# Page 2 | ReferralCandy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ReferralCandy the right Referral solution for you? Explore 386 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119331/ReferralCandy/reviews --- ReferralCandy 4.5 (386) [View alternatives](https://www.capterra.com/p/119331/ReferralCandy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ReferralCandy ## Showing most helpful reviews Showing 26-50 of 386 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TK Tigran K. Marketing Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "Super application!" April 1, 2025 5.0 Great experience with a friendly staff who always there to help you out Pros Affordable yet effective with great customer support Cons A little bit hard to understand the app intially. Review Source SE Steve E. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Insanely good support staff" May 7, 2025 5.0 Incredible, friendly, great immediate support. Can't say enough good things about Ina Pros The support! \[sensitive content hidden\] was incredible, very friendly and got me started and set up in no time. Also helped with trouble shooting Cons So far no complaints! No issues at all using it. Review Source BH Bonnie H. Owner Media Production Used the software for: Less than 6 months ### "Fantastic Customer Support" December 30, 2024 5.0 Great customer service and timely responses! Pros \[sensitive content hidden\] has been very helpful in answering my questions and helping me set up Referral Candy. Cons I am not set up yet and I thought that I was but we are in the process of fixing. Review Source ME Min E. Marketing and Growth Manager Health, Wellness and Fitness Used the software for: I used a free trial ### "Great support! Shout out to \[sensitive content hidden\]" January 30, 2025 5.0 I ran into some issues with setup, but it was all easily resolved thanks to the help of \[sensitive content hidden\] He was a 10/10 for support and walked me through every step, without trying to get rid of me. He was friendly with great comms. That made my overall experience really good!! Because I was a bit confused before that. Pros Fit for purpose. I can create a referral program that doesn't require a customer account or website plugins. Cons Not all of it is intuitive. For example: the discount codes are easy to get mixed up (referrer code vs referee code) and creating an audience segment. Review Source HW Hannah W. CRM Sporting Goods Used the software for: Less than 6 months ### "Great service! Could be less complex though" January 23, 2025 4.0 Pros Loved the service! \[sensitive content hidden\] literally supported me for hours to find solutions to all my questions! Cons A lot more complex than I originally thought - one document to have a step by step guide would be great. The guides they have now are quite useless. The blog posts are great but there are so many short ones, it's hard to find what you need Review Source MB Michael B. CEO Food & Beverages Used the software for: Less than 6 months ### "Amazing service from Lariza - great product!" April 26, 2025 5.0 Pros Fantastic service from \[sensitive content hidden\], really impressed with ReferralCandy so far, I reviewed all of the Referral apps and ReferralCandy offers the best features and service! Cons There's nothing so far that I have identified that I don't like. Review Source ML Mengting L. Email Marketing Marketing and Advertising Used the software for: Less than 6 months ### "Professional app, friendly customer service" March 18, 2025 5.0 Pros Professional, they have everything I need to launch a referral program, which saves me a lot of time. And the customer service is great! \[sensitive content hidden\] helped me a lot with designing the referral page. She's professional and patient. Thank you \[sensitive content hidden\]. Cons Nothing I dislike so far. Everything is good. Review Source LX Lucas X. Marketing Consumer Services Used the software for: Less than 6 months ### "A very nice app with a customized referral function" March 26, 2025 5.0 Pros It better matches my requirements, and the functionality I wanted to achieve has been fully fulfilled. What's more, the customer service from \[sensitive content hidden\] was incredibly fast and provided me with detailed solutions. Cons Some functions may be hard to setting at first. Review Source GR Georgina R. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Incredible support from \[sensitive content hidden\] " September 20, 2024 5.0 Excellent! \[sensitive content hidden\] are amazing, so prompt, helpful and always sort out any problems very quickly, clearly and effectively. Pros The support and easy platform, become a key revenue driver for my business. Cons Hard to work out referrals sometimes but the support is excellent in resolving any challenges. Review Source GG Greg G. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "My honest review" July 11, 2025 5.0 Overall, I like the app and there is not much to add. The price is quite decent as well, which I am happy about. Pros They have great customer support team - \[sensitive content hidden\] is the best. Otherwise it is quite a useful app for affiliate marketing. Cons Manually adding affiliates is quite challenging so this can definitely be improved with the next updates. Review Source SO Sandra O. Client and sales support Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent Support Made Setup Easy" June 20, 2025 4.0 My overall experience with ReferralCandy has been positive. While the setup process was a bit challenging at first, the exceptional support I received from \[sensitive content hidden\] made all the difference. Pros What I liked most about ReferralCandy was the outstanding customer support I received from \[sensitive content hidden\]. She was incredibly helpful and patient throughout the setup process. I honestly wouldn’t have been able to get everything set up properly without her guidance. Cons The setup process felt a bit confusing and not as straightforward as I expected. It took some time to figure things out. Review Source NS Nano S. Marketer Marketing and Advertising Used the software for: I used a free trial ### "10/10 Customer Service" September 27, 2024 5.0 Pros Great customer service! Thanks for all your help. Cons Not able to customize the discount code. Review Source VR Verified Reviewer Marketing Manager Sports Used the software for: Less than 6 months ### "Great experience" November 26, 2024 5.0 Great experience, and super reactive customer support! Pros Great customer support help, easy to implement. Cons Can be hard to follow the referrals report, as some might missed (vs Shopify) Review Source Mitch B. Brand Loyalty Manager Environmental Services Used the software for: 1-2 years ### "Platform needs tweaks but worth it" May 20, 2024 4.0 Pros Customer support is fantastic! \[sensitive content hidden\] is always available to answer my questions despite the time difference. We love that it syncs with Klaviyo. Cons Customized landing pages are painful. They require ultra specialized web devs to tweak more than just the plain text. If you want the actual look/feel of the email to be different at all, you will need a web dev to do it. Review Source SS Sowmya S. Ops manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Good app for referrals " June 7, 2024 5.0 Pros Simple to use and easy to setup. Support is also good. Cons reports can be more informative. Sometimes reward emails land up in spam folder Review Source BM Bálint M. CEO Food & Beverages Used the software for: Less than 6 months ### "Great customer support!" May 21, 2024 5.0 So far so good, I only started to use a few days ago, so currently I'm waiting for the referrals. Pros I got answer very fast from the customer support, and they were super helpful! Cons The setup is not that easy if you are working with a foreign language which is not listed in their languages. Review Source JG Justine G. Assistante service client Retail Used the software for: 2+ years ### "Logiciel simple et fonctionnel" June 26, 2023 5.0 Pros L'application offre une interface intuitive et conviviale, ce qui permet aux utilisateurs de créer rapidement et facilement des programmes de parrainage personnalisés, sans avoir besoin de compétences techniques avancées. ReferralCandy propose une intégration transparente avec les principales plateformes de commerce électronique telle que Shopify, ce qui facilite la mise en place du programme de parrainage sur votre site existant. L'application offre également des fonctionnalités avancées telles que le suivi des références, la gestion des récompenses et la génération de rapports détaillés, ce qui permet aux entreprises de suivre et d'analyser efficacement les performances de leur programme de parrainage. Cons Certaines options de personnalisation avancées peuvent être limitées. Si vous avez des besoins spécifiques en matière de conception ou de flux de travail pour votre programme de parrainage, il peut y avoir certaines limitations. Les fonctionnalités supplémentaires, telles que l'intégration avec des plateformes de messagerie spécifiques, peuvent nécessiter des frais supplémentaires. Les clients ont parfois du mal à comprendre comment utiliser leurs avantages fidélité, très intuitif du côté utilisateur cependant en utilisation du côté consommateur très compliqué ! Review Source JS Juan S. Software Engineer Cosmetics Used the software for: 1-2 years ### "Exceptional Support: \[sensitive content hidden\] Provided Outstanding Support" March 27, 2024 5.0 If I were to need support again, I would prefer to be assisted by \[sensitive content hidden\]. Pros 1 Exceptional Professionalism: \[sensitive content hidden\] exhibited a high level of professionalism in every interaction, delivering an exceptional support experience. 2 Swift Response: Her promptness in addressing our inquiries and resolving issues was impressive, resulting in efficient issue resolution. 3 Solution Expertise: \[sensitive content hidden\] demonstrated deep product knowledge and solutions expertise, providing us with the confidence to address any issues. 4 Empathy and Customer Focus: Her customer-oriented approach and ability to empathize with our concerns were remarkable, making us feel valued as customers. 5 Positive Attitude: She maintained a positive attitude at all times, making our interactions more pleasant and productive. 6 Results-Oriented: \[sensitive content hidden\] was committed to finding effective solutions and ensuring our satisfaction as customers, demonstrating a strong focus on results. Cons None, Review Source FA Francesca A. Junior E-commerce Integration Manager Internet Used the software for: 1-2 years ### "A software to grow your business thanks to your own customers" February 16, 2022 4.0 Pros What I like the most about ReferralCandy is that it makes the business grow while making the customers happy, and their friends too! It let this happen through a handful of contents that are partially customizable, and all the rewards to the advocates and their friends are sent out automatically, asking no more effort than to choose which are the discounts that you want to give to the customers, and what are the rules that make the discounts applicable (for example the minimum order value). Plus, the support team is very quick and helpful in answering doubts and questions and giving useful tips to make the most of this software! :) Cons I would say that the things I liked least about ReferralCandy are: - that I am not able to deeply customize the contents through the HTML exposed - that I am not able to understand how the contents performs singularly (for example how many links are shared from the post-purchase pop-up, or through the first email, the reminder email and so on) Review Source SC Simon C. CEO Consumer Goods Used the software for: 2+ years ### "Great Review App!" June 30, 2023 5.0 So far so good Pros ReferralCandy is a simple to use and cost effective app to grow your ecommerce referrals. Cons The UI could be a bit cleaner and there could be more functionality for managers Reason for choosing ReferralCandy Price Review Source JP Jessica P. Founder/CEO Consumer Goods Used the software for: 2+ years ### "Definitely Recommended " April 4, 2023 4.0 Pros I like ReferralCandy as a customer referral program. It's very easy to use and they have FABULOUS customer service! \[sensitive content hidden\] went above and beyond for me and helped to provide valuable solutions for us. She was always really quick to reply and offered amazing customer service. Customer service goes such a long way as there are many apps that do not provide the same level of support. I'm really grateful for the team at ReferralCandy! Cons I would love to see the revenue generated split by first-time customers vs. returning customer transactions. We only offer payouts on first-time customers so seeing returning customer sales doesn't help us to see how well our campaign is performing. Review Source Jonathan K. Digital Strategist Internet Used the software for: 1-2 years ### "Referral Candy Is Great!" July 24, 2019 5.0 All of our customers have the potential to become brand advocates and earn nice commissions in the process. Big fan of that. Pros It's pretty easy to set up, and customers automatically become affiliates/partners once it is set up, so that's great. Cons There was an issue with the set up because of the way our cart worked, but Referral Candy helped us get it resolved. I also initially had some challenges finding everything in the admin login, but once I got to the right place once, it was easy to find what I was looking for again. Reason for choosing ReferralCandy We use other software for our top-level affiliates, but this works for anyone just getting started, without us having to do much at all. Review Source NN Nana N. ceo Cosmetics Used the software for: 6-12 months ### "super servicce" March 21, 2024 4.0 I think it is good,now it is working -it took some time, but now the future will tell, if it make sense to use in my business. Pros It took me some time to set it up, as it didn't work well with my Klayvio integration. But now it is working an referral is made. Cons The service Jessa gave, to help me get it implemented. Review Source sS senu S. marketing manager Accounting Used the software for: 2+ years ### "Referral Candy Review" December 21, 2021 5.0 We used Referral Candy to track multiple referral campaigns and grow our brand Pros Referral Candy has plethora mind-blowing functionalities. When it comes to tracking of referrals, no other referral marketing tool is even close. It's one of our favorite tools that we have used to skyrocket our startup to 6 figures. It campaign setup is very simple as ABCD. It only takes few minutes Cons They need to do better with their customer support Review Source MA Maria A. Client Services Team Lead Retail Used the software for: 6-12 months ### "Easy to Use" March 27, 2024 5.0 Pros Easy to understand and use. Reporting is already provided so it is easier for us to check. Cons None at the moment. Support has been great. Review Source Similar Products Featured