iKode Software Technology

iKode HelpDesk X



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • iKode Software Technology
  • ikode.org

About iKode HelpDesk X

iKode HelpDesk X is an easy to use customer support software which allows you to set up a web-based support ticket system easily for your website to deliver excellent customer service.


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iKode HelpDesk X Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

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