--- title: "OpenLM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpenLM Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/119292/OpenLM/" page_type: "product" language: "en" --- # OpenLM Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OpenLM ## What is OpenLM? OpenLM is a leader in engineering & specialty software license management solutions (saas, node-locked, token). Its innovative solutions enable IT professionals, to get a clear view of the organization's license inventory, effectively manage, monitor, right-size software assets, plan license maintenance & procurement, and optimize the utilization of expensive software licenses. OpenLM fully supports 60+ license managers e.g., FLEXlm, DSLS, IBM, Sentinel & thousands of CAD, BIM, GIS applications. ## What is OpenLM used for? [IT Asset Management](https://www.capterra.com/it-asset-management-software/)[SaaS Management](https://www.capterra.com/saas-management-software/)[License Management](https://www.capterra.com/license-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenLM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.openlm.com&name=OpenLM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpenLM 4.7 (15) VS. [4.7 (138)](https://www.capterra.com/p/136727/Reftab/reviews/) Starting Price $2 Per User, Per Month Starting Price $31.25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 4.7 (138) Value For Money 4.8 (12) Value For Money 4.8 (136) Customer Service 4.8 (13) Customer Service 4.8 (133) ## OpenLM alternatives [4.6 (794)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (12)](https://www.capterra.com/p/133961/Total-Network-Inventory/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (26)](https://www.capterra.com/p/213372/Setyl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (14)](https://www.capterra.com/p/236456/InvGate-Insight/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about OpenLM Overview ### Which roles and teams benefit most from OpenLM? OpenLM is most used by IT managers, system administrators, network administrators, and architecture teams that need visibility into software license usage, compliance, and allocation. Operations and asset management roles use it to control costs and reduce waste, while technical specialists and R&D teams rely on it to ensure access to critical engineering and design applications. Answer based on 12 reviews Overview ### What company size and specific industries is OpenLM built for? OpenLM is designed for SMBs and Fortune 1000 organizations across Oil, Gas, Energy, Automotive, Aerospace, Manufacturing, IT, universities, and government. It fits teams that manage software licensing and asset oversight, including ITAM and SAM professionals, procurement managers, system administrators, business analysts, and engineering leaders. Features and Usability ### What are the key features of OpenLM? OpenLM offers license management and license tracking, supported by a dashboard, real-time monitoring, and activity tracking. It also includes alerts/notifications, audit trail, compliance management, usage tracking/analytics, reporting & statistics, API access, and role-based permissions for controlling software licenses and related assets. Pricing ### How much does it cost and what fees or limitations are included? OpenLM starts at $2 per user per month for the Monitoring plan and $3 per user per month for the Automation plan. A free trial is available. Monitoring includes usage reporting and auditing, while Automation adds alerts, roles and permissions, group usage, and license allocation. Integrations ### Which third-party tools and platforms does OpenLM integrate with? OpenLM integrates with AWS CodeDeploy, Reprise, ServiceNow, and Xensam Xupervisor. These catalog integrations cover deployment, software licensing, IT service management, and software usage monitoring, giving OpenLM connections to key enterprise tools without adding extra integration layers. Getting Started and Support ### What training and onboarding options does OpenLM offer? OpenLM provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide on-demand visual guidance for users getting started. Getting Started and Support ### What customer support options does OpenLM offer? OpenLM provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support experience is available in the catalog data, so support quality, response times, and common frustrations cannot be assessed here. ## Features AI summary Based on 5,511 IT Management reviews Capterra data shows that buyers of IT Management software rank the following features as their top priorities: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Access Controls/Permissions** (**39%**) OpenLM supports **Real-Time Monitoring** and **Access Controls/Permissions**, giving IT teams visibility into system activity and control over who can access key resources. However, it does not offer **Patch Management**. Instead, it provides other important capabilities that reviewers also value, including **Real-Time Notifications** (**43%**) and **Alerts/Notifications** (**38%**), helping businesses respond faster to issues, maintain oversight, and keep IT operations running more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Ad hoc Reporting Generate one-off reports that meet information requirements Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases OpenLM 44 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - License Inventory: Manage license files and packages purchased in a centralized repository - License Management: Track and organize the number of licenses available to the organization - License Tracking: Maintains a history of customer licenses - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Node Management: Allows the software to be used on a particular computer - Portable License: Cross platform license management - Product Activation: Validation procedure for activating software license/programs - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trial License: Manage license during trial period while allowing use of all features - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (13) 4.6 Based on 13 reviews ## Pricing Value for money 4.8 (12) Free Trial [View pricing plan details](https://www.capterra.com/p/119292/OpenLM/pricing/) Monitoring $2.00 Per User,Per Month It includes: - 1-Second Usage Reporting Resolution - Borrowed License Reporting - Denials Reporting - End User Inquiry (Agent) - Feature Usage Report by User - License Expiration Dates - License Usage Reporting and Auditing - License Version and Packaging Information - Multiple License Pool Handling - Remote License Manager Actions – Start / Stop / Refresh - Report Scheduler - Robust Against Network Connectivity Failures Automation $3.00 Per User,Per Month It includes: - Project Usage - Group Usage - Full Roles & Permission - Alerts - License Allocation (Option Files) Value for money 4.8 (12) 4.8 Based on 12 reviews ## Integrations [ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Xensam Xupervisor](https://www.capterra.com/p/177381/Xensam-Xupervisor/)[ AWS CodeDeploy](https://www.capterra.com/p/234418/AWS-CodeDeploy/)[ Reprise](https://www.capterra.com/p/147966/Reprise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (13) 4.8 Based on 13 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(11) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MR Mohamed R. Network Administrator Automotive ### "Neat product with a userfriendly interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2019 Pros all the required information located in one dashboard. easy access to information. The free version gives you a better understanding of the software before you make the purchase decision. Easy installation of the service. Not to forget about the Excellent customer support!!! Cons Would like to see a popup notification function which will help the admins to lookout for service interruptions Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Manager, Applications Delviery Medical Devices ### "Great at Capturing Usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 18, 2019 A great tool that has allowed us to make informed decisions about our licensing needs and allowed us to save money in licensing costs. Pros Enables conversation with the business on licensing needs based on real usage. Cons Some limitations on being able to look at specific locations (workstation selection has a limit) which hinders our ability to isolate usage to our business categories. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Ashin S. BDM Information Technology and Services ### "Software Asset Management using OpenLM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 14, 2019 Pros managing software usage based on total usage Cons more technical sheets & user manuals, more case studies on satisfied customers Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Jatin P. System Admin and O365/Azure Professional Architecture & Planning ### "Excellent Support from Support Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2019 Highly Recommended :) Pros Awesome Reports and UI with good Support Team Cons No Cons - Everything that we need is covered in the Software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RR Rajesh R. IT Manager Aviation & Aerospace ### "OpenLM License manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 8, 2019 Very good. OpenLM team explained the various license management features available succinctly. Pros Integration to Active directory, close and release the license in FlexLM licenses. Useful dashboard, integration of multiple license vendors. Cons No support for LUM or DSLS for CATIA licenses. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS SANDIP S. IT Manager Mechanical or Industrial Engineering ### "Excellent tool to monitor the Rational usage of Software ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2019 Excellent Pros Excellent tool to monitor the Rational usage of Software . Cons Not seen any thing negative to talk about . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Assistant Manager Civil Engineering ### "OpenLM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 8, 2019 Easy to use & setup, provides the neat usage analysis details Pros It monitors the application idle usage, which is lagging in most other software. Cons The interface for business people who doesn't have knowledge about Software jargon could have been better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CO Claude O. BIM Manager Architecture & Planning ### "OpenLM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2019 As a BIM Manager of a firm of over 250 staff, it is very important for me to know how our Autodesk software is being used. We have a mix of AutoCAD\\Revit users and have no efficient way of knowing what our actual software usage is. With OpenLM, I can get real numbers based on actual use of our software licenses. This is critical information for us when making decisions on purchasing licenses. Our initial reporting from OpenLM indicates we have the potential to reduce our licenses by 25%. Pros The variety and detail of the licensing reports and features. And getting actual license usage information. Cons Getting to know the interface and understanding which reports and features were most important to us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DL Damon L. Systems Architect Assoc Automotive ### "Great license management product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 1, 2019 Pros OpenLM is compatible with nearly all network licensing utilities (FlexLM, DSLS, RLM, etc...) On top of this, this their development team is very good about adding requested functionality for customers. Just a quality product at a very reasonable price. Cons While the information supplied is invaluable, we do experience hiccups in monitoring especially when upgrading a license server to a newer version. OpenLM customer support is very good at handling these issues if you provide them with full logging of both the server and broker. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Mark A. UK Information Manager Oil & Energy ### "Excellent support, easy to use software and value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2019 OpenLM makes the reporting and management of our technical licenses much easier. We now have overall visibility of our license estate and can report this to the business very accurately. Pros How intuitive it is to use. No messing about with days and days of configuration and if you do get stuck, support bend over backwards to help you. Cons That we didn't discover it sooner....... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/119292/OpenLM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.