iKode Software Technology

iKode HelpDesk X

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • iKode Software Technology
  • ikode.org

About iKode HelpDesk X

iKode HelpDesk X is an easy to use customer support software which allows you to set up a web-based support ticket system easily for your website to deliver excellent customer service.


iKode HelpDesk X Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Live Chat
  • Multi-Channel Communication
  • Network Monitoring
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

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