# RxConnect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RxConnect Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more. Source: https://www.capterra.com/p/119282/RxConnect --- # RxConnect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RxConnect ## What is RxConnect? RxConnect supports key pharmacy functions and processes for behavioral and public health organizations that operate their own pharmacies. Ideal for pharmacists, administrators, and information technology staff, RxConnect is easy-to-use, intuitive pharmacy software that can be deployed as an integrated component of Netsmart's Avatar software solutions or as a standalone application in conjunction with an existing hospital or other healthcare information system. ## What is RxConnect used for? [Pharmacy](https://www.capterra.com/pharmacy-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RxConnect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ntst.com&name=RxConnect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RxConnect 3.0 (3) VS. [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting Price Contact vendor Starting Price $2500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (3) Ease Of Use 4.9 (102) Value For Money 3.0 (2) Value For Money 4.9 (98) Customer Service 3.0 (2) Customer Service 4.9 (96) ## RxConnect alternatives [4.5 (29)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) [4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106399/PrimeRx/) [Plumb’s](https://www.capterra.com/p/10017811/Plumbs/) [4.9 (88)](https://www.capterra.com/p/10017811/Plumbs/reviews/) Starting price $135.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017811/Plumbs/) [BestRx](https://www.capterra.com/p/106390/BestRxWin/) [4.7 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106390/BestRxWin/) ## Pricing Value for money 3.0 (2) ### Starting price Contact vendor for pricing Free trial available Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 3 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent DW Dave W. Director Telecommunications ### "Destroyed my trust" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 10, 2024 Communication is a real problem. They don't understand even the most simple words or spelling or pronunciation of the products they sell. Complete disaster. Pros None. Nothing. Not a single thing. Entirely too difficult to communicate with them. Cons They destroyed my trust in them when I called to pause my order, and they then shipped it three days later anyway. My vet changed the medicine requirements as our needs changed, so I called to pause the order. I told them I would follow up when to place the order. They asked how long and I told them it would probably be a few days before I knew. Instead, they took the opportunity to bill, charge, and ship without my authorization or even confirming with me first. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Clinical Assistant Professor of Ambulatory Care Higher Education ### "Overall, a good software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 11, 2020 Of the pharmacy software I have utilized, this one works well and doesn't leave you looking for much more. Pros I used this software on a daily basis while working in the pharmacy for various purposes - prescription transcription, filling, labeling, and verification. Worked well. Cons Occasional glitches led to the software freezing and needing to be rebooted. Would like to see this program integration prescription pick-up as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2020 Thank you for your review. If the subject of your review was a retail pharmacy, you may have selected the incorrect software solution. Netsmart's RxConnect works primarily with inpatient pharmacies. AC Ashley C. Clinical Research and Regulatory Specialist Pharmaceuticals ### "My Use of RxConnect" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 13, 2017 I used RxConnect daily when I worked in a pharmacy. I worked there for 4 years, and this software was part of my daily routine. I used it to enter, fill and check prescriptions, as well as search patient profiles, check medication interactions, and assist customers with questions about their medications. The only issues I ever had with this system were when it would freeze - which wasn't often. But that could have been attributed to trying to do too many things with the system at once. The system I used was completely computer based, meaning that anytime I need to switch pages or look something up, I had to use the keys on the keyboard to navigate, which took some getting used to. But if I was trying to do too many things at once and hit too many keys, the system would sometimes freeze. Overall, I really liked this system, and once I knew how to use it without a mouse, it made things really simple. It was definitely intimidating the first few times I went to use it, but there were explanations on each page that told me what keys to use in order to get where I needed to be. It's been a while since I've used RxConnect, but I know that if I were to use the system right now, it wouldn't take me long before I could enter a prescription or search a patient profile because of the user friendliness of it. Pros I am a quick typist and quick worker in general. I really like that RxConnect was completely computer based, because it allowed me to focus on the screen in front of me to get my work done. It made things move quickly. I also liked that if there was an error on a script that had been typed it, it was very easy to go back in and fix it. Working in a pharmacy is entirely about time management, and one of the best features about RxConnect was that it allowed us to mark patients as "waiters" or "special." I used these features all the time - "waiters" were waiting, and "special" let me signal to my coworkers that the patient picking up this prescription either a special circumstance. Whether that circumstance was that the pharmacist needed to speak with the patient, or there was something I needed to let the pharmacy tech know, it sent a clear message. In such a fast paced environment, it would be difficult to communicate something that warranted a "special" note to every member of the team. This way, the tech assisting the patient at checkout would see the note and step aside and confirm with me. Cons The only issue I ever had was the freezing. Or if updates were being done to the system it meant that we couldn't use it. But in both of these cases I don't think it would deter anyone from using it altogether. The freezing could be that I was trying to do something too quickly. And updates need to be done! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)