--- title: "TELCOR RCM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TELCOR RCM Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more." source_url: "https://www.capterra.com/p/119399/TELCOR-RCM/" page_type: "product" language: "en" --- # TELCOR RCM Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TELCOR RCM ## What is TELCOR RCM? TELCOR billing software and services for laboratories and pathology practices help customers see it all, speed it up, and solve anything together. Our solutions are built on the premise that every lab and pathology practice need to get paid for the work they do in the most efficient manner. Our solutions provide unparalleled visibility to business intelligence allowing executives to identify trends and make smart business decisions. This visibility is key to increasing collections and minimizing operating costs thus positively impacting profitability. With multiple solutions, each using our software designed for the laboratory industry, we help customers reach for more. ## What is TELCOR RCM used for? [Revenue Cycle Management](https://www.capterra.com/revenue-cycle-management-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)[Claims Processing](https://www.capterra.com/claims-processing-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TELCOR RCM?[Manage this product listing](https://www.g2.com/products/telcor-rcm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TELCOR RCM 4.7 (16) VS. [4.4 (214)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (16) Ease Of Use 4.4 (214) Value For Money 4.3 (15) Value For Money 4.2 (176) Customer Service 4.9 (16) Customer Service 4.3 (197) ## TELCOR RCM alternatives [4.7 (10)](https://www.capterra.com/p/194770/Revenue-Cycle-Engine/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (29)](https://www.capterra.com/p/176585/OpenPracticeSolutions/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (51)](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119399/TELCOR-RCM/alternatives/) ## FAQs about TELCOR RCM Overview ### Which roles and teams benefit most from TELCOR RCM? TELCOR RCM is most used by billing, coding, and revenue cycle teams that manage claims, payments, and account follow-up. Supervisors, managers, and quality leaders use it to improve workflow accuracy, oversee staff productivity, and monitor financial performance, while operations and executive leaders rely on it for reporting, process visibility, and client service oversight. Answer based on 16 reviews Overview ### What company size and industries is TELCOR RCM built for? TELCOR RCM is built for laboratories of all types and sizes, with most reviewers coming from small businesses at 75% and medical practices at 50%. It also serves midsize businesses at 25%, especially in hospital and health care at 38%, and is commonly used for revenue cycle management. Answer based on 16 reviews Features and Usability ### What are the key features of TELCOR RCM? TELCOR RCM offers medical billing, claims management, claims scrubbing, denial management, and reimbursement management for healthcare revenue cycles. It also includes accounts receivable, billing & invoicing, insurance eligibility verification, payment processing, audit trail, customizable reports, workflow automation, and EHR/EMR integration. Getting Started and Support ### What training and onboarding options does TELCOR RCM offer? TELCOR RCM provides in person training, live online sessions, webinars, documentation, and videos. These formats can support guided setup, scheduled instruction, self-paced reference, and recorded learning materials for teams getting started with the system. Getting Started and Support ### What customer support options does TELCOR RCM offer? TELCOR RCM provides Email/Help Desk, FAQ/Forum, Phone Support, and 24/7 Live Rep. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,380 Medical Billing reviews Capterra reviewers highlight these as the top features buyers look for in medical billing software: - **Billing & Invoicing** (**62%** of reviewers rated this feature as critical) - **Appointment Management** (**58%**) - **Charting** (**63%**) TELCOR RCM supports **Billing & Invoicing** and **Charting**, helping medical practices manage payments accurately and maintain complete patient documentation within the same system. However, it does not include **Appointment Management**. Instead, it offers other highly rated capabilities, including **HIPAA Compliant** (**70%**), **Claims Management** (**61%**), and **Code & Charge Entry** (**51%**), which help businesses protect patient data, process reimbursements more efficiently, and record billable services correctly, allowing teams to improve billing accuracy and maintain compliance. Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers HIPAA Compliant 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 4.6 (8) 112.50% of 8 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Code & Charge Entry 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Data Import/Export 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications Revenue Management 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Monitor sales and make necessary adjustment in order to increase demand and revenue TELCOR RCM 86 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Adjuster Management: Manage insurance and claims adjuster agents - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Claims Settlement: Process of paying the insurance sum to the policyholder - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Credit Card Processing: Accept and process credit card transactions - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Denial Management: Process of investigating, analyzing, and resolving denied insurance claims - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - Electronic Claims: A paperless claim form that is electronically shared - Electronic Payments: Electronically collect payments for goods or services - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Healthcare: Software designed for the healthcare industry - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - ICD-10 Compliance: Manage the intricacies of ICD-10 cataloging and ensure clinic compliance - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Intake: Patients can register for appointments in advance online - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Policy Management: Create, manage, and track policies and procedures within an organization - Pre-Registration: Manage the pre-registration process - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.3 (15) ### Starting price Free trial not available Value for money 4.3 (15) 4.3 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.7 Based on 16 reviews Filter by rating 5(11) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CG Cecilia G. RCM Supervisor Medical Practice ### "One Users Opinion " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2025 Amazing. Nothing short of amazing. The mix of clients that show up fr this experience is great. Kudos!!! Pros Telcor definitely gave you value for money. Billing is the MAIN topic and all things RCM. Their customer support is unmatched. Cons I had no drawbacks at all. Everything was well planned and organized. The presenters were very knowledgeable. Switched from [TrueCoach](https://www.capterra.com/p/155784/truecoach/) The change happened prior to me joining this company as the RCM Supervisor. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KC Katie C. Laboratory Financial Supervisor Medical Practice ### "Laboratory Financial Supervisor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2025 We have had a fantastic experience with TELCOR RCM. We are always able to get questions answered and any issues we have fixed in a timely manner. Pros TELCOR RCM has so many options for billing and tracking revenue for a very reasonable price. We don't do third party billing, but do bill Medicaid and that process is so smooth. TELCORs customer support is also fantastic. We recently updated a couple things on our invoices and we had a couple meetings with \[sensitive content hidden\] and he waled us through everything, which made the process so easy and clear. Cons I don't have and dislikes. TELCOR meats all of our billing needs and is so easy to use and understand. I think our biggest hurdle is our IT departments issue that they won't allow TELCOR access to our system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VT Victoria T. Certified Coder and Sr. Billing Rep. Medical Practice ### "Telcor review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 14, 2025 Being able to have one program for billing, patient management and accounts receivable makes management of all those areas easy. Pros So many useful tools along with an easy to understand interface. Always striving to please customers Cons The cost of updating to current versions makes it hard to stay current. Sometimes the new versions to benefit company needs resulting in falling behind on version updates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TF Theresa F. Director Hospital & Health Care ### "Parnership is key. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2025 TELCOR by far is one of the best vendor relationships we have had. In a very change centric industry its inherent you have a partner that helps guide you through the ever evolving landscape and TELCOR does this. Pros The customer service, customizations, active listening to customers and ideas, ability to get the customer what they need to be successful. Cons I wish there were better ways to monitor productivity of multiple people in the team when they have shared responsibilities and are not strictly processing claims. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Reasons for choosing TELCOR RCM Client billing platform meets the needs of outreach programs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JR Julie R. Revenue Cycle Management, Manager Hospital & Health Care ### "Great conference " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2025 Always a great time with colleagues in the industry. Telcor does a great conference. I look toward to it each year. Pros I love the Networking opportunities provided af the conference. Happy hour and the dinners are great. Cons It’s all good! I never have any complaints about the Telcor conferences. Easy airport, easy access to the convention center from the hotel choices. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Megan R. Direct of Quality Assurance Medical Practice ### "Overall Great RCM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 7, 2025 Very enjoyable system and very user friendly and easy to use. The fact that it is Microsoft based really and is huge benefit. Pros So many customizable options for user preferences and able to see just what they need to without unnecessary information. Cons Columns or enhancements that would benefit one business may not be accepted because other users do not see benefit. Although labs to the same thing their employee or client base is very different. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Tina S. Billing Lead, Medical Billing and Coding Hospital & Health Care ### "Over 10 years in use and still going strong" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2025 Overall, our experience with TELCOR RCM has been good. We are an on-premise client so TELCOR RCM Service has to interact with our IT quite frequently. Sometimes this is frustrating for everyone involved but TELCOR has been as helpful as possible with the limitations of us being an on-premise client entails. When a software is being used by a wide variety of clients there is always something that doesn't fit for one client or another. We have been using TELCOR for over 10 years and I would recommend TELCOR RCM to other laboratories. Pros The feature I like the most about TELCOR RCM is the ability to view the charges in the CIM before they process through any "buckets" into the error workqueue or the held workqueue. The ability to do this and make changes is very beneficial. Cons The feature I like the least about TELCOR RCM is there are so many ways to get to or accomplish a specific task. I am sure I am in the minority, but if there weren't so many options for some of the tasks it would make it more "cut and dry". Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Jason P. Billing Manager Medical Practice ### "Telcor RCM Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2025 We have been using Telcor for over 7 years now. Our lab would not have been able to absorb the volume that we now have without RCM. It can scales easily and has the versatility to create lab specific workflows based the ever changing payer space. Pros Versatility to manage all aspects of revenue cycle. Configurability to adapt to changing payer requirements. RCM Service is always available and highly knowledgeable. Cons I honestly don't have any negative things to say about Telcor RCM. Our lab has been able to accomplish everything we have set out to do in revenue cycle management with Telcor. Switched from [Clinisys Laboratory Solutions](https://www.capterra.com/p/99797/Clinisys/) Antrim could not scale with our increased growth. Reasons for choosing TELCOR RCM We did not like the pricing model which was based on volume. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SJ Shelley J. Billing manager Medical Practice ### "Great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2025 Good. I did send a couple of emails but once I got the correct person everything went as best as expected. Pros How courteous everyone is. She didn't understand why the website was not working for me so she reached out to the IT department and got back to me with something new to try. Cons It was a web browser causing my error. It might have been helpful when siging up to list certain web browsers that work best for this. Switched from [NovoPath 360](https://www.capterra.com/p/130791/NovoBilling/) It's not a very good system for report and other things. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ML Michelle L. General Supervisor Hospital & Health Care ### "Telcor is Amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2025 The experience we have had with Telcor over the last 10+ years since implementation has been outstanding. They have helped us in many different aspects; their team has always been great at helping us find solutions and workflows that suite our specific needs. Pros Telcor has the most amazing customer relations team. They are extremely knowledgeable and helpful. There has never been a time that we have reached out that we did not get top notch service. Cons There are times that we need fixes or enhancements that come two or three versions later. However, we understand the need for prioritization. Switched from [CGM SCHUYLAB](https://www.capterra.com/p/2640/SchuyLab/) We needed a more robust less archaic system with more customizable features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/119399/TELCOR-RCM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.