# Page 7 | Domo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Domo the right Business Intelligence solution for you? Explore 330 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119119/Domo/reviews

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Domo

4.3 (330)

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Last updated June 3rd, 2026

# Page 7 - Reviews of Domo

## Showing most helpful reviews

Showing 151-175 of 330 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KL

Kevin L.  
Quality Control Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Daily / weekly DOMO user"

May 5, 2020

4.0

At first I really liked it. Then I struggled with it and was frustrated (lack of knowledge on navigating) and my own difficulty knowing which variable to choose to get the desired results I'm looking for. However, I'm more comfortable navigating now since I use it daily.

Pros

I like the ability to pull together aggregate data in seconds (using customized assumptions) instead of having to create multiple reports

Cons

I can be tricky to learn how to use the software to its fullest. It takes a bit getting used to to navigate around.

Review Source

Francisco U.  
Digital Advertising Representative  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Domo is easy to use but..."

April 11, 2021

4.0

Domo is easy to use, and as a user experience the information provided is accurate; The interface is easy to understand since the first time and the data is uncomplicated to read.

Pros

\-Domo is allowed to export the information in the grids and graphics into an Excel document, whereby is completely useful. -Domo gives you an extract of the information, and if you need to add filters, you perfectly can click on the expand option and add it. -The data is easy to understand and analyze. -The interface is friendly.

Cons

\-Sometimes, Domo doesn´t charge properly, and you need to refresh the site multiple times. -Often, you need to wait a couple of minutes until the site shows you the information. Also, it is necessary to try a couple of times until the site allows you to log in.

Review Source

EL

Eric L.  
Program Manager  
Computer Software  
Used the software for: 6-12 months

### "The future of cloud analytics"

May 17, 2016

4.5

Pros

Domo's vision of analytics is that data from many SaaS apps can be aggregated, analyzed, and visualized in a single system. It aims to make analytics the new water cooler of company discussion, replacing slack or chatter as the main company chat app. It's visualizations, while less sophisticated than Tableau/Qlik are much easier to create and visually attractive out of the box, and many of the features are copied from best-in-class social apps: From Pinterest, Boards with a scrolling list of pins, from Tumblr the ability to "reblog" or remix individual charts into your own dashboards, and to "follow" specific dashboards, Slack, excellent contextual chat system with alerts and @notifications. Domo also recognizes that analytics requires at least some implementation services to get the data organized and talking to each other and they are ready to provide this (for a fee) for companies that are missing in-house analytics expertise.

Cons

Expensive! There is a significant upfront fee plus large ongoing fees based on the number of users. Domo has set their pricing to be competitive with Tableau/Qlik and current leading analytics packages.

Review Source

Brendan T.  
TitleLecturer - City Campus  
Education Management  
Used the software for: 6-12 months

### "Dome makes it less difficult to work with businesses from the cloud "

September 6, 2019

4.0

We recommend using dome to be able to use indicators in management, either to mark performance keys, or to track trends and problems. Dome is simple, elegant, and has a huge amount of tools, so it is certainly a good acquisition.

Pros

The work panels with which the dome works allow you to keep accurate notes on each calculation made within the platform. Dome is integrated to data source services, and is interactive enough to not waste time with the customization of the panels and their deprivation.

Cons

When working with large-scale analytical processing through the web, the platform tends to decrease its performance depending on the amount of information with which it is working. The same occurs at the time of data exploration processes (data mining).

Review Source

KW

Kyle W.  
Director of Revenue Operations  
Computer Software  
Used the software for: 2+ years

### "Great ETL and Visualization Tool"

May 1, 2020

5.0

Combining data, transforming data, and now writing back to source system... this tool is a gamechanger and i think puts DOMO into a category of an Essential business system.

Pros

Very easy to get data from all your systems. Using basic to advanced SQL you can ETL the data with ease.

Cons

there could be some better out of the box chart types, sometimes it's difficult to configure the type of chart you're looking for, but i've found it is possible most of the time.

Review Source

VR

Verified Reviewer  
Market intelligence analyst  
Computer Software  
Used the software for: 2+ years

### "Good took for data visualization and for dashboard building "

October 4, 2022

3.0

Pros

ETL can be easily build using domo without any code. Users with no coding knowledge can use it easily.

Cons

It's price is high when compared with other data visualization tools. Also it's UI can improved for better navigation.

Review Source

GH

Gennifer H.  
Revenue Management  
Consumer Services  
Used the software for: 1-2 years

### "Domo Review"

November 29, 2022

5.0

Pros

Very easy to use, simple layout that's easy to read.

Cons

Some of the reports can be hard to find, even if you have a key word that is in the report to use in the search feature.

Review Source

MR

Michael R.  
Jr. Systems Administrator  
Plastics  
Used the software for: 1-2 years

### "Does the job, clean interface."

October 11, 2018

3.0

Pros

The interface is fairly minimal and easy to use for users who have less experience with this type of software. The card analyzer (where cards are designed) can be learned by most anybody. Dataflow creation (whether MySQL or ETL) has a good layout and is easy to follow. Really easy to train users who have no experience with SQL how to make dataflows by using the ETL. There is a good collection of training materials online. They also have a good community for support online.

Cons

When running a dataflow the processing is not done on-prem, it is fully subject to Domo servers in the cloud. Sometimes a dataflow that would normally take around 5 minutes will take an hour in order to run. We were told it wouldn't be a problem to run multiple dataflows at a time, but we've found that running two dataflows isn't that great in terms of speed and running any more than two at a time is just bad.

Review Source

VR

Verified Reviewer  
Systems Administrator  
Plastics  
Used the software for: 6-12 months

### "Domo does not live up to claims"

May 21, 2019

2.0

The comany isn't making money and I can't see them being in business for more than 5 more years.

Pros

Domo does good with data and business analytics, but the program itself struggles.

Cons

It struggles in being reliable. It is constantly going down and the support is less than satisfactory. That is why we are leaving domo and moving to Logi.

Review Source

CC

CassieCharmaine C.  
Sr. Prof-Workforce Analytics  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "My though about DOMO"

May 1, 2020

3.0

DOMO is visual report that greatly help us in terms. This can be used either with pc and mobile phone.

Pros

Business Intelligence tool that easy to learn.

Cons

There are few things that needs to improve. Like simple sizing of the card in edit dashboard mode using customized size option instated dragging to achieve the desired size. Improving conditional formatting and not just basing it from the default value.

Reason for choosing Domo

No idea

Review Source

Beau K.  
Graduate Assistant to the Dean of the Woodbury School of Business  
Higher Education  
Used the software for: I used a free trial

### "I Have Never Been Able To Re-log Back In"

March 2, 2019

1.0

My overall experience has been frustrating. Customer service always replies initially, but never again after that. I am also never able to re-log in.

Pros

This software has a very thorough training that teaches new users how everything works.

Cons

I did not like how this software's data was scattered around the dashboard. It was hard to have a central location in which all of your data could be stored and accessible. Also, every time I use this software for a project I have to create a new account since my login information never works. You would think that this would not be able to happen, but I sign up every time with the same email and password and it acts like I never signed up before.

Review Source

PN

Peter N.  
VP  
Media Production  
Used the software for: 6-12 months

### "Solves Monday Report Hell"

January 1, 2017

5.0

Every week we have to present to upper management statistics around the health of our BU including marketing, operations, and finance. In addition to our BI team pulling their hair out on Sunday night and Monday morning, we had 2 interns whose entire job was just to create and maintain these reports and pull this data from different systems. Once we got Domo running and connected to all of our systems (both our own data as well as data from other websites like Google ad spend and Zoho) then not only did we get to have our interns do something valuable but we also weren't waiting until Monday to get insight... we could actually manage our business in something closer to real-time. Seems obvious but without Domo, I don't know how we'd do it.

Pros

Can connect to just about anything. Collaboration is easy. Easy enough on mobile that our executive team can use it.

Cons

Had to get a lot of people involved on our side at the beginning to hook up to all of our accounts. Maybe that's inevitable. Alerting is pretty basic, would like to see more there.

Review Source

VR

Verified Reviewer  
Sales and Strategic Partnerships Lead  
Computer Software  
Used the software for: 1-2 years

### "Very limited"

July 17, 2019

1.0

Pros

Company is public so there is some accountability to continuous improvements.

Cons

Just a very tough tool to use and is very limited if not technical.

Review Source

VR

Verified Reviewer  
Configuration Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent Data Reporting/BI Software"

December 17, 2021

5.0

I've had a pleasant experience with Domo. It's easy to use and learn, and Domo provides a University where you can learn how to better use the system. It provides robust reporting and dashboards, and makes visualizing data easy.

Pros

I like that Domo is very easy to understand and start using. You don't have to have a technical background to learn how to use it. I also like the robustness of its reporting and dashboards. It's very easy to make powerful reports and dashboards and show them to other users. It's also very easy to pull reports and set up connections to external data sources.

Cons

Data management - changing data in the data source - is a little difficult to use and Domo doesn't integrate with everything, which causes us to need to create a custom connector for Domo to connect with some systems.

Review Source

JM

Jeremy M.  
Manager Compliance and Licensing  
Education Management  
Used the software for: 2+ years

### "Good Product but Pricey"

October 6, 2020

4.0

While it is a great program for taking data from multiple sources and making useful charts, the cost can be extremely prohibitive. In order for lots of employees to see these charts, they require logins which just keeps the cost going up higher and higher.

Pros

Reports are beautiful and can be customized in endless ways. Data integrations are numerous and allow companies to bring in data from a wide variety of sources. Data can be combined when otherwise impossible allowing for third party platform data to become more useful and provide further insights.

Cons

Pricing. Domo is very expensive compared to other platforms. Many similar software is out there now and is often times free or much smaller in cost. Domo can be very difficult to learn at first if you are not somewhat familiar with SQL.

Review Source

Jared L.  
Business Development  
Renewables & Environment  
Used the software for: Less than 6 months

### "Domo is a good analytics platform for those who need a new solution "

March 15, 2023

4.0

Pros

Customization and reporting work well, even for novice users

Cons

Not really any cons, we just decided to utilize another platform that was already integrated with our other software

Review Source

DO

Daisy O.  
Sr BIA  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great visualization Tool"

May 5, 2020

4.0

Very pleasant experience so far and love learning new ways to integrate our data and build dashboards.

Pros

It's ease of use and options to integrate multiple sources and provide a one solution dashboard with various key metrics.

Cons

Intuitive but not developer friendly. Sometimes easier and quicker to manipulate the data prior to bringing into Domo for dashboard design.

Review Source

MY

Malcom Y.  
Sr Network Systems Administrator  
Food & Beverages  
Used the software for: 6-12 months

### "Great Product!"

November 29, 2022

5.0

We use Domo as a reporting tool.

Pros

Domo has extensive features and it is easy integrate and use.

Cons

The extensive features can be overwhelming for a new user

Review Source

VR

Verified Reviewer  
Associate Digital Graphic Designer  
Financial Services  
Used the software for: Less than 6 months

### "Easy to Learn, Easy to Use"

October 8, 2018

5.0

Pros

My first impression of this software came from the free trial and I was very impressed by the thorough, detailed onboarding. I said I was interested in data visualization, and onscreen prompts walked me through every step of the process, even giving me example data to use. Overall, the visualizer is very user-friendly and a great tool for distilling complex data into digestible graphical representations.

Cons

The onscreen help prompts are so hard to read. They use white text on a light blue card and if my young eyes have trouble reading them, I wonder if they meet ADA contrast ratio standards.

Review Source

BG

Bart G.  
S&M Manager  
  
Used the software for: 2+ years

### "Large number of connectors. Great sharing capabilities. Unlimited data storage. "

February 20, 2018

4.0

Pros

Clunky user interface (UI) and esoteric commands. Long learning curve, especially for new analysts/users.

Cons

Domo isn't aimed at newcomers to business intelligence. But for companies with some BI experience on staff, it's a powerful tool with loads of data connectors and decent data visualization capabilities, too.

Review Source

SS

Shep S.  
VP Merchandising  
Retail  
Used the software for: 1-2 years

### "Sweetwater User/Admin Review"

May 12, 2020

5.0

Overall great experience.

Pros

Mobile visibility to cards and dashboards.

Cons

Some of the card creation/analyze features are tucked away in interesting/unintuitive spots. Limited display functionality (presentation) with ScreenCloud (really could use a DOMO app for ScreenCloud). Improved sorting functionality for card users is needed. Mega table takes a bit too long to use. Would like to see improved/easier conditional formatting. Would like to see header width functionality.

Review Source

MY

Malone Y.  
IT Manager  
Consumer Goods  
Used the software for: 2+ years

### "Use in Manufacturing Environment"

November 29, 2022

4.0

Pros

Ease of use and customization. Anything can be put together by beast mode.

Cons

Organization and clean up of cards. Our company has more than 1000+ cards on DOMO. It's difficult to clean up.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Domo has allowed the company I work for to gather data that is relevant for our company."

March 9, 2018

3.0

Having data pull in rapidly is essential for a fast-driving company. That is its greatest benefit.

Pros

I like the option to create collections that gather only certain data. The ability to filter certain data and pull in a select number of products is a great advantage to using DOMO.

Cons

It is SO slow. I understand that DOMO is a 'real-time' data analysis software, but it is extremely slow. It makes finding data last minute very stressful.

Review Source

VR

Verified Reviewer  
Financial Analyst  
Computer Software  
Used the software for: 1-2 years

### "A Vital Service for Modern Business"

May 28, 2019

4.0

Pros

Domo doesn't do a lot that is brand new, but it does simplify the process of BI and data visualization. It also is a great tool for dataflows. To the level it is implemented into our company, it has become operational to communicate progress on a number of levels in the business. They also have excellent customer support.

Cons

Every once in a while I'll run into a bug that seems relatively obvious. Luckily they're usually addressed at some point.

Review Source

VR

Verified Reviewer  
Digital Strategy & Analytics Manager  
  
Used the software for: Less than 6 months

### "Best for massive enterprise clients"

April 17, 2018

3.0

It was interesting to see how all of the APIs connect and get pulled into cards. Seeing what fields were available was a nice peek into that complex world.

Pros

Real-time analytics and reporting is awesome! Having a desktop dashboard as well as an app is convenient as well. If multiple departments in your organization need this type of automated reporting, (and none of them are excel wizards) it is rather nifty to use Domo.

Cons

Very expensive unless you're using it in all departments of your company. Takes a little while to acclimate to the language/software used to create dashboard "cards".

Review Source

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