Voicent Communications

Appointment Reminder

5 / 5 9 reviews

Who Uses This Software?

Doctors, medical professional, office managers, customer services organizations, government, law firm, banking, debt collection, schools, social workers, wake up calls, medication reminders


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $999.00/one-time/user
  • Free Version
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Voicent Communications
  • www.voicent.com
  • Founded 2001
  • United States

About Appointment Reminder

Voicent's AutoReminder software is an automated appointment scheduling and reminder system that delivers personalized messages to any phone. When a reminder call is made, Voicent AutoReminder allows the recipient to confirm, reschedule, leave a personal message or even be transferred to your office simply by pressing a number on their phone keypad.


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Appointment Reminder Features

  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging

Appointment Reminder Reviews Recently Reviewed!

Customer rep is patient and helpful every time I contact him. He gets things sorted straight away.

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to set up and to use. The ongoing support from customer rep is amazing and nothing is a problem. I can't think of anything I don't like about this software. Everything is easy and the support amazing.

Overall: We have noticed our clients are more likely to keep their appointments since implementing this software. Our clients have many issues in their lives and often forgot to attend our service prior to the software being introduced. This allows us to help them much more effectively.

Does What They Claim, Nice and Simple

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use

Cons: That it's not free!

Overall: I like services that just do what they say they do, and not a whole bunch of other junk that I don't need. It's a simple service for us and we never even have to think about making sure our people show up now. If you need to talk with Appointment Reminder support, they are great and super helpful.

Vendor Response

by Voicent Communications on February 01, 2017

Thank you Gregg!

Fantastic service!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The customer service rep was awesome at answering all my questions! She made it easy to upload my existing contacts and helped me learn the system quickly. It has saved me on so many missed appointments! Great stuff!

Vendor Response

by Voicent Communications on February 01, 2017

Thank you Barbara!

Definitely worth the money you pay for.

Mar 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Been looking for a software that would remind doctors with their daily appointments in meeting patients. There's no need to call them everyday because this software does the job. I'm highly impressed with this product.

Autoreminder review

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used the Appointment Reminder software for my student organization. I used it to reminder my members on important meetings, events, and other fun stuff. It worked really well. They got all of the texts and emails I sent them on time. It was really easy to schedule phone calls for the more important stuff too. I didn't know it would work this well. This software was super helpful. Thank you!

Easy to use and works really well

Dec 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has worked really good since I got it. Voicent wrote me an auto-conversion program so it can automatically pull data from Dentrix to the reminder software. I don't have to manually do it. Save me a a lot of time.

The only draw back is the initial setup with my phone system. Since I use an analog phone line, I had to get a voice modem (Cisco SPA3102). Voicent support guy logged into my computer and setup everything for me. Great service.

If you want to own a software for appointment management, this is the one

Dec 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software works great for a small medical offices like mine. I have been using it for five years and never had a single problem - until my PC broken down. They let me upgrade the software and move it to the new computer by transfer the license. It continues to work just like before. No monthly fees or recurring billing, except one time upgrade fee in five years. It saves time and money in the long run.

The only thing that you need to pay attention is when PC hardware broken down, you will need to move the software to a new PC by transferring the license. Everything else is easy.

Software speaks for itself! 5-star for me.

Dec 22, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Handling call center business always have a very tight schedule. Thanks to this software, our clients always get their appointments on time. Not only to them, but i myself use this as well for personal purposes.

I don't have to make stickies all the time, this auto-reminder does it all.
Thanks!

Works great

Dec 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Was a bit wary at first, but after downloading and using it I was really happy with how easy it is to use. I use this to automate all my reminders now.