# Therapy Partner Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Therapy Partner Software - reviews, pricing plans, popular comparisons to other Mental Health products and more.

Source: https://www.capterra.com/p/119406/Therapy-Partner

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# 

 Therapy Partner Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Therapy Partner

## What is Therapy Partner?

Therapy Partner's web based practice management software includes, progress notes, scheduling/calendars, billing features, insurance ready statements, and more. - Progress Notes - Client Scheduling and Advanced Calendar - Accept Credit Cards - Email Insurance Ready Statements - Track Your Earnings Therapy Partner was uniquely designed to help private practitioners ensure payment at the time of service in a way that doesn't inhibit the therapeutic process.

## What is Therapy Partner used for?

[Mental Health](https://www.capterra.com/mental-health-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

85%

Neutral

6%

Negative

9%

Starting price

$37

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Therapy Partner?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.therapypartner.com/&name=Therapy Partner)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Therapy Partner

4.2 (34)

VS.

[4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

$37

Flat Rate, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (34)

Ease Of Use

4.3 (858)

Value For Money

4.1 (28)

Value For Money

4.3 (785)

Customer Service

4.5 (34)

Customer Service

4.4 (762)

## Therapy Partner alternatives

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/119406/Therapy-Partner/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Calendar Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Charting

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Confirmations/Reminders

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

EMR/EHR

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Initial Assessments

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Therapy Partner 48 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Process of automatically notifying clients when payments fail to ensure invoices are paid

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

Manage and support multiple locations

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Tools to help therapists document, record, and recall patient encounters

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

4.1 (30)

4.1

Based on 30 reviews

## Pricing

Value for money

4.1 (28)

Free Trial

[View pricing plan details](https://www.capterra.com/p/119406/Therapy-Partner/pricing/)

Solo Practitioner

$37.00

Flat Rate,Per Month

It includes:

-   1 Clinician Seat
-   Cms1500 Forms
-   Customizable Client Portal
-   Document Management and Unlimited Data Storage
-   Integrated Credit Card Processing
-   Personalized Onboarding & Training
-   Scheduling & Appointment Reminders
-   Unlimited Clients

Growing practice

$57.00

Flat Rate,Per Month

It includes:

-   Calendaring for Multiple Locations & Clinicians
-   Cms1500 Forms
-   Customizable Client Portal
-   Document Management and Unlimited Data Storage
-   Integrated Credit Card Processing
-   Minimum 2 Clinician Seat
-   Personalized Onboarding & Training
-   Scheduling & Appointment Reminders
-   Unlimited Clients

Large Group Practice

$77.00

Flat Rate,Per Month

It includes:

-   Calendaring for Multiple Locations & Clinicians
-   Cms1500 Forms
-   Customizable Client Portal
-   Document Management and Unlimited Data Storage
-   Integrated Credit Card Processing
-   Minimum 3 Clinician Seat
-   Personalized Onboarding & Training
-   Scheduling & Appointment Reminders
-   Unlimited Clients

Value for money

4.1 (28)

4.1

Based on 28 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (34)

4.5

Based on 34 reviews

## User reviews

Overall rating

4.2

Based on 34 reviews

Filter by rating

5(18)

4(11)

3(2)

2(1)

1(2)

Mentioned topic

Sorted by most recent

NC

NINA C.

FL Admin

Think Tanks

### "Therapy Partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 30, 2024

Sufficient and timely manner rather than in person consulting

Pros

Selection to choose from in terms of therapists

Cons

May not suit the candidate who's after particular qualities of therapists

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Psychotherapist In Private Practice

Mental Health Care

### "Excellent electronic health record and billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2019

Excellent service. I've had to call customer service twice in the past few years due to my error and they were gracious and helpful and extremely responsive. Plus if you refer someone you get a month free!!!

Pros

Easy to use, Easy to figure out, and Customer support is fabulous. I've accidentally charged a patient and was able to issue a refund immediately. Session notes are done quickly, this system has templates for notes, can export billing to insurance, send appointment reminders to patients, run reports and bills to send to patients with a few clicks. Great program!!!!!

Cons

I like everything about this software. I do wish that it had a HIPAA compliant video call option to use with patients.

Reasons for choosing Therapy Partner

A colleague uses this program and had raved about it. It's as wonderful as she said. Glad I signed on!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alexander M.

Counselor

Mental Health Care

### "From Implementation on... It was a disaster"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 6, 2019

I ultimately had to switch from using Therapy Partner. They not only failed to address my business needs, they made the process intolerable. It took them a month and a half to get my credit card processing feature up and running. The customer service was abysmal. I could never get a hold of my care manager, and when I could get them on the phone they would charge you a "service fee" for answering questions or fixing an error that they had made in implementation.

Pros

When I was first implementing this software, I appreciated it's scheduling system that integrated with my personal calendar. I liked that it was inexpensive at the time. I came to find out that even this was not the case.

Cons

I quite frankly didn't like this software at all. It was not user friendly. It took way too long to implement and have the credit card processing feature activated. It seemed as though every feature had an upcharge fee associated with it.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing Therapy Partner

I didn't, I switched to Simple Practice!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Richard C.

CFO

Mental Health Care

### "Worked with this company for 5 years then tried to ring us out for more money."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 28, 2019

Pros

Usability and the platform was pretty good

Cons

Customer Service and the nickel and diming for fees

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YM

Yasir M.

Doctor

Health, Wellness and Fitness

### "A Time-Tested and Trusted Practice Management Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 19, 2018

A user-friendly software that has been around for a while. Good for documentation and great for business

Pros

The user-friendliness and excellent customer support are definitely the most stand-out features of this software package

Cons

There is no autosave feature for the progress notes and I have lost work in progress on a number of occasions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rae S.

Owner

### "Hopeful but frustrating "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 7, 2018

Pros

I like that i can upload my own paperwork. My clients love that they can self-schedule their sessions, which is a huge help! The process is very professional, and the layout is pretty simple.

Cons

There's a lot of extra work that I need to do to use this software that is frustrating. Sometimes information that's input in one area doesn't self-populate in another. The calendar sync isn't a two-way system so that is annoying. Also, the confirmation emails only come from therapypartner and can't be customized (yet???) to come from my email/phone number so that's off-putting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Brian H.

Licensed Professional Therapist

Mental Health Care

### "Therapy Partner has been a user friendly experience, with great customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2018

Pros

Ease of billing and insurance claim submission. The readily available customer service reps who answer questions.

Cons

Vagaries and discrepancies in the insurance forms that don't translate to the insurance clearinghouses

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sarah H.

Therapist

### "Everything you need in one convenient place! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 20, 2018

Pros

I like having everything I need in one place and don't have to use multiple programs. They are continually improving the program to meet the needs of the users. Great customer service!

Cons

The cost for service is higher than other programs. Credit card processing fees are high compared to other programs. Other then fees there are no additional cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Lisa P.

Psychotherapist and Life Coach

Mental Health Care

### "User friendly and great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 19, 2018

I am able to streamline my business

Pros

It keeps me organized and is easy to use. I also like the fact that it can save billing information.

Cons

I find that I need to call when I have questions, wish there was a way to connect online quickly with a representative

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sam G.

Owner

### "Antiquated. Interface is from 2008 when I started with the group. So many other choices. "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

February 16, 2018

Pros

Automatic statements I guess. I largely hate it. I'm struggling to find 100 characters because we're looking to quit therapy partner

Cons

Stop adding new features. Do the basics of adding deposits and letting people work from a balance. The notes feature is stupid. Get a new server and website. You need a usability study, which I suggested five years ago

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/119406/Therapy-Partner/reviews/)

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Popular comparisons

[Carepatron vs Therapy Partner](https://www.capterra.com/compare/119406-195467/Therapy-Partner-vs-Care-Patron) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)