Likelihood to Recommend:Not LikelyExtremely Likely
Pros: Xifin is intuitive for our staff to use for their day to day billing processes. The learning curve is reasonable, and staff are comfortable navigating throughout the software.
Cons: The reporting components of Xifin can be tricky to interpret, since they use the same headings for different variables, which can be misleading. Customer support is usually slow to respond, and their responses are usually lacking in clarity and completeness.