Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $19.00
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • eTracker
  • www.etracker.com
  • Germany

About eTracker

Software to automate and track the full lifecycle of a customer complaint from registration to response, with space for attachments.


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eTracker Features

  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
  • Social Media Monitoring
  • Survey Management

eTracker Reviews

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