Voicent Communications

Appointment Reminder

5 / 5 16 reviews

Who Uses This Software?

Doctors, medical professional, office managers, customer services organizations, government, law firm, banking, debt collection, schools, social workers, wake up calls, medication reminders


Average Ratings

16 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $999.00/one-time/user
  • Free Version
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Voicent Communications
  • www.voicent.com
  • Founded 2001
  • United States

About Appointment Reminder

Voicent's AutoReminder software is an automated appointment scheduling and reminder system that delivers personalized messages to any phone. When a reminder call is made, Voicent AutoReminder allows the recipient to confirm, reschedule, leave a personal message or even be transferred to your office simply by pressing a number on their phone keypad.


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Appointment Reminder Features

  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging

Appointment Reminder Reviews Recently Reviewed!


Customer rep is patient and helpful every time I contact him. He gets things sorted straight away.

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to set up and to use. The ongoing support from customer rep is amazing and nothing is a problem. I can't think of anything I don't like about this software. Everything is easy and the support amazing.

Overall: We have noticed our clients are more likely to keep their appointments since implementing this software. Our clients have many issues in their lives and often forgot to attend our service prior to the software being introduced. This allows us to help them much more effectively.

Capterra-loader

Easy to use application, managing to organize your work. Excellent

Jun 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: In a busy life of work the best you can have, is a tool that helps you organize your schedule, work and appointments, thus being able to save a lot of time, used in a practical way from the cell phone or from the pc. Amazing

Cons: In General: It is very easy to configure, the way you can use it from your phone or PC is extremely important.

Overall: Help organize my appointments quickly and easily

My Aunt's salon has gathered a lot of loyal customers

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customers like it when they were reminded about their appointment to salon.
the salon itself is already busy as it have only few staffs, so they cant manage to contact their customers. then I tell her to try this application. and it works really great. it suits well on her business.

Cons: We don't have any issue about this application as my Aunt really like using it. and would like to avail the application after the free trial session

Overall: It saves time and effort of the staff of the small salon business

Capterra-loader

I really like this app because sometimes the alarm of cellphone is not enough

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: what I like most about this app, it is very practical and I can use it in my phone and it help in my work for organize everything and don't forget nothing.

Cons: I don't have any complaint about this app is easy to use and it makes work much organized than before

Does What They Claim, Nice and Simple

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: That it's not free!

Overall: I like services that just do what they say they do, and not a whole bunch of other junk that I don't need. It's a simple service for us and we never even have to think about making sure our people show up now. If you need to talk with Appointment Reminder support, they are great and super helpful.

Vendor Response

by Voicent Communications on February 01, 2017

Thank you Gregg!

I really like this app because it help me to organize my schedule in my work and my daily routine

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about this app is thanks to it I won't forget anymore my appointments. It help me to organize my entire schedule and I can save so much time. And I can synchronize with my phone and pc

Cons: I don't have any complaint about this app, for me is very useful, productive and easy to use. It is a good tool for organize your work and personal appointments. To remenber everything and don´t forget nothing

Capterra-loader

It is excellent to control daily tasks without lacking and to be on time.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its multiple functions allow you to remember appointments or meetings through messages of voice or mails.

Cons: downloading and installation, some appointments are not automatically reorganized but it requires manual procedures.

Overall: It is one of the advantages in the organization and good development of ruled events

Simple. Works.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to set up. Does exactly what it claims. Will send you reminds of upcoming appointment via text or call. Syncs with my gmail and Microsoft calender's.

We have been using Appointment Reminder for the last 6 months

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We no longer have to designate work time to calling clients to remind them of an upcoming appointment.

Cons: There is no way to automatically sync our appointments so we must schedule each apt with our scheduling software as well as Appointment Reminder.

If you want to own a software for appointment management, this is the one

Dec 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software works great for a small medical offices like mine. I have been using it for five years and never had a single problem - until my PC broken down. They let me upgrade the software and move it to the new computer by transfer the license. It continues to work just like before. No monthly fees or recurring billing, except one time upgrade fee in five years. It saves time and money in the long run.

The only thing that you need to pay attention is when PC hardware broken down, you will need to move the software to a new PC by transferring the license. Everything else is easy.

Easy to use and works really well

Dec 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has worked really good since I got it. Voicent wrote me an auto-conversion program so it can automatically pull data from Dentrix to the reminder software. I don't have to manually do it. Save me a a lot of time.

The only draw back is the initial setup with my phone system. Since I use an analog phone line, I had to get a voice modem (Cisco SPA3102). Voicent support guy logged into my computer and setup everything for me. Great service.

Autoreminder review

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used the Appointment Reminder software for my student organization. I used it to reminder my members on important meetings, events, and other fun stuff. It worked really well. They got all of the texts and emails I sent them on time. It was really easy to schedule phone calls for the more important stuff too. I didn't know it would work this well. This software was super helpful. Thank you!

Software speaks for itself! 5-star for me.

Dec 22, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Handling call center business always have a very tight schedule. Thanks to this software, our clients always get their appointments on time. Not only to them, but i myself use this as well for personal purposes.

I don't have to make stickies all the time, this auto-reminder does it all.
Thanks!

Fantastic service!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The customer service rep was awesome at answering all my questions! She made it easy to upload my existing contacts and helped me learn the system quickly. It has saved me on so many missed appointments! Great stuff!

Vendor Response

by Voicent Communications on February 01, 2017

Thank you Barbara!

Definitely worth the money you pay for.

Mar 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Been looking for a software that would remind doctors with their daily appointments in meeting patients. There's no need to call them everyday because this software does the job. I'm highly impressed with this product.

Works great

Dec 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Was a bit wary at first, but after downloading and using it I was really happy with how easy it is to use. I use this to automate all my reminders now.