# Pivotal Tracker Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pivotal Tracker Software - reviews, pricing plans, popular comparisons to other Project Management products and more.

Source: https://www.capterra.com/p/119496/Pivotal-Tracker

---

# 

 Pivotal Tracker Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pivotal Tracker

## What is Pivotal Tracker?

Pivotal Tracker is an Agile project management tool from the agile software development experts. Easy to use, Tracker enables real time collaboration around a shared, prioritized backlog. When everyone shares the same view of what's going on, product owners know where things stand and developers know what to focus on. Simple, yet powerful and transformative, Tracker allows your company to bring the right products to market faster, and continue to deliver as the world evolves.

## What is Pivotal Tracker used for?

[Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/)

Overall rating

Based on 149 user reviews

Reviews sentiment

Positive

92%

Neutral

5%

Negative

3%

Starting price

$1

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Pivotal Tracker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vmware.com&name=Pivotal Tracker)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pivotal Tracker

4.3 (149)

VS.

[4.4 (15,314)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$1

Per User, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (140)

Ease Of Use

4.1 (9,234)

Value For Money

4.1 (86)

Value For Money

4.3 (6,904)

Customer Service

4.1 (73)

Customer Service

4.2 (6,203)

## Pivotal Tracker alternatives

[4.5 (13,547)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,726)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,484)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/227356/Pivotal-Tracker/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.5 (31)

54.84% of 31 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Prioritization

4.5 (24)

58.33% of 24 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

Project Planning/Scheduling

4.5 (21)

52.38% of 21 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Task Progress Tracking

4.4 (21)

57.14% of 21 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

Workflow Management

4.5 (18)

44.44% of 18 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Reporting/Project Tracking

4.6 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Pivotal Tracker 32 features

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Provides a channel for team members to share media files, communicate, and work together

Public or private sharing of digital files such as documents, audio/video, images, and more

Supports project management for IT professionals & teams

Designed for small businesses

Identify and respond to unexpected problems or failures (ie. "negative events")

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Monitor task progress and planned accomplishments to better manage project status

Arrange tasks based on the level of priority or urgency

Capture, organize and track product-specific data and information in a centralized location

Plan and coordinate all the resources, costs and time needed to execute assignments

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Monitor the progress of projects from start to finish

Estimate or forecast of a future scenario based on the study of present trends

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Track the status over time for a request, process, asset, or transaction

Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Edit task information and all related elements

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

SaaS, web-based, online deployment

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (137)

4.2

Based on 137 reviews

## Pricing

Value for money

4.1 (86)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/227356/Pivotal-Tracker/pricing/)

Free

$0.00

It includes:

-   Unlimited Core Features
-   Unlimited Read-Only Seats and 5 Projects

Startup

$1.00

Per User,Per Month

It includes:

-   Unlimited Core Features
-   Unlimited Read-Only Seats and Unlimited Projects

Standard

$6.50

Per User,Per Month

It includes:

-   Unlimited Core Features
-   Unlimited Read-Only Seats and Unlimited Projects

Value for money

4.1 (86)

4.1

Based on 86 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Jenkins](https://www.capterra.com/p/171026/Jenkins/)[

Screenful](https://www.capterra.com/p/139635/Screenful-for-Agile/)[

Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (73)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (73)

4.1

Based on 73 reviews

## User reviews

Overall rating

4.3

Based on 149 reviews

Filter by rating

5(68)

4(64)

3(13)

2(2)

1(2)

Mentioned topic

Sorted by most recent

RI

Rodolphe I.

Chef de projet Digital

Automotive

### "Le parfait outil de ticketing, en fin de vie"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

April 30, 2025

Nous utilisons quotidiennement cet outil mis à disposition par l'un de nos prestataires afin de signaler les demandes d'évolution et bug détectés au sein de nos projets.

Pros

La simplicité d'utilisation pour le signalement et suivi des tickets d'évolution / correction permettant de gérer au mieux la TMA avec nos agences

Cons

Pas de vue globale, de nombreuses notifications qui noient l'importance des éléments. Une fin programmée au 30/04 nous obligeant de trouver une autre solution de ticketing.

Switched from

[Redmine](https://www.capterra.com/p/212445/Redmine/)

[GLPI](https://www.capterra.com/p/126254/GLPi/)

[Trello](https://www.capterra.com/p/211559/Trello/)

Ces autres logiciels n'étaient pas proposés par notre agence.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Serene M.

Head of Production and Development

Retail

### "Project Planning & Scheduling GURU"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 29, 2024

Pros

Pivotal Tracker offers tools which allows me to save time by eradicating manual workflow when planning and scheduling projects.

Cons

Unfortunately, Pivotal Tracker has poor background integration capability compared to alternatives.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Stephanie G.

Owner, Manager

Information Technology and Services

### "Good for Agile Software Specifically "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 26, 2024

It helped us run very strong, efficient, and effective teams.

Pros

Its very easy to understand once you've picked up on how to use it for agile.

Cons

Because it's strength is in being opinionated software, it's not very customizable.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reasons for choosing Pivotal Tracker

If the team was a strong agile software team we could easily use Pivotal Tracker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

John S.

ICT Director

Medical Practice

### "Pivotal Tracker for Excellent Project Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 18, 2024

Pros

Pivotal Tracker makes defined project control, where resources are adequately managed.

Cons

Pivotal Tracker makes aggressive suggestion in making every transaction reliable

Switched from

[Beebole Project Time Tracking](https://www.capterra.com/p/117908/BeeBole-Timesheets/)

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)

[Project.co](https://www.capterra.com/p/191454/Project-co/)

[ProjectManager](https://www.capterra.com/p/224496/ProjectManagercom/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Marco C.

IT Expert

Consumer Services

### "Pivotal Tracker Is a Reliable Project Management Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2024

Pros

I like the impressive features of Pivotal Tracker. Pivotal Tracker works so well for us. Pivotal Tracker is affordable project management tool.

Cons

No cons for Pivotal Tracker. Pivotal Tracker is reliable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pedro L.

CEO

Information Technology and Services

### "Easy to use but with some improvements needed"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 20, 2024

Pros

Appreciate Pivotal Tracker’s simplicity and familiarity with Jira, making it easy to use.

Cons

Lack of personal story visibility, as Pivotal Tracker does not allow members to easily view and search for their own stories within a project.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dylan C.

Software Engineer

Computer Software

### "Not pretty, but highly functional"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 7, 2023

I enjoyed my time with Pivotal Tracker. As a developer it was very functional and had all the features I needed, at a very attractive price.

Pros

Pivotal Tracker implements a lot of the finer points of agile and makes it very easy to run an agile workflow.

Cons

The UI of Pivotal Tracker is utilitarian if you're being optimistic, dated and hard to look at if you're being less kind.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

We switched away from Asana as it was 10x the price of Pivotal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

joao victor b.

EIT

Information Technology and Services

### "IT management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 20, 2023

Pros

Collaboration is the main point. It allows everyone to collaborate and work together. In addition, reporting function has variety of charts and metrics to be used.

Cons

Price is the main con of pivotal tracker followed by limitation in customization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Ahmed J.

Management accountant

Facilities Services

### "Trial version is pretty helpful "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 18, 2023

Pros

Since it's the trial version I can say it's pretty decent for what it offers. Did t really sell me on what I'd get if I paid for it however

Cons

Seems like too much is behind a pay wall yet I'm not sure what value it brings

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Web Developer

Computer Software

### "Pivotal Tracker for Web developers"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 18, 2023

Pros

Pivotal Tracker is a great option if you're working on a project with agile methodology. It has a simple interface, so if you are new to this type of softwares it wont take long to learn on how to use it. It helps you prioritise work in your team and it has an automatic velocity tracking to plan the next iterations for the product you're working on, based on the previous workflow.

Cons

If you are a user with experience in working with such softwares, pivotal tracking has limited functionality and capacity to customise it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/227356/Pivotal-Tracker/reviews/)

Popular comparisons

[Clockify vs Pivotal Tracker](https://www.capterra.com/compare/169607-227356/Clockify-vs-Pivotal-Tracker)[Jira vs Pivotal Tracker](https://www.capterra.com/compare/19319-227356/JIRA-vs-Pivotal-Tracker)[Asana vs Pivotal Tracker](https://www.capterra.com/compare/184581-227356/Asana-PM-vs-Pivotal-Tracker)[Trello vs Pivotal Tracker](https://www.capterra.com/compare/211559-227356/Trello-vs-Pivotal-Tracker)[monday.com vs Pivotal Tracker](https://www.capterra.com/compare/147657-227356/monday-com-vs-Pivotal-Tracker)[ClickUp vs Pivotal Tracker](https://www.capterra.com/compare/158833-227356/ClickUp-vs-Pivotal-Tracker)[Basecamp vs Pivotal Tracker](https://www.capterra.com/compare/56808-227356/Basecamp-vs-Pivotal-Tracker)[Notion vs Pivotal Tracker](https://www.capterra.com/compare/186596-227356/Notion-vs-Pivotal-Tracker)[GitHub vs Pivotal Tracker](https://www.capterra.com/compare/129067-227356/GitHub-vs-Pivotal-Tracker)[Wrike vs Pivotal Tracker](https://www.capterra.com/compare/76113-227356/Wrike-vs-Pivotal-Tracker)

[Smartsheet vs Pivotal Tracker](https://www.capterra.com/compare/79104-227356/Smartsheet-vs-Pivotal-Tracker)[Zoho Projects vs Pivotal Tracker](https://www.capterra.com/compare/169455-227356/Zoho-Projects-vs-Pivotal-Tracker)[Confluence vs Pivotal Tracker](https://www.capterra.com/compare/136446-227356/Confluence-vs-Pivotal-Tracker)[Evernote Teams vs Pivotal Tracker](https://www.capterra.com/compare/154969-227356/Evernote-Business-vs-Pivotal-Tracker)[Todoist vs Pivotal Tracker](https://www.capterra.com/compare/149339-227356/Todoist-for-Business-vs-Pivotal-Tracker)[Airtable vs Pivotal Tracker](https://www.capterra.com/compare/146652-227356/Airtable-vs-Pivotal-Tracker)[Nifty vs Pivotal Tracker](https://www.capterra.com/compare/172519-227356/Nifty-vs-Pivotal-Tracker)[Quire vs Pivotal Tracker](https://www.capterra.com/compare/137568-227356/Quire-vs-Pivotal-Tracker)[Miro vs Pivotal Tracker](https://www.capterra.com/compare/128955-227356/Miro-vs-Pivotal-Tracker)[Any.do vs Pivotal Tracker](https://www.capterra.com/compare/173614-227356/Any-do-vs-Pivotal-Tracker) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)