# Page 9 | Domo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Domo the right Business Intelligence solution for you? Explore 330 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119119/Domo/reviews --- Domo 4.3 (330) [View alternatives](https://www.capterra.com/p/119119/Domo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 9 - Reviews of Domo ## Showing most helpful reviews Showing 201-225 of 330 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Spare Part Sales Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Domo Review" December 18, 2019 3.0 Overall my experience with DOMO is fine, I am able to navigate myself to the information I need, I do however have a lot to learn. Pros This is an interesting software, I am currently familiarizing myself with it, there are lots of different information modules available to use, tons of charting, sales, ETC. Cons My least favorite thing about DOMO is simply trying to figure everything out. There's a ton of information to utilize and I haven't used it enough to mater it at this time. Review Source BA Bruno A. Senior HR Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Report dati " December 10, 2023 5.0 Pros Provato per l'uso di una piattaforma per centralizzare e visualizzare un report di dati. Cons Poco conosciuto e poco utilizzato nelle aziende. Review Source JV Jeet V. Program Manager Computer Software Used the software for: 1-2 years ### "Domo for Analytics and Visualization" October 4, 2022 4.0 Pros 1\. Cloud based 2. Good training and documentation 3. Real time reporting 4. Provides good performance on datasets greater then million rows. 5. Ability to create complex reports Cons Except for high price per license there are no issues Review Source KG Kevin G. Vice President, IT Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Changed the face of BI for our organization" August 17, 2017 5.0 Quick ability to see daily PKI information, operational stats and ability to check overall business health in a near real time basis. Pros The software is easily configurable. Extremely powerful toolset giving us the ability to quickly create cards and expose areas in a real time way that either present challenges or need immediate attention. Cons The learning curve can be steep depending on the expertise you have on your team. Though much of this can be overcome through Domo's training offerings. Review Source TA Tracy A. Owner Luxury Goods & Jewelry Used the software for: 6-12 months ### "Great analytical tool for assessing your business" March 14, 2018 5.0 Pros Domo allows me to see all aspects of my business together in one place. It's extremely helpful and being able to see everything that I need to do without having to switch back and forth from one program to another or download many sources of data to excel to analyze them together. Cons The cost for this program feels a little steep for my budget but for a company that was a little bigger it would not be a stretch at all. Review Source PL Pieter L. Marketing Technologist Hospital & Health Care Used the software for: Less than 6 months ### "Quick and Easy Setup" February 21, 2019 5.0 Been using domo for about three months pretty hard core. I was able to use SQL to normalize job titles to help get an idea of conversion by title. That's just a small slice of what we're trying to do. Pros How easy it is to get data into the tool. They have some quick easy reports to display which work well for many of your social platforms. Syncing our Marketo instance was easy how things are customize you can get some value out of the pre-built reports but things need to be fine tuned. Also the objects are easy to choose and sync. combining data is easy. building custom fields is pretty easy. I haven't used SQL in some time and i was able to easily build IF Then formulas. Cons I do wish each data set could sync more values over. But you can join then in the system. Dashboard layout could use a face lift. Review Source RF Richard F. Program Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Domo Helped the Boomers at my Company Value Data" July 14, 2017 5.0 Data drives a business, bottom line. Pros Domo helped us move away from manually compiling reports from various sources and made it a one point solution. Cons The baby boomers at my company do not trust this "internet stuff" so adoption has been slow. However they are finally coming around thanks to the power of Domo. Review Source VR Verified Reviewer Technology Business Management Consultant - Technology Finance Insurance Used the software for: I used a free trial ### "Light years behind Tableau" January 9, 2019 1.0 I have a lot of experience using business intelligence software to visual complex datasets to my clients and this product does not compare to its competitors. I will not be using this software anytime soon. Pros I honestly do not have many postive things to say about this product. I tested this product on a trial basis recently to see if it was a viable solution to replace our dependency on tableau, but it did not live up to my expectations. The one thing I do like about this product vs. tableau is that it is much cheaper. Cons In comparison to tableau, the user interface is lacking. Tableau is all about not interrupting developers "flow" as they craft their data visualization. Domo, on the other hand, is clunky and not user friendly. It's unclear to me how they differentiate themselves from tableau... Review Source SP Seung P. analytics Internet Used the software for: Less than 6 months ### "post purchase support lacking" August 5, 2019 2.0 If you have any issues with the tool that involves the actual DOMO team to help, you are out of luck. They are very pleasant to speak with but there are no action and do not deliver anything you have asked for. there are many examples of this but the most recent one is we have issues with FB data and need DOMO to update their connector. Ticket has been raised and was brought to the account and customer success manager on June 6 and its now August 5 and still do not have an updates. Keep hearing "let me check on it and get back to you"... I regret recommending this product to the client Pros The ETL is pretty simple to learn. implementation consultant (that's NOT DOMO) is pretty responsive, if you get a good company Cons Not the best option for agencies that support different clients. Connectors are always intuitive Customer Success manager and account services lacks service. Review Source BA Brian A. Project Manager Civil Engineering Used the software for: 6-12 months ### "Great Producet" June 19, 2024 5.0 Pros I love using Domo. It is a great product that gets the job done well. Cons It is a little expensive and can be hard to customize. Review Source David B. IT Operations Management Intern Telecommunications Used the software for: 6-12 months ### "Appealing to the eye, Functional and useful, effective" April 6, 2018 4.0 Pros The look of the "Windows 8-8.1"-esque GUI was appealing to me. Everything works as it should. Overall, it is great for small-medium sized projects. Cons This is not the most appealing tool to use for larger projects because overall the lower user friendliness means more pointing, clicking, and typing. This could get cumbersome when things get bigger. Review Source BB Ben B. Director of Marketing Financial Services Used the software for: 6-12 months ### "Great for executive high level use" January 14, 2016 3.0 Pros Their report builders, after a short learning curve, are very powerful for building charts and other high level type reports that executives typically like to see. The charts are attractive and there is also a slideshow function that you can use to put your charts up on a public monitor in your workspace. Pretty slick charts. Cons Domo isn't as good as Salesforce or straight database queries for actually manipulating the data. Also, the alerts functionality is weak - not enterprise ready yet. For example, if you want to create an alert to simply email you a report every morning you can't do that. You can only do alert emails based on a data point going above/below a bound, changing in some way, etc. So, no scheduled reports. Also, the integrations with third party software such as Hubspot or Google Analytics is lacking. The Hubspot integration is seriously broken and even though the Google Analytics integration works it's not very customizable or useful. Review Source VR Verified Reviewer Senior billing specialist Accounting Used the software for: 6-12 months ### "Domo" November 18, 2019 4.0 n/a Pros My company uses Domo to track assets for our advisors to confirm if they receive a credit on their bill. Domo is super helpful to maintain and track this information Cons Domo is not always updated. Also , you are only able to look at the 5 most recent days, which sometimes it would be helpful if we could go back further to find out specific information that is needed or required Review Source DG Dillon G. Advisor Development Team Computer Software Used the software for: 2+ years ### "Metrics and Data Galore!" January 29, 2019 5.0 Pros We now have insight into so many aspects of our metrics. This is great to show our team and others visuals of how we're doing as a team. Cons I'd love to see some alternate coloring options. The standard blue used is a bit humdrum at times. Other than that, it's great. Review Source EL Ezequiel L. Customary Care Analyst Retail Used the software for: 2+ years ### "Opened up our communications " March 22, 2017 4.0 Thanks to Domo we are able to provide company wide statistics and analysis results through our company without the need to install and maintain expensive software in our team member's stations. Domo has provided us with an innovative and effective way to share. Pros No need for extra software. Cons Would like to see more features. Review Source CK Cédric K. Marketing and communication Banking Used the software for: 6-12 months ### "Good tool for creating dashboard" January 4, 2023 4.0 Pros Domo is an excellent software to create dashboards. It is simple and accessible to all. Cons The customer support is not very good and lacks professionalism, but I didn't find any inconvenience with the products themselves Review Source CG Carter G. Growth Primary/Secondary Education Used the software for: 1-2 years ### "The most frusutrating BI tool in the world. " December 8, 2017 1.0 Please do not use Domo. Pros Customer support does answer questions when you email them. If you put in enough effort, you can make clear cards for various stakeholders. Cons It's impossible to use. You can't query anything, to solve this they built a product called "beastmode" which is difficult to use. I've used tons of BI tools over the years, Periscope easily being the best. And Domo easily being the worst. Review Source Rafael B. Digital Marketing Analyst Real Estate Used the software for: 1-2 years ### "The Domo for your business" November 4, 2019 4.0 Pros Domo will function as a hub for your business, it could gather information from various sites or social media sites you frequently use as long as the API from these sites hasn't changed or allows them. You're able to create dashboards, charts and so on with DOMO and export them easily but for the more complex task, you might need the bare minimum knowledge of programming. Cons The software is not easy to get a hang on, and in some instances the information it'll pull is not the information you're looking for. Review Source WM Wendy M. QC Financial Services Used the software for: 1-2 years ### "Easy to Read" November 30, 2022 5.0 No problems that I have found there were not able to be reworked until fixed. I can give my ideas to those who set up the program and if agreed upon will be made to the software Pros The graphs make it easier to make sure that goals are met for each category or program Cons Hard to find what I was looking for at first Review Source VK Vivek K. Senior Data Analyst Insurance Used the software for: 6-12 months ### "It is a good tool when you have simple Reporting Requirements." June 22, 2017 3.0 Pros one of the best feature is using cloud which gives it more flexibility to access data anywhere. Graphs are easy to build. Data is pushed and retrieved faster. Cons It is not at all developer friendly, and it does not provide the details about the error when you build a logic for run time. No Filter saving option on the Cards or on the collection. you need to create new pages or sub pages each time if you have a card or group for same filter condition. Very limited features for Pivot type of reports. Review Source JB Justin B. Account Manager Security and Investigations Used the software for: 1-2 years ### "Thoughts on DOMO" May 5, 2020 5.0 Pros It is very easy to navigate. It features all my reports for scheduling and billing in one program Cons Nothing of note. I am very satisfied with the program. Review Source JP Julianna P. Research and Development Supervisor Health, Wellness and Fitness Used the software for: 1-2 years ### "Domo Review " December 26, 2023 5.0 Pros That you can customize the dashboards and that it presents the data in a well organized fashion. Cons There is nothing that I dislike about using Domo. Review Source BR Brandon R. Asm Retail Used the software for: 1-2 years ### "Domo review" May 1, 2020 5.0 Love it can see everything to get the job donw Pros Very straight to the point easy to read and review Cons To many pages need faster break down of what we want to see Review Source JG Julie G. IT Director Civic & Social Organization Used the software for: Less than 6 months ### "Excellent BI Tool! " January 23, 2017 5.0 Our organization introduced DOMO into our organization in 2014 and it has been instrumental in making business decisions. The product itself is intuitive, attractive, and robust. There are a number of data sources that already have API links making it easy and seamless to feed data into DOMO from other SaaS products. Pros Key Performance Indicators, Mobile App, Alert System when metrics fall below a programmed number, integrated chat about specific cards, and customer support is bar-none! DOMO has made an easy platform to write and edit reports. Cons When we went live with DOMO we were not able to fully optimize and leverage the information that the analytics provided due to the software not being HIPAA compliant. However, in recent months DOMO has engaged in a BAA which has allowed us to pull back the proverbial curtain and really dig into our data to influence important changes in our organization. Review Source JM John M. Sys Adm Plastics Used the software for: 2+ years ### "DOMO is an expensive middle-tier platfrom" October 18, 2018 3.0 Domo was a good product when we started three years ago, but it was steadily gone downhill since then. Pros It's completely in cloud and accesible from anywhere Cons The core for domo is slow and poorly managed. 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