# Space Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Space Manager the right Self Storage solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119327/Intercom/reviews

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Space Manager

4.7 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Space Manager

Ease of use

4.1

Customer Service

5.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Steve B.  
Sales and Business Development Manager  
Retail  
Used the software for: 2+ years

### "Professional, friendly, helpful and very supportive"

April 19, 2018

5.0

It give me an excellent insight to the performance of our stores. Highlighting areas of opportunity to improve develop and grow our team and ultimately the business.

Pros

The consistency of the software allows you to have confidence when using it. As there are never any major changes or updates that change the platform causing confusion.

Cons

Restrictions to integrate other software i.e. Connecting net 2 for example. Can be a little frustrating when particular actions cannot be reversed, certain payment allocations/contracts etc.

Review Source

Response from RADical Systems

April 24, 2018

Steve, thank you for the great review. We have done some work with Net2 in the past and produced an interface to work with it so one of our support agents will be in touch to see if we can help you with it

Jan P. B.  
GM  
Consumer Services  
Used the software for: 2+ years

### "Using the SpaceManager software for more than 15 years, to full satisfaction."

January 30, 2018

4.0

without this system, a good rental is possible in the self-staging industry

Pros

the multitude of possibilities with regard to reporting, are especial for the marketing and accounting very usefull

Cons

The numerous pages to fill in a new client, And the way to change the layout of invoices and letters.

Review Source

Response from RADical Systems

January 31, 2018

Thank you very much for your wonderful review of Space Manager. We understand about having a lot of information on the customer windows. We have it like this as all user requirements are slightly different. For everyone to be able enter the data they require we have to allow for multiple fields. It is possible to have a window created specifically for your Space Manager to enter only the customer data you require. If this would be of help please contact support.

PR

Paul R.  
Sales Advisor  
Packaging and Containers  
Used the software for: 2+ years

### "Help Desk"

June 20, 2023

5.0

Pros

The help desk staff are great. The help I received from \[sensitive content hidden\] was 10/10.

Cons

The fact that once a contract is setup and a customer wants to change their move in date this cannot be done apparently. Surely anything is possible, this would be a great addition.

Review Source

Response from RADical Systems

June 22, 2023

Thank for the great review Paul. Really glad you are enjoying Space Manager and getting great support. We'll be sure to pass your comments along. You're not the first person to ask for the date change on a new rental. Of course it isn't that simple as the needs invoices changing too and whilst possible it is dangerous. We'll add in a Wish List for discussion though.

VR

Verified Reviewer  
Daglig leder  
  
Used the software for: 2+ years

### "Good quality software with outstanding customer support"

March 14, 2018

5.0

Pros

\- Extensive report system. - Maps for storage units. - Quick responses from customer support. - Friendly customer support.

Cons

\- A bit complicated to navigate, but easier once you get the hang of it. - The integration towards online payment systems could be better.

Review Source

Response from RADical Systems

March 16, 2018

Thanks for your great review. We're glad that Space Manager is helping in your business. We are constantly developing and adding features, so please contact the support team to check if they have an update for your payment imports.

BS

Ben S.  
Digital & Marketing Manager  
Warehousing  
Used the software for: 2+ years

### "Very happy long term customer"

November 30, 2018

4.0

Am an old hand now, but have always found the software to be fairly intuitive and it does the job very well.

Pros

Excellent software for managing a storage business.

Cons

It would be nice to have (even) more flexibility to make it bespoke to our business. The Radical team have been extremely accommodating in this regard over the years, but one always wants more!

Review Source

Response from RADical Systems

December 6, 2018

Thank you Ben for this great review, we are thrilled you find the software intuitive! Please let us know what else you would like Space Manager to do and we will do our best to accommodate.

DB

Darren B.  
Manager  
  
Used the software for: 2+ years

### "Quick Support"

February 22, 2018

5.0

Pros

It's adaptable and is evolving with APIs for other systems every day. It's also flexible with how you can use, with more options in the pipeline. Good support operatives and a friendly team.

Cons

Some staff in the office complain that it looks a bit dated, but I'd rather form over function in the case of this type of software.

Review Source

Response from RADical Systems

March 6, 2018

Thank you for the great review Darren. We are glad that you are finding Space Manager so useful - we prefer function over form to!

BC

Barry C.  
Development MAnager  
Computer Software  
Used the software for: Less than 6 months

### "My Call For Help"

November 14, 2018

5.0

The need to integrate an Umbraco CMS website to Space Manager was complex but I now have a robust resolution, thanks to the assistance of your support team

Pros

Having no experience of Space Manager I felt sadly lacking in my ability to resolve the issue in question. But I need not have worried as the support staff were flawless: They talked me through to possible resolutions and they even took time to implement their proposed solution, before calling me back as promised to confirm that their suggestion was proven to work. I cannot praise the support team, especially Rameez, for their dedication in finding a fix for my problem.

Cons

As a developer I would like a C# library to connect to Space Manager, but in the absence of such I have created my own!

Review Source

Response from RADical Systems

November 29, 2018

Hi Barry, Thank you for taking the time to give us this lovely review, we have passed on your kind words to Rameez. We are delighted you found our support so helpful. We pride ourselves on giving great support as well as supplying great software (Space Manager) as we understand the necessity for both as a combination. Thank you for your feedback on a C# library we have taken this on board.

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