and easy way to review data!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2025 Over the past year of learning and navigating this system at work I have found data retrieval to be so much easier than before, and extremely more organized. I cannot express how much I appreciate this program. Pros DOMO is a phenomenal program that makes capturing data for the entire company organized and easy to evaluate! We previously used a different operating system and this one is a million times better. It is so easy to navigate and easy to pull the needed reports! Cons I think the "Buzz" section that takes up the entire right side of the screen should have a toggle bar to make that section smaller. In the capacity I use this system I don't typically use the Buzz section so it would be nice if I should hide that section and view more of the screen I actually need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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