TheCustomerFactor.com

The Customer Factor


5 / 5
3 reviews


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $34.95
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • TheCustomerFactor.com
  • www.thecustomerfactor.com

About The Customer Factor

Software for a variety of cleaning and maintenance business types to manage their scheduling, estimating, and customer files.


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The Customer Factor Features

  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

The Customer Factor Reviews Recently Reviewed!


GAME CHANGING CRM!

Jul 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our clients love the way "Big Proposals" are set up! The electronic signature feature has certainly been helpful and the whole software is so easy to use! User friendly, customer service is second to none, and rep is always helpful when needing any answers to questions! I would highly recommend this software to any company that is looking to up their sales and professionalism!

Cons: We currently do not have any complaints about The Customer Factor at all!

Overall: This CRM has changed the way we do business! It helped us rocket from $35k in our second year of business to over $250k in the following year! We are winning more bids because of the way our proposals looks when sent out! Our clients also love how The Customer Factor integrates with Square and they can make payments online!

Excellent Scheduling Software at an Excellent Price

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's the easiest scheduling software I've ever used. The customer service is top-notch. It's so affordable. And they keep improving it and adding features. It's a software that will continue to grow as we grow.

Cons: I can't think of anything. I've used several other scheduling software programs in the past and they were so incredibly difficult and much more expensive. This is the perfect solution for our company.

Capterra loader

The Customer Factor is one of the best CRMs I've ever used.

Sep 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It has absolutely everything you need to run a business in here! I've used many CRMs and was super impressed with the integration it has for the price. I would use this for any business I could.

Cons: I haven't utilized everything yet so I am unaware of anything that I do not like.