# Domo Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Domo Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Domo Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/119119/HubSpot-Marketing-Hub --- # Domo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 7, 2025 Written byEduardo Garcia Eduardo Garcia Eduardo Garcia is a content analyst at Capterra, covering research on new technologies and specializing in retail and healthcare. His research has appeared in The Times, Wired UK, Tech Radar, Customer Experience Magazine, the NHS and Computer... [See bio & all articles](https://www.capterra.com/resources/author/eduardo-garcia/) Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) Eduardo Garcia is a content analyst at Capterra, covering research on new technologies and specializing in retail and healthcare. His research has appeared in The Times, Wired UK, Tech Radar, Customer Experience Magazine, the NHS and Computer Weekly. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Domo Domo Overview: ### Key takeaways Insights from verified Capterra reviews Domo is a business intelligence platform used mainly by small businesses and enterprises in industries such as automotive and construction. The software helps teams build dashboards and visualize data from tools such as Excel and NetSuite. Users value its ability to unify data sources and automate reporting, though many cite pricing complexity and support limitations. In 2024, Domo added ResponsibleGPT for secure AI-powered insights. ### Our verdict Domo suits teams that need frequent, visual access to performance data without heavy coding. Its no-code ETL (extract, transform, load) and dashboard tools help non-technical users build reports quickly, but buyers should expect a learning curve and occasional delays in data refresh. Pricing tied to dataset usage may limit experimentation, yet the platform delivers strong value for firms prioritizing centralized insights. Overall rating Based on 329 user reviews Reviews sentiment Positive 85% Neutral 11% Negative 4% Pros & cons Intuitive, flexible user interface Comprehensive real-time data visualization Slow, unhelpful customer support High and complex pricing Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Domo alternatives Domo may not suit teams seeking simpler interfaces, lower-cost reporting tools, or more responsive customer support. If your business needs flexible pricing or faster onboarding, exploring other financial reporting platforms could offer a better fit. Highest Rated [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [4.7 (8,089)](https://www.capterra.com/p/177042/Google-Analytics/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/177042/Google-Analytics/) [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting price $30.00 Per User, Per Month [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,869)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month [Learn More](https://www.capterra.com/p/176586/Power-BI/) [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,348)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month [Learn More](https://www.capterra.com/p/208764/Tableau/) [View all alternatives](https://www.capterra.com/p/119119/Domo/alternatives/) ## Who uses Domo? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive, flexible user interface 84% positive reviews out of 103 Most users report the user interface simplifies navigation, customization, and collaboration, streamlining data access and reporting. Muhammed S IT Director, 51 - 200 employees. "The interface looks great and is very suitable for users with little background in data tools." Slow, unhelpful customer support 45% negative reviews out of 47 Some users report customer support is slow, often unresponsive, and requires extra payment for adequate assistance. Steven E Owner, 51 - 200 employees. "Sadly, our service reps will not assist us with numerous questions to get our businesses integrated." Comprehensive real-time data visualization 92% positive reviews out of 66 Reviewers feel data visualization is intuitive, centralizes diverse data, and enables quick, impactful visual storytelling. Ram D Chief of Party, 201 - 500 employees. "With Domo,it is simple to create stunning data visualizations in real-time." High and complex pricing 69% negative reviews out of 32 Most reviewers describe pricing as expensive, with additional costs and limited affordability for smaller organizations. Mac B BIM, 11 - 50 employees. "New pricing update based off token usage will be troubling." Efficient, shareable dashboards 86% positive reviews out of 29 Most reviewers indicate dashboards are easy to build, customize, and distribute, supporting real-time, role-specific insights. Aaron W Sr Data Analyst, 201 - 500 employees. "Domo has proven to be more efficient to build dashboards, while being easy to use to bring non-BI users into the fold." ## Domo's interface Domo’s interface supports fast dashboard creation with customizable layouts and visual clarity, but reviewers note that setup can be complex and some elements—such as resizing cards or filtering large datasets—can feel clunky or slow to respond. 1+ Eduardo Garcia You’ll likely appreciate how quickly your team can build and share dashboards, but expect some friction when resizing visuals or filtering large datasets; reviewers say the interface becomes efficient once you learn its quirks, especially for recurring reporting tasks. Ease of Use 4.1 (326) 4.1 Based on 326 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Eduardo Garcia Domo’s top-rated features work together to simplify how teams access, organize, and present data. The platform’s strength lies in helping users move quickly from raw inputs to actionable insights, even if setup and support require extra attention. Features 4.3 (324) 4.3 Based on 324 reviews The Domo features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Multiple data sources 4.6 (53) 53 reviewers rated this feature Connect and blend data from internal databases, SAP, Salesforce, HubSpot, and marketing platforms. Reviewers highlight the ease of centralizing supplier and business data for reporting, with prebuilt connectors and a straightforward ETL process. Reporting/Analytics 4.5 (60) 60 reviewers rated this feature Generate organized, visually clear reports with export options to Excel. Reviewers use analytics to guide decisions and track performance, though some mention a learning curve and note that reporting is functional but not exceptional. Dashboard creation 4.4 (43) 43 reviewers rated this feature Build dashboards with customizable cards and charts that update automatically. Reviewers value the clean layout and ability to quickly interpret metrics, though initial setup can be complex. Dashboards reduce the need for repeated presentations. Data visualization 4.4 (102) 102 reviewers rated this feature Create visualizations using a wide variety of chart types and tools such as Beast Mode and Analyzer. Reviewers describe visuals as clean and easy to interpret, though resizing can be inconsistent and setup may require effort. Data import/export 4.3 (63) 63 reviewers rated this feature Import data manually or via automated feeds from CRM systems; export in multiple formats. Reviewers find the process simple and effective, though some report issues with API exports and writeback connector quality. Data connectors 4.2 (86) 86 reviewers rated this feature Access a wide range of connectors for platforms such as MySQL, Salesforce, and HubSpot. Reviewers mention setup can be time-consuming and support for niche tools is limited, with slow response times for troubleshooting. Adrenaline data flows 0 reviewers rated this feature Transform and filter multi-billion-row datasets in minutes using high-speed processing. This feature supports large-scale reporting and dashboard performance, helping teams manage high-volume data without delays or bottlenecks. Dynamic personalized data policies (PDP) 0 reviewers rated this feature Apply data access rules based on user attributes rather than individual permissions. This enables scalable governance across departments, ensuring that sensitive data is only visible to authorized users while reducing manual oversight. Sandbox environment 0 reviewers rated this feature Build and test dashboards, apps, and dataflows in a separate workspace before promoting them to production. This feature supports experimentation and quality control, allowing teams to iterate without disrupting live environments. Brand kit 0 reviewers rated this feature Customize the platform’s interface to match your company’s branding. This includes logos, colors, and fonts, helping teams maintain visual consistency and build trust when sharing dashboards across departments. ResponsibleGPT 0 reviewers rated this feature This secure AI chat interface helps users complete small tasks and get advice using natural language prompts. It includes a dashboard that tracks engagement, satisfaction, and query types for better insight into usage. (March 2024) AI model inference tile 0 reviewers rated this feature Integrate third-party AI models directly into Magic ETL workflows. This tile allows users to run inference tasks using external models, enhancing predictive analytics and automation. (July 2024) Nested calculations 0 reviewers rated this feature Users can now reference one Beast Mode calculation within another, streamlining complex logic and reducing duplication. Changes to base calculations automatically update dependent ones. (March 2024) Domo cleanup for workflows 0 reviewers rated this feature This feature identifies unused BI content and surfaces it in a dashboard, helping teams maintain a clean, relevant environment. It supports better governance and reduces clutter. (March 2024) All key features (147) Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities 0% of 0 reviewers... Define levels of authorization for access to specific files or systems 54.17% of 24 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... One-off queries made on an as-needed basis 0.00% of 1 reviewers that rated this feature as important or highly important Generate one-off reports that meet information requirements 71.43% of 7 reviewers that rated this feature as important or highly important Transform and filter multi-billion-row datasets in minutes using high-speed processing. This feature supports large-scale reporting and dashboard performance, helping teams manage high-volume data without delays or bottlenecks. 0 reviewers rated this feature A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users 0% of 0 reviewers... Integrate third-party AI models directly into Magic ETL workflows. This tile allows users to run inference tasks using external models, enhancing predictive analytics and automation. (July 2024) 0 reviewers rated this feature Software program that continuously adjusts its behavior based on observed data 0% of 0 reviewers... System alerts about the need to escalate an issue or request 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 12.50% of 8 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0.00% of 2 reviewers that rated this feature as important or highly important Build unique software tools based on your specific requirements 0% of 0 reviewers... Track, manage and store the applications of potential future members, customers or candidates 0.00% of 2 reviewers that rated this feature as important or highly important Machine learning method, based on rules, to find interesting relationships between variables in large databases 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 0% of 0 reviewers... Compare key metrics for the business against prominent players in the industry 0% of 0 reviewers... Customize the platform’s interface to match your company’s branding. This includes logos, colors, and fonts, helping teams maintain visual consistency and build trust when sharing dashboards across departments. 0 reviewers rated this feature Create budgets based on historical data and future projections 0% of 0 reviewers... Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances 0% of 0 reviewers... Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. 0% of 0 reviewers... Provides a channel for team members to share media files, communicate, and work together 38.46% of 13 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 0% of 0 reviewers... Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting 100.00% of 1 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads 0% of 0 reviewers... Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... A collection of customer information such as contact details, demographics, previous interactions, etc. 0.00% of 2 reviewers that rated this feature as important or highly important Visualize and analyze customer experience across all touchpoints and channels 0% of 0 reviewers... Add customized logos and colors to align with company branding 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of dashboards 50.00% of 6 reviewers that rated this feature as important or highly important Alter the layout and content of reports 50.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 0.00% of 1 reviewers that rated this feature as important or highly important Create labels for products that contain required information such as colors, sizes, dates, etc. 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 45.45% of 22 reviewers that rated this feature as important or highly important Creation and customization of dashboards 63.64% of 44 reviewers that rated this feature as important or highly important Build dashboards with customizable cards and charts that update automatically. Reviewers value the clean layout and ability to quickly interpret metrics, though initial setup can be complex. Dashboards reduce the need for repeated presentations. 43 reviewers rated this feature Assemble data from multiple sources 0% of 0 reviewers... Analyze survey results via statistical testing or crosstabs directly within the software 50.00% of 2 reviewers that rated this feature as important or highly important Merge data from multiple sources to a single data set 0% of 0 reviewers... Import, collect, and capture data from multiple sources 50.00% of 14 reviewers that rated this feature as important or highly important Removes data that is incomplete, inaccurate, or irrelevant from a dataset 0.00% of 1 reviewers that rated this feature as important or highly important Domo offers a wide range of pre-built data connectors, making it simple to integrate sources like MySQL, Salesforce, and HubSpot. Users think setup is generally easy and code-free, but some report missing connectors, slow support, and time-consuming configuration. 64.37% of 87 reviewers that rated this feature as important or highly important Access a wide range of connectors for platforms such as MySQL, Salesforce, and HubSpot. Reviewers mention setup can be time-consuming and support for niche tools is limited, with slow response times for troubleshooting. 86 reviewers rated this feature Discover and connect variety of data sources to the application for analysis 33.33% of 3 reviewers that rated this feature as important or highly important Automatically retrieve and pull information from documents, websites, images, data sets, and other sources 83.33% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications 52.38% of 63 reviewers that rated this feature as important or highly important Import data manually or via automated feeds from CRM systems; export in multiple formats. Reviewers find the process simple and effective, though some report issues with API exports and writeback connector quality. 63 reviewers rated this feature Combining data from different sources and providing a unified view 66.67% of 3 reviewers that rated this feature as important or highly important Ability to handle large datasets 50.00% of 2 reviewers that rated this feature as important or highly important Move from one database to another, or upgrade the version of database software being used 66.67% of 3 reviewers that rated this feature as important or highly important Establish guidelines about how much and what kind of data can be stored in the repository 54.17% of 24 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy 80.00% of 5 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 66.67% of 9 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. 75.00% of 4 reviewers that rated this feature as important or highly important With Domo’s data visualization capabilities, you get a broad selection of customizable, intuitive charts and dashboards. Reviewers appreciate the organized interface, easy-to-read graphics, and the ability to drill down, though some mention dashboard design can be complex when resizing. 66.99% of 103 reviewers that rated this feature as important or highly important Create visualizations using a wide variety of chart types and tools such as Beast Mode and Analyzer. Reviewers describe visuals as clean and easy to interpret, though resizing can be inconsistent and setup may require effort. 102 reviewers rated this feature Data vault where data is aggregated for later distribution to applications. 0% of 0 reviewers... Manage the processes involved when making the application ready for use 40.00% of 5 reviewers that rated this feature as important or highly important Register and perform initial device setup 0% of 0 reviewers... This feature identifies unused BI content and surfaces it in a dashboard, helping teams maintain a clean, relevant environment. It supports better governance and reduces clutter. (March 2024) 0 reviewers rated this feature Assemble applications and processes by dragging over and arranging pre-built components 80.00% of 5 reviewers that rated this feature as important or highly important Apply data access rules based on user attributes rather than individual permissions. This enables scalable governance across departments, ensuring that sensitive data is only visible to authorized users while reducing manual oversight. 0 reviewers rated this feature Integrate with existing ERP systems 0% of 0 reviewers... Process of extracting, transforming, and loading data 0% of 0 reviewers... Process of extracting and moving data from multiple sources to a single and unified database 0% of 0 reviewers... Generate reports to assess the financial performance of an organization 0% of 0 reviewers... Form predictions based on past and present data/trends 33.33% of 3 reviewers that rated this feature as important or highly important Perform various mathematical calculations using the data 64.58% of 48 reviewers that rated this feature as important or highly important Method of analysis that visualizes the series of events that lead towards a defined goal. 0% of 0 reviewers... Centralized accounting record which tracks all financial transactions 0.00% of 4 reviewers that rated this feature as important or highly important Allows employees to set and manage work or career related goals 0% of 0 reviewers... A visual way of interacting with an application or operating system using items such as windows, icons, and menus 0% of 0 reviewers... Automates core HR functions such as talent management, employee evaluation and learning management 0% of 0 reviewers... Blending and analysis of large data sets without moving data out of a database. 0% of 0 reviewers... A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time 50.00% of 2 reviewers that rated this feature as important or highly important Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. 0% of 0 reviewers... An application for source code editing, compiling, and debugging 0% of 0 reviewers... Embed/link applications into third party software so it can be accessed within a third party system 0% of 0 reviewers... Identify which applications need to exchange data and enable these data connections 25.00% of 4 reviewers that rated this feature as important or highly important Edit and personalize data view as needed 0% of 0 reviewers... Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments 100.00% of 1 reviewers that rated this feature as important or highly important Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity 50.00% of 4 reviewers that rated this feature as important or highly important Tracking the status of previously identified performance measurements 43.48% of 46 reviewers that rated this feature as important or highly important Reports specific to marketing and associated campaigns 0% of 0 reviewers... Looking at data from different sources and finding possible duplicates, or identical matches 0% of 0 reviewers... Collect and maintain structured information that describes data or content 50.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 0% of 0 reviewers... View and present dashboard on mobile devices 50.00% of 2 reviewers that rated this feature as important or highly important Access reports on mobile devices 0% of 0 reviewers... Two-way actions and communication between multiple users in real time 0% of 0 reviewers... Allows users to manage data from a number of sources 69.09% of 55 reviewers that rated this feature as important or highly important Connect and blend data from internal databases, SAP, Salesforce, HubSpot, and marketing platforms. Reviewers highlight the ease of centralizing supplier and business data for reporting, with prebuilt connectors and a straightforward ETL process. 53 reviewers rated this feature Analysis of data sets that contain more than one variable 0% of 0 reviewers... Users can now reference one Beast Mode calculation within another, streamlining complex logic and reducing duplication. Changes to base calculations automatically update dependent ones. (March 2024) 0 reviewers rated this feature Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data 0% of 0 reviewers... A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 16.67% of 6 reviewers that rated this feature as important or highly important Predict future data based on historical data sets 0.00% of 5 reviewers that rated this feature as important or highly important Share dashboard screen within private user groups 0% of 0 reviewers... A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time 0% of 0 reviewers... Evaluate the degree to which business operations bring monetary gains 0.00% of 3 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation 0% of 0 reviewers... Plan and coordinate all the resources, costs and time needed to execute assignments 0% of 0 reviewers... Publish dashboard publicly on various platforms 0% of 0 reviewers... Share pre-configured sets of data organized and presented in a specific manner with the organization 80.00% of 5 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 100.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time 82.35% of 17 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 83.33% of 6 reviewers that rated this feature as important or highly important Analysis to understand which of the independent variables are related to the dependent variable 0% of 0 reviewers... Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Access work applications remotely, for when working away from the office and/or traveling 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 42.86% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 64.52% of 62 reviewers that rated this feature as important or highly important Generate organized, visually clear reports with export options to Excel. Reviewers use analytics to guide decisions and track performance, though some mention a learning curve and note that reporting is functional but not exceptional. 60 reviewers rated this feature This secure AI chat interface helps users complete small tasks and get advice using natural language prompts. It includes a dashboard that tracks engagement, satisfaction, and query types for better insight into usage. (March 2024) 0 reviewers rated this feature Set & manage permission levels based on user roles and restrict access to only authorized individuals 0.00% of 1 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies 0% of 0 reviewers... Build and test dashboards, apps, and dataflows in a separate workspace before promoting them to production. This feature supports experimentation and quality control, allowing teams to iterate without disrupting live environments. 0 reviewers rated this feature Set a time to generate routine reports automatically 33.33% of 3 reviewers that rated this feature as important or highly important Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions 33.33% of 3 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 48.89% of 45 reviewers that rated this feature as important or highly important Manage and control the security aspects of an organization's digital assets, resources, and operations 0% of 0 reviewers... Access, combine, transform, and store data without the help of an IT department 50.00% of 4 reviewers that rated this feature as important or highly important Generate reports on your own without IT involvement 100.00% of 3 reviewers that rated this feature as important or highly important Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral 0% of 0 reviewers... Display aggregated data points on one page for a bird's eye view assessment 0.00% of 4 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once 100.00% of 1 reviewers that rated this feature as important or highly important Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access 0% of 0 reviewers... Apply statistical/mathematical models to sets of data 75.00% of 4 reviewers that rated this feature as important or highly important Assess the performance of a method by picking a random sample from a normal distribution 0% of 0 reviewers... At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them 0% of 0 reviewers... Monitor and visualize trends across live data streams 0% of 0 reviewers... Sample files or documents that could be customized as needed or used as is 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 100.00% of 2 reviewers that rated this feature as important or highly important Series of data points indexed in time order 0% of 0 reviewers... Review data from past periods to reveal recurring tendencies and predict future performance 0% of 0 reviewers... Visually identify direction of development and areas that require attention 0% of 0 reviewers... Interact with data visualization elements, such as charts and graphs, to drill down into data 33.33% of 3 reviewers that rated this feature as important or highly important Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. 0% of 0 reviewers... Use visual elements such as pre-built blocks and/or shapes to assemble a model or design 0% of 0 reviewers... Create, design, and visually represent processes within the software 0% of 0 reviewers... Graphical representation of data or processes 0% of 0 reviewers... Allows the integration of data between different web services 0% of 0 reviewers... An extended application or connector that enables users to perform additional services with their current set of tools 0.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 33.33% of 12 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Eduardo Garcia Domo’s top-rated features work together to simplify how teams access, organize, and present data. The platform’s strength lies in helping users move quickly from raw inputs to actionable insights, even if setup and support require extra attention. Features 4.3 (324) 4.3 Based on 324 reviews ## Pricing Contact vendor for pricing. Domo uses a credit-based model that scales with usage, not seats. SMB buyers budgeting around $100 per user, per month may find pricing higher depending on data volume and automation needs. ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/119119/Domo/pricing/) Eduardo Garcia Senior Content Analyst Domo’s pricing shifts focus from user count to platform usage, which can benefit teams with high data needs but may require careful monitoring to avoid overages. Value for money 4.0 (239) 4.0 Based on 239 reviews ## Integrations Domo integrates with finance and productivity tools to centralize reporting and streamline workflows. Our analysis of user reviews highlights Excel and NetSuite as the most frequently used integrations. Popular integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Docusign](https://www.capterra.com/p/121506/Docusign/) Eduardo Garcia Senior Content Analyst Connecting Domo with tools such as Excel and NetSuite helps your finance lead unify data sources, reduce manual exports, and speed up reporting cycles. These links include a mix of native and third-party connectors for flexible setup. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (257) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (257) 4.0 Based on 257 reviews ## User reviews Overall rating 4.3 Based on 329 reviews Filter by rating 5(167) 4(111) 3(36) 2(6) 1(9) Mentioned topic Sorted by most recent BM Brian M. Data Analyst Computer Networking ### "My time with Domo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2026 I thought my experience was great. Easy to learn the basics while advanced features were a bit more difficult. Pros Domo makes it really easy to bring all your data together in one place and visualize it quickly. The dashboards are clean and interactive and was fairly easy to learn. Cons While basic dashboards are easy, the advanced features and integrations can take time to master. It can feel intimidating at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joseph E. Ecommerce and IT Manager Health, Wellness and Fitness ### "Great if you have the time to set it up" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 24, 2025 I had a lot of DOMO demos then tried using the product for a month or so. I tried connecting some things but ultimately gave up as I couldn't figure it out. Pros I love how much you can do with it. DOMO is very advanced as you can connect just about any platform to it and visualize it anyway you want. Cons I don't like how much the cost can add up and how much time it takes to set up everything the way you want it to. Switched from [Northbeam](https://www.capterra.com/p/10003962/Northbeam/) We thought DOMO could integrate more tools and show more data but we decided to switch back to Northbeam. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Creed S. Director of Data Analytics and Systems Medical Devices ### "With Domo, ANYONE can put their data to great use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 It's so easy to use, it's really powerful, and it can really make a difference to an organization that is looking to better utilize it's data. On the other hand, it can really get expensive if you don't put in the effort to govern your costs. Domo needs to improve its consumption controls. Pros It's one of the most robust and user-friendly data and BI platforms. I can connect to any number of systems, transform data, and visualize it literally within minutes. Cons Domo's new consumption pricing model solves the problem of paying for numerous extra features, and it brings a lot of flexibility to allow customers to control their costs. However, because Domo is so user-friendly, it's really difficult to keep the costs from spiraling out of control because of the "democritization" of data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Steven E. Owner Industrial Automation ### "Over Promise-Under deliver " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 14, 2025 Unfortunately we were sold on on numerous promises and features that have never come to fruition. They have no problems billing us for the lack of service. Pros The theory of it. I had used Domo in a previous role and we had a data analytics specialist in-house that integrated all our business to utilize this platform. Cons Horrible customer service. Sadly, our service reps will not assist us with numerous questions to get our businesses integrated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Eleanor B. Senior Specialist, Education Programs Non-Profit Organization Management ### "Nice to look at, not the easiest to navigate" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 May 27, 2025 Pros The data it puts out is fairly easy to digest, and you can make edits to the cards in real time. It's also easy to collaborate with colleagues on projects within Domo. Cons The interface itself isn't the most intuitive. Trying to navigate to different boards/projects can feel a bit jumbled at times. It can also be confusing figuring out how to request to join a card/project if you don't know who the owner is, or having to contact them outside the platform since the notification system doesn't always seem to... notify people. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jaden R. Physical assistant Hospital & Health Care ### "Domo is a powerful business intelligence platform that provides visualization " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 24, 2025 Pros I find the data analysis capabilities in Domo particularly useful. The platform allows me to inspect and transform data easily, enabling me to uncover trends and patterns that inform our business strategies Cons At first Domo is very difficult to navigate asides of this learning curve no issues Switched from [Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/) Zoho is too cost for our company that’s why we switched Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Joy K. Account Coordinator Pharmaceuticals ### "Work can be stressful - but DOMO can help!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2025 My overall experience with DOMO is a pleasant one. I have all my main filters saved so I am able to dwindle down to my saved features and I get right to my answer. This help a lot because I work on a lot of accounts so it is tedious work. But DOMO allows me to effectively and efficiently move my workload along! Pros I use DOMO frequently for my job to collect data metrics. I like how easy it is to access DOMO. It's easy to filter down to the exact metric you are looking for down to the date, metric and number amount. I also like how easy it is to export the file into a Microsoft Excel pdf. When I need to send me findings, I always need to attach the DOMO report which is easy to download. Cons DOMO can be a bit confusing and overwhelming to use when you first look at it. But this is because of how detailed it takes you when you are searching for your data. Once you get the hang of it and know how to save your filters, it is a piece of cake to utilize and is very effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jaclyn L. Account Coordinator Marketing and Advertising ### "Extremely organized and easy way to review data!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2025 Over the past year of learning and navigating this system at work I have found data retrieval to be so much easier than before, and extremely more organized. I cannot express how much I appreciate this program. Pros DOMO is a phenomenal program that makes capturing data for the entire company organized and easy to evaluate! We previously used a different operating system and this one is a million times better. It is so easy to navigate and easy to pull the needed reports! Cons I think the "Buzz" section that takes up the entire right side of the screen should have a toggle bar to make that section smaller. In the capacity I use this system I don't typically use the Buzz section so it would be nice if I should hide that section and view more of the screen I actually need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mac B. BIM Consumer Goods ### "Great no-code/low-code BI tool for SMBs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 3, 2025 Great platform for SMB's to level up their BI game. More user friendly to those who may not have any coding/programming experience, but still allows those with technical ability to get the most out of the platform. Pros Does not require any technical skills with their no-code Magic ETL dataflows which is super helpful for scaling a BI team. We are still on a fixed payment term, which has been extended for a few years which is great. Tons of pre-built connectors for Shopify and paid advertising platforms. Cons New pricing update based off token usage will be troubling. Not sure how we would be able to test new dataset builds when we are being charged for each run/update of a dataset. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YM Yogesh M. Sr. Data Specialist Retail ### "Good Data Visualization Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 17, 2025 Pros It provided a good and easy to manipulate data visualization platform. Cons Etl functions and heavier dashboards slowed the entire page down and was difficult to work with Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119119/Domo/reviews/) ## FAQs Yes. Domo offers a HIPAA-compliant environment as part of its enterprise support packages. This includes secure data handling and privacy controls aligned with healthcare compliance standards. Yes. You can upload on-premise data using Domo Workbench, a utility that connects local systems to the cloud platform for secure data ingestion and transformation. Yes. Domo supports automated data refreshes using scheduled workflows and connectors. However, datasets may not show as updated if the underlying data hasn’t changed. Yes. Domo holds ISO/IEC 27001 and ISO/IEC 27018 certifications for information security and cloud privacy, ensuring enterprise-grade data protection. Domo offers over 1,000 prebuilt connectors, including cloud apps, on-premises systems, and custom APIs. These enable unified reporting and reduce manual data entry across platforms. Yes. You can add, rename, reorder, and hide dashboards, including sub-dashboards. Admins can also manage access and lock content to maintain layout consistency. Yes. Domo allows advanced users to build dataflows using SQL and Python within its Magic ETL and Data Science tools, enabling complex transformations and modeling. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Domo ’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Financial Reporting Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-financial-reporting-software-features/) Published April 10, 2024 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) Popular comparisons [Microsoft Power BI vs Domo](https://www.capterra.com/compare/119119-176586/Domo-vs-Power-BI)[Tableau vs Domo](https://www.capterra.com/compare/119119-208764/Domo-vs-Tableau)[Google Analytics 360 vs Domo](https://www.capterra.com/compare/119119-177042/Domo-vs-Google-Analytics)[Looker vs Domo](https://www.capterra.com/compare/119119-169053/Domo-vs-Looker)[MATLAB vs Domo](https://www.capterra.com/compare/119119-125813/Domo-vs-MATLAB)[Zoho Analytics vs Domo](https://www.capterra.com/compare/119119-129749/Domo-vs-Zoho-Analytics)[Google Data Studio vs Domo](https://www.capterra.com/compare/119119-190616/Domo-vs-Data-Studio)[Google Charts vs Domo](https://www.capterra.com/compare/119119-176573/Domo-vs-Google-Charts) [Grow vs Domo](https://www.capterra.com/compare/119119-136247/Domo-vs-Grow)[Sisense vs Domo](https://www.capterra.com/compare/86955-119119/Sisense-vs-Domo)[SAP Analytics Cloud vs Domo](https://www.capterra.com/compare/119119-249571/Domo-vs-SAP-Analytics-Cloud)[Qlik Sense vs Domo](https://www.capterra.com/compare/119119-209809/Domo-vs-Qlik-Sense)[ClicData vs Domo](https://www.capterra.com/compare/119119-145730/Domo-vs-ClicData)[Phocas vs Domo](https://www.capterra.com/compare/119119-141678/Domo-vs-Phocas-Software)[Minitab vs Domo](https://www.capterra.com/compare/109731-119119/Minitab-Statistical-Software-vs-Domo)[Reportei vs Domo](https://www.capterra.com/compare/119119-180418/Domo-vs-Reportei)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)