# EZPARTS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EZPARTS Software - reviews, pricing plans, popular comparisons to other Catalog Management products and more.

Source: https://www.capterra.com/p/119391/EZPARTS/reviews

---

# 

 EZPARTS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EZPARTS

## What is EZPARTS?

Premier eCommerce engine and Electronic Parts and Service catalog designed to increase replacement parts sales while significantly reducing related costs. Available as cloud service or locally hosted in your servers. Integration with most business systems that support web services including SAP, JDE, Oracle, MAPICS, Epicor and most others. Available Also available in Windows desktop and native mobile apps for iOS and Android.

## What is EZPARTS used for?

[Catalog Management](https://www.capterra.com/catalog-management-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for EZPARTS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sysonline.com&name=EZPARTS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EZPARTS

4.4 (16)

VS.

[4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Starting Price

Contact vendor

Starting Price

$350

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (16)

Ease Of Use

4.9 (52)

Value For Money

4.5 (12)

Value For Money

4.9 (52)

Customer Service

4.3 (14)

Customer Service

5.0 (52)

## EZPARTS alternatives

[4.6 (307)](https://www.capterra.com/p/176854/Flipsnack/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (96)](https://www.capterra.com/p/182568/Channable/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (93)](https://www.capterra.com/p/149113/Plytix-PIM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (3)](https://www.capterra.com/p/10022652/PIMinto/#reviews)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/119391/EZPARTS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Catalog Creation

4.8 (9)

111.11% of 9 reviewers that rated this feature as important or highly important

Create catalogs of products and/or services

Content Management

4.4 (9)

111.11% of 9 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Content Library

4.5 (8)

125.00% of 8 reviewers that rated this feature as important or highly important

Centralized repository to store content and assets

Search/Filter

4.4 (8)

112.50% of 8 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Customization

4.4 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Create labels for products that contain required information such as colors, sizes, dates, etc.

Pricing Management

4.6 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Tool used to determine accurate pricing and product eligibility for borrowers

EZPARTS 22 features

Application programming interface that allows for integration with other systems/databases

Create catalogs of products and/or services

Organize and group data or items based on various criteria

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Automatically suggest related, complementary or add-on items to customers

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Manage and store data in a database

Partially or fully automated creation of formatted publications from unformatted data

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Configure publication's layout before publishing

Adapt content to display differently based on viewer location

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

An order generated by a seller to a customer, containing details about products or services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Sample files or documents that could be customized as needed or used as is

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (16)

4.3

Based on 16 reviews

## Pricing

Value for money

4.5 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (12)

4.5

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (14)

4.3

Based on 14 reviews

## User reviews

Overall rating

4.4

Based on 16 reviews

Filter by rating

5(9)

4(6)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

NB

Nick B.

Parts MGR

Maritime

### "EZ PARTS"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

October 27, 2023

Pros

Pictures, categories, adding to parts list on lightspeed

Cons

Hard to search with exact part numbers. the year make model look up is poor. customers do not know their serial number so it makes it difficult to look up parts.

Reasons for choosing EZPARTS

the integration with light speed .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2023

Nick. We do not directly integrate with Light Speed and are confused by your review. Also, I am not sure what manufacturer's dataset you are using. The year make and model as well as serial number data may be required by the manufacturer who has implemented our software in order to perform replacement part lookups. We are disappointed that you only rated us two stars for "value for money" since as a dealer, the application would be FREE for you to use. Additionally, while it is unfortunate that if the customer does not know their serial number, "it makes it hard to look up parts." I am not sure how we could provide the correct replacement parts without a year, make and model or serial number. It is critical that the customer gets the correct part for their engine every time. If you would like to discuss your experiences we are always happy to hear from our software users. Please use the contact form on our website and one of our product experience representatives will reach out to you to discuss your experience.

JB

Justin B.

US Spare Parts Manager

Consumer Goods

### "EZ-Parts (Nilfisk)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2023

The company is very enjoyable to work with and genuinely cares about their customers. I cant say enough good things about working with them to improve our spare parts catalogues.

Pros

I like the simplicity of the design of EZ-Parts. In addition, it is highly customizable for their customers needs. I think the ticket system that the company that runs EZ-Parts has created to raise your hands regarding issues makes a ton of sense to get resolution and track your issues. The software has many features that our company did not take advantage of but I could see the potential that was offered by this company.

Cons

I really never encountered missing features from my experience. I just iwish our company had utilized more of the features offered by EZ-Parts and relied more on that company's experience to offer our dealers and customers a better experience in shopping for spare parts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Parminderjeet S.

Business Analyst

Farming

### "Great Online Parts Catalog Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 8, 2022

I have been using it for 4 years in my company and we love it, the software handles our operations nicely and we rarely get issues.

Pros

Intuitive design, Faster processing than any other catalog software I used

Cons

Design and UI seems outdated, can be worked on to make it trendy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2022

Thank you for your review. Each manufacturer can apply their own custom style sheets and branding to the user interface. If you feel your user interface is outdated then please contact our support team. We have graphics designers on staff that will work with you to update your parts catalogs user interface, styles, themes and branding.

DT

Dave T.

Technical publications manager

Machinery

### "Ezparts Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 28, 2022

Dealers are able to order parts online using the shopping cart. You can see photos of the parts if you have a database of parts photos. You can sort the index by machine serial number. It can be customized by the software provider.

Pros

The program is easy to use. It has a good search tool. I like the auto hot spotting feature. It is customize-able.

Cons

We have a couple of issues that are being looked after by customer support that I know will get resolved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OO

Olabisi O.

Director of IT

Machinery

### "EZPARTS Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2022

I am a happy customer

Pros

Ease of use and value for money. EZParts is easy to integrate with other applications.

Cons

The software is very easy to use and less effort to integrate with other solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Scott K.

Technical Graphics & Documentation

Machinery

### "Reliable Platform That Gets The Critical Info To Our Customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2022

Pros

For the customer, it provides a quick and easy way to find the necessary information fast and accurately. For content management, uploading new and updating existing information is critical and EZParts is always there to help.

Cons

I would like to see a more modern interface. All the necessary tools and information are there, but a fresh look would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 27, 2022

Scott Thank you for your review! Ezparts supports custom themes themes and style options. Please contact us via our ticketing system or contact us page located at https://sysonline.com/contact-us and let us know what manufacturer dataset you are working with. We happily work with every manufacturer to adjust the themes and style options as part of standard support to "freshen" the user interface theme and provide a more modern look.

LK

Lori K.

Technical Writer

Machinery

### "EzParts"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 21, 2022

Pros

The ease of use and the versatility of the software.

Cons

We have used this database for years and it is nice when they add new functions that make it easier for end users to access the information they are looking for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dan B.

Engineering Systems

Construction

### "EZPARTS (more than a online parts store)"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 21, 2022

Positive. Great technical support.

Pros

Easy to implement. Easy to add and update service parts. Flexibility to add folders that contain service information, software downloads, PDF files, and more. Not only a parts ordering tool. All product information can be hosted with EZPARTS to minimize customers / dealers navigation to other sites.

Cons

Filtering needs to be updated to include check boxes for Product Line / Model / Function / etc

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 23, 2022

Dan, Thank you for the good review. We always try to do our best to provide a quality product and strong customer support. Filtering options are totally customizable by manufacturer. Please contact our support team and let them know what filtering changes you would like to see.

HK

Heidi K.

Technical Documentation Manager

Food & Beverages

### "EZ Parts is exactly what we needed!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2022

Needed a user friendly database driven parts solution, EZ Parts exceeded all expectations.

Pros

Extremely easy to use, customer friendly and cost efficient. Customization puts it above many other products.

Cons

The setup can be tedious if you do not have the correct resources. Pictures, line art and part numbers/ descriptions must be setup correctly prior to loading into the EZ Parts software.

Reasons for choosing EZPARTS

Ease of use, price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 23, 2022

Thank you Heidi for your kind comments. We always try and do our best to provide a quality product and the best possible customer support!

KG

Ken G.

Service Manager

Environmental Services

### "EZPARTS Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 20, 2022

Overall this software has been vital to our business which allows our service techs quick access on the road to parts manuals, and the service manuals needed to perform diagnostics and repairs.

Pros

I find the software easy to use, it is a common sense product that allows even those with minimal computer skills to use it with ease. All of our technicians use this product on a daily basis.

Cons

There are two issues I think need to be addressed, first is that the default for use is for "part numbers" and "parts description". Unless you happen to already know either one of those you need to change your initial search setting to "model, the software should default to "Model" as the starting point. From there you can search all the systems related to that specific model to find the part(s) needed. Second, is that older models are often blocked from being viewed. In the industrial cleaning equipment industry we often see machines that are more than 15 years old, the manuals show up on the list but are inaccessible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 22, 2022

Ken, Thank you for your review. We are always looking to imporve our products and provide feedback to the manufacturers using our product. The default search settings is configurable by the manufacturer. We can suggest that they add "model" as an initial search setting. Optionally the manufacturer can even include a model search dialog in the site header. Please contact us via our contact form located at https://sysonline.com/contact-us form and tell us what manufacturer implimentation you are using and we will give your suggestions directly with the manufacturer to turn on these options and improve your experience.

JG

John G.

IT Consultant

Machinery

### "Excellent Product."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2022

Our Parts Team relies on this solution for the day to day sales of aftermarket parts. We have had very good success with the entire solution.

Pros

Easy to install, manage and use. The customer support is excellent!

Cons

N/A - we really don't have any thing bad to say!

Reasons for choosing EZPARTS

Not Applicable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Chris S.

Aftermarket Sales Manager, NA

Machinery

### "EZ Parts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2022

Pros

The serial search, shopping cart, and ability to have your "store" open all the time has saved us so much time and effort managing inquiries and ultimately makes it easier for our customers to do business with us.

Cons

Not many drawbacks to the software. The initial setup is most important part of the project and once the platform is created the possibilities are endless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Darrell B.

Parts Manager

Warehousing

### "EZPARTS Reviews"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 17, 2022

It has been a good experience using EZP. The more I am able to learn in the admin side the easier the use is.

Pros

The ability to look up parts and use a training tool for parts technicians.

Cons

Communication between our ERP and EZDATA can be challenging. Not all data is accurate.

Reasons for choosing EZPARTS

Many other similar companies were using EZP

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 27, 2022

Darrell, Thank you for the review. We encourage you to contact our support team and provide samples of any data that is not accurate. We gladly work with all of our manufacturers to extract data from attached business systems and keep the information displayed by EzParts up to date. Please let us know what we can do to identify the data deficiencies you are experiencing.

KH

Keith H.

Dealer Parts Coordinator

Machinery

### "EZPARTS Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 17, 2022

Overall, it is a pleasure using EZPARTS..... as easy as pie!

Pros

Most items are easy to search, with some kind of overall description

Cons

Certain items are harder to find, I personally use a "cheat" sheet of most commonly searched items

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TJ

Troy J.

Parts Director

Architecture & Planning

### "EZ parts"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 17, 2022

\[SENSITIVE CONTENT\] is a great help and always available to help us, we really appreciate it.

Pros

I like the ease of use and putting products on the website, how easy it is to manipulate them in EZparts and save us a lot of phone calls from our dealers and growers.

Cons

Would like to be kept updated on any new options. I think our overall look could be better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Ashley W.

Inventory & Documentation Clerk

Warehousing

### "EZ Parts"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

June 15, 2022

Leaves very little room for human error processing orders, make thing quick and efficient. again, very hard to contact anyone for help and when contacted, any solutions seem to cost a lot of money.

Pros

Simple to navigate and use, does most of the order processing leaving less opportunity for human error

Cons

often out of sync with the ERP software. Very difficult to get ahold of anyone for help, and getting help seems to cost a lot of money.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 22, 2022

Ashley. EzParts comes bundled with product support and training. If you need assistance please contact us via our support web site located at https://support.sysonline.com or via our contact form located at https://sysonline.com/contact-us. Support for our EzParts product is included at no extra charge. Let us know what specific issues you are having and how we can help you make your experience better.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)