ConnectSmart Kitchen

4 / 5 4 reviews

Who Uses This Software?

Target audiences range from single-unit operators to national chains.


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • QSR Automations
  • www.qsrautomations.com
  • Founded 1996
  • United States

About ConnectSmart Kitchen

ConnectSmart Kitchen (CSK) is the industry leading kitchen display system. Whether you're a single-unit or a large chain, CSK boosts your kitchen efficiency by allowing you to route, delay route, and course meals. With ConnectSmart, you will quickly cut food waste, run custom reports, and build guest satisfaction.


ConnectSmart Kitchen Features

  • Costing
  • For Cafeterias
  • For Healthcare Facilities
  • Free / Reduced Meals
  • Inventory Management
  • Menu Planning
  • Nutritional Analysis
  • Online Payments / Funding
  • Point of Sale (POS)
  • Purchasing
  • Recipe Management
  • Schools
  • Tray Tracking

ConnectSmart Kitchen Reviews Recently Reviewed!

I support the software when the administrator is not available. No major problems to express.

Jul 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the integration it has with Aloha and how easy it is to make changes on the fly. Administering the software isn't hard.

Cons: The system feels outdated and the UI is clunky. While the flexibility is nice, the appearance isn't as appealing as the newer KDS systems such as Revel.

Great Product! Great Support!

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Software is very customizable and the support for the product is tremendous! Our current dataset has a lot going on and the support staff is very knowledgeable and has the experience to dissect issues specific to our environment.

Cons: Only knock is the maintenance for bin counts is only maintainable at the site level in our current version of CSK(3.8)

Overall: Improves efficiency in the kitchen!

Have worked with QSR to expand our KDS platform for Mimi's. Pilot went well, so far so good!

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Our administration team uses this more often than I do, but I hear consistently from them and our operators that the reporting is great and has given managers quality info that has driven efficiency.

Overall: This has allowed our managers to operate more efficiently, drive lower ticket times, and increase the overall guest satisfaction.

I Implement our QSR solution - Its a great product, getting better all the time!

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: CSK delivers the solution we need for our restaurant. The design and functionality meet professional standards and are easy to use. Updates for feature requests are frequent. Support for this product is excellent.

Cons: Some design elements of the Builder need attention.
Manual TeamAssist db distribution (hope to resolve this in 2.0)
Few complaints, but have a couple of feature requests that can resolve all claims.

Overall: many. timing/routing of items, reporting, Micros integration - cloud integration with other QSR products