# Page 2 | Therapy Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Therapy Partner the right Mental Health solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119406/Therapy-Partner/reviews

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Therapy Partner

4.2 (34)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Therapy Partner

## Showing most helpful reviews

Showing 26-34 of 34 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Robyn B.  
Owner/Counselor  
  
Used the software for: 1-2 years

### "Best software company I have ever used to manage booking, billing, and documents!"

November 9, 2017

5.0

Pros

The user friendly software for the therapist to easily track things for their clients in an organized manner.

Cons

Would like an option to create and customize for consumer editable forms embedded in the client portal.

Review Source

BC

Bethany C.  
Owner and therapist  
  
Used the software for: 6-12 months

### "Very user friendly. Good amount of trainings. "

October 11, 2017

4.0

Pros

The ease of use and the company's willingness to help get a good working template. They are quick to call back when there is a training need

Cons

That the documentation templates aren't the most feasible. Despite that they will change things, standard things don't get put on each document unless you type it in each time.

Review Source

SG

Sam G.  
Owner  
  
Used the software for: 2+ years

### "Antiquated. Interface is from 2008 when I started with the group. So many other choices. "

February 16, 2018

1.0

Pros

Automatic statements I guess. I largely hate it. I'm struggling to find 100 characters because we're looking to quit therapy partner

Cons

Stop adding new features. Do the basics of adding deposits and letting people work from a balance. The notes feature is stupid. Get a new server and website. You need a usability study, which I suggested five years ago

Review Source

SH

Sarah H.  
Therapist  
  
Used the software for: 2+ years

### "Everything you need in one convenient place! "

February 20, 2018

5.0

Pros

I like having everything I need in one place and don't have to use multiple programs. They are continually improving the program to meet the needs of the users. Great customer service!

Cons

The cost for service is higher than other programs. Credit card processing fees are high compared to other programs. Other then fees there are no additional cons.

Review Source

BM

Barry M.  
Therapist  
  
Used the software for: 6-12 months

### "Very user friendly"

February 14, 2018

5.0

Pros

It is easy to learn and use. It is comprehensive as well. It covers scheduling, documentation and billing in one product.

Cons

If I make a billing mistake I cannot correct it within a reasonable period of time. Once entered it is not able to be changed without procedure.

Review Source

KD

Kimberly D.  
managing partner, psychologist  
Mental Health Care  
Used the software for: 2+ years

### "Therapy partner has been an easy way for our group to schedule, bill, and document"

October 10, 2017

5.0

Pros

Ease of use, multiple user interface, ability to run a variety of reports, and integration of billing and documentation.

Cons

Would like to see more features, like ability for new patients to complete intake paperwork through a linked patient portal.

Review Source

EJ

Erin J.  
owner  
  
Used the software for:

### "New features incredibly SLOW"

February 24, 2014

3.0

Pros: all in one billing, scheduling, documentation system, moderately priced Cons: ever since the calendar and notes functions were added to TP, the system works incredibly slowly. We are leaving this service due to the incredibly slow loading of the calendar. We have a very fast internet connection and this is the only internet-based system that we have this problem with. I have brought it to their attention many times and nothing has improved, if anything the calendar loads even more slowly (sometimes 20-30 seconds just to open my calendar) this makes it nearly impossible for me to schedule new appointments on the phone with potential clients.

Review Source

RZ

Ronny Z.  
Executive Director  
  
Used the software for:

### "My life is so much simpler now!"

September 25, 2013

5.0

I have been a Therapy Partner user for over 2 years and I love it!! As a mental health provider and business owner, there are a lot of demands placed on my time. Therapy Partner has streamlined and simplified my billing and documentation processes. The biggest benefit I get from this - more time to do what I love! My clients are also very satisfied with Therapy Partner. Their insurance ready statements are automatically emailed to them each month and this has almost completely eliminated all of the email, phone calls, and questions I used to get about their charges. Thank you, Therapy Partner, for making my life so much simpler!

Review Source

NP

Nicole P.  
Clinical Director  
  
Used the software for:

### "Easy to use and comprehensive."

September 19, 2013

5.0

We have been using Therapy Partner for years and the product just keeps getting better. The progress note feature is flexible and allows me to monitor our associate activity to make sure we are in compliance. My favorite feature is "Quick Bill" we mark our appointments on the calendar as billable and they show up for billing automatically pre-populated with the client billing preferences. We are able to bill out our entire week in less than 5 minutes. Of all the software packages we reviewed this one is by far the most user friendly and cost effective. I highly recommend this product.

Review Source

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