Who Uses This Software?

Publice Safety - Police, Sheriffs, Campus Police, Fire/EMS, District Attorneys

Average Ratings

1 Review

  • 1 / 5

  • 1 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Impact
  • www.impact-sys.com
  • Founded 1980
  • United States

About Impact RMS

Impact RMS is a database tool that includes: data sharing, NCIC, live scan, photo technologies, pin mapping, and alarm billing.

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Impact RMS Features

  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling

Impact RMS Reviews Recently Reviewed!

Junk. Doesn't even import the first generation impact. It's slower.

Apr 07, 2018

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing. I physically hate the second generation Impact. It takes more time than the first generation. It is not easier. The information doesn't import as it should. You have to enter the same information multiple times. The system doesn't work well with the mandated finger print/mug shot systems. The company roll out training is senseless.

Cons: All of it. We paid for it we were screwed. It's absolute junk. I know of at least one agency that stopped using it and went to another reporting system. I wish we would. It's awful. The first generation worked fine. There were a few things I didn't care about the first generation but this second generation is awful.